Skip to main content
Beginning of main content
5.0 out of 5

"Everyone is super friendly and professional! The river view room is totally gorgeous! The free entry for hotel guests to visit top roof lounge is a ... " More

By a verified traveler on Wed 20 Sep 2017

Enter dates to see availability

Hotel Description

5-star luxury hotel near The Bund

City center retreat

Your stay at this Hong Kou hotel places you within 2 miles (3 km) of Nanjing Road Shopping District and People's Square. Yu Garden and Oriental Pearl Tower are also within 3 miles (5 km).

Luxury amenities

A full-service spa, 6 restaurants, and an indoor pool are all featured at this luxury hotel. Traveling on business? Take advantage of the 18 conference rooms, as well as the business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.

Free WiFi, refrigerators

The 620 soundproofed guestrooms offer free WiFi and 24-hour room service. Thoughtful touches include pillow menus and bathrobes, while sitting areas and refrigerators provide the conveniences of home. Change of towels is available on request.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$128* Per night/room Jan 25 - Jan 26

Deluxe Twin Room, 2 Twin Beds, River View

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Bund Suite King

Bed Count 1 King Bed Maximum Occupancy 3 Max

Bund Suite Riverview King/Twin

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hyatt On The Bund ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hyatt On The Bund

Everyone (1)
5 out of 5

Beautiful!

Pros: The beautiful river view room and the kind services from everybody.
Cons: The room setting is very good and clean but a little dated.
Location: The location is wonderful! Walking distance to the bund.
Everyone is super friendly and professional! The river view room is totally gorgeous! The free entry for hotel guests to visit top roof lounge is a sweet surprise!

Posted by , from Johns Creek on Sep 20, 2017

Was this review helpful to you?
Comment from Hotel Management

Sep 22, 2017 by Hyatt on the Bund

Dear Guest Thank you very much for taking the time to provide us with comments about your recent stay at Hyatt on the Bund. Your comments regarding your stay experience are very much appreciated. We are delighted that you had enjoyed your stay pretty much. And glad to note the services provided by our staff were of great help & assistance. The positive feedback is definitely of greatest reward to what we've done. thank you again for taking the time to share your valuable feedback with us. Look forward to welcoming you back at Hyatt on the Bund in the near future. Best Regards, Hyatt on the Bund

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from November 3 to November 7:

  • Parking area

Property Features

Hyatt On The Bund offers its guests a full-service spa, an indoor pool, and a health club. There are 6 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and limo/town car service. Event space at this hotel measures 21528 square feet (2000 square meters) and includes a conference center. A spa tub, a sauna, and a rooftop terrace are also featured at the luxury Hyatt On The Bund. Free self parking is available. This 5-star Shanghai hotel is smoke free.

  • 620 guestrooms or units
  • 33 levels
  • 2 buildings
  • 6 dining venues
  • 21528 sq ft of conference space
  • 2000 sq m of conference space
  • Deli
  • Terrace on the roof
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wired internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Shanghai Railway Station (5 km / 3.1 mi)
  • Property shuttles: Cruise terminal shuttle
  • Parking: Free self parking

Room Amenities

Hyatt On The Bund offers 620 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 46-inch LED televisions come with premium satellite channels and pay movies. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Bathrooms are partially open
  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Electric kettle
  • Luxury bedding
  • Pillow options
  • Separate shower and tub
  • Rainfall showerhead
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or closet
  • In-room fitness
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:30 AM.

Aroma - This restaurant serves breakfast, lunch, dinner, and light fare.

Tea Room - Onsite coffee shop. Guests can enjoy drinks at the bar. Open daily.

Xindalu -China Kitchen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Vue Restaurant - This restaurant specializes in Modern European cuisine and serves dinner only. Open daily.

Vue Chinese Dining - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a health club, a sauna, and in-room fitness.

Spa Services

Yuan Spa has 12 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

  • Number of treatment rooms 12
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

This property requires that guests have proof that they have stayed within China for 21 days prior to check-in. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 280.49 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Hyatt On The Bund

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, mobile payments, and cash; cash is not accepted

Mobile payment options include: Alipay

Long-term renters welcome

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Union Pay, cash, mobile payments, and Alipay. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions. Contactless check-out is available. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Mobile payments
  • Alipay
  • UnionPay
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Long-term renters welcome
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: CNY 239 per person (approximately)
  • Fee for in-room wired Internet: CNY 120 per day (rates may vary)
  • Rollaway bed fee: CNY 280.49 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bund Hyatt
  • Hyatt Bund
  • Hyatt Hotel Bund
  • Hyatt Hotel Shanghai
  • Hyatt On The Bund Hotel Shanghai
  • Hyatt Shanghai
  • Shanghai Hyatt
  • Hyatt Bund Hotel Shanghai
  • Hyatt Bund Hotel
  • Hyatt Bund Shanghai
  • Shanghai Hyatt
  • Hyatt Shanghai
  • Hyatt Hotel Shanghai
  • Hyatt Bund
  • Hyatt On The Bund Hotel
  • Hyatt On The Bund Shanghai
  • Hyatt On The Bund Hotel Shanghai

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

url importing http://www.travelocity.com/Shanghai-Hotels-Hyatt-On-The-Bund.h1668487-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Shanghai-Hotels-Hyatt-On-The-Bund.h1668487-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Shanghai-Hotels-Hyatt-On-The-Bund.h1668487-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.