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Sheraton Senggigi Beach Resort

4.5 star property
4.5-star beachfront resort near Senggigi Beach

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Photo gallery for Sheraton Senggigi Beach Resort

2 restaurants, breakfast, lunch, dinner served; international cuisine
Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, sun loungers
Exterior
On the beach, sun loungers, beach umbrellas, beach towels
Beach/ocean view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Jalan Raya Senggigi Km. 8, Senggigi, Lombok, 83355
  • Place, Art Market Senggigi
    ‪3 min walk‬
  • Place, Senggigi Beach
    ‪4 min walk‬
  • Place, Bangsal Harbor
    ‪37 min drive‬
  • Airport, Lombok (LOP-Lombok Intl.)
    ‪65 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Balcony

Premium bedding, in-room safe, individually decorated

Superior Room, 1 King Bed, Balcony

8.0 out of 10
Very good
(14 reviews)
  • Garden view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Balcony

Superior Room, 2 Twin Beds, Balcony | Premium bedding, in-room safe, individually decorated

Superior Room, 2 Twin Beds, Balcony

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Garden View (Balcony)

Deluxe Room, 1 King Bed, Garden View (Balcony) | Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Garden View (Balcony)

8.0 out of 10
Very good
(4 reviews)
  • Garden view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Garden View (Balcony)

Premium bedding, in-room safe, individually decorated

Deluxe Room, 2 Twin Beds, Garden View (Balcony)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Pool View (Balcony)

Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Pool View (Balcony)

8.0 out of 10
Very good
(2 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Pool View (Balcony)

Premium bedding, in-room safe, individually decorated

Deluxe Room, 2 Twin Beds, Pool View (Balcony)

  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Ocean View (Balcony)

Premium bedding, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Ocean View (Balcony)

8.0 out of 10
Very good
(2 reviews)
  • Ocean view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Ocean View (Balcony)

Premium bedding, in-room safe, individually decorated

Deluxe Room, 2 Twin Beds, Ocean View (Balcony)

  • Ocean view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, 1 Bedroom, Balcony

Executive Suite, 1 Bedroom, Balcony | Premium bedding, in-room safe, individually decorated

Executive Suite, 1 Bedroom, Balcony

  • Garden view
  • 818 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 Bedroom, Balcony

Grand Suite, 1 Bedroom, Balcony | Premium bedding, in-room safe, individually decorated

Grand Suite, 1 Bedroom, Balcony

  • Garden view
  • 1227 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms

Villa, 2 Bedrooms | Premium bedding, in-room safe, individually decorated

Villa, 2 Bedrooms

  • Beach view
  • 4306 sq ft
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed

About the neighborhood

Senggigi

On the beach.With a stay at this Senggigi resort, you'll be steps from Art Market Senggigi and a 5-minute walk from Senggigi Beach. Pura Batu Bolong and Sunset Point are also within 2 miles (3 km).
View more Resorts in SenggigiOpens in a new window

What's nearby

  • Art Market Senggigi - 3 min walk - 0.2 miles
  • Senggigi Beach - 4 min walk - 0.3 miles
  • Nipah Beach - 16 min drive - 6.8 miles
  • Bangsal Harbor - 37 min drive - 16.3 miles
  • Gili Trawangan Beach - 43 min drive - 17.1 miles

Getting around

  • Lombok (LOP-Lombok Intl.) - 62 min drive

Restaurants

  • Kebun Anggrek Restaurant
  • ‪Square Restaurant & Lounge - ‬9 min walk
  • ‪Yessy Cafe - ‬6 min walk
  • ‪Amalia Cafe Senggigi - ‬4 min walk
  • ‪Cafe Tenda "Cak Poer - ‬8 min walk

About this property

Sheraton Senggigi Beach Resort

4.5-star beachfront resort near Senggigi Beach
Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Sheraton Senggigi Beach Resort like an outdoor pool and a children's pool.

There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This luxury resort also offers outdoor tennis courts, a 24-hour fitness center, and a garden. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Senggigi resort.

