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4.2 out of 5

"The hotel is wonderful. I would rate it one of the top three hotels that I have stayed in over my decades of travel. I stayed one night in the hotel ... " More

By a verified traveler on Mon 27 Feb 2017

Hotel Description

5-star luxury hotel near Seoul City Hall, connected to a shopping center

Heart of Seoul

A stay at this Myeongdong hotel places you steps from Seoul City Hall and a 5-minute walk from Lotte Department Store. Namdaemun Market and Cheonggyecheon are also within half a mile (1 km).

Luxury amenities

A full-service spa, 5 restaurants, and an indoor pool are all featured at this luxury hotel. Families will appreciate the onsite laundry facilities and supervised childcare. Enjoy the health club and perks like free self parking and free WiFi.

Free Internet, comfy beds

The 1015 guestrooms offer free WiFi and free wired Internet, flat-screen TVs with satellite channels, and thoughtful touches like pillow menus and bathrobes. Pillowtop beds, 24-hour room service, and refrigerators are also available.

Superior Double Room (Main Tower)

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$162* Per night/room Jan 28 - Jan 29

Grand Deluxe Family Twin Room (Executive Tower)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Premier Twin Room (Executive Tower)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Twin Room (Main Tower)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Twin Room (Main Tower)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Twin with 1 trundle bed (2 Single Beds and 1 Single Sofa Bed)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Lotte Hotel Seoul ratings based on 5 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Lotte Hotel Seoul

Everyone (4) Couples (1)
4 out of 5
Every thing good need more kindly service from start to finish specialty after checkout when I ask my bag from storage no more service they said do yourself it not good.

Posted by on Sep 2, 2019

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Comment from Hotel Management

Sep 3, 2019 by Jason S. CHO

Dear Guest, Warm hearted greetings from Lotte Hotel Seoul. First of all, I am grateful for your stay at our Lotte Hotel Seoul and would like to thank you for spending your time to share your review. I would also like to deeply apologize for the inconveniences caused to you regarding the services provided by our staff. We will reinforce staff training and do our best to not repeat the such service from happening again. Also, we will strive to make your next stay much more satisfactory by providing the most comfortable and exceptional services. Lastly, once again thank you very much for staying at our Lotte Hotel Seoul and I will be more than happy to see you again soon in the near future. Sincerely yours, Jason S. CHO General Manager Lotte Hotel Seoul

3 out of 5

Posted by on May 6, 2019

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5 out of 5

Beautiful hotel! Clean, bright, relaxing.

The hotel is wonderful. I would rate it one of the top three hotels that I have stayed in over my decades of travel. I stayed one night in the hotel and came back later in the week for another night.

Posted by , from Washington, DC on Feb 27, 2017

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4 out of 5

Great location, very friendly staff. Nice!

Pros: Friendly, clean.
Located close to shopping, transportation, etc. Clean, cozy and friendly.

Posted by on Oct 18, 2016

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5 out of 5

excellent

Good location comfortable and clean room Enjoyed fitness and spa

Posted by , from la on Apr 22, 2015

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Comment from Hotel Management

Apr 28, 2015 by David. H.S. Kim

I am happy to read you enjoyed the location during your recent stay at Lotte Hotel Seoul. And also happy you were able to enjoy a relaxing experience in our spa. I will look forward to welcoming you back, hopefully in the near future. Sincerely,

Property Features

Lotte Hotel Seoul offers its guests a full-service spa, an indoor pool, and a health club. There are 5 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A business center and limo/town car service are available. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the luxury Lotte Hotel Seoul. An airport shuttle at scheduled times is available for a fee. Self parking is free. Smoking is allowed in designated areas at this 5-star Seoul hotel.

  • 1015 guestrooms or units
  • 38 levels
  • 5 dining venues
  • Bar or lounge
  • Coffee shop
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Seoul (ICN-Incheon Intl.) (68.3 km / 42.5 mi)
  • Metro station: Euljiro 1-ga Station (0.2 km / 0.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Lotte Hotel Seoul offers 1015 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. A pillow menu is available. 37-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and bidets. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Bathrooms are partially open
  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Separate shower and tub
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (heating)

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.

Lotte Hotel Seoul has 5 restaurants on site.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf driving range on site

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sulwhasoo Spa . Services include massages.

The spa is open select days.

  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 19

Special check-in instructions:

Airport shuttle service is available at scheduled times from 4:00 AM to 6:30 PM. Fees may apply. Contact the property in advance to make arrangements.

The property’s sauna, swimming pool, and golf area are closed on the last Monday of every month. For more details, please contact the property using the information on the reservation confirmation received after booking.

Airport transportation is offered at scheduled times from 4:00 AM to 6:30 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • One child stays free
  • UnionPay
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Debit cards

Fees

A 10% Hotel Tax is applied to each reservation. Non-residents paying at the hotel are eligible for a refund on the 10% Hotel Tax. The tax refund is available at Tax Refund Centers located within the city, including those inside select airports. Tax refund availability may vary by Tax Refund Center or hotel. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: KRW 59300 for adults and KRW 33900 for children (approximately)
  • Airport shuttle fee: KRW 16000.00 per person (one-way)
  • Airport shuttle fee per child: KRW 10000.00 (one-way), (from 6 to 12 years old)
  • Valet parking fee: KRW 20000 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Lotte
  • Hotel Lotte Seoul
  • Hotel Seoul Lotte
  • Lotte Hotel
  • Lotte Hotel Seoul
  • Lotte Seoul
  • Lotte Seoul Hotel
  • Seoul Hotel Lotte
  • Seoul Lotte
  • Seoul Lotte Hotel
  • Lotte Hotel Seoul Hotel
  • Lotte Hotel Seoul Seoul
  • Lotte Hotel Seoul Hotel Seoul

You should know

  • Lotte Hotel Seoul offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details.

National Rating

For the benefit of our customers, we have provided a rating based on our rating system.

url importing https://www.travelocity.com/Seoul-Hotels-Lotte-Hotel-Seoul.h445260-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.