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Sheraton Shanghai Waigaoqiao Hotel

4.5 star property
4.5-star luxury hotel in Pudong

Choose dates to view prices

Photo gallery for Sheraton Shanghai Waigaoqiao Hotel

Exterior
Lobby
View from room
Indoor pool
3 restaurants, lunch, dinner served; international cuisine

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Parking available
  • Pool
  • Room service
  • Air conditioning

Explore the area

View in a map
28 Jilong Road, Waigaoqiao Bonded Area, Shanghai, Shanghai, 200131
  • Waigaoqiao Free Trade Zone
    ‪3 min drive‬
  • Oriental Pearl Tower
    ‪19 min drive‬
  • The Bund
    ‪24 min drive‬
  • Shanghai (PVG-Pudong Intl.)
    ‪27 min drive‬

Room options

View all photos for Executive Room, 1 King Bed

View from room

Executive Room, 1 King Bed

  • 646 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Harbor View

View from room

Room, 2 Double Beds, Harbor View

  • 495 sq ft
  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Harbor View

View from room

Room, 1 King Bed, Harbor View

8.0 out of 10
Very good
(2 reviews)
  • 495 sq ft
  • 1 bedroom
  • Harbor view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

View from room

Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 495 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

View from room

Room, 1 King Bed, Non Smoking

  • 498 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

Premier Suite, 1 King Bed | 1 bedroom, minibar, in-room safe, desk

Premier Suite, 1 King Bed

  • 1076 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds

View from room

Executive Room, 2 Double Beds

  • 495 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

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Exterior

Sheraton Grand Shanghai Pudong Hotel & Residences

Pudong
  • Pool
  • Hot Tub
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, 470 reviews
$101 nightly
The price is $107
Sep 6 - Sep 7
Total with taxes and fees
Sheraton Grand Shanghai Pudong Hotel & Residences

About the neighborhood

Shanghai

Seaside stay .Your stay at this Pudong hotel places you within 3 miles (5 km) of Waigaoqiao Free Trade Zone and Huangpu River. The Bund and Shanghai New International Expo Centre are also within 12 miles (20 km).

What's nearby

  • Waigaoqiao Free Trade Zone - 3 min drive - 1.7 miles
  • Fudan Univeristy - 13 min drive - 8.8 miles
  • Oriental Pearl Tower - 19 min drive - 12.4 miles
  • Nanjing Road Shopping District - 20 min drive - 13.0 miles
  • The Bund - 24 min drive - 12.6 miles

Getting around

  • Jilong Road Station - 5 min walk
  • Nanxiang North Railway Station - 24 min drive
  • Shanghai Pudong Intl. Airport (PVG) - 35 min drive

Restaurants

  • ‪Bay Leaf - ‬7 min walk
  • 珍鼎餐饮
  • ‪泰煌鸡 Taihuang Chicken - ‬2 min drive
  • ‪Pizza Hut 必勝客 - ‬2 min drive
  • 南门涮肉

About this property

Sheraton Shanghai Waigaoqiao Hotel

4.5-star luxury hotel in Pudong
Sheraton Shanghai Waigaoqiao Hotel offers its guests a full-service spa, an indoor pool, and a health club. There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. A sauna, spa services, and multilingual staff are also featured at the luxury Sheraton Shanghai Waigaoqiao Hotel. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4.5-star Shanghai hotel is smoke free.

  • 1 building
  • 451 guestrooms or units
  • 51 levels
  • 3 dining venues
  • Meeting rooms
  • Built in 2012
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers for purchase
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Sheraton Shanghai Waigaoqiao Hotel offers 451 air-conditioned accommodations with minibars and safes. A pillow menu is available. 47-inch LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Shine Spa has 7 treatment rooms. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.

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Exterior

Courtyard by Marriott Shanghai Pudong

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very Good, 661 reviews
$71 nightly
The price is $75
Sep 7 - Sep 8
Total with taxes and fees
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Property amenities

Family friendly

  • Free theme park shuttle
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free theme park shuttle
  • Self parking on site (CNY 56 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CNY 208 per person
  • 3 restaurants
  • A bar/lounge

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 47-inch LCD TV with satellite channels
  • Pay movies

Bedroom

  • Bedsheets provided
  • Free crib
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sheraton Shanghai Waigaoqiao Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 288.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 208 per person
  • Airport shuttle fee: CNY 500 per vehicle (one-way)
  • Self parking fee: CNY 56 per day
  • Rollaway bed fee: CNY 288.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Shanghai Sheraton Waigaoqiao Hotel
Shanghai Waigaoqiao
Sheraton Shanghai Waigaoqiao
Sheraton Shanghai Waigaoqiao Hotel
Sheraton Waigaoqiao
Sheraton Waigaoqiao Hotel
Waigaoqiao
Waigaoqiao Hotel
Waigaoqiao Shanghai
Sheraton Shanghai Waigaoqiao
Sheraton Shanghai Waigaoqiao Hotel Hotel
Sheraton Shanghai Waigaoqiao Hotel Shanghai
Sheraton Shanghai Waigaoqiao Hotel Hotel Shanghai

Frequently asked questions

How close is Sheraton Shanghai Waigaoqiao Hotel to the airport?

Sheraton Shanghai Waigaoqiao Hotel is 25.7 mi (56-min drive) away from the Hongqiao International Airport (SHA) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Shanghai Waigaoqiao Hotel?

