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Steigenberger Hotel Hamburg

5.0 star property
5-star luxury hotel near Neuer Wall, connected to a shopping center

Choose dates to view prices

Photo gallery for Steigenberger Hotel Hamburg

Exterior
Exterior
Deluxe Room | Minibar, in-room safe, desk, laptop workspace
Daily buffet breakfast (EUR 33.00 per person)
Lobby
Reviews
8.8

Excellent

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast available
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
Heiligengeistbruecke 4, Hamburg, HH, 20459
  • Popular LocationHamburg City Hall8 min walk
  • Popular LocationMiniatur Wunderland11 min walk
  • Popular LocationElbe Philharmonic Hall17 min walk
  • AirportHamburg (HAM)28 min drive

Room options

View all photos for Superior Room

Minibar, in-room safe, desk, laptop workspace

Superior Room

10/10 Exceptional
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Standard Triple Room

Minibar, in-room safe, desk, laptop workspace

Standard Triple Room

10/10 Exceptional
  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Standard Room

Standard Room | Minibar, in-room safe, desk, laptop workspace

Standard Room

9.5/10 Exceptional
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, laptop workspace

Deluxe Room

10/10 Exceptional
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, laptop workspace

Junior Suite

10/10 Exceptional
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | Minibar, in-room safe, desk, laptop workspace

Superior Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

Interior
Fraser Suites Hamburg
Spa
Pet friendly
Free WiFi
Restaurant
4.7 out of 5, Exceptional, (553)
The price is $237
per night
$254 total
includes taxes & fees
Jun 5 - Jun 6
Fraser Suites Hamburg

About the neighborhood

Hamburg

City center stay.A stay at this Hamburg City Center hotel places you steps from International Baptist Church of Hamburg and within a 5-minute walk of Neuer Wall. Bleichenhof-Passage Hamburg and St. Nikolai Church are also within half a mile (1 km).

What's nearby

  • St. Michaelis Church - 6 min walk
  • Hamburg City Hall - 8 min walk
  • Miniatur Wunderland - 11 min walk
  • St. Pauli Piers - 14 min walk
  • Elbe Philharmonic Hall - 17 min walk

Getting around

  • Stadthausbrücke S-Bahn - 1 min walk
  • Michaeliskirche Hamburg Station - 7 min walk
  • Hamburg Airport (HAM) - 29 min drive

Restaurants

  • Kimchi Guys - 5 min walk
  • Public Coffee Roasters - 5 min walk
  • Rheinischer Hafen - 1 min walk
  • Thai Food - 3 min walk
  • Kardelen - 4 min walk

About this property

Steigenberger Hotel Hamburg

5-star luxury hotel near Neuer Wall, connected to a shopping center
Steigenberger Hotel Hamburg offers its guests a full-service spa and a 24-hour fitness center. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 10 meeting rooms available. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the luxury Steigenberger Hotel Hamburg. For a fee, parking is available.

This 5-star Hamburg hotel is smoke free.

  • 1 building
  • 235 guestrooms or units
  • 7 levels
  • 2 dining venues
  • Built in 1992
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers for purchase
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Steigenberger Hotel Hamburg offers 235 air-conditioned accommodations with minibars and espresso makers. LED televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and irons/ironing boards. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

English, German

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 34 per day; includes in/out privileges)

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 11:00 AM for a fee: EUR 33 per person
  • 2 restaurants
  • A bar/lounge

Things to do

  • 24-hour gym
  • Full-service spa

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LED TV with satellite channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per day
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 33.00 per person
  • Self parking fee: EUR 34.00 per day (in/out privileges)
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars.

Property is also known as

Hamburg Steigenberger Hotel
Steigenberger Hamburg
Steigenberger Hotel Hamburg
Steigenberger Hamburg Hotel Hamburg
Steigenberger
Steigenberger Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel
Steigenberger Hotel Hamburg Hamburg
Steigenberger Hotel Hamburg Hotel Hamburg

Frequently asked questions

How close is Steigenberger Hotel Hamburg to the airport?

Steigenberger Hotel Hamburg is 7.6 mi (29-min drive) away from the Hamburg Airport (HAM) airport, the closest popular airport to the property.

