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Shenzhen L.gem Hotel

4.5 star property
4.5-star luxury hotel near Shenzhen Convention and Exhibition Center, connected to a shopping center

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Photo gallery for Shenzhen L.gem Hotel

Lobby
Deluxe Suite, Non Smoking | Living area | TV
Hallway
Front of property - evening/night
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
No.3099 Xinzhou Road, Shenzhen, Guangdong, 518048
  • Place, Huanggang Border Crossing
    ‪2 min drive‬
  • Place, Shenzhen Convention and Exhibition Center
    ‪2 min drive‬
  • Place, Shenzhen Bay
    ‪3 min drive‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Double Room, Non Smoking

Superior Double Room, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Superior Double Room, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Superior Twin Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Deluxe Double Room, Non Smoking

Deluxe Double Room, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Deluxe Double Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room, Non Smoking

  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Executive Double Room, Non Smoking

Executive Double Room, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Executive Double Room, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite, Non Smoking

Superior Suite, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Superior Suite, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, Non Smoking

Deluxe Suite, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Deluxe Suite, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Suite, Non Smoking

Executive Suite, Non Smoking | Minibar, in-room safe, desk, laptop workspace

Executive Suite, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Front of property

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  • Free WiFi
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About the neighborhood

Shenzhen

Heart of Shenzhen.Your stay at this Futian hotel places you within 2 miles (3 km) of Shenzhen Bay and Shenzhen Convention and Exhibition Center. Coco Park Shopping Center and Mai Po Nature Reserve are also within 2 miles (3 km).

What's nearby

  • Shenzhen River - 1 min drive - 0.9 miles
  • Huanggang Border Crossing - 2 min drive - 1.5 miles
  • Shenzhen Convention and Exhibition Center - 2 min drive - 1.3 miles
  • Shenzhen Bay - 3 min drive - 1.8 miles
  • Ping An Finance Center - 3 min drive - 1.5 miles

Getting around

  • Hong Kong Lok Ma Chau Station - 3 min drive
  • Yitian Station - 8 min walk
  • Hong Kong International Airport (HKG) - 51 min drive

Restaurants

  • ‪Hakka Yu - ‬5 min walk
  • ‪老五燒烤 - ‬5 min walk
  • ‪郑千白切 - ‬6 min walk
  • ‪旺角饺子馆 - ‬5 min walk
  • ‪沙头四季大排档 - ‬16 min walk

About this property

Shenzhen L.gem Hotel

4.5-star luxury hotel near Shenzhen Convention and Exhibition Center, connected to a shopping center
Shenzhen L.gem Hotel offers its guests a sauna and a fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business center and 6 meeting rooms are available. The luxury Shenzhen L.gem Hotel also features a garden, concierge services, and complimentary newspapers in the lobby. Limited free parking is available on a first-come, first-served basis.

  • 337 guestrooms or units
  • 27 levels
  • 2 dining venues
  • Built in 2011
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • Bar or lounge
Shenzhen L.gem Hotel offers 337 air-conditioned accommodations with minibars and safes. Cable television is provided. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

This Shenzhen hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 108 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • Gym
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shenzhen L.gem Hotel

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 108 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, and cash.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

L.gem Hotel Shenzhen
Shenzhen L.gem Hotel Hotel
Shenzhen L.gem Hotel Shenzhen
Shenzhen L.gem Hotel Hotel Shenzhen

Frequently asked questions

How close is Shenzhen L.gem Hotel to the airport?

Shenzhen L.gem Hotel is 30 mi (51-min drive) away from the Hong Kong International Airport (HKG) airport, the closest popular airport to the property.

Does Shenzhen L.gem Hotel have an airport shuttle?

Airport shuttle services are not available at Shenzhen L.gem Hotel.

How close is Shenzhen L.gem Hotel to the beach?

This hotel is 19.3 mi (44-min drive) from Golden Beach.

Does Shenzhen L.gem Hotel offer free breakfast?

Free breakfast isn’t provided at Shenzhen L.gem Hotel, but buffet breakfast is offered for a fee of CNY 108 per person. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Shenzhen L.gem Hotel?

No, there is no casino at this hotel.

What time is check-in at Shenzhen L.gem Hotel?

Check-in begins at 2:00 PM.

Is there free parking at Shenzhen L.gem Hotel?

This hotel offers free self parking.

Does Shenzhen L.gem Hotel have a pool?

Shenzhen L.gem Hotel does not have a pool.

Does Shenzhen L.gem Hotel have a restaurant?

