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91.0% Based on 2800 reviews TripAdvisor Traveler Rating 4.5 out of 5

Hotel Description

5-star luxury hotel near Jin Mao Tower, connected to a shopping center

City center retreat

A stay at this Downtown Shanghai hotel places you steps from Shanghai World Financial Center and within a 10-minute walk of Jin Mao Tower. Shanghai Tower and Oriental Pearl Tower are also within half a mile (1 km).

Luxury amenities

A full-service spa, 7 restaurants, and an indoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Relax with a drink at one of the 2 bars/lounges and enjoy perks like free self parking.

Free Internet, soaking tubs

Boasting deep soaking bathtubs, the 548 guestrooms also offer free WiFi and 24-hour room service. TVs come with cable channels, and other amenities include free wired Internet and minibars.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$144 per night

Room, 1 Queen Bed, View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed (Club Access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

91.0% of guests recommend out of 2800 reviews

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Property Features

Grand Hyatt Shanghai offers its guests a full-service spa, an indoor pool, and a spa tub. There are 7 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet. A business center and limo/town car service are available. Event space at this hotel measures 30139 square feet (2800 square meters) and includes conference space. A fitness center, a sauna, and spa services are also featured at the luxury Grand Hyatt Shanghai. A roundtrip airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 5-star Shanghai hotel is smoke free.

  • 548 guestrooms or units
  • 88 levels
  • 7 dining venues
  • 2 bars or lounges
  • 30139 sq ft of conference space
  • 2800 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Shanghai (SHA-Hongqiao Intl.) (17 km / 10.6 mi)
  • Train station: Shanghai Railway Station (9.4 km / 5.8 mi)
  • Metro station: Lujiazui Station (0.7 km / 0.4 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Grand Hyatt Shanghai offers 548 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Premium cable television is provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Separate shower and tub
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Yue Zhen Xue - This restaurant serves lunch and dinner.

Italian Restaurant - This fine-dining restaurant serves lunch and dinner.

Japanese Restaurant - This restaurant serves lunch and dinner.

BBQ - This restaurant serves lunch and dinner.

Nine Cloud - This tapas bar serves lunch and dinner.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Spa Services

Oasis Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

  • Hot stone massage
  • Deep tissue massage
  • Reflexology
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 230 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 262.2 per person (approximately)
  • Airport shuttle fee: CNY 650 per vehicle (roundtrip)
  • Rollaway bed fee: CNY 230 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Hyatt Shanghai
  • Grand Hyatt Shanghai Hotel
  • Hyatt Shanghai Grand
  • Shanghai Grand Hyatt
  • Grand Hyatt Shanghai Hotel Shanghai
  • Hyatt Shanghai
  • Shanghai Hyatt

Promotions

Club Room Benefits


Book a stay in a qualifying Club Room and receive complimentary evening cocktails from 5 PM to 8 PM and complimentary regular pressing service for 1 suit or 1 garment per stay with an additional 50% discount on all pressing services.


Must book one of the following room types to receive benefits: Club Room, 1 Queen Bed; Club Room, 1 Queen Bed, River View; Deluxe Room, View (Deluxe); Grand, Deluxe Room, 1 King Bed; Grand, Suite, 1 King Bed; Grand, Suite, 1 King Bed, View; or Suite (Diplomat). Full details at check-in. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Other restrictions and blackout dates may apply.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.