  • 154 guestrooms or units
  • 3 levels
  • 6 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 6200 sq ft of conference space
  • 576 sq m of conference space
  • Built in 1991
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Sheraton Senggigi Beach Resort offers 154 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas. Beds feature premium bedding. 40-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Senggigi resort provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and complimentary toiletries. Irons/ironing boards and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 4 years old are not allowed in the spa.

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Property amenities

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Waterslide

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 30 to 60 for adults and USD 30 to 60 for children
  • 2 bars/lounges
  • 2 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar

Things to do

  • 2 outdoor tennis courts
  • 24-hour gym
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground
  • Table tennis
  • Tennis lessons
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • No elevator
  • Raised toilet seat
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 40-inch LED TV with cable channels

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 30 to 60 for adults, and USD 30 to 60 for children
  • Airport shuttle fee: USD 30 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Senggigi Beach Resort
Sheraton Senggigi Beach
Sheraton Senggigi Beach Resort
Mataram Sheraton
Sheraton Lombok
Sheraton Mataram
Sheraton Senggigi Beach Hotel Senggigi
Sheraton Senggigi Beach Resort Lombok
Mataram Sheraton
Sheraton Senggigi Beach Resort Lombok
Sheraton Mataram
Sheraton Lombok
Sheraton Senggigi Beach
Sheraton Senggigi Beach Resort Resort
Sheraton Senggigi Beach Resort Senggigi
Sheraton Senggigi Beach Resort Resort Senggigi

Frequently asked questions

How close is Sheraton Senggigi Beach Resort to the airport?

Sheraton Senggigi Beach Resort is 28.6 mi (62-min drive) away from the Lombok (LOP-Lombok Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Sheraton Senggigi Beach Resort?

As of Mar 25, 2026, prices found for a 1-night stay for 2 adults at Sheraton Senggigi Beach Resort on Mar 29, 2026 start from $80, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sheraton Senggigi Beach Resort have an airport shuttle?

Sheraton Senggigi Beach Resort offers an airport shuttle 24 hours a day, for a charge of USD 30 per vehicle, one-way.

How close is Sheraton Senggigi Beach Resort to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Sheraton Senggigi Beach Resort offer free breakfast?

Free breakfast isn’t offered at Sheraton Senggigi Beach Resort, but buffet breakfast is offered for a fee of between USD 30 and 60 for adults, USD 30 and 60 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Sheraton Senggigi Beach Resort?

No, there is no casino at this resort.

What time is check-in at Sheraton Senggigi Beach Resort?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Sheraton Senggigi Beach Resort?

This resort offers free self parking.

Does Sheraton Senggigi Beach Resort have a pool?

Sheraton Senggigi Beach Resort features an outdoor pool and a children's pool. Guests can enjoy pool access from 7:00 AM to 9:00 PM.

Does Sheraton Senggigi Beach Resort have a restaurant?

There are 2 onsite restaurants, offering options like international cuisine, pool views, and al fresco dining.

Does Sheraton Senggigi Beach Resort have a spa?

This resort has a spa, which features Thai massages, reflexology, and aromatherapy.

How close is Sheraton Senggigi Beach Resort to downtown Senggigi?

Sheraton Senggigi Beach Resort is 0.6 mi away from Senggigi.

Sheraton Senggigi Beach Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 384 out of 705 reviews
Rating 8 - Good. 236 out of 705 reviews
Rating 6 - Okay. 57 out of 705 reviews
Rating 4 - Poor. 19 out of 705 reviews
Rating 2 - Terrible. 9 out of 705 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Nurbaity, Columbus

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was absolutely awesome! Every little detail was perfect. As someone who works in the hospitality industry overseas and has traveled the world—staying at top-tier hotels across the USA, Canada, Europe, and Australia—I can honestly say this property is exceptional. ​I am almost speechless at the level of service. I had the pleasure of thanking many of them in person, but I want to reiterate: every single staff member, from the Executive Chef and the server/room service team to the gardeners and floor staff, defines what true hospitality looks like. I have never seen such a genuine combination of hard work and authentic care. I would gladly fly thousands of miles just to experience this place again. It was a beautiful moment I’ll never forget. Five stars! ☆☆☆☆☆"
Stayed 3 nights in Dec 2025

