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4.0 out of 5

"My husband and I spent over one month at this hotel visiting Shanghai during Chinese New years this January. Sometimes when only staying at a hotel a ... " More

By Ningsmom, from New jersey on Wed 11 Apr 2012

Hotel Description

5-star luxury hotel near Jing'an Temple

In shopping district

With a stay at this Jing'an hotel, you'll be within half a mile (1 km) of Jing'an Temple and 2 miles (3 km) of Former French Concession. Nanjing Road Shopping District and People's Square are also within 3 miles (5 km).

Luxury amenities

A full-service spa, 4 restaurants, and an indoor pool are all featured at this luxury hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the health club and unwind at the poolside bar and bar/lounge.

Free Internet, LCD TVs

The 467 guestrooms offer free WiFi and free wired Internet, 24-hour room service, and thoughtful touches like bathrobes and slippers. Other amenities include LCD TVs, minibars, and separate bathtubs and showers.

Classic Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$74* Per night/room Aug 14 - Aug 15

Room, 1 King Bed (Swiss Executive Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Twin Beds (Swiss Executive Room)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 King Bed (Swiss Advantage Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Twin Beds (Swiss Advantage Room)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premier Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Swissotel Grand Shanghai ratings based on 4 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Swissotel Grand Shanghai

2 out of 5

Nice Hotel, but staff rude

Actually the hotel is nice and also the location is quite nice. Unluckily the staff is partly not able to communicate in english, they have also (partly) a very rude behaviour.  Half of the in-room - dining was not aviable.  Finally to say that the cleaness in the rooms are not the best. The shower was some kind of mushrooms.  When we was back in the evening even the minibar was not refilled. We should call the houskeeping for that. Considering they claim 5 stars I cannot agree with that.

Posted by , from Shanghai on Oct 4, 2013

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5 out of 5

Fabulous hotel with wonderful staff

Pros: Close restaurants, Quiet, clean non smoking rooms, breakfast buffet worth paying for, great central location, helpful courteous staff
Cons: No free Internet
My husband and I spent over one month at this hotel visiting Shanghai during Chinese New years this January. Sometimes when only staying at a hotel a few days, you do not get to experiece the actual operation of the staff for more than a few moments of interaction at meals and check in Staying longer gives you a better idea of the consistency of the staff and the facility. We were fortunate in our choice of this hotel as they absolutely exceeded all of our expectations First of all, the staff greeting us at check in were excellent. I think we received a room upgrade because we were staying so long, but because it was unexpected, it was even more appreciated. The rooms are nicely appointed, very clean , comfortable and quiet. Our housekeeping staff were so courteous and accommodating as to fixing up the room or getting something for you (a travel converter for the electronics, for example). Our room came with the breakfast buffet and no matter how late we came in the night before, we never missed this buffet. They had everything you could imagine, fresh hand squeezed juices, eastern and western choices, a chef to make any eggs or waffles you wished and they added additional items as the days passed. Their two food managers were on site almost every morning making sure things ran smoothly. Their wait staff was so excellent that within a few days of seeing us at the buffet, they already had our cappuccinos and warm soy milk ready for us when we arrived. Kudos especially to our most helpful associate, Lawson, whose grasp of English was so good, it was always a pleasure to see him in the dining room. If you are looking for a fabulous hotel in the best part of town, with personalized service with a smile, look no further. We have stayed at other hotels in shanghai which were considerably more expensive but none of them came close to the service we exprienced at this hotel.

Posted by , from New jersey on Apr 11, 2012

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4 out of 5

Met expectations

Found the staff to be helpful, the facilities modern and nice. Great location. Would stay here again.

Posted by on Jan 22, 2011

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5 out of 5

Conveniently located and good service

This hotel is modern and well equiped. Prices are reasonable. Breakfasts are great. Lighting in the room is well designed, but bath room's glass wall;some rooms equipped with screen, some without; made it too bright when one person goes to the bath room while the other person is still sleeping.

Posted by on Oct 3, 2009

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About the Swissotel Grand Shanghai

Location 1 Yu Yuan Road, Shanghai, Shanghai 200040

Renovations + Closures

The property is undergoing renovations. The following areas are affected:

  • Dining venue
  • Spa
  • Spa tub

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

Swissotel Grand Shanghai offers its guests a full-service spa, an indoor pool, and a health club. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. Business amenities include a business center, a meeting room, and limo/town car service. A children's pool, a sauna, and concierge services are also featured at the luxury Swissotel Grand Shanghai. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 5-star Shanghai hotel is smoke free.

  • 1 building
  • 467 guestrooms or units
  • 29 levels
  • 4 dining venues
  • Bar by the pool
  • Bar or lounge
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Indoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Pudong Intl. Airport (PVG) (47 km / 29.2 mi)
  • Train station: Shanghai Railway Station (5.4 km / 3.4 mi)
  • Metro station: Jing'an Temple Station (0.4 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Swissotel Grand Shanghai offers 467 accommodations with minibars and laptop-compatible safes. LCD televisions are featured in guestrooms. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Separate shower and tub
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Cafe Swiss - This buffet restaurant serves breakfast, lunch, and dinner.

Yuan Yuan Restaurant - This restaurant serves lunch and dinner. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include body treatments. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily.

  • Sauna in spa
  • Spa tub in spa
  • Number of treatment rooms 3
  • Body treatments

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests

Contactless check-in and contactless check-out are available

The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-in and contactless check-out are available.The property affirms that it follows sanitization practices of ALLSAFE (Accor Hotels) guidelines.

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 218 per person (approximately)
  • Airport shuttle fee: CNY 800 per vehicle (one way)
  • Self parking fee: CNY 120 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Swissotel Grand Shanghai
  • Swissotel Hotel Shanghai Grand
  • Swissotel Shanghai Grand
  • Shanghai Swissotel Grand Hotel
  • Swissotel Grand Hotel Shanghai
  • Swissotel Grand Shanghai Hotel Shanghai
  • Swissotel Grand Shanghai Hotel
  • Swissotel Grand Hotel
  • Swissotel Grand
  • Swissotel Grand Hotel Shanghai
  • Shanghai Swissotel Grand Hotel
  • Swissotel Grand Shanghai Hotel
  • Swissotel Grand Shanghai Shanghai
  • Swissotel Grand Shanghai Hotel Shanghai

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.