2/10 Terrible
Michael v.
22 jun. 2025
No le gustó: Limpieza
Beware of this propertyThe location overall was okay, a few minutes walk from multiple locations but to summarize....First when having trouble using the vrbo app for check in we were pushed to use whatsapp which is sketchyNext when we checked in we found strands of hair on the floor, part of a bathrobe left in the pool and this was after they just informed us the place had been fully cleaned.The longer we stayed the more we noticed things we not nearly as described.While not inclusive below is what we discovered over a 3 day booking:Upstairs dishwasher is broken, both refrigerator doors don't seal, stovetop downstairs does not work, towel bar in the upstairs fell off when used, knob to switch between wand and overhead shower is broken in the downstairs bathroom, latch for upstairs unit entrance does not latch, knob on the gait to downstairs unit falls off. We had to contact them multiple times to fix a toilet to their credit they did show up for the next day but we not able to fix.I understand things happen but when I approached them for a partial refund due to many problems and not being able to use the property as intended and it's overall state they were not receptive to this going so far to blame all of of these problems on our group. Would not use again, if using document everything during your stay
Michael v.
Se hospedó 3 noches en junio de 2025