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Best Western Sheffield City Hotel

3.0 star property
3-star hotel near University of Sheffield

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Photo gallery for Best Western Sheffield City Hotel

Restaurant
Family dining
View from property
Premium bedding, pillowtop beds, desk, laptop workspace
Reception

Popular amenities

  • Room service
  • 24/7 front desk
  • Pet friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
Blonk Street, Sheffield, England, S1 2AU
  • Ponds Forge International Sports Centre
    ‪6 min walk‬
  • Sheffield City Hall
    ‪11 min walk‬
  • University of Sheffield
    ‪14 min walk‬
  • Doncaster (DSA-Sheffield)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed) | Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Non Smoking (with Single Sofabed)

Standard Room, 2 Twin Beds, Non Smoking (with Single Sofabed) | Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 2 Twin Beds, Non Smoking (with Single Sofabed)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed, Non Smoking, River View

Superior Room, 1 King Bed, Non Smoking, River View | Premium bedding, pillowtop beds, desk, laptop workspace

Superior Room, 1 King Bed, Non Smoking, River View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Sheffield

City center stay.You'll be steps from Sheffield and Tinsley Canal Trail and within a 10-minute walk of National Videogame Museum. Ponds Forge International Sports Centre and National Emergency Services Museum are also within half a mile (1 km).

What's nearby

  • Ponds Forge International Sports Centre - 6 min walk - 0.4 miles
  • Sheffield Hallam University - 7 min walk - 0.4 miles
  • Crucible Theatre - 9 min walk - 0.5 miles
  • Sheffield City Hall - 11 min walk - 0.6 miles
  • University of Sheffield - 14 min walk - 0.8 miles

Getting around

  • Sheffield Station - 12 min walk
  • Meadowhall Interchange Tram Stop - 16 min drive
  • Doncaster (DSA-Sheffield) - 38 min drive

Restaurants

  • ‪Kommune - ‬6 min walk
  • ‪Diyafa restaurant دار الضيافة - ‬5 min walk
  • ‪The Dorothy Pax - ‬2 min walk
  • ‪KFC - ‬6 min walk
  • ‪Imrans - ‬4 min walk

About this property

Best Western Sheffield City Hotel

3-star hotel near University of Sheffield
There's a snack bar/deli on site. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 506 square feet (47 square meters) and includes conference space. A vending machine, multilingual staff, and room service (during limited hours) are also featured at the business-friendly Best Western Sheffield City Hotel.

This 3-star Sheffield hotel is smoke free.

  • 1 building
  • 111 guestrooms or units
  • 9 levels
  • Meeting rooms
  • 506 sq ft of conference space
  • 47 sq m of conference space
  • Built in 1998
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
Best Western Sheffield City Hotel offers 111 accommodations with complimentary newspapers and complimentary bottled water. Pillowtop beds feature premium bedding. 22-inch LCD televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Filipino, French, German, Polish, Portuguese, Russian

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Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 0.6 miles (GBP 10 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 10 for adults and GBP 5 for children
  • Couples/private dining
  • Snack bar/deli

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility

Room amenities

Entertainment

  • 22-inch LCD TV with digital channels

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 29
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 39

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per day
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 10 for adults and GBP 5 for children
  • Nearby parking fee: GBP 10 per day (3281 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: GBP 29 (subject to availability)
  • Late check-out fee: GBP 39 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Metropolitan Sheffield
Metropolitan Sure Hotel Collection Best Western
Sheffield Metropolitan Hotel
Park Inn By Radisson Sheffield Hotel Sheffield
Sheffield Park Inn
Park Inn By Radisson Sheffield Hotel
Sheffield Metropolitan Sure Collection Best Western

Frequently asked questions

How close is Best Western Sheffield City Hotel to the airport?

Best Western Sheffield City Hotel is 23.8 mi (38-min drive) away from the Doncaster (DSA-Sheffield) airport, the closest popular airport to the property.

Does Best Western Sheffield City Hotel have an airport shuttle?

Airport shuttle services are not available at Best Western Sheffield City Hotel.

Does Best Western Sheffield City Hotel offer free breakfast?

Free breakfast isn’t provided at Best Western Sheffield City Hotel, but buffet breakfast is offered for a fee of GBP 10 for adults and GBP 5 for children. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Best Western Sheffield City Hotel?

No, there is no casino at this hotel, but Genting Club Sheffield (15-min walk) and Gala Bingo (9-min drive) are nearby.

What time is check-in at Best Western Sheffield City Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in costs GBP 29 (subject to availability).

Is there free parking at Best Western Sheffield City Hotel?

Free parking is not available at this hotel.

Does Best Western Sheffield City Hotel have a pool?

Best Western Sheffield City Hotel does not have a pool.

Does Best Western Sheffield City Hotel have a spa?

There are no spa services available at this hotel.

How close is Best Western Sheffield City Hotel to downtown Sheffield?

Best Western Sheffield City Hotel is 0.5 mi away from Sheffield.

Best Western Sheffield City Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 282 out of 1003 reviews
Rating 8 - Good. 371 out of 1003 reviews
Rating 6 - Okay. 183 out of 1003 reviews
Rating 4 - Poor. 79 out of 1003 reviews
Rating 2 - Terrible. 88 out of 1003 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Tracey Louise, Nuneaton

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The room was perfect. It was clean and spacious. Bathroom was clean. The breakfast was very minimal. The only fruit available was either an apple or a banana there was no natural yoghurt only flavoured yoghurt pots. They just wasn’t much selection.
Stayed 2 nights in Apr 2025

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service. Would use again.

Excellent quality hotel for a good price. It's a little out of the city but close to Ponds Forge, but this is reflected in the price. The room was a good size, clean with a good space to work with a comfortable chair. The bathroom was a good size, clean and easy to use. The bed fit me (6' 3") well and was comfortable, the pillows were comfortable too. The staff were very friendly and helpful. If I am back in Sheffield I will certainly look at staying here again.
Stayed 7 nights in Apr 2025

8/10 Good

Gavin

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

6/10 Okay

Sean

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It was a decent stay. Staff told us off for being too loud even though we was just talking in our room at like 11pm, stupid tbh. It was ok overall. Would stay again. Area is good 10 mins walk from Crucible & 50 from Hillsborough.
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

Hotel is comfortable and conveniently located. Parts of it could do with a bit of an update but the room was clean, bed was comfortable and the staff are lovely.
Stayed 1 night in Apr 2025

6/10 Okay

Ranjan

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Dimly lit and smelling pretty much like a down market hotel.
Stayed 1 night in Apr 2025

8/10 Good

Jeremy

Stayed 1 night in Apr 2025

8/10 Good

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tina

Liked: Property conditions & facilities
I only stayed one night but I was very comfortable and my room and surrounding areas were clean. The staff were polite. I would stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located, everyrhing I needed at a reasonable price.
Stayed 1 night in Mar 2025

2/10 Terrible

Natalie

Stayed 1 night in Mar 2025

8/10 Good

Temba

Liked: Cleanliness, staff & service, property conditions & facilities
One outstanding reception lady..built for the job..had a lovely stay.. Will be back..
Stayed 2 nights in Feb 2025

2/10 Terrible

Lauren Faith

Traveled with group
Liked: Cleanliness, staff & service
Our stay at this hotel was disappointing from the start. Upon arrival, we struggled to locate the hotel as it had changed names from “The Metropolitan” to “Best Western”—something we should have been informed of in advance. After walking around trying to find it, we had to ask in another hotel for directions, which was frustrating and not the best start to our trip. Once we checked in, we were given a room with a connecting door to the next room. Unfortunately, at around 1am, we were woken by extremely loud, aggressive shouting from the room next door. As two females traveling together, we felt very uncomfortable, especially as it sounded like there were multiple men in the room. While we understand it was a Saturday night and some noise is expected, the walls were so thin that it was impossible to block out the disturbances. We eventually called reception, who advised us to lock our doors, which didn’t resolve the issue. After about 30 minutes, the group left the room, but they returned around 3:30am. This time, it seemed like drug use was involved, and the situation felt just as unsettling as before. Other than these major issues, our stay was okay, but given the lack of security, thin walls, and failure to notify guests of important changes, I wouldn’t recommend this hotel—especially not for families or those looking for a peaceful, safe stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Moshood

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Metropolitan/best western. 👌

Really nice hotel and staff were super friendly. Rooms clean and comfy. Although hard to find as is named the best western outside not the metropolitan, but we found it ok o
Stayed 1 night in Feb 2025

8/10 Good

Seirra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic nights in Sheffield

The hotel is affordable and very close to the city centre. Room had a hairdryer built in, very comfy bed sheet plenty of choices for seating in the room. TV was a lil small for viewing from the bed and the toilet paper wasn't the greatest, also wish there was an alternative option to a bar of soap? But these are small complaints, this is a fantastic hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Joshua

Stayed 1 night in Feb 2025

6/10 Okay

Emma

Disliked: Staff & service
Stayed 1 night in Feb 2025

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel great staff!

Guy in bar and breakfast was really nice I was on crutches and all staff lovely in terms of asking if I needed help etc
Stayed 1 night in Feb 2025

4/10 Poor

Tom

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

CHLOE

Liked: Cleanliness, staff & service, room comfort

Ok for price

Initially couldn’t find the hotel, it is a best western but doesn’t call itself metropolitan anywhere. Looks tired from the outside and a bit dated inside, but overall room was fine, bed comfy and had nice view of river
Stayed 1 night in Feb 2025

6/10 Okay

Shelley

Traveled with family
Liked: Staff & service
The staff were excellent but the hotel was very shabby and tired. The breakfast was very limited and cold
Stayed 1 night in Feb 2025

10/10 Excellent

Mymoon

Liked: Staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Janis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025