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Parque Balneário Hotel Santos by Castelo Itaipava

Property class: 4
4-star hotel near Gonzaga Beach

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Photo gallery for Parque Balneário Hotel Santos by Castelo Itaipava

A poolside area with lounge chairs and umbrellas, a clear view of the sea, and a tiled pool.
A buffet setup with various food items and cooking stations.
A sun deck with lounge chairs and umbrellas overlooking a beach and cityscape.
A beach view from a room with two wooden chairs, a small pool, and a sandy beach area with umbrellas.
A beach with a clear view of the ocean and distant mountains.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Avenida Ana Costa, 555, Praia do Gonzaga, Santos, SP, 11060-003
  • Place, Shopping Parque Balneário
    ‪1 min walk‬
  • Place, Gonzaga Beach
    ‪2 min walk‬
  • Place, Miramar Shopping Center
    ‪3 min walk‬

Room options

View all photos for Superior Double Room

A hotel room with a large bed, bedside tables, a small round table, and a chair.

Superior Double Room

8.6 out of 10
Excellent
(63 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Double Room

A modern hotel room with a large bed, bedside tables, a desk, and a chair.

Luxury Double Room

9.4 out of 10
Exceptional
(10 reviews)
  • Partial sea view
  • 258 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Quadruple Room

A hotel room with two beds, each with a wooden headboard, white bedding, and teal throw pillows.

Superior Quadruple Room

9.0 out of 10
Wonderful
(30 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Quadruple Room

A hotel room with two beds, a wooden headboard, a table with chairs, and a large window with curtains.

Luxury Quadruple Room

8.8 out of 10
Excellent
(9 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Studio Suite

A hotel room with a bed, bedside table, lamp, and a small table with chairs.

Deluxe Studio Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 280 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Studio Suite

A modern hotel room with a large bed, two bedside tables with lamps, a view of the outdoor patio area through a sliding glass door.

Presidential Studio Suite

  • 872 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Quadruple Room Standard

Minibar, in-room safe, blackout drapes, iron/ironing board (on request)

Quadruple Room Standard

  • 247 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Deluxe with Sea View

Minibar, in-room safe, blackout drapes, iron/ironing board (on request)

Quadruple Room Deluxe with Sea View

  • Sea view
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Minibar, in-room safe, blackout drapes, iron/ironing board (on request)

Double Room Standard

  • 193 sq ft
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Santos

City center stay.With a stay at this Gonzaga hotel, you'll be steps from Shopping Parque Balneário and Flag Square. Gonzaga Beach and Beach Edge Gardens are also within half a mile (1 km).

What's nearby

  • Shopping Parque Balneário - 1 min walk - 0.1 miles
  • Gonzaga Beach - 2 min walk - 0.1 miles
  • Boqueirao Beach - 2 min walk - 0.1 miles
  • Miramar Shopping Center - 3 min walk - 0.2 miles
  • José Menino Beach - 11 min walk - 0.6 miles

Getting around

  • Bernardino de Campos Station - 13 min walk
  • São Paulo (CGH-Congonhas) - 87 min drive

Restaurants

  • ‪Café Santos - ‬2 min walk
  • ‪Spoleto Parque Balneario - ‬2 min walk
  • ‪Beduíno - ‬2 min walk
  • ‪Restaurante - Parque Balneário Hotel - ‬2 min walk
  • ‪Independência Choperia & Restaurante - ‬2 min walk

About this property

Parque Balneário Hotel Santos by Castelo Itaipava

4-star hotel near Gonzaga Beach
Parque Balneário Hotel Santos by Castelo Itaipava offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 11 square feet (1 square meters) and includes conference space. A terrace, a complimentary children's club, and laundry facilities are also featured at Parque Balneário Hotel Santos by Castelo Itaipava. Parking is available for a fee.

This 4-star Santos hotel is smoke free.

