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The Ritz-Carlton, Grand Cayman

5-star property
West Bay Road, Seven Mile Beach, Grand Cayman 1-855-201-7819
4.8 out of 5
Exceptional!
See all 36 travelocity Reviews

"Everything was phenomenal. From the gym, to the pools, to the beach, to the dining everything was top-notch. " More

By a verified traveler on Sat 13 Jul 2019

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Hotel Description

5-star beachfront resort near Camana Bay

On the beach

Your stay at this Seven Mile Beach resort places you within a 10-minute walk of Seven Mile Beach and The Strand Shopping Center. Also, Governors Square is within half a mile (1 km) and Camana Bay is within 2 miles (3 km).

9-hole golf course

This luxury resort features a golf course, a full-service spa, and 5 restaurants. Enjoy beachfront dining and relax with beach cabanas and sun loungers. There's fun for all ages with a children's club and a children's pool, and families will appreciate the onsite laundry facilities.

Free Internet, balconies

The 375 guestrooms offer free WiFi and free wired Internet, Smart TVs with Netflix, and thoughtful touches like bathrobes and slippers. Balconies, 24-hour room service, and DVD players are also available.

Room, 1 King Bed, Garden View, Tower

Bed Count 1 King Bed Maximum Occupancy 3 Max
$819* Per night/room May 21 - May 22

Club Room, 1 King Bed, Non Smoking, Resort View (Club Lounge Access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Balcony, Oceanfront

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking, Harbor View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Balcony, Resort View (Resort Tower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking, Resort View

Bed Count 1 King Bed Maximum Occupancy 3 Max

The Ritz-Carlton, Grand Cayman ratings based on 36 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for The Ritz-Carlton, Grand Cayman

Everyone (7) Couples (1) Family (1)
5 out of 5

Posted by on Nov 17, 2019

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Comment from Hotel Management

Nov 21, 2019 by Victoria

Dear Valued Guest, Thank you for sharing your feedback with us. We are delighted to learn that your experience at our resort was a memorable one. Sincerely, Victoria B. Marketing Coordinator

5 out of 5

Posted by on Sep 2, 2019

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Comment from Hotel Management

Sep 9, 2019 by Victoria

Dear Valued Guest, We are delighted to learn that your stay in paradise was a memorable one. We look forward to your return! Sincerely, Victoria B. Marketing Coordinator

5 out of 5
Everything was phenomenal. From the gym, to the pools, to the beach, to the dining everything was top-notch.

Posted by on Jul 13, 2019

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Comment from Hotel Management

Jul 15, 2019 by Victoria

Dear Valued Guest, Thank you for sharing your feedback. We are delighted to learn that you enjoyed your stay with us. Sincerely, Victoria Bise Marketing Coordinator

5 out of 5
Gorgeous resort, the hospitality and professionalism are not to be beat! Highly recommend! Can’t wait to go back!

Posted by on Oct 30, 2018

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Comment from Hotel Management

Dec 3, 2018 by Maria Pineda at The Ritz-Carlton, Grand Cayman

Dear Keri, Thank you for sharing your feedback and the wonderful photos about your recent stay at our resort. We hope to welcome you back soon in your future travels to Grand Cayman.

5 out of 5

Great location great water sports

Right on 7 mile beach. Resort fee a little steep but includes snorkeling gear, kayaks, sail boat lessons and use, rafts, etc. Unlimited views of sunrises and sunsets made this vacation one of the best yet.

Posted by , from Raleigh NC on Jul 9, 2017

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5 out of 5
The best vacation I Have ever been on. The food, the people, the accommodations, the beach , is unlike any other previous experiences elsewhere . Highly recommended!!!!!!

Posted by , from Alpharetta, GA on Oct 21, 2015

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2 out of 5

The Ritz

Pros: 1) Fantastic, helpful, hardworking staff 2) Cleanliness of facility
Cons: If you have to charge "over the top" drink prices, make them a real drink.
Location: Brief cab or van ride gets you anywhere on the island. Better idea to dine at outside restaurants.
First Class staff and facility, and well located on GCI. With the exception of breakfast, however, we thought the food was pretty average. Sushi was below average, instead try either of the outside Thai restaurants. The drinks are a mystery. A watered-down, icy JW & coke is $22 US in the club and a mini-mimosa at the pool around $25 US. Smuggle in your own bottle(s)!

Posted by , from Dallas on Aug 5, 2015

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5 out of 5

Welcoming staff, gorgeous resport

Location: Can go horseback riding, scuba diving, hiking or virtually anything you want on an island that's safe, relatively wealthy and fun.
From a room upgrade upon arrival to the helpful beach attendants, everyone bent over backwards to make our visit exceptional. Perfectly located for access to beautiful beaches or the myriad island activities, if you can afford it, you can't do better. Boats pull up to the resort for snorkeling or stingray trips, children will enjoy the water park and movie nights, and adults will love the restaurants and clubby bars.

