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Platino Hotel & Casino

3.0 star property
3-star Colonial hotel near Monument to the Heroes of the Restoration

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Photo gallery for Platino Hotel & Casino

Front of property - evening/night
Balcony
Interior entrance
Interior
Junior Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
Av. Estrella Sadhala, frente a PUCMM, Plaza Platinium, Santiago de los Caballeros, 51031
  • Monument to the Heroes of the Restoration
    ‪14 min walk‬
  • Catedral de Santiago
    ‪4 min drive‬
  • Estadio Cibao
    ‪5 min drive‬
  • Santiago (STI-Cibao Intl.)
    ‪14 min drive‬

Room options

View all photos for Junior Suite Deluxe

Junior Suite Deluxe | Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite Deluxe

8.0 out of 10
Very good
(6 reviews)
  • 32 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Deluxe Room

Executive Deluxe Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Executive Deluxe Room

8.8 out of 10
Excellent
(12 reviews)
  • 22 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Superior Room

Executive Superior Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Executive Superior Room

8.4 out of 10
Very good
(41 reviews)
  • 24 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite

8.4 out of 10
Very good
(9 reviews)
  • 30 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Santiago de los Caballeros

Heart of Santiago de los Caballeros.Your stay at this La Zurza hotel places you within 2 miles (3 km) of Monument to the Heroes of the Restoration and Catedral de Santiago. Hermanos Patino Bridge and Centro Leon are also within 3 miles (5 km).

What's nearby

  • Monument to the Heroes of the Restoration - 14 min walk - 0.8 miles
  • Catedral de Santiago - 4 min drive - 1.4 miles
  • Estadio Cibao - 5 min drive - 2.5 miles
  • Colinas Mall - 6 min drive - 3.1 miles
  • Mundo Acuático - 7 min drive - 4.7 miles

Getting around

  • Cibao Intl. Airport (STI) - 20 min drