See all properties

The Q Hotel

3.0 star property
Enjoy the spa at this 3-star Shanklin hotel

Choose dates to view prices

Photo gallery for The Q Hotel

Seasonal outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas
Reception
Bar (on property)
Restaurant
Deluxe Double Room | Premium bedding, blackout drapes, iron/ironing board, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi

Explore the area

View in a map
12 Queens Road, Shanklin, England, PO37 6AN
  • Place, Shanklin Old Village
    ‪3 min walk‬
  • Place, Shanklin Chine
    ‪4 min walk‬
  • Place, Shanklin Beach
    ‪5 min walk‬
  • Airport, Southampton (SOU)
    ‪81 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, blackout drapes, iron/ironing board, free WiFi

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Single Room

Basic Single Room | Premium bedding, blackout drapes, iron/ironing board, free WiFi

Basic Single Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room

Standard Single Room | Premium bedding, blackout drapes, iron/ironing board, free WiFi

Standard Single Room

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Signature Suite

Signature Suite | Premium bedding, blackout drapes, iron/ironing board, free WiFi

Signature Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, blackout drapes, iron/ironing board, free WiFi

Superior Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, blackout drapes, iron/ironing board, free WiFi

Deluxe Double Room

10.0 out of 10
Exceptional
(1 review)
  • Water view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, blackout drapes, iron/ironing board, free WiFi

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Premium bedding, blackout drapes, iron/ironing board, free WiFi

Superior Double or Twin Room

  • Water view
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Shanklin

Close to the beach.Your stay at this Shanklin hotel places you within a 10-minute walk of Shanklin Theatre and Shanklin Beach. Shanklin Chine and Shanklin Old Village are also within half a mile (1 km).

What's nearby

  • Shanklin Old Village - 3 min walk - 0.2 miles
  • Shanklin Theatre - 3 min walk - 0.2 miles
  • Shanklin Chine - 4 min walk - 0.3 miles
  • Shanklin Beach - 5 min walk - 0.3 miles
  • Small Hope Beach - 9 min walk - 0.5 miles

Getting around

  • Shanklin Station - 9 min walk
  • Southampton (SOU) - 100 min drive

Restaurants

  • ‪The Falcon - ‬7 min walk
  • ‪Fishermans Cottage - ‬7 min walk
  • ‪Bayside Fish & Chips - ‬7 min walk
  • ‪The Village Inn - ‬8 min walk
  • ‪The Crab Inn - ‬7 min walk

About this property

The Q Hotel

Enjoy the spa at this 3-star Shanklin hotel
The Q Hotel offers its guests a full-service spa, a sauna, and a seasonal outdoor pool. There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

The Q Hotel also features spa services, a garden, and coffee/tea in a common area. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Shanklin hotel.

  • 31 guestrooms or units
  • Meeting rooms
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (limited hours)
  • Express check-out
  • Wedding services available
  • Garden
  • Fireplace in lobby
  • Smoking in designated areas
  • Bar or lounge
The Q Hotel offers 31 accommodations with hair dryers and portable fans. Beds feature premium bedding. 41-inch flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Q. The spa is equipped with a hot tub.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Similar properties

Bar (on property)
The Fig Tree Shanklin
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, 71 reviews
$143 nightly
The price is $172
Jan 2 - Jan 3, 2026
Total with taxes and fees
The Fig Tree Shanklin

Property amenities

Family friendly

  • Seasonal outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: GBP 15 to 15 for adults and GBP 15 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • Sauna
  • Seasonal outdoor pool

Accessibility

  • No elevator

Room amenities

Entertainment

  • 41-inch flat-screen TV with digital channels

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Champagne service
  • Electric kettle
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Iron/ironing board on request
  • Portable fan

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 7:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 16 to March 1:
  • Dining venue(s)

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 25 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 15 to 15 for adults, and GBP 15 to 15 for children
  • Pet fee: GBP 25 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

We should mention

  • The seasonal pool will open May 01 and close October 01.
  • Pool access available from 10:00 AM to 7:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Queensmead Hotel
The Q Hotel Hotel
The Q Hotel Shanklin
The Q Hotel Hotel Shanklin

Frequently asked questions

How close is The Q Hotel to the airport?

The Q Hotel is 47.8 mi (100-min drive) away from the Southampton (SOU) airport, the closest popular airport to the property.

Does The Q Hotel have an airport shuttle?

Airport shuttle services are not available at The Q Hotel.

How close is The Q Hotel to the beach?

This hotel is a short 5-minute walk from Shanklin Beach and 10-minute walk from Small Hope Beach. Don't forget your sunscreen!

Does The Q Hotel offer free breakfast?

Free breakfast isn’t offered at The Q Hotel, but continental breakfast is offered for a fee of between GBP 15 and 15 for adults, GBP 15 and 15 for children. It's available every day from 8:00 AM to 10:00 AM.

Is there a casino at The Q Hotel?

No, there is no casino at this hotel.

What time is check-in at The Q Hotel?

Check-in start time: 2:30 PM; Check-in end time: 7:00 PM.

Is there free parking at The Q Hotel?

This hotel offers free self parking.

Does The Q Hotel have a pool?

The Q Hotel features a seasonal outdoor pool. Guests can enjoy pool access from 10:00 AM to 7:00 PM.

Does The Q Hotel have a spa?

Yes, this hotel has a spa.

How close is The Q Hotel to downtown Shanklin?

The Q Hotel is 0.2 mi away from Shanklin.

