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The Westin Grand Cayman Seven Mile Beach Resort & Spa

4.5-star property
Seven Mile Beach, Seven Mile Beach, Grand Cayman 1-855-201-7819
3.7 out of 5
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See all 26 travelocity Reviews

"This property is really nice Enjoyed my stay. " More

By a verified traveler on Mon 10 Oct 2022

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Hotel Description

4.5-star beachfront resort near Port of Georgetown

On the beach

You'll be within half a mile (1 km) of The Strand Shopping Center and 2 miles (3 km) of Galleria Plaza with a stay here. North Sound Golf Course and Camana Bay are also within 2 miles (3 km).

Poolside dining

This smoke-free resort features a private beach, a full-service spa, and 4 restaurants. Enjoy beachfront dining and relax with beach cabanas and sun loungers. Relax with a drink at one of the 4 bars/lounges and enjoy free perks like free self parking and WiFi in public areas.

Island, Room, 2 Double Beds, Non Smoking, View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$529* Per night/room Dec 4 - Dec 5

Room, 2 Double Beds, Non Smoking, Pool View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Non Smoking, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Island, Room, 1 King Bed with Sofa bed, Non Smoking, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Non Smoking, Partial Ocean View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed, Non Smoking, Partial Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Westin Grand Cayman Seven Mile Beach Resort & Spa ratings based on 26 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Westin Grand Cayman Seven Mile Beach Resort & Spa

Everyone (16) Couples (2) Family (4)
4 out of 5
This property is really nice Enjoyed my stay.

Posted by , from Lompoc on Oct 10, 2022

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Comment from Hotel Management

Oct 12, 2022 by General Manager

Dear Melvina, Thank you for taking the time to share your experience at The Westin Grand Cayman Seven Mile Beach Resort & Spa! It was a pleasure to welcome you as our guest, and we are happy to know we were able to provide you with an enjoyable experience. We look forward to welcoming you back soon!Travel Well,Jim MauerGeneral Manager

5 out of 5
This property was very well maintained and very clean

Posted by on Feb 3, 2020

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Comment from Hotel Management

Feb 4, 2020 by Hotelmgmt

Thank you for taking a moment to share your five-star praise for The Westin Grand Cayman Seven Mile Beach Resort & Spa. We’re thrilled that you found our soothing beachfront accommodations were a perfect place to call your home for a relaxing island getaway. Travel Well, and we hope to have the pleasure of welcoming you back soon!

2 out of 5
The room we booked was supposed to have a balcony island view. It had a 5 inch fake balcony and view of the front parking lot. The room had no water, no tea, no coffee, no cups. We got no turn down service or complimentary tortuga cakes. Wanted to upgrade, but hotel sold out. Also, people were saving at least 2 extra chairs on beach. You could not even find a seat. Beautiful beach and all the food was great. Geared toward families a lot of kids running around.there really wasn’t a good ocean view from rooms. The back of the hotel view is all pools and bars then beach. Hotel only has 5 floors. After we told front desk of our disappointments they corrected the next day. For the price of hotel it was disappointing. The Ritz is two hotels down on beach also, if you can afford it it was absolutely gorgeous. We always book through travelocity or Expedia this time we were disappointed. Hotel nice, but probably stay elsewhere next time. There are shops and restaurants across the street. Even a store like our Cosco in USA. Mini mart and liquour store across street too. Very noisy place to us. Be prepared there are chickens walking around all of Grand Cayman. The roosters start crowing at 330am. Beach had white sand clear water with no shells and a lot of coral pieces. All water sports were ready available. Take note taxi from airport to hotel has increased to 31 dollars one way. You are about 7 miles away. Enjoy!!

Posted by on Jan 28, 2020

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Comment from Hotel Management

Jan 29, 2020 by HotelMgmt

Thank you for sharing this review of your recent stay with us. We were so sorry to learn that even though our beautiful location along Seven Mile Beach and the delicious cuisine at our restaurants impressed, we missed several opportunities to provide you with an authentic Westin experience. We believe that all of our guests should leave feeling better than when they arrived and it is disheartening to hear that some aspects of your stay did not entirely meet our high expectations. We value your openness as it is through our guest feedback that we can maintain and improve our service and accommodations for the future. Travel Well and we certainly hope that you will give us the opportunity to share a much more relaxing and rejuvenating experience with you on your next visit to Grand Cayman.

5 out of 5
Right on the beach !! You can’t beat the amazing view !! It is is breathtaking!!

Posted by on Jan 19, 2020

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Comment from Hotel Management

Jan 21, 2020 by Hotelmgmt

We're thrilled to know that our peerless location made your getaway to Grand Cayman a five- star experience! Travel well and we look forward to welcoming you back to The Westin Grand Cayman Seven Mile Beach Resort & Spa in the near future.

5 out of 5
Courteous and friendly staff. They were very helpful.

Posted by on Aug 5, 2019

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Comment from Hotel Management

Aug 6, 2019 by HotelMgmt

Our staff is passionate about caring for our guests and they will be thrilled by your praise. Thank you for the five-star rating and we hope you return soon to the Westin Grand Cayman Seven Mile Beach Resort & Spa!

3 out of 5
About 1 of 3 staff members were grumpy. Only one coffee shop to accommodate a large hotel.

Posted by on Jul 26, 2019

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Comment from Hotel Management

Jul 26, 2019 by Guest

Dear Guest, we do apologize. We hope to be given the opportunity to serve you better in the near future! Thank you

3 out of 5
The front desk staff and most of the service staff could have cared less that we were there. Staff was rude as a whole. Will not recommend this hotel to our friends or family. Cleaning staff were fabulous!!! Those ladies were friendly & helpful every time we interacted.

