City center retreat
Your stay at this Hong Kou hotel places you within 2 miles (3 km) of Nanjing Road Shopping District and People's Square. Yu Garden and Oriental Pearl Tower are also within 3 miles (5 km).
A full-service spa, 6 restaurants, and an indoor pool are all featured at this luxury hotel. Traveling on business? Take advantage of the 18 conference rooms, as well as the business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.
Free WiFi, refrigerators
The 620 soundproofed guestrooms offer free WiFi and 24-hour room service. Thoughtful touches include pillow menus and bathrobes, while sitting areas and refrigerators provide the conveniences of home. Change of towels is available on request.
Sep 22, 2017 by Hyatt on the Bund
Dear Guest Thank you very much for taking the time to provide us with comments about your recent stay at Hyatt on the Bund. Your comments regarding your stay experience are very much appreciated. We are delighted that you had enjoyed your stay pretty much. And glad to note the services provided by our staff were of great help & assistance. The positive feedback is definitely of greatest reward to what we've done. thank you again for taking the time to share your valuable feedback with us. Look forward to welcoming you back at Hyatt on the Bund in the near future. Best Regards, Hyatt on the Bund
The following facilities are closed seasonally each year. They will be closed from November 3 to November 7:
Hyatt On The Bund offers its guests a full-service spa, an indoor pool, and a health club. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 21528 square feet (2000 square meters) and includes a conference center. A spa tub, a sauna, and a rooftop terrace are also featured at the luxury Hyatt On The Bund. Free self parking is available. This 5-star Shanghai hotel is smoke free.
Available in all rooms: Free WiFi , Wired internet access (surcharge)
Available in some public areas: Free WiFi
Free self parking
Hyatt On The Bund offers 620 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 46-inch LED televisions come with premium satellite channels and pay movies. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:30 AM.
Aroma - This restaurant serves breakfast, lunch, dinner, and light fare.
Tea Room - Onsite coffee shop. Guests can enjoy drinks at the bar. Open daily.
Xindalu -China Kitchen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Vue Restaurant - This restaurant specializes in Modern European cuisine and serves dinner only. Open daily.
Vue Chinese Dining - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Late night fare is available from 24-hour room service.
An indoor pool and a spa tub are on site. Other recreational amenities include a health club, a sauna, and in-room fitness.
Yuan Spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.
This property requires that guests have proof that they have stayed within China for 21 days prior to check-in. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash; cash is not accepted
Mobile payment options include: Alipay
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, Union Pay, cash, mobile payments, and Alipay. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
For the benefit of our customers, we have provided a rating based on our rating system.