How much does it cost to stay at Steigenberger Hotel Hamburg?

As of May 22, 2024, prices found for a 1-night stay for 2 adults at Steigenberger Hotel Hamburg on Jun 9, 2024 start from $189.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Steigenberger Hotel Hamburg have an airport shuttle?

Airport shuttle services are not available at Steigenberger Hotel Hamburg.

How close is Steigenberger Hotel Hamburg to the beach?

This hotel is 5.9 mi (23-min drive) from Övelgönne and 9.8 mi (43-min drive) from inoffizieller FKK Strand. Don't forget your sunscreen!

Does Steigenberger Hotel Hamburg offer free breakfast?

Free breakfast isn’t provided at Steigenberger Hotel Hamburg, but buffet breakfast is offered for a fee of EUR 33.00 per person.

Is there a casino at Steigenberger Hotel Hamburg?

No, there is no casino at this hotel, but Casino Esplanade (14-min walk) and Casino Reeperbahn (2-min drive) are nearby.

What time is check-in at Steigenberger Hotel Hamburg?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Steigenberger Hotel Hamburg?

Free parking is not available at this hotel. Self parking is available for EUR 34.00 per day.

Does Steigenberger Hotel Hamburg have a pool?

Steigenberger Hotel Hamburg does not have a pool.

Does Steigenberger Hotel Hamburg have a restaurant?

There are 2 onsite restaurants, offering options like Mediterranean cuisine, garden views, and al fresco dining.

Does Steigenberger Hotel Hamburg have a spa?

Yes, this hotel has a spa.

How close is Steigenberger Hotel Hamburg to downtown Hamburg?

Steigenberger Hotel Hamburg is 0.3 mi away from Hamburg.

Steigenberger Hotel Hamburg Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 545 out of 1000 reviews" "
Rating 8 - Good. 321 out of 1000 reviews" "
Rating 6 - Okay. 80 out of 1000 reviews" "
Rating 4 - Poor. 37 out of 1000 reviews" "
Rating 2 - Terrible. 17 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Pinhas, rockville

Liked: Cleanliness, staff & service, property conditions & facilities
The sauna was not available due to maintenance and the gym is small and located in an inconvenient place. Other than this very good hotel.
Stayed 3 nights in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Our favorite Hamburg hotel.
Stayed 2 nights in Dec 2023

8/10 Good

Sasikaran

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Very comfortable with limited facilities
Very chic and nice hotel but sauna was not working and gym is very small. It’s in a very good location close to central and public transport.
Stayed 4 nights in Oct 2023

10/10 Excellent

Martin

Stayed 1 night in Dec 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was very limited.
Stayed 2 nights in Nov 2023

10/10 Excellent

Edwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel -one major fault -no bar to drink in
Stayed 4 nights in Oct 2023

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff were very welcoming and friendly. They stored our luggage until check in time and provided good information about what to see and do in the city. The rooms were very nice, with heated floors in the bathroom.
Stayed 1 night in Oct 2023

4/10 Poor

Huiwen

Traveled with group
Disliked: Staff & service, amenities, property conditions & facilities
Staff attitude is nice but rest of the hotel does not deserve a 5 star at all… - they made me pay the full amount when we checked in where they say they are just putting the money on hold. And let me pay separately the full amount again when doing check out. And says that I will get the first payment back in 5 days, now it’s already 10days. Per my bank I won’t get the money for another 20days. This is absolutely nonsense. They claim the first payment is for in case I do not pay at the end, but then why not just claim the full amount you already charged on my card? And I said clearly at the beginning just book the full amount. - Interior very old. bed is quite stiff not comfortable at all… room very dry. TV has chrome cast option but not working. Called reception multiple times no response. This hotel after 8 no one picks up the call - when we checked in, no handsoap in the bathroom… we asked to clean the room as there are some excess of water. they took away the bath mat and bath towel and did not replace with new ones, even after housekeeping the next day. Only one bottle of water, no new ones the next day either. Will never come again

10/10 Excellent

Jefferey

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Oct 2023

10/10 Excellent

Nahedah

Stayed 3 nights in Sep 2023