Posted by on Jun 22, 2019

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Comment from Hotel Management

Jun 24, 2019 by HotelMgmt

Although we're delighted that our housekeeping team impressed you, it's disappointing to hear that other staff interactions failed to reflect our usual high standards. I will share your feedback with the team to see where we can improve the guest experience, and we hope you'll consider allowing us another chance to improve your impression of us!

5 out of 5

Posted by on Jun 21, 2019

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Comment from Hotel Management

Jun 24, 2019 by HotelMgmt

There is nothing better than earning five-stars from a valued guest! Thank you and we hope to see you again soon.

3 out of 5
Rooms were great size and bathrooms are updated nicely. The pool is a good size but has a swim up bar on one side that sometimes made the pool smell like a dirty bar. Staff is not as friendly as other vacation destinations we’ve been to. The beach area is really nice with plenty of chairs and space to play. The main problem with the hotel is that they don’t cool the building well. The lobby and halls are often warm and the room thermostat will not allow you to go cooler than 68 degrees F. This made sleeping at night uncomfortable with how warm and humid Cayman is.

Posted by on Jun 14, 2019

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Comment from Hotel Management

Jun 17, 2019 by HotelMgmt

While it's terrific to hear that our spacious accommodations and modern amenities pleased you, it's disappointing to hear that other aspects of your stay fell short of our usual high standards. We appreciate the feedback about the climate control, staff, and pool, and our team will be discussing your comments internally to see where improvements can be made to improve the guest experience. We hope to have another chance to improve your impression of us!

2 out of 5
Conventions being held daily busing people in. Like a club med! Very disappointing. Resort fee covered nothing of use. Food blah

Posted by on Jun 10, 2019

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Comment from Hotel Management

Jun 11, 2019 by HotelMgmt

It's disappointing and a surprise to hear that your stay failed to meet your expectations. While groups do sometimes visit, our staff works very hard to ensure each guest enjoys a relaxing experience, and I regret that we were unable to offer you this. I also apologize if the benefits of our resort fee, like Stand-Up Paddleboard, Beach Yoga, use of the sauna, hot tub, and steam room, many activities for kids, Beach Ambassadors and so much more was not effectively communicated to you and I will pass your comments along to the supervisors who can ensure improvements are made. We hope you'll give us another chance to improve your initial impression of us.

About the The Westin Grand Cayman Seven Mile Beach Resort & Spa

Location Seven Mile Beach, Seven Mile Beach, Grand Cayman

Property Features

Step outside to unwind on the white sand beach. Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Westin Grand Cayman Seven Mile Beach Resort & Spa like an outdoor pool and a 24-hour fitness center. A free manager's reception is offered on select days. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a spa tub, a steam room, and a garden. Free self parking is available. A complete renovation of The Westin Grand Cayman Seven Mile Beach Resort & Spa was completed in August 2017. This 4.5-star Seven Mile Beach resort is smoke free.

  • 343 guestrooms or units
  • 5 levels
  • 4 dining venues
  • 4 bars or lounges
  • 11427 sq ft of conference space
  • 1062 sq m of conference space
  • Manager's reception (free)
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar

Family Friendly Amenities

  • Family property
  • On private beach
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

The Westin Grand Cayman Seven Mile Beach Resort & Spa offers 343 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The resort hosts a free manager's reception on select days.

Beach House - This beachfront fine-dining restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar.

Ferdinands - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.

Toes in the Sand by Beach - This restaurant specializes in seafood and serves dinner only. Happy hour is offered. Open daily.

Cayman Coffee Exchange - Overlooking the ocean and pool, this coffee shop serves breakfast and lunch. Open daily.

The Pool Bar - This bar is located by the pool. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a private beach, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Water skiing nearby
  • Golfing nearby
  • Surfing/bodyboarding on site
  • Cave exploring/spelunking nearby
  • Kayaking on site
  • Windsurfing on site
  • Parasailing on site
  • Horse riding nearby
  • Beach yoga on site
  • Bicycle rentals nearby
  • Sailing on site
  • Segway rental/tour nearby
  • Boat tours on site
  • Scuba diving on site
  • Hiking/biking trails nearby
  • Water sports equipment

Spa Services

The onsite spa has 13 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 13
  • Couples treatment rooms
  • Massages on beach
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.00.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Weight limit: 40 lbs

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 65 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa access
  • Spa tub access
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Business center/computer access
  • Phone calls
  • In-room safe
  • In-room bottled water
  • In-room coffee
  • Concierge service
  • Parking
  • Lending library access
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 34 for adults and USD 18 for children (approximately)
  • Fee for in-room wireless Internet: USD 0.00 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Westin Grand Cayman Seven Mile Beach
  • Westin Grand Cayman Seven Mile Beach Resort
  • Westin Seven Mile Beach Grand Cayman
  • Westin Casuarina Resort Grand Cayman
  • The Westin Casuarina Resort And Spa, Grand Cayman
  • Westin Seven Mile Beach
  • Seven Mile Beach Westin
  • Westin Grand Cayman
  • Westin Grand Cayman Resort
  • The Westin Grand Cayman Seven Mile Beach Resort Spa
  • The Westin Cayman Seven Mile &
  • The Westin Grand Cayman Seven Mile Beach Resort & Spa Resort

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.