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5.0 out of 5

"Our room was very comfortable, roomy, and well-appointed. The staff were friendly and helpful. The breakfast was excellent--a lot of choices and quit ... " More

By a verified traveler on Fri 27 Sep 2019

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Hotel Description

5-star luxury hotel near University of Sherbrooke

In shopping district

You'll find University of Sherbrooke and Jacques-Cartier Park within 3 miles (5 km) of this hotel. Domaine-Howard Park and Sherbrooke Exhibition Center are also within 3 miles (5 km).

Luxury amenities

A full-service spa, an indoor pool, and a restaurant are all featured at this luxury hotel. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and free perks like buffet breakfast and free self parking.

Free Internet, iPads

The 126 soundproofed guestrooms offer free WiFi and free wired Internet, as well as iPads. TVs come with cable channels, and other amenities include memory foam beds and refrigerators.

Superior Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$167* Per night/room Jun 12 - Jun 13

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

OTL Gouverneur Sherbrooke ratings based on 4 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for OTL Gouverneur Sherbrooke

Everyone (1) Couples (2) Family (1)
5 out of 5
Our room was very comfortable, roomy, and well-appointed. The staff were friendly and helpful. The breakfast was excellent--a lot of choices and quite delicious!

Posted by on Sep 27, 2019

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Comment from Hotel Management

Sep 30, 2019 by OTL Gouverneur Sherbrooke

Dear guest, thank you for your candid review. We are glad to hear that you enjoyed our room, friendly service and breakfast. Do not hesitate to come back, it will be a pleasure to welcome you.

5 out of 5
Front Desk Staff were incredibly friendly. The hotel was having network problems so some of the amenities were not working as expected, but the staff went out of their way to accommodate and remedy the situation

Posted by on Aug 23, 2019

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Comment from Hotel Management

Aug 26, 2019 by OTL Gouverneur Sherbrooke

Dear guest, thank you for taking the time to review our property. We apologize for the network problems you experienced during your stay. We are glad to hear that you enjoyed our friendly service. We will look forward to having you stay with us again.

5 out of 5
Modern, spacious, clean, convenient, slippers and robes provided, great salt water pool.

Posted by on May 21, 2019

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Comment from Hotel Management

Jun 26, 2019 by OTL Gouverneur Sherbrooke

Hello Steven, thank you for you candid review. It will be a pleasure to welcome you on your next stay.

5 out of 5

Posted by on Oct 30, 2019

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Comment from Hotel Management

Nov 2, 2019 by OTL Gouverneur Sherbrooke

Bonjour, merci pour votre belle revue et nous espérons que vous reviendrez bientôt séjourner chez nous.

About the OTL Gouverneur Sherbrooke

Location 3131 rue King Ouest, Sherbrooke, QC J1L1C8

Property Features

OTL Gouverneur Sherbrooke offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 3000 square feet (279 square meters) and includes a conference center. A 24-hour fitness center, spa services, and tour/ticket assistance are also featured at the luxury OTL Gouverneur Sherbrooke. Free self parking is available. A complete renovation of OTL Gouverneur Sherbrooke was completed in August 2017. This 5-star Sherbrooke hotel is smoke free.

  • 126 guestrooms or units
  • 5 levels
  • 3000 sq ft of conference space
  • 279 sq m of conference space
  • Built in 2017
  • Buffet breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free parking nearby

Transport

  • Parking: Free self parking

Room Amenities

OTL Gouverneur Sherbrooke offers 126 accommodations with iPads and espresso makers. Each accommodation is individually furnished and decorated. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Memory foam beds
  • iPad
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Espresso maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Pillow options
  • Shower
  • Rainfall showerhead
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 10:30 AM and on weekends from 6:00 AM to 11:00 AM.

Boefish - This fine-dining restaurant specializes in Mediterranean cuisine. Guests can enjoy drinks at the bar. Happy hour is offered.

Late night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Rock climbing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Skydiving nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Bicycle rentals nearby
  • Snow tubing nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Spa Services

PAUS Spa Expérience has 8 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open select days.

  • Number of treatment rooms 8
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Accessible bathroom
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for CAD 10.0 per night.

Pet Policy

  • Pets: CAD 35 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 44 lbs)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Individually-wrapped food options are available for breakfast and through room service. Enhanced food service safety measures are in place.

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property registry number - N° CITQ : 065822
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 150.00 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 35 per pet, per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out fee: CAD 10 (subject to availability)
  • Crib (infant bed) fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • OTL Gouverneur Sherbrooke Hotel
  • OTL Gouverneur Hotel
  • OTL Gouverneur
  • OTL Gouverneur Sherbrooke Hotel
  • OTL Gouverneur Sherbrooke Sherbrooke
  • OTL Gouverneur Sherbrooke Hotel Sherbrooke

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.