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New Otani Inn Sapporo

3.5 star property
3.5-star hotel near Sapporo Clock Tower

Choose dates to view prices

Photo gallery for New Otani Inn Sapporo

Deluxe Quadruple Room, Non Smoking | Living area | LCD TV, pay movies
Point of interest
Japanese Superior | 1 bedroom, premium bedding, down comforters, desk
Daily buffet breakfast (JPY 3200 per person)
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

View in a map
Nishi1-1, Kita 2, Chuo-ku, Sapporo, Hokkaido, 060-0002
  • Place, Sapporo TV Tower
    ‪5 min walk‬
  • Place, Sapporo JR Tower
    ‪8 min walk‬
  • Place, Odori Park
    ‪14 min walk‬
  • Airport, Sapporo (CTS-New Chitose)
    ‪43 min drive‬

Room options

View all photos for Comfort Double Room, Smoking

1 bedroom, premium bedding, down comforters, desk

Comfort Double Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Twin Room

1 bedroom, premium bedding, down comforters, desk

Premium Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Natural Comfort Twin "ZEN"

1 bedroom, premium bedding, down comforters, desk

Natural Comfort Twin "ZEN"

9.4 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Comfort Twin Room, Smoking

1 bedroom, premium bedding, down comforters, desk

Comfort Twin Room, Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Moderate Twin

Moderate Twin | 1 bedroom, premium bedding, down comforters, desk

Moderate Twin

7.8 out of 10
Good
(17 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Premium Double Room

Premium Double Room | 1 bedroom, premium bedding, down comforters, desk

Premium Double Room

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Triple Room

Premium Triple Room | 1 bedroom, premium bedding, down comforters, desk

Premium Triple Room

7.0 out of 10
Good
(2 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Trundle Bed

View all photos for Natural Comfort Triple "ZEN"

1 bedroom, premium bedding, down comforters, desk

Natural Comfort Triple "ZEN"

8.0 out of 10
Very good
(3 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Triple Room, Smoking

1 bedroom, premium bedding, down comforters, desk

Triple Room, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 280 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Moderate Triple

Moderate Triple | 1 bedroom, premium bedding, down comforters, desk

Moderate Triple

8.8 out of 10
Excellent
(5 reviews)
  • 280 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Trundle Bed

View all photos for Japanese Superior

Japanese Superior | 1 bedroom, premium bedding, down comforters, desk

Japanese Superior

  • 495 sq ft
  • Sleeps 5
  • 5 Twin Futons

View all photos for Deluxe Quadruple Room, Non Smoking

Deluxe Quadruple Room, Non Smoking | 1 bedroom, premium bedding, down comforters, desk

Deluxe Quadruple Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 495 sq ft
  • Sleeps 5
  • 2 Large Twin Beds

View all photos for Moderate Twin Room Non Smoking

1 bedroom, premium bedding, down comforters, desk

Moderate Twin Room Non Smoking

  • Sleeps 2

View all photos for Natural Comfort Double "ZEN"

1 bedroom, premium bedding, down comforters, desk

Natural Comfort Double "ZEN"

  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Twin Room, 1 Bedroom, Non Smoking

Executive Twin Room, 1 Bedroom, Non Smoking | 1 bedroom, premium bedding, down comforters, desk

Executive Twin Room, 1 Bedroom, Non Smoking

  • 495 sq ft
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Natural Comfort Floor Large Twin Room Non Smoking

1 bedroom, premium bedding, down comforters, desk

Natural Comfort Floor Large Twin Room Non Smoking

  • Sleeps 3

View all photos for Natural Comfort Floor Twin Room Non Smoking

1 bedroom, premium bedding, down comforters, desk

Natural Comfort Floor Twin Room Non Smoking

  • Sleeps 2

View all photos for Natural Comfort Floor Large Double Room Non Smoking

1 bedroom, premium bedding, down comforters, desk

Natural Comfort Floor Large Double Room Non Smoking

  • Sleeps 2

View all photos for Natural Comfort Floor King Room Non Smoking

1 bedroom, premium bedding, down comforters, desk

Natural Comfort Floor King Room Non Smoking

  • Sleeps 2

View all photos for Natural Comfort Double Room Non Smoking

1 bedroom, premium bedding, down comforters, desk

Natural Comfort Double Room Non Smoking

  • Sleeps 2

View all photos for Moderate Large Twin Non Smoking

1 bedroom, premium bedding, down comforters, desk

Moderate Large Twin Non Smoking

  • Sleeps 2

View all photos for Deluxe Twin Room Non Smoking

1 bedroom, premium bedding, down comforters, desk

Deluxe Twin Room Non Smoking

  • Sleeps 4

View all photos for Natural Comfort Floor Twin Room Smoking　

1 bedroom, premium bedding, down comforters, desk

Natural Comfort Floor Twin Room Smoking　

  • Sleeps 2

View all photos for Moderate Single Room Non Smoking

1 bedroom, premium bedding, down comforters, desk

Moderate Single Room Non Smoking

  • Sleeps 1

View all photos for Natural Comfort Floor Single Non Smoking

1 bedroom, premium bedding, down comforters, desk

Natural Comfort Floor Single Non Smoking

  • Sleeps 1

View all photos for Natural Comfort Double Room Smoking

1 bedroom, premium bedding, down comforters, desk

Natural Comfort Double Room Smoking

  • Sleeps 2

View all photos for [Premium]Suite Room 70 Sqm 13th Floor[Twin Room][Non-Smoking]

