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Mandarin Oriental, Shenzhen

5.0 star property
5-star luxury hotel near Huaqiangbei, connected to a rail/subway station

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Photo gallery for Mandarin Oriental, Shenzhen

Indoor pool, sun loungers
Property video
8 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Mandarin Suite | Premium bedding, minibar, in-room safe, desk
Exterior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
No. 5001 Huanggang Road, Futian District, Shenzhen, Guangdong
  • Place, Shenzhen Central Park
    ‪3 min walk‬
  • Place, Shenzhen Lianhuashan Park
    ‪4 min walk‬
  • Place, Huaqiangbei
    ‪17 min walk‬
  • Airport, Shenzhen (SZX-Shenzhen Intl.)
    ‪24 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 603 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Twin Room (Skyline View)

Twin Room (Skyline View) | Premium bedding, minibar, in-room safe, desk

Twin Room (Skyline View)

  • 678 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier View King Room

Premium bedding, minibar, in-room safe, desk

Premier View King Room

10.0 out of 10
Exceptional
(2 reviews)
  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier View Twin Room

Premier View Twin Room | Premium bedding, minibar, in-room safe, desk

Premier View Twin Room

  • 818 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Skyline View King Room

Premium bedding, minibar, in-room safe, desk

Club Skyline View King Room

  • 753 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Skyline View Twin Room

Club Skyline View Twin Room | Premium bedding, minibar, in-room safe, desk

Club Skyline View Twin Room

  • 818 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe View Suite

Premium bedding, minibar, in-room safe, desk

Deluxe View Suite

  • 1227 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Skyline View Suite

Skyline View Suite | Premium bedding, minibar, in-room safe, desk

Skyline View Suite

  • 1227 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin Suite

Mandarin Suite | Premium bedding, minibar, in-room safe, desk

Mandarin Suite

  • 2045 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, minibar, in-room safe, desk

Presidential Suite

  • 4306 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Oriental Suite

Oriental Suite | Premium bedding, minibar, in-room safe, desk

Oriental Suite

  • 2045 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Shenzhen

Heart of Shenzhen.With a stay at this Futian hotel, you'll be within 2 miles (3 km) of Huaqiangbei and 6 miles (10 km) of Dongmen Pedestrian Street. Window of the World is within 9 miles (15 km) and Shenzhen University is within 12 miles (20 km).

What's nearby

  • Shenzhen Central Park - 3 min walk - 0.2 miles
  • Shenzhen Lianhuashan Park - 4 min walk - 0.3 miles
  • Huaqiangbei - 17 min walk - 0.9 miles
  • Shenzhen Concert Hall - 2 min drive - 1.3 miles
  • Shenzhen Civic Center - 2 min drive - 1.6 miles

Getting around

  • Lotus Village Station - 2 min drive
  • Hong Kong Lok Ma Chau Station - 6 min drive
  • Shenzhen Intl. Airport (SZX) - 36 min drive

Restaurants

  • ‪榕意 - ‬11 min walk
  • ‪星巴克 - ‬18 min walk
  • ‪东湾 The Bay - ‬14 min walk
  • ‪Van Gogh Café - ‬16 min walk
  • ‪禧牛荟 - ‬15 min walk

About this property

Mandarin Oriental, Shenzhen

5-star luxury hotel near Huaqiangbei, connected to a rail/subway station
Mandarin Oriental, Shenzhen offers its guests a full-service spa, an indoor pool, and a fitness center. There are 8 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 10 meeting rooms available. The luxury Mandarin Oriental, Shenzhen also features spa services, concierge services, and laundry facilities. Self parking is free.

This 5-star Shenzhen hotel is smoke free.

  • 178 guestrooms or units
  • 8 dining venues
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Mandarin Oriental, Shenzhen offers 178 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with digital channels.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Guests can pamper themselves with a trip to the onsite spa, which has 7 treatment rooms. Services include massages. The spa is open daily.

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Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured self parking on site

Food and drink

  • Daily self-serve breakfast available 6:30 AM to 10:30 AM for a fee: CNY 308 for adults and CNY 154 for children
  • 8 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 55-inch flat-screen TV with digital channels

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Mandarin Oriental, Shenzhen

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-serve breakfast: approximately CNY 308 for adults and CNY 154 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, cash, mobile payments, and Alipay.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Property is also known as

Mandarin Oriental Shenzhen
Mandarin Oriental, Shenzhen Hotel
Mandarin Oriental, Shenzhen Shenzhen
Mandarin Oriental, Shenzhen Hotel Shenzhen

Frequently asked questions

How close is Mandarin Oriental, Shenzhen to the airport?