As of Sep 2, 2025, prices found for a 1-night stay for 2 adults at Sheraton Shanghai Waigaoqiao Hotel on Sep 12, 2025 start from $65.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Shanghai Waigaoqiao Hotel have an airport shuttle?

Sheraton Shanghai Waigaoqiao Hotel offers an airport shuttle 24 hours a day, on request, for a charge of CNY 500 per vehicle, one-way.

Does Sheraton Shanghai Waigaoqiao Hotel offer free breakfast?

Free breakfast isn’t provided at Sheraton Shanghai Waigaoqiao Hotel, but buffet breakfast is offered for a fee of CNY 208 per person. It's available every day from 7 AM to 10 AM.

Is there a casino at Sheraton Shanghai Waigaoqiao Hotel?

No, there is no casino at this hotel.

What time is check-in at Sheraton Shanghai Waigaoqiao Hotel?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at Sheraton Shanghai Waigaoqiao Hotel?

Free parking is not available at this hotel. Self parking is available for CNY 56 per day.

Does Sheraton Shanghai Waigaoqiao Hotel have a pool?

Sheraton Shanghai Waigaoqiao Hotel features an indoor pool.

Does Sheraton Shanghai Waigaoqiao Hotel have a restaurant?

There are 3 onsite restaurants, offering options like international cuisine and garden views.

Does Sheraton Shanghai Waigaoqiao Hotel have a spa?

Pamper yourself with a day at Shine Spa, where you can enjoy massages.

How close is Sheraton Shanghai Waigaoqiao Hotel to downtown Shanghai?

Sheraton Shanghai Waigaoqiao Hotel is 10.5 mi away from Shanghai.

Sheraton Shanghai Waigaoqiao Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 72 out of 141 reviews
Rating 8 - Good. 48 out of 141 reviews
Rating 6 - Okay. 10 out of 141 reviews
Rating 4 - Poor. 8 out of 141 reviews
Rating 2 - Terrible. 3 out of 141 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Piyush

Stayed 4 nights in Apr 2025

10/10 Excellent

Killian

Stayed 1 night in Apr 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

YING

Disliked: Cleanliness
Stayed 2 nights in Apr 2024

2/10 Terrible

YING

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel has No air conditioning, no air exchange. Window has to be opened to get fresh air. Once window opened it's very noisy day and night because close to port. Shocked for the name of Sheraton.
Stayed 1 night in Apr 2024

8/10 Good

A

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Modern hotel

This is a great hotel and very modern. The rooms were spacious and very comfortable. The wifi was not good at all but it never is in China.
Stayed 3 nights in Oct 2023

10/10 Excellent

Yijing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Xing

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Allen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

10/10 Excellent

Luthfi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Big room with a city view

Room was nice and clean. Beautiful city view among business district.
Stayed 2 nights in Aug 2019

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel for Family

Great Hotel. 100% Family friendly.
Stayed 2 nights in Jun 2019

6/10 Okay

Renuka D.

Not good
Stayed 1 night in Mar 2019

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel in the Free Trade Zone; close to line 6 of Shanghai Metro
Stayed 1 night in Nov 2018

4/10 Poor

Susan, Boston

Liked: Cleanliness, room comfort
Disliked: Staff & service
The concierge staff was not very helpful. My colleague's luggage was lost and we could not get helpful advice on where to shop for replacement clothes. The Bay Leaf Café food was dreadful.
Stayed 2 nights in Oct 2018

10/10 Excellent

ILIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good choice for business stay

Solid choice if you are in the area on business. Clean, comfrtable and the breakfast is good. Probably less optimal if you are in Shanghai for sightseeing - it is quite far from the city center.
Stayed 1 night in Oct 2018

4/10 Poor

Kimberly

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Customer Service at it’s worst

We booked this hotel on the pretense of a shuttle being provided for a Disney Trip we have been planning. We found out once we arrived that there was not shuttle and the airport service they offer costs more than hailing a taxi yourself. The hotel is almost an hour away from anything in the city or Disney so it was not feasible for us to stay there without these amenities as the time and money was more than we planned for. The hotel staff had no solutions to the problem and acted like they really didn’t care. She said no we don’t offer those things. We stayed only one night because it was so late by the time we arrived. I said we would only be staying one night if our reservation and the lady at the desk said ok you will not be refunded. Customer service was not at its best here and yes I understand what Hotels.com says about cancellation and refunds but I expected a lot more from a Sheraton hotel. I would not recommend this hotel if you’re hoping to enjoy the city of Shanghai or Disneyland.
Stayed 3 nights in Sep 2018

10/10 Excellent

Ronald, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice property, but the location was farther from the Airport than I thought.
Stayed 1 night in Jun 2018

10/10 Excellent

Deelicious, London, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding hotel

Just perfect, couldnt fault it. Fabulous modern room, best night sleep ever! Staff friendly and helpful. Convierge exvellent.
Stayed 1 night in Jul 2018

10/10 Excellent

Inessoriaqua, Tucuman,Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel , far from de City Center

This is a beautiful hotel, but it is far from de City Center. Nice Reception staff
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room

I was impressed with good services by the Hotel GM, Alex by taking care of my luggages to the room when I checked in after midnight with no doorman available. The room is great, nice size and comfortable.
Stayed 1 night in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice comtable hotel at reasonable price

Gym, Jacuzzi, swimming facilities are at good standard at this price. I m pretty satisfy with this quality of hotel. Thankyou Sheraton.
Stayed 2 nights in Apr 2018