1 bedroom, premium bedding, down comforters, desk

[Premium]Suite Room 70 Sqm 13th Floor[Twin Room][Non-Smoking]

  • Sleeps 2

View all photos for Moderate Twin Room

1 bedroom, premium bedding, down comforters, desk

Moderate Twin Room

  • Sleeps 2

View all photos for Premium Executive Twin Room

1 bedroom, premium bedding, down comforters, desk

Premium Executive Twin Room

  • Sleeps 2

View all photos for Premium Superior Twin Room Non Smoking

1 bedroom, premium bedding, down comforters, desk

Premium Superior Twin Room Non Smoking

  • Sleeps 2

View all photos for Premium Superior Double Room Non Smoking

1 bedroom, premium bedding, down comforters, desk

Premium Superior Double Room Non Smoking

  • Sleeps 2

View all photos for Premium Corner Twin Room Non Smoking

1 bedroom, premium bedding, down comforters, desk

Premium Corner Twin Room Non Smoking

  • Sleeps 2

View all photos for Premium Twin Room Non Smoking

1 bedroom, premium bedding, down comforters, desk

Premium Twin Room Non Smoking

  • Sleeps 2

View all photos for Japanese Superior Room Non Smoking

1 bedroom, premium bedding, down comforters, desk

Japanese Superior Room Non Smoking

  • Sleeps 6

View all photos for Premium Single Room Non Smoking

1 bedroom, premium bedding, down comforters, desk

Premium Single Room Non Smoking

  • Sleeps 1

View all photos for Moderate Large Double Room

1 bedroom, premium bedding, down comforters, desk

Moderate Large Double Room

  • Sleeps 2

View all photos for Premium Double Room Non Smoking

1 bedroom, premium bedding, down comforters, desk

Premium Double Room Non Smoking

  • Sleeps 2

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  • Free WiFi
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4.6 out of 5, Wonderful, 1,005 reviews
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About the neighborhood

Sapporo

Heart of Sapporo.Within a 10-minute walk of this Sapporo City Centre hotel, you'll find Sapporo Clock Tower and Sapporo TV Tower. Also, Sapporo JR Tower is within half a mile (1 km) and Hokkaido University is within 2 miles (3 km).

What's nearby

  • Sapporo Clock Tower - 2 min walk - 0.1 miles
  • Sapporo TV Tower - 5 min walk - 0.3 miles
  • Sapporo JR Tower - 8 min walk - 0.4 miles
  • Odori Park - 14 min walk - 0.8 miles
  • Hokkaido University - 14 min walk - 0.8 miles

Getting around

  • Sapporo Station - 2 min walk
  • Odori Station - 7 min walk
  • New Chitose Intl. Airport (CTS) - 56 min drive

Restaurants

  • ‪北海道らーめん奥原流久楽本店 - ‬1 min walk
  • ‪かけはし 北二条店 - ‬1 min walk
  • ‪Japanese Ramen Noodle Lab Q - ‬1 min walk
  • ‪北海道食市場 丸海屋 離 - ‬1 min walk
  • ‪ドトールコーヒーショップ 札幌時計台通店 - ‬2 min walk

About this property

New Otani Inn Sapporo

3.5-star hotel near Sapporo Clock Tower
There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A vending machine, gift shops/newsstands, and laundry facilities are also featured at New Otani Inn Sapporo. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Sapporo hotel.

  • 340 guestrooms or units
  • 13 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 1981
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Bar or lounge
  • Coffee shop
New Otani Inn Sapporo offers 340 air-conditioned accommodations with slippers and hair dryers. Beds feature down comforters and premium bedding. LCD televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations, toilets with an electronic bidet, complimentary toiletries, and toothbrushes and toothpaste. Irons/ironing boards and change of towels can be requested.

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Property amenities

Family friendly

  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (JPY 2,000 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 3,200 for adults and JPY 1,600 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (37 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV with digital channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3200 for adults and JPY 1600 for children
  • Self parking fee: JPY 2000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. 

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

New Otani Inn Sapporo
New Otani Sapporo
Sapporo New Otani Inn
New Otani Inn Sapporo Hotel
New Otani Inn Sapporo Sapporo
New Otani Inn Sapporo Hotel Sapporo

Frequently asked questions

How close is New Otani Inn Sapporo to the airport?

New Otani Inn Sapporo is 5 mi (24-min drive) away from the Sapporo Okadama Airport (OKD) airport, the closest popular airport to the property.