The Q Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 70 out of 167 reviews
Rating 8 - Good. 61 out of 167 reviews
Rating 6 - Okay. 24 out of 167 reviews
Rating 4 - Poor. 9 out of 167 reviews
Rating 2 - Terrible. 3 out of 167 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Lovely staff and hotel. No impressed with bedroom
Stayed 4 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a nice place staff were brilliant all the public areas are really nice funky artwork nice decor and the room was pretty cool too decent shower nice towels b and o tv nice big comfy bed good soft linen curtains that shut out all the light quiet at night and best of all Yorkshire tea bags cheers guys will be back
Stayed 1 night in Sep 2025

6/10 Okay

Julian

Disliked: Cleanliness, property conditions & facilities
Breakfast too expensive and no choice staff friendly but the shower was very poor with low pressure and hard to operate almost impossible to wash your hair bathroom as a whole not massively clean room a bit small with no chair comfortable bed and good facilities
Stayed 5 nights in Sep 2025

8/10 Good

Eamon

Traveled with partner
Liked: Staff & service
The staff were very friendly. The bar area was very welcoming and encouraged guests to mingle.The bed was comfortable however the shower and toilet facilities need upgraded throughout. The gardens and pool area are of good size but need maintaining. The star attractions are the breakfast which was splendid and the location is ideal for all amenities
Stayed 6 nights in Sep 2025

4/10 Poor

Sarah

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Kaye

Disliked: Cleanliness

Not so good

On first sight everything looked great. Funky interior in seating area near bar etc. Our room however was not up to scratch. Leftover hairs in the corners of the bathroom. Headboard and lamps not been Hoovered or dusted. Spray from other people's toothbrush not been cleaned on walls near sink. I told housekeeping and they did come to rectify however not the toothpaste spray or to my overall satisfaction. There was also a long hair wrapped in the toast holder at breakfast.
Stayed 4 nights in Sep 2025

10/10 Excellent

paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel great facilities and in a great location would recommend
Stayed 1 night in Sep 2025

8/10 Good

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

4/10 Poor

Andrew

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed here and the shower was broken
Stayed 1 night in Sep 2025

6/10 Okay

Dilya

Traveled with partner, Traveled with pets
Overall experience was ok, but i'll look for something else next time. Negatives: Very tiny room and bathroom, in poor condition, could barely move around. We were put into a room at the back of the property (like an annex) although the hotel didn't seem busy at all, possibly because we were with our dog, but you'd think you get a slightly bigger room at least. Staff is polite but not welcoming, I felt like I was doing them a favour by being their guest. Positives: Close to the village, beach, restaurants/pubs. Lovely interior in reception/lobby area and nice bar.
Stayed 2 nights in Aug 2025

6/10 Okay

Russell

Liked: Cleanliness

IOW - mini break

Ok hotel . Great location. Parking worked well. Nice bar. Only one breakfast price made for an expensive option if you wanted something light - eg scrambled eggs on toast. Shower - poor, both water pressure and temperature rubbish, and when asked pretty much told that’s how it is in our room. TV use too complicated ! Pleasant enough stay but unlikely to return.
Stayed 3 nights in Aug 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Good breakfast

Lovely hotel, but the bedroom that we booked had a very firm mattress and pillows so not comfortable for us. The noise from the room above kept us awake. The television when we did decide to watch it was very hard to use and took a long time to work out with no instructions. The fair haired lady in reception was not very friendly. Breakfast was very good and the general areas of the hotel very smart and comfortable.
Stayed 2 nights in Aug 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location for old and new town centres and Lift to seafront.
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel and friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed
Stayed 1 night in Aug 2025

8/10 Good

Tony

Liked: Cleanliness, staff & service
Has swimming fool, hot tub and sauna.
Stayed 3 nights in Aug 2025

8/10 Good

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

abraham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, owners and staff lovely, friendly and helpful, great breakfast, will be going back at some point
Stayed 3 nights in Aug 2025

8/10 Good

Mia Mayixuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent single room given the price and breakfast is great
Stayed 1 night in Jul 2025

10/10 Excellent

Terence

Stayed 4 nights in Aug 2025

6/10 Okay

Sharly

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The Q Boutique Hotel - I thought that this was the QHotel chain but realised on arrival it wasnt! Having a pool and hot tub was great - made the holiday! All the furniture at the hotel was lovely vey chic! The bar area was nice. Breakfast was great! Rooms poorly decorated, BE WARNED…water pressure for the shower was a trickle, tv in room was too big as a standalone tv and was huge (need a smaller tv and on the wall). Squeaky and uncomfortable bed.
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hidden Gem

This charming boutique hotel exceeded my expectations. From the moment I arrived, the service stood out—especially the kind receptionist who helped with my luggage after a long journey. The hotel feels like a hidden gem, with its cozy, elegant décor, velvet sofas, and soft music creating a peaceful atmosphere. The garden is beautifully kept, featuring loungers and a partial sea view, while the pool, jacuzzi, and sauna were perfect for relaxing. One small downside: a few guests took towels and blankets, which was disheartening, especially for a family-run place that puts so much care into every detail. Breakfast was a highlight. As someone who’s gluten- and lactose-free, I was impressed by how easily and kindly the staff accommodated me—and the food was delicious. My room was spotless, the shower worked perfectly, and I appreciated the personal touch of the animal-loving owners. I’d absolutely return. This isn’t just a hotel—it’s a welcoming retreat with heart
Stayed 3 nights in Aug 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hot tub

hot tub wass good
Stayed 2 nights in Aug 2025