Yes, there are 2 restaurants on site.

Does Shenzhen L.gem Hotel have a spa?

There are no spa services available at this hotel.

How close is Shenzhen L.gem Hotel to downtown Shenzhen?

Shenzhen L.gem Hotel is 1.7 mi away from Shenzhen.

Shenzhen L.gem Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 40 out of 88 reviews
Rating 8 - Good. 37 out of 88 reviews
Rating 6 - Okay. 9 out of 88 reviews
Rating 4 - Poor. 2 out of 88 reviews
Rating 2 - Terrible. 0 out of 88 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Lynden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and kept nice. The stagg was friendly and helpful
Stayed 3 nights in Nov 2025

10/10 Excellent

Charles

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, Super Clean & Amazing Breakfast! Mega value for money!
Stayed 4 nights in Oct 2025

10/10 Excellent

Darrah

Liked: Cleanliness, amenities, property conditions & facilities
Decent and good hotel. Nice big rooms. Bed was slightly hard. Convenient to border and mall. Safe.
Stayed 1 night in Oct 2025

10/10 Excellent

vic

Liked: Cleanliness, staff & service
Great
Stayed 2 nights in Jul 2025

10/10 Excellent

mira

The location is brilliant.. 5 minutes walk to the underground station, from which you can go to all around Shenzhen. The hotel is so beautiful, specious, clean and the staff are lovely. The room is, quite, sparkling clean with comfy massive bed and all teas & coffee and high quality toiletries. It's really value for money.
Stayed 13 nights in May 2025

8/10 Good

Xiangping

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Apr 2025

8/10 Good

Sky

Stayed 1 night in Apr 2025

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Apr 2025

8/10 Good

DORIS L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and close to amenities and a good 10 minutes walk to the MTR. Spacious room and carpet needs a bit of an update together with the bathroom. On the whole, recommend for short stay
Stayed 3 nights in Apr 2025

8/10 Good

Miu

Stayed 2 nights in Feb 2025

8/10 Good

Miu

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay, good facilities

We had a nice stay in the hotel, rooms were clean and tidy, friendly staff, hotel location is good! Very good experience overall.
Stayed 1 night in Feb 2025

10/10 Excellent

Craig

Liked: Cleanliness, property conditions & facilities, room comfort

Excellent quality, high comfort double bedroom

Large double bedroom on 20th floor was very comfortable with writing desk in window. Very comfortable bed with high quality linen and covers, cooling pillow optional. Bath tub which was excellent to relax. Staff had limited English but were service minded and pleasant. Inexpensive and short taxi ride to high speed rail station for connection to Hong Kong.
Stayed 1 night in Feb 2025

8/10 Good

Janice

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WiFi was a problem
Stayed 3 nights in Jan 2025

10/10 Excellent

michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe hotel. You can not go the the room through elevator without hotel id card
Stayed 6 nights in Nov 2024

8/10 Good

jocelyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 nights in L.Gem Hotel

Big spacious room. Even the toilet is big and has a huge bathtub. Pillow selection is even available. We had trouble with wifi connection but staff came to help us fix quickly. Housekeeping is also very prompt and polite. Hotel also kindly decorated the bed with balloons and animals made from towels for my friend's birthday! So sweet and nice of them. Hotel has many eateries nearby. Even a big supermarket 河马鲜生, luckin, kfc and heytea. Very convenient. Nearest MTR is ShiXia but need 8-10mins walk. Staff at reception area could be more friendly and include more greetings. Travelling via Taxi/didi is convenient and cheap compared to Singapore.
Stayed 2 nights in Nov 2024

8/10 Good

Tim

Business traveler
Liked: Cleanliness, staff & service, room comfort

Average but adequate

Tired hotel, clean and functional enough, but the gym was terrible. Room was large, the paid breakfast was fine. I would probably look elsewhere if wanting to stay in the area again.
Stayed 1 night in Oct 2024

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Benny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, easy to go around
Stayed 6 nights in Oct 2024

10/10 Excellent

Qianxiang

Business traveler
Stayed 1 night in Oct 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Dinh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m very interested this is property is a very good place to live.
Stayed 1 night in Sep 2024

10/10 Excellent

Dinh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

It’s ok

It is quiet noisy for my room in the night. Don’t know where the noisy is from.
Stayed 1 night in Jul 2024

10/10 Excellent

YU SHIEN

Liked: Cleanliness, staff & service, property conditions & facilities
Highly recommend
Stayed 2 nights in Jul 2024