  • 119 guestrooms or units
  • 11 sq ft of conference space
  • 1 sq m of conference space
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Parque Balneário Hotel Santos by Castelo Itaipava offers 119 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.

Similar properties

Exterior
Novotel Santos Gonzaga
Gonzaga
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very Good, 1,000 reviews
$92 nightly
The price is $94
Sep 20 - Sep 21
Total with taxes and fees
Novotel Santos Gonzaga

Property amenities

Family friendly

  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (BRL 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Free children's club
  • Gym
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1"on-site accessible parking spaces 1", on-site accessible parking spaces
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchairs on site

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 99 per pet, per night
  • Maximum 1 (weight limit: 22 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: 12 percent

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: BRL 40 per day
  • Pet fee: BRL 99 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation. At check-in, guests must provide a record of full COVID-19 vaccination.

We should mention

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels to Brazil, if just one of the parents is traveling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Parque Balneario
Parque Balneario Hotel
Parque Balneario Hotel Santos
Parque Balneario Santos
Parque Balneario Hotel Santos, Brazil
Parque Balneario Santos Atlantica Hotels Hotel
Parque Balneario Atlantica Hotels Hotel
Parque Balneario Santos Atlantica Hotels
Parque Balneario Atlantica Hotels
Hotel Parque Balneario Santos By Atlantica Hotels Santos
Santos Parque Balneario Santos By Atlantica Hotels Hotel
Hotel Parque Balneario Santos By Atlantica Hotels
Parque Balneario Santos By Atlantica Hotels Santos
Parque Balneario Hotel

Frequently asked questions

How close is Parque Balneário Hotel Santos by Castelo Itaipava to the airport?

Parque Balneário Hotel Santos by Castelo Itaipava is 45.8 mi (87-min drive) away from the São Paulo (CGH-Congonhas) airport, the closest popular airport to the property.

How much does it cost to stay at Parque Balneário Hotel Santos by Castelo Itaipava?

As of Sep 4, 2026, prices found for a 1-night stay for 2 adults at Parque Balneário Hotel Santos by Castelo Itaipava on Oct 5, 2026 start from $94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Parque Balneário Hotel Santos by Castelo Itaipava have an airport shuttle?

Airport shuttle services are not available at Parque Balneário Hotel Santos by Castelo Itaipava.

How close is Parque Balneário Hotel Santos by Castelo Itaipava to the beach?

This hotel is a short 1-minute walk from Gonzaga Beach and 3-minute walk from Boqueirao Beach. Don't forget your sunscreen!

Does Parque Balneário Hotel Santos by Castelo Itaipava offer free breakfast?

Parque Balneário Hotel Santos by Castelo Itaipava does not offer free breakfast.

Is there a casino at Parque Balneário Hotel Santos by Castelo Itaipava?

No, there is no casino at this hotel.

What time is check-in at Parque Balneário Hotel Santos by Castelo Itaipava?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Parque Balneário Hotel Santos by Castelo Itaipava?

Free parking is not available at this hotel. Valet parking is available for BRL 40 per day.

Does Parque Balneário Hotel Santos by Castelo Itaipava have a pool?

Parque Balneário Hotel Santos by Castelo Itaipava features an outdoor pool.

Does Parque Balneário Hotel Santos by Castelo Itaipava have a restaurant?

Yes, there is a restaurant on site.

Does Parque Balneário Hotel Santos by Castelo Itaipava have a spa?

There are no spa services available at this hotel.

How close is Parque Balneário Hotel Santos by Castelo Itaipava to downtown Santos?

Parque Balneário Hotel Santos by Castelo Itaipava is 0.9 mi away from Santos.

