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Sunway Hotel

4.5 star property
4.5-star luxury hotel in Bao'an

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Photo gallery for Sunway Hotel

2 restaurants; breakfast, lunch, and dinner served
Business Room | In-room safe, desk, blackout drapes, iron/ironing board
Hallway
Fitness facility
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
Shiye Road, Fuwei, Fuyong Community, 18, Shenzhen, Guangdong, 518128
  • Place, Fenghuang Mountain
    ‪1 min drive‬
  • Place, Shenzhen Safari Park
    ‪17 min drive‬
  • Place, Luohu Port
    ‪33 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪14 min walk‬

Room options

View all photos for Deluxe Business suite

Deluxe Business suite | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Business suite

  • 495 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe twin room

Deluxe twin room | In-room safe, desk, blackout drapes, iron/ironing board

Deluxe twin room

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Business twin room

Business twin room | In-room safe, desk, blackout drapes, iron/ironing board

Business twin room

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Superior twin room

Superior twin room | In-room safe, desk, blackout drapes, iron/ironing board

Superior twin room

  • 291 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Shenzhen

Bao'an stay.Your stay at this Bao'an hotel places you within 2 miles (3 km) of Fenghuang Mountain and Wangniuting Park. Also, Yijia Shopping Mall is within 3 miles (5 km) and Fuyong Ferry Terminal is within 6 miles (10 km).

What's nearby

  • Fenghuang Mountain - 1 min drive - 0.9 miles
  • Shenzhen World Exhibition & Convention Center - 7 min drive - 4.6 miles
  • Shenzhen Safari Park - 17 min drive - 13.7 miles
  • Huanggang Port - 23 min drive - 22.4 miles
  • Luohu Port - 33 min drive - 27.0 miles

Getting around

  • Airport East Station - 8 min walk
  • Xili Railway Station - 15 min drive
  • Shenzhen Intl. Airport (SZX) - 4 min drive

Restaurants

  • ‪Grid Coffee - ‬2 min drive
  • ‪McDonald's (麦当劳) - ‬18 min drive
  • ‪星巴克 - ‬4 min drive
  • ‪深圳嬢嬢 - ‬4 min drive
  • ‪粵味天湘 - ‬2 min drive

About this property

Sunway Hotel

4.5-star luxury hotel in Bao'an
There are 2 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at the bar/lounge. A 24-hour business center, 6 meeting rooms, and limo/town car service are available.

WiFi is free in public spaces. Event space at this hotel measures 9688 square feet (900 square meters) and includes a conference center. A fitness center, multilingual staff, and gift shops/newsstands are also featured at the luxury Sunway Hotel. A roundtrip airport shuttle is free (available 24 hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 1 building
  • 236 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 9688 sq ft of conference space
  • 900 sq m of conference space
  • Built in 1997
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Convenience store
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Bar or lounge
Sunway Hotel offers 236 air-conditioned accommodations with washers/dryers and safes. 39-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Babysitting
  • Grocery/convenience store
  • In-room washer/dryer
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • 24-hour airport shuttle
  • Limo/town car service
  • Free RV/bus/truck parking on site
  • Self parking on site (surcharge)
  • Extended parking on site (surcharge)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: CNY 38 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • Gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 39-inch LCD TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Phone
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:30 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunway Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 18 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 120.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 38 per person
  • Rollaway bed fee: CNY 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • One child 18 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Sunway Hotel Shenzhen
Sunway Shenzhen
Sunway Hotel Hotel
Sunway Hotel Shenzhen
Sunway Hotel Hotel Shenzhen

Frequently asked questions

How close is Sunway Hotel to the airport?

Sunway Hotel is 1.4 mi (4-min drive) away from the Shenzhen Intl. Airport (SZX) airport, the closest popular airport to the property.

Does Sunway Hotel have an airport shuttle?

Sunway Hotel offers a free airport shuttle, available 24 hours a day.

Does Sunway Hotel offer free breakfast?

Free breakfast isn’t provided at Sunway Hotel, but buffet breakfast is offered for a fee of CNY 38 per person. It's available every day from 6:30 AM to 9:30 AM.