Mandarin Oriental, Shenzhen is 23 mi (36-min drive) away from the Shenzhen Intl. Airport (SZX) airport, the closest popular airport to the property.

Does Mandarin Oriental, Shenzhen have an airport shuttle?

Airport shuttle services are not available at Mandarin Oriental, Shenzhen.

Does Mandarin Oriental, Shenzhen offer free breakfast?

Free breakfast isn’t provided at Mandarin Oriental, Shenzhen, but self-serve breakfast is offered for a fee of CNY 308 for adults and CNY 154 for children. It's available every day from 6:30 AM to 10:30 AM.

Is there a casino at Mandarin Oriental, Shenzhen?

No, there is no casino at this hotel.

What time is check-in at Mandarin Oriental, Shenzhen?

Check-in start time: 3:00 PM; Check-in end time: noon.

Is there free parking at Mandarin Oriental, Shenzhen?

This hotel offers free self parking.

Does Mandarin Oriental, Shenzhen have a pool?

Mandarin Oriental, Shenzhen features an indoor pool.

Does Mandarin Oriental, Shenzhen have a restaurant?

There are 8 onsite restaurants, offering options like Chinese cuisine and brunch.

Does Mandarin Oriental, Shenzhen have a spa?

This hotel has a spa, which features massages.

How close is Mandarin Oriental, Shenzhen to downtown Shenzhen?

Mandarin Oriental, Shenzhen is 1.2 mi away from Shenzhen.

Mandarin Oriental, Shenzhen Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 23 out of 28 reviews
Rating 8 - Good. 5 out of 28 reviews
Rating 6 - Okay. 0 out of 28 reviews
Rating 4 - Poor. 0 out of 28 reviews
Rating 2 - Terrible. 0 out of 28 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

8/10 Good

Mingen, Potomac

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1. poor breakfast 2. difficult to be found the hotel location 3. good service and staff
Stayed 4 nights in Sep 2025

10/10 Excellent

Yiyan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mandarin Oriental is well located between BiJia Mountain and Lianhua Mountain, with walkways directly into both recreational parks. The air quality is superb and the restaurants within the Upper Hills shopping center are also highly recommended by the locals. The Hotel lobby is located on the 78th floor and the reception and guest service staff are outstanding! I have also become a fan of MO as a result of this stay, as the quality of service and the standards they hold are definitely first class. The hotel rooms and facilities all have stunning views of the surrounding areas. The spa also offers excellent selections of massage and relaxation offerings. The Bay restaurant also has outstanding selections of food from the spring offerings and classical Cantonese food. The hotel staff pays attention to every detail to pamper their guests. Highly recommended! If there was one minor complaint, the TVs in the room need upgrade since the resolution is subpar compared to everything else MO offers to its guests.
Stayed 3 nights in Apr 2025

10/10 Excellent

Alexandr

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

SIN YIN FABIOLA, Singapore

Stayed 2 nights in Apr 2024

10/10 Excellent

Xiao

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
都挺好的
Stayed 1 night in Oct 2025

10/10 Excellent

Yin Ling Erika

Stayed 1 night in Sep 2025

10/10 Excellent

Juan

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnífico
Stayed 2 nights in Jul 2025

10/10 Excellent

Sheung Tung Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s a fantastic stay at MO Shenzhen
Stayed 2 nights in Aug 2025

10/10 Excellent

Natalie

Stayed 1 night in Jun 2025

8/10 Good

tak sing

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務人員禮貌，環境整潔
Stayed 1 night in May 2025

10/10 Excellent

Sun Yiu Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Lesley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Mei Wan rang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常之好

我非常滿意，今次旅程
Stayed 1 night in May 2025

10/10 Excellent

Pui Tak

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tuomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

feng ni

Stayed 1 night in Sep 2024

10/10 Excellent

Chun Kit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Pik Wa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

GERE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Se Wun Celine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

J Y M

Stayed 1 night in Mar 2024

8/10 Good

Hoi Ching Toby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

WiFi service has to be improved.

Service is very good! Tidy and stylish room but the wifi is not working at all not even slowly. And the washroom flushing function is a bit weak too.
Stayed 1 night in Aug 2023