Parque Balneário Hotel Santos by Castelo Itaipava Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 645 out of 1006 reviews
Rating 8 - Good. 237 out of 1006 reviews
Rating 6 - Okay. 73 out of 1006 reviews
Rating 4 - Poor. 25 out of 1006 reviews
Rating 2 - Terrible. 26 out of 1006 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location , close to beach, eateries, shopping
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely beach view and very clean property. Would stay here again!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Wilfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with great staff and a great location
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location across from beach. Near many restaurants and shopping. Staff was great
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Thais

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is perfect and very nice hotel
Stayed 2 nights in Aug 2025
Verified review

8/10 Good

Debra

Liked: Cleanliness, amenities
Staff friendly n helpful. Convenience to beach great. Room size good only storage furniture was old n clean
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Eliane

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Michelle

Disliked: Cleanliness, amenities, property conditions & facilities
The facility needs renovations
Stayed 9 nights in May 2026
Verified review

10/10 Excellent

Ragda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and excellent service.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Diamantina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very close to the beach and with lots of shops and restaurants nearby.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
The Lobby was Beautiful, the staff was Friendly, Helpful. The room was spacious and accommodating. The Breakfast was a wide variety of foods, and delicious. The coffee was fabulous!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

ANDRE MARTIN

Liked: Staff & service
Excelente
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Andrea

Liked: Cleanliness, amenities, property conditions & facilities
Nice location! Beautiful sunset from the pool deck!
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Oscar

Liked: Amenities, property conditions & facilities
Excellent hotel. Very professional and courteous staff. Extremely clean. Breakfast was delicious. Highly recommend! I would stay again!
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

Angelo

Liked: Staff & service, amenities
Disliked: Cleanliness
The hotel is on a nice location, close to the beach and close to shops. I think this hotel in general can look into cleaniness and some renovation works. Breakfast is simple and small.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

Abdelhadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beau
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Julio Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente !
Stayed 2 nights in May 2025
Verified review

8/10 Good

Sheila

Liked: Cleanliness, staff & service
N/a
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Lynn

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast buffet was excellent and plentiful. Guilherme in the restaurant was a fantastic server/manager. Pool area & views of beach were beautiful. Conveniently attached to a shopping mall and walkable to many sights, restaurants and shops. Check-in was a bit chaotic and they told us they were unaware that cruise ship passengers would be checking out & in on that day - so they wer "not prepared". Rooms on lower floors dfinitely hear the street noise, especially overnight. Also, seemed odd to have a front desk staff member at a tourist hotel that only speaks Portuguese (no English she told us) which meant Google Translate to the rescue to inquire about when our room would be ready, etc.
Stayed 2 nights in Mar 2026
Verified review

6/10 Okay

Michael

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Photos of property were misleading property was much older than photos showed. Expect charges for almost every amenity. For instance water to make your coffee is an additional charge.Low quality bedding linens and towels. Items left in the room from previous customers or guests for example balloons and rose petals. When we told the front desk that the jets in our tub were not working they politely said yes you are correct. When we asked if we could get them looked at they said no, they are just broken. When my wife and I come back we will be looking for an alternative hotel.
Stayed 4 nights in May 2026
Verified review

4/10 Poor

Rickard

Disliked: Cleanliness, staff & service, amenities
Arrogant personal
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Suellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Randi

Liked: Amenities
Disliked: Staff & service
The location of this hotel is fantastic, as is the rooftop pool. These are the two best parts of the hotel. The customer service was not good and the rooms are not in very good condition. The check in was wildly slow and later than the 3:00 time promised. They have checkout at noon but neglect to tell you that you absolutely cannot use any of the facilities after you check out. We wanted to buy lunch at the pool and wait for our 3:00 uber and they said absolutely not! I have never experienced that before. In short the prior reviews do not really tell whole the story. This is much more like a 3 star hotel with a rather unfriendly and unhelpful staff. As long as you know this and don't really mind, then for sure the location and rooftop pool are wonderful!!
Stayed 2 nights in Mar 2026
Verified review

4/10 Poor

Regis

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Ac was very loud at night and we couldn’t sleep. Also the Internet signal was very weak.
Stayed 5 nights in Jul 2025

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