Posted by , from chicago on Mar 24, 2015

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2 out of 5
FIRST AND LAST TIME TO CAYMAN AND THIS RITZ CARLTON. TOO MANY HIDDEN COSTS AND LIMITED MENU'S. MUCH BETTER FOOD CHOICES AROUND THE TOWN. PUNTA CANA MUCH SUPERIOR HOSPITALITY, FOOD, AND HOTE SERVICES.

Posted by on Mar 23, 2015

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5 out of 5

Excellent!

This hotel was excellent!  The room was great, service was great, and the best thing was getting the "club" access.  This saved a ton of money on food!  Plus, it was not crowded and was a nice break from having to sit at a restaurant.  Our kids loved it as well.  One of the great things about the Ritz was all of the amenities, like the snorkel gear, the sailing, the paddle boards and kayaks.  It was nice to not have to rent this once we got there.  This is a great place if you want to be busy or you just want to sit and relax.  We loved the service and the staff was extremely helpful and knowledgeable.  We would definitely come here again!  It's worth the money if you can make it work! Our only downside to the trip was having jewelry stolen out of one of our bags (happened at one of the airports, not the hotel), and having our camera bag stolen on our first day at the hotel before we checked in.  The customs person at the airport said locking your bag does no good.  They have a master key to every lock and can open any bag they want. Not exactly sure how it all happened, but lots of lessons learned.  

Posted by , from Dallas, TX on Jul 31, 2013

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About the The Ritz-Carlton, Grand Cayman

Location West Bay Road, Seven Mile Beach, Grand Cayman 00000

Property Features

Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. Summer fun is a breeze at The Ritz-Carlton, Grand Cayman, where you can play a round of golf at the golf course, cool off in one of the 2 outdoor swimming pools, and enjoy a treatment at the full-service spa. There are 5 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. This luxury resort also offers a children's pool, outdoor tennis courts, and a spa tub. Smoking is allowed in designated areas at this 5-star Seven Mile Beach resort.

  • 375 guestrooms or units
  • 7 levels
  • 5 dining venues
  • 2 bars or lounges
  • 13000 sq ft of conference space
  • 1208 sq m of conference space
  • Built in 2007
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Outdoor tennis courts - 6
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Room Amenities

The Ritz-Carlton, Grand Cayman offers 375 accommodations with DVD players and minibars. Rooms open to balconies. Beds feature premium bedding. Smart televisions come with pay movies and Netflix. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • Smart television
  • Premium channels
  • Netflix
  • Movies for purchase
  • DVD player
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests can enjoy full breakfast for a fee.

Andiamo - This restaurant specializes in Italian cuisine. Guests can enjoy alfresco dining (weather permitting).

Seven - This steakhouse serves dinner only.

Taikun - This sushi bar specializes in Japanese cuisine and serves dinner only.

Bar Jack - This beachfront restaurant serves light fare only.

Blue - This seafood restaurant serves dinner only.

24-hour room service is available.

Nearby Activities

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 6 outdoor tennis courts. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Golf driving range on site
  • Water skiing nearby
  • Golfing on site
  • Surfing/bodyboarding on site
  • Windsurfing nearby
  • Yoga classes/instruction on site
  • Playground on site
  • Fitness classes on site
  • Scuba diving on site
  • Hiking/biking trails nearby
  • Sailing nearby

Spa Services

La prairie spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.

The spa is open daily.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sports massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at The Ritz-Carlton, Grand Cayman

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property
  • Service animals not allowed
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 85 per accommodation, per night

The resort fee includes:

  • Pool access
  • Beach access
  • Beach loungers
  • Beach towels
  • Health club access
  • Fitness center access
  • Business center/computer access
  • Internet access
  • In-room safe
  • In-room coffee
  • Self parking
  • Valet parking
  • Parking
  • Housekeeping
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 50 and USD 100 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Cayman Ritz-Carlton
  • Ritz-Carlton Grand Cayman
  • Ritz-Carlton Hotel Grand Cayman
  • Ritz-Carlton Grand Cayman Hotel
  • Ritz-Carlton Grand Cayman Resort Seven Mile Beach
  • Ritz-Carlton Grand Cayman Resort
  • Ritz-Carlton Grand Cayman Seven Mile Beach
  • The Ritz Carlton Grand Cayman
  • The Ritz Carlton, Grand Cayman
  • The Ritz-Carlton, Grand Cayman Resort
  • The Ritz-Carlton, Grand Cayman Seven Mile Beach
  • The Ritz-Carlton, Grand Cayman Resort Seven Mile Beach

You should know

  • Pets and service animals are not allowed on site.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.