Is there a casino at Sunway Hotel?

No, there is no casino at this hotel.

What time is check-in at Sunway Hotel?

Check-in start time: 2 PM; Check-in end time: 11:30 PM.

Is there free parking at Sunway Hotel?

Free parking is not available at this hotel. Self parking is available for a fee. Extended parking is available for a fee.

Does Sunway Hotel have a pool?

Sunway Hotel does not have a pool.

Does Sunway Hotel have a restaurant?

Sunway Hotel is home to Mun Chuan Cantonese, which features Chinese cuisine.

Does Sunway Hotel have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is Sunway Hotel to downtown Shenzhen?

Sunway Hotel is 17.2 mi away from Shenzhen.

Sunway Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 25 out of 131 reviews
Rating 8 - Good. 51 out of 131 reviews
Rating 6 - Okay. 40 out of 131 reviews
Rating 4 - Poor. 7 out of 131 reviews
Rating 2 - Terrible. 8 out of 131 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Atsuko

Liked: Cleanliness, property conditions & facilities, room comfort

英語の話せるフロントスタッフが欲しい

フロントで英語が通じず、私達は中国語が出来ず、翻訳機でコミュニケーションを図らなくてはならず困った。それ以外はスタッフも親切で部屋も6か月前に泊まった時よりも綺麗になっていて良かった。
Stayed 1 night in Dec 2019
Verified review

8/10 Good

Verified traveler

古いですが空港に近くて送迎もあります。
Stayed 1 night in Dec 2019
Verified review

2/10 Terrible

YOUNGHEE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

별로인 숙소!

오래된 시설과 공항에어포트란 광고에 속았습니다. 멀고 더럽고 냄새는 최악이었다. 그런정도의 시설치고는 너무 비싸다고 느껴질 정도였습니다. 시트는 눅눅해서 피곤해도 찜찜해서 못잤습니다.
Stayed 1 night in Nov 2019
Verified review

10/10 Excellent

Jayant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the Better places to stay

One of the best in Service. Good Breakfast. Forgot my glasses and the staff member expeditiously delivered the same to me at the Airport. Outstanding service at the counter. Timely Shuttle drop off to the airort
Stayed 2 nights in Nov 2019
Verified review

2/10 Terrible

Verified traveler

Disliked: Staff & service
This property has THE hardest beds I've ever touched in my life. The staff is unenthusiastic about customer service. It was a smelly 80F degrees in the lobby. The room was clean, very bare - and that was okay for the price. But the bed literally felt like plywood with sheets on it.
Stayed 1 night in Oct 2019
Verified review

6/10 Okay

Nuthanaphat

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very helpful staffs even they cannot speak English. Room conditions are generally poor and heavily smell of cigarettes. Not recommend for family with kids.
Stayed 1 night in Sep 2019
Verified review

10/10 Excellent

elodie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien,

Sur cette application il n’y avait qu’une chambre double de disponible, j’ai trouvé c’était même très rentable, état général correct, à proximité il y a des petits commerces et des restaurants, la navette est à notre disposition 24 heures sur 24, je l’ai utilisé pour aller à l’aéroport, il faut compter un quart d’heure. Le personnel est super. J’ai réservé ici seulement car c’était à moins de 1 km de l’aéroport. Et j’ai trouvé la déco du rez-de-chaussée assez sympa. Il y a un gardien de nuit en bas de l’ascenseur. Bref je recommande.
Stayed 1 night in Jul 2019
Verified review

10/10 Excellent

Talitha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spot on!

Great staff very hospitable. They went out of their. The rooms are clean and comfortable.
Stayed 1 night in Jun 2019
Verified review

8/10 Good

hideko

滞在ホテル

帰国早朝でとても便利なホテルでした。 空港無料バス会ったので便利 又利用したいです
Stayed 1 night in Jun 2019
Verified review

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only real issue was lack of internet access. Although connected to their WiFi the internet connection was v hit and miss. Essentially useless. Otherwise fine. What you might expect for the price paid.
Stayed 1 night in May 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
가격대비 좋습니다
Stayed 1 night in May 2019
Verified review

8/10 Good

Jethanand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple hotel convenient for early morning flights.

