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4.0 out of 5

"I come from an area in the USA where there are different ethnic and racial divisions and I tire of it. In the Cayman Islands, we ran into at least 15 ... " More

By a verified traveler on Thu 14 Jan 2016

Hotel Description

4.5-star beachfront resort near Port of Georgetown

Beachside getaway

You'll be within half a mile (1 km) of The Strand Shopping Center and 2 miles (3 km) of Galleria Plaza with a stay here. North Sound Golf Course and Camana Bay are also within 2 miles (3 km).

Poolside dining

A full-service spa, 4 restaurants, and a spa tub are all featured at this luxury resort. Enjoy beachfront dining and relax with beach cabanas and sun loungers. Families will appreciate the children's club, kid-friendly dining, and supervised childcare.

Free WiFi, comfy beds

The 343 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. LCD TVs come with satellite channels, and other amenities include free WiFi and iPod docks.

Island, 2 Double Beds, View

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$389* Per night/room Dec 12 - Dec 13

Room, 2 Double Beds, Pool View (2 Double Beds)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Island, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Partial Ocean View (2 Double Beds)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Westin Grand Cayman Seven Mile Beach Resort & Spa ratings based on 78 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Westin Grand Cayman Seven Mile Beach Resort & Spa

Everyone (15) Family (3)
5 out of 5
Courteous and friendly staff. They were very helpful.

Posted by on Aug 5, 2019

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Comment from Hotel Management

Aug 6, 2019 by HotelMgmt

Our staff is passionate about caring for our guests and they will be thrilled by your praise. Thank you for the five-star rating and we hope you return soon to the Westin Grand Cayman Seven Mile Beach Resort & Spa!

3 out of 5
About 1 of 3 staff members were grumpy. Only one coffee shop to accommodate a large hotel.

Posted by on Jul 26, 2019

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Comment from Hotel Management

Jul 26, 2019 by Guest

Dear Guest, we do apologize. We hope to be given the opportunity to serve you better in the near future! Thank you

3 out of 5
The front desk staff and most of the service staff could have cared less that we were there. Staff was rude as a whole. Will not recommend this hotel to our friends or family. Cleaning staff were fabulous!!! Those ladies were friendly & helpful every time we interacted.

Posted by on Jun 22, 2019

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Comment from Hotel Management

Jun 24, 2019 by HotelMgmt

Although we're delighted that our housekeeping team impressed you, it's disappointing to hear that other staff interactions failed to reflect our usual high standards. I will share your feedback with the team to see where we can improve the guest experience, and we hope you'll consider allowing us another chance to improve your impression of us!

5 out of 5

Posted by on Jun 21, 2019

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Comment from Hotel Management

Jun 24, 2019 by HotelMgmt

There is nothing better than earning five-stars from a valued guest! Thank you and we hope to see you again soon.

3 out of 5
Rooms were great size and bathrooms are updated nicely. The pool is a good size but has a swim up bar on one side that sometimes made the pool smell like a dirty bar. Staff is not as friendly as other vacation destinations we’ve been to. The beach area is really nice with plenty of chairs and space to play. The main problem with the hotel is that they don’t cool the building well. The lobby and halls are often warm and the room thermostat will not allow you to go cooler than 68 degrees F. This made sleeping at night uncomfortable with how warm and humid Cayman is.

Posted by on Jun 14, 2019

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Comment from Hotel Management

Jun 17, 2019 by HotelMgmt

While it's terrific to hear that our spacious accommodations and modern amenities pleased you, it's disappointing to hear that other aspects of your stay fell short of our usual high standards. We appreciate the feedback about the climate control, staff, and pool, and our team will be discussing your comments internally to see where improvements can be made to improve the guest experience. We hope to have another chance to improve your impression of us!

2 out of 5
Conventions being held daily busing people in. Like a club med! Very disappointing. Resort fee covered nothing of use. Food blah

Posted by on Jun 10, 2019

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Comment from Hotel Management

Jun 11, 2019 by HotelMgmt

It's disappointing and a surprise to hear that your stay failed to meet your expectations. While groups do sometimes visit, our staff works very hard to ensure each guest enjoys a relaxing experience, and I regret that we were unable to offer you this. I also apologize if the benefits of our resort fee, like Stand-Up Paddleboard, Beach Yoga, use of the sauna, hot tub, and steam room, many activities for kids, Beach Ambassadors and so much more was not effectively communicated to you and I will pass your comments along to the supervisors who can ensure improvements are made. We hope you'll give us another chance to improve your initial impression of us.

5 out of 5
Lovely resort on the water with beautiful atmosphere. People very nice and helpful. Many guests with very small children. Chairs and towels are part of resort fee. All other beach activities are extra. Hotel is expensive but worth it.