8/10 Good

TZE YUEN

Traveled with family
Liked: Cleanliness, amenities
The rooms were comfortable and clean. The family loved the swimming pool which was nice, clean and not crowded. I love the TV in the suite which has internet access. The staff were all very friendly and attentive and they made us felt very welcomed and at home. The spa was nice and good value. We appreciated that the supervisor, Corina, acted promptly when she heard that the marbled floor condensed badly during the night and resolved the problem quickly. The fact that the tap water could be used to boil water was so much appreciated after we went to the second hotel with tap water that could not be drunk. The stained toilet seat in the suite could use a change though. The beach was not as clean as I would like but the tiny crabs tunnelling in the sand made up for it. Overall, the hotel is value for money.
Stayed 3 nights in Dec 2025

8/10 Good

Aaron

Traveled with partner
Liked: Cleanliness, amenities
The rooms was a bit dated especially the shower otherwise this would be a 5* review. The pool and outside areas are gorgeous, spacious and comfortable. The views to Bali stunning. The staff couldn't be more helpful and friendly. It's worth staying at the hotel just to eat in both of the restaurants where the food and service couldn't be faulted.
Pool at night
Sunset from the hotel
Stayed 6 nights in Nov 2025

10/10 Excellent

Julia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel, right next to the beach and not far from the ferry port. Great pool and spa, and super friendly staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities
Very comfy bed - staff super friendly
Stayed 1 night in Nov 2025

10/10 Excellent

indriani, falmouth

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great breakfast, nice room and mostly nice staffs. It also has a nice fitness room.
Stayed 2 nights in Nov 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
The hotel itself is lovely. It is situated adjacent to the beach, has a great pool and beautiful gardens. The room I had was nicely decorated, good aircon and great bed. Above all, the staff were fabulous. Friendly and helpful and couldn't have been better.
Stayed 7 nights in Oct 2025

10/10 Excellent

Travis

Stayed 2 nights in Oct 2025

10/10 Excellent

Ella

Traveled with group
Liked: Amenities
Lovely hotel with all amenities. Great breakfast. Beautiful rooms. Highly recommend A+++
Stayed 3 nights in Oct 2025

6/10 Okay

Rachel

Liked: Cleanliness, staff & service, amenities
It’s not worth it for that amount of money.
Stayed 1 night in Oct 2025

10/10 Excellent

Danny

Stayed 4 nights in Oct 2025

10/10 Excellent

An-Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved EVERYTHING about this resort!! We went for our honeymoon! We checked in late (around 8pm), but the staff were still so energized, enthusiastic, and welcoming. Indonesia is super hot and humid, and they gave us this tamarind drink that was very refreshing. They upgraded our room, gave us 2 free drinks and appetizers, and had dessert waiting for us in our room. The room was beautifully decorated and super clean. We drink a lot of water, and they ALWAYS replenished the water bottles in our room. Every single staff member was so sweet and so kind. Especially the concierge Perdi, who was INCREDIBLY helpful throughout our stay. He helped us with our luggages to the 4th floor (no elevator), gave us contacts for drivers, snorkeling tour guides, and much more. The beach was nice, the pool was even better! Very family-friendly but also had a swim-up bar. Bartenders and servers were super attentive and friendly. The breakfast buffet, lunch and dinner menus was amazing. I loved trying all the Indonesian cuisine, and my husband loved that they also had western options. Lastly, the property was very well maintained. The coconut trees, all the beautiful flowers, geckos, baby sea turtles, and butterflies all felt very authentically Indonesian. We had the BEST time and cant wait to come back!
Stayed 3 nights in Sep 2025

8/10 Good

Marcela

Liked: Cleanliness, staff & service, room comfort
Nice oldish hotel on the beach. Good value for money. The restaurants were too expensive, though, so most people had their meals outside. Not a bad option in Senggigi but the good beaches are some distance away.
Stayed 5 nights in Sep 2025