They have 24 hour Shuttle Bus to and from Airport. The rooms are average, but clean.
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Verified traveler

Disliked: Cleanliness

썬웨이후기남기다

일단 전통적인중국호텔이다. 그래서 호텔에담배냄세가 심하다. 층층마다심하고 어떤분들은 문을열고담배를대놓고핀다. 그래서냄세싫어하시는분은 좀괴로울수도있다. 방내부컨디션은 등이많이어둡고. 욕조에 밀끄렁방지꾸션이있는데 습기가차서그런지 뒷면에곰팡이가보였다. 그러나무덤덤하게잠만잘거면 공항하고가깝고싸너괞찮다
Stayed 2 nights in Mar 2019
Verified review

6/10 Okay

Inkang

Disliked: Property conditions & facilities
Basic basic place to sleep, needs a lot of attention.
Stayed 1 night in Mar 2019
Verified review

8/10 Good

Bernd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solides Airporthotel

Ja, es schon in die Jahre gekommen und recht "Old school", dafür hat es relativ große Zimmer und es gab auch grosse Betten. WiFi funktionierte gut, denkt aber daran, dass Facebook und Co. in China abgestellt sind. Die Sauberkeit war in Ordnung, wer sucht, findet was. An der Rezeption spricht man Englisch, es wurde nur der Reisepass verlangt und ein Foto gemacht, eine Kaution wurde nicht verlangt, auch keine Kreditkarte, der Aufenthalt war schon online bezahlt. Frühstück ist inkl. heute ich aber nicht genutzt. Es gibt einen kostenlosen Shuttleservice, einfach danach fragen. Es gibt einen Kühlschrank, in der Nähe habe ich aber keinen Supermarkt gesehen.
Stayed 1 night in Mar 2019
Verified review

10/10 Excellent

Verified traveler

Liked: Staff & service, property conditions & facilities
很好睡 但有點煙味噴點香水就沒事了
Stayed 4 nights in Mar 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Sunway Hotel, has nice staff, good location and affordable rates. But needs renovation everywhere.
Stayed 2 nights in Feb 2019
Verified review

6/10 Okay

Verified traveler

ビジネス客

朝食は期待しない方が良い。空港送迎バスが唯一の救い。深センの旧空港を窓から間近に見て、この国の将来には興味が尽きない。
Stayed 1 night in Feb 2019
Verified review

4/10 Poor

Andy

Liked: Cleanliness, staff & service
Disliked: Amenities
23C and hotel air conditioning turned off. Nuff said.
Stayed 1 night in Feb 2019
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The hotel facilities were a bit old. But the service is okay. Shuttle bus to the airport is a plus.
Stayed 1 night in Dec 2018
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
因為晚機到達深圳機場，住一晚是可以接受的。
Stayed 1 night in Dec 2018
Verified review

8/10 Good

XIN

Liked: Staff & service, property conditions & facilities, room comfort
作为中转临时住宿，性价比还算可以吧。毕竟是有些年头的酒店，部分设施陈旧，但也还能接受。在清洁度方面仍有提升空间。
Stayed 1 night in Oct 2018
Verified review

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

3rd Trip

Staff is very friendly! Always enjoy our stay.
Stayed 3 nights in Sep 2018
Verified review

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My family stayed at the hotel to catch a early flight. They enjoyed the stay and appreciated the accommodating airport shuttle service. I will definitely choose this hotel for our next trip. Thank you everyone at Sunway.
Stayed 1 night in Sep 2018
Verified review

4/10 Poor

SUKYUNG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

너무 별로에요.

방에 들어가자 마자 냄새가 너무 심했고, 샤워기가 벽에 부착되어 있어 손에 들고 샤워를 할 수 없어 불편함. 그리고 셔틀버스 시간에 맞춰 나가도 버스가 오지 않음.(버스가 매우 낡음)
Stayed 1 night in Sep 2018

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