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Hotel Description

Family-friendly 4-star aparthotel near Nanjing Road Shopping District

Heart of Shanghai

Your stay at this Xuhui aparthotel places you within 2 miles (3 km) of Jing'an Temple and Former French Concession. People's Square and Xintiandi Style Shoppping Centre are also within 3 miles (5 km).

Family-friendly fun

This aparthotel features a restaurant, an indoor pool, and a bar/lounge. There's fun for all ages with a free kid's club and a playground, and families will appreciate the onsite laundry facilities. Enjoy the fitness center and perks like free WiFi.

Soaking tubs, kitchens

The 10 individually decorated apartments offer WiFi and DVD players. LCD TVs come with cable channels, and other amenities include kitchens and washers/dryers.

Executive Apartment, 1 Bedroom, City View, Executive Level

Bed Count 1 Twin Bed Maximum Occupancy 3 Max
$337* Per night/room Sep 4 - Sep 5

Deluxe Apartment, 1 Bedroom

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Premier Apartment, 2 Bedrooms, City View (Premier Level)

Bed Count 2 King Beds Maximum Occupancy 5 Max

Executive Apartment, 3 Bedrooms, City View, Executive Level

Bed Count 3 Twin Beds Maximum Occupancy 7 Max

Deluxe Apartment, 3 Bedrooms, City View, Executive Level

Bed Count 3 Twin Beds Maximum Occupancy 7 Max

Executive Apartment, 2 Bedrooms, City View, Executive Level

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Renovations + Closures

The following facilities will be closed during March:

  • Swimming pool

Property Features

As a guest of Ascott Heng Shan Shanghai, you'll find an indoor pool, a spa tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business center and a meeting room are available. The family-friendly Ascott Heng Shan Shanghai also features a complimentary children's club, a garden, and concierge services. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 4-star Shanghai aparthotel is smoke free.

  • 1 building
  • 10 guestrooms or units
  • 6 levels
  • Built in 2014
  • Dining venue
  • Bar or lounge
  • Kid's club (free)
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Number of living rooms1
  • Free WiFi
  • Children's club (free)
  • Kitchen
  • Laundry facilities
  • Playground on site
  • Separate dining area
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Airport: Hongqiao Intl. Airport (SHA) (12.3 km / 7.7 mi)
  • Train station: Shanghai South Railway Station (8 km / 5 mi)
  • Metro station: Hengshan Road Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Ascott Heng Shan Shanghai offers 10 air-conditioned accommodations with washers/dryers and DVD players. These individually decorated and furnished accommodations have separate living rooms. Beds feature premium bedding. LCD televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchens with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and hair dryers. This Shanghai aparthotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Living room
  • Deep soaking tub
  • LCD television
  • Cable channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Separate shower and tub
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy continental breakfast daily.

Ascott Heng Shan Shanghai has a restaurant on site.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to get details.

This property does not provide disposable personal items, such as toothbrush, comb, loofah, shaver, nail file, and shoe mitt.

Guests may be subject to health screenings for COVID-19 at the property. Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Airport transportation is offered on request 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for CNY 300.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property advises that enhanced cleaning and guest safety measures are currently in place

The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Personal protective equipment, including masks and gloves, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer

Contactless check-out is available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-out is available.

  • One child stays free 1
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 500 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: CNY 88 per person (approximately)
  • Fee for in-room wireless Internet: CNY 0 (rates may vary)
  • Airport shuttle fee: CNY 650 per vehicle (roundtrip)
  • Self parking fee: CNY 120 per night
  • Rollaway bed fee: CNY 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ascott Heng Shan Shanghai Aparthotel
  • Ascott Heng Shan Aparthotel
  • Ascott Heng Shan Shanghai
  • Ascott Heng Shan
  • Ascott Heng Shan Shanghai Shanghai
  • Ascott Heng Shan Shanghai Aparthotel
  • Ascott Heng Shan Shanghai Aparthotel Shanghai

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • To get to the property, guests need to transfer by airport shuttle. Transfers need to be confirmed by contacting the property at least 72 hours before travel at the number on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.