Posted by on Dec 15, 2018

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Comment from Hotel Management

Jul 29, 2019 by Reservations Team

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

5 out of 5
Great beach, great pools, great staff!...………………………………………………………………………………………….

Posted by on Dec 12, 2018

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Comment from Hotel Management

Jul 29, 2019 by Team

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

5 out of 5
Amazing staff. Appreciated the live music in the evenings.The beach -breathtaking!

Posted by on Sep 15, 2018

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Comment from Hotel Management

Sep 17, 2018 by Chalsie Chollette

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

3 out of 5
Very nice and professional staff. The hotel is clean however the beds are extremely uncomfortable (very small and hard). This hotel/resort is not child friendly (virtually nothing for children to do) the “kids club” is for babies and it’s expensive- especially if you’re traveling with multiple children.

Posted by , from new york on Aug 27, 2018

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Comment from Hotel Management

Aug 31, 2018 by The Westin Grand Cayman Team

Dear Lorna, thank you for your feedback! We are very surprised you found our beds uncomfortable as they are part of our Heavenly Bed experience and brand new! Our bed sizes are either King or double. Further to your comments on children activities there are numerous activities for all children age groups but of course they are not in full operation at this time of the year due to limited amount of children. However, we wish you could have consulted our concierge that would be more than happy to advise you on all possible children activities. We hope we shall have the opportunity to welcoming you again in the near future!

About the The Westin Grand Cayman Seven Mile Beach Resort & Spa

Location Seven Mile Beach, Seven Mile Beach, Grand Cayman

Property Features

Enjoy the cabanas (surcharge) and sun loungers for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Westin Grand Cayman Seven Mile Beach Resort & Spa like a spa tub and a steam room. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 4 bars/lounges, a beach bar, and a swim-up bar. A computer station is on site and WiFi is free in public spaces. Free self parking is available. A complete renovation of The Westin Grand Cayman Seven Mile Beach Resort & Spa was completed in August 2017. This 4.5-star Seven Mile Beach resort is smoke free.

  • 343 guestrooms or units
  • 5 levels
  • 4 dining venues
  • 4 bars or lounges
  • 9000 sq ft of conference space
  • 836 sq m of conference space
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site

Family Friendly Amenities

  • Family property
  • On private beach
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: George Town (GCM-Owen Roberts Intl.) (7.7 km / 4.8 mi)
  • Parking: Free self parking

Room Amenities

The Westin Grand Cayman Seven Mile Beach Resort & Spa offers 343 accommodations with iPod docking stations and safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • IPod dock
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.

Beach House - This beachfront fine-dining restaurant serves dinner only. Guests can enjoy drinks at the bar.

Ferdinands - Overlooking the ocean and pool, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Tortuga Beach Grill Bar - This beach family restaurant serves breakfast, lunch, and dinner. Happy hour is offered.

Cayman Coffee Exchange - Overlooking the ocean and pool, this coffee shop serves breakfast and lunch.

The Pool Bar - This bar is located by the pool.

24-hour room service is available.

Nearby Activities

Recreational amenities at the resort include a spa tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Water skiing nearby
  • Surfing/boogie boarding on site
  • Golfing nearby
  • Cave exploring/spelunking nearby
  • Kayaking on site
  • Windsurfing on site
  • Parasailing on site
  • Horse riding nearby
  • Beach yoga on site
  • Bicycle rentals nearby
  • Sailing on site
  • Segway rental/tour nearby
  • Boat tours on site
  • Scuba diving on site
  • Hiking/biking trails nearby
  • Water sports equipment

Spa Services

Hibiscus Spa has 13 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 13
  • Couples treatment rooms
  • Massages on beach
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • Debit cards not accepted

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 65.00 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa access
  • Spa tub access
  • Beach access
  • Beach loungers
  • Beach towels
  • Fitness center access
  • Fitness/yoga classes
  • Sporting facilities or equipment
  • Children's club/arcade access
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • In-room coffee
  • Concierge/valet service
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 29 for adults and USD 14.50 for children (approximately)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Westin Grand Cayman Seven Mile Beach
  • Westin Grand Cayman Seven Mile Beach Resort
  • Westin Seven Mile Beach Grand Cayman
  • Westin Casuarina Resort Grand Cayman
  • The Westin Casuarina Resort And Spa, Grand Cayman
  • Westin Seven Mile Beach
  • Seven Mile Beach Westin
  • Westin Grand Cayman
  • Westin Grand Cayman Resort
  • The Westin Grand Cayman Seven Mile Beach Resort Spa
  • The Westin Cayman Seven Mile &
  • The Westin Grand Cayman Seven Mile Beach Resort & Spa Resort

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.