8/10 Good

lamia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nous avons séjourné 6 nuits dans une villa avec piscine privée et en front de mer. La villa est vraiment incroyable pour le prix que nous avons payé. Le personne est vraiment aux petits soins notamment Riski la personne en charge du nettoyage de la piscine et la manage de l’hôtel qui est venu personnellement au moment du Check out pour s’assurer que notre séjour s’est bien passé. Sinon il faut trouver des points d’amélioration je dirais, la nourriture des restaurants à la carte pourraient être améliorée, la salle de sport n’est vraiment pas trop et les déchets dans la mer et au sur la plage. Le personnel a beau nettoyer tous les matins, malheureusement ce n’est pas suffisant. La plage reste toute fois très agréable. En conclusion un excellent séjour nous avons passé.
Stayed 6 nights in Aug 2025

10/10 Excellent

Jeanni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

The service was absolutely lovely, the scenery perfect and the ability to relax much needed! Thank you so much Sheraton Senggigi!
Stayed 10 nights in Aug 2025

10/10 Excellent

Michela

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay overall. Some services like the spa and the restaurants could have offered a better experience considering the property is a 5 star, but the staff made up for everything. Amazing people. Also the beach was great and dining with your feet in the sand is priceless. Thank you for everything
Stayed 5 nights in Aug 2025

6/10 Okay

Maria c

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It's an ok place. Food was not the greatest. It took us almost 50 mins to get a cup of ice cream. Hotel is dated and could use some updates. Area around was great and close to many amenities.
Stayed 3 nights in Jun 2025

8/10 Good

Nicola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sheraton was a lovely hotel. The pool, beach & staff were great. The 2 restaurants were ok the service wasn’t consistent we only dinned there twice the 1st time was great the 2nd not so good.
Stayed 7 nights in Aug 2025

8/10 Good

Elvira, Roma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool
Stayed 3 nights in Apr 2025

10/10 Excellent

Costanza

Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing time
Stayed 2 nights in Jul 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay at the Sheraton. It’s at the quiet end of senggigi but easily walkable to get to other restaurants and shops in the village. The beach off the hotel is pretty, and the sea is nice but it’s quite a busy ocean area with jet skis and boats, but it’s charming and not noisy at all. The staff are all lovely and breakfast is great. Excellent pianist playing each morning too. The rooms are not new but they’re good size and everything works and is comfortable. The gym is decent too, and the swimming pool is incredible. Lovely place- would recommend it and will come back I’m sure.
Stayed 2 nights in Jul 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Classic and friendly location

Classic hotel slightly older but that added to the charm. Beautiful location and local conveniences a 5-10 minute walk away. Team here are genuinely lovely and very accommodating, the food is very good here and reasonably priced. I will definitely return
Stayed 7 nights in Jun 2025

4/10 Poor

Debra, Parkdale

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was filthy with green mold. No gluten free food at all offered at both restaurants, had to get a taxi and go to other local resorts for lunch and dinner to eat. I have stayed in Sheraton Hotels in many countries and this would have to be the worse. Very disappointed in the very poor standard. The beach was filthy with rubbish and plastic from a local drain, dare not put my head under the water. (forget snorkeling) Lots of Customer Service staff who smiled a lot and asked lots of questions, BUT did nothing! Maybe time for a new general manager and clean out some staff .... More like a 2 star hotel. Not happy at all !
Stayed 4 nights in May 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, room comfort

Great location with lots of restaurants nearby

Good stay, the staff were brilliant especially Jaelani who serviced our room. The hotel has a great location on the beach and close to many restaurants and bars along the main road. One of the major pluses was a large gallon water bottle in the room. The rooms are functional but looking a little dated and could do with refurbishment. The other nice touch was the gift of a beach bag. Would certainly return.
The pool at night
Beachfront
Stayed 7 nights in May 2025

10/10 Excellent

Jake

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family really enjoyed our stay at Sheraton. Property was beautiful and very family friendly. Food options on location are great value for money and there are plenty of cheap eats close by. The staff here were brilliant and we will definitely becoming back next year
Stayed 7 nights in Apr 2025