Does New Otani Inn Sapporo have an airport shuttle?

Airport shuttle services are not available at New Otani Inn Sapporo.

How close is New Otani Inn Sapporo to the beach?

This hotel is 11.2 mi (31-min drive) from Otaru Dream Beach and 14 mi (39-min drive) from Zenibako Beach. Don't forget your sunscreen!

Does New Otani Inn Sapporo offer free breakfast?

Free breakfast isn’t provided at New Otani Inn Sapporo, but buffet breakfast is offered for a fee of JPY 3200 for adults and JPY 1600 for children. It's available every day from 6:30 AM to 9:30 AM.

Is there a casino at New Otani Inn Sapporo?

No, there is no casino at this hotel.

What time is check-in at New Otani Inn Sapporo?

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM.

Is there free parking at New Otani Inn Sapporo?

Free parking is not available at this hotel. Self parking is available for JPY 2000 per night.

Does New Otani Inn Sapporo have a pool?

New Otani Inn Sapporo does not have a pool.

Does New Otani Inn Sapporo have a restaurant?

Yes, there are 2 restaurants on site.

Does New Otani Inn Sapporo have a spa?

There are no spa services available at this hotel.

How close is New Otani Inn Sapporo to downtown Sapporo?

New Otani Inn Sapporo is 0.2 mi away from Sapporo.

Reviews

New Otani Inn Sapporo Reviews

8.2

Very Good

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 291 out of 778 reviews
Rating 8 - Good. 314 out of 778 reviews
Rating 6 - Okay. 127 out of 778 reviews
Rating 4 - Poor. 32 out of 778 reviews
Rating 2 - Terrible. 14 out of 778 reviews

Reviews

8/10 Good

Melody

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked the quadruple room. Place is clean and facilities are good. We drive all the way to hotel. Parking is convenient and will charge 2000yen for overnight parking. Don’t expect consideration if you request for early check in or late check out as the staff goes by the book. It is understable
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked the quadruple room and it was big enough for 4 of us in the family. Overnight parking is 2000yen. Facilities are very good. Might have difficulty conversing with English. Don’t expect any consideration if you request for early checkin or late check out as the staff goes by the book.
Stayed 1 night in Apr 2025

8/10 Good

Richard, Austin

Traveled with partner
Liked: Cleanliness, staff & service
Bring your own bottled water, there is none in the room.
Stayed 2 nights in Apr 2025

10/10 Excellent

May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Older style hotel however the location is good, mid way between Sapporo Station and Odori Park, both walkable. Lots of restaurants nearby which made it very convenient especially when it was snowing!
Stayed 6 nights in Feb 2025

6/10 Okay

Jonathan

Liked: Cleanliness
Nothing special.
Stayed 1 night in Feb 2025

6/10 Okay

John

Liked: Cleanliness, staff & service
Good breakfast
Stayed 1 night in Jan 2025

4/10 Poor

Stephen M, BRISTOW

Stayed 8 nights in Dec 2024

8/10 Good

Nathan

Stayed 13 nights in Dec 2024

10/10 Excellent

Estrella Luz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very efficient, check in and check out were a breeze. Room was big enough for three people and we love that the bathroom floor was heated.
Stayed 4 nights in Dec 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

English speaking, hospitality staff.

I was traveling with my wife and three grandchildren and became sick while I was in Japan. The hotel called a taxi for me and had the taxi take me to a Japanese health clinic where I met an English speaking Japanese Doctor Who was able to diagnose my condition, and prescribe medication for me. This is the best hotel that I have ever been in.
Stayed 1 night in Dec 2024

10/10 Excellent

Zhou

Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

kenia

Stayed 1 night in Dec 2024

10/10 Excellent

Keegan

Stayed 2 nights in Oct 2024

8/10 Good

Mark

Business traveler, Traveled with family
Liked: Staff & service, amenities
The Hotel was near many things in Sapporo Downtown area.
Stayed 2 nights in Oct 2024

8/10 Good

Juchen, Torrance

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good and staffs are friendly. I basically can walk to many places.
Stayed 3 nights in Jun 2024

10/10 Excellent

HOON CHIAT

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

tracie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convinient location.
Stayed 4 nights in Jul 2024

8/10 Good

Jose

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Great location. Kind of smelly and the air conditioning never cooled down the room.
Stayed 2 nights in Jul 2024

8/10 Good

May May

Traveled with family
Liked: Cleanliness, staff & service, amenities
At lobby provide green tea, toothbrush, bathball all accessories
Stayed 1 night in Apr 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and accessible.
Stayed 3 nights in Dec 2023

8/10 Good

Valerie

Stayed 3 nights in Feb 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located near Sapporo station. Second time staying here. It is the pick up for the Niseko bus, and waling distance to the Rusutsu bus. There are family marts and lawsons within walking dsistance (across the street). Room was sufficient and will stay here again.
Stayed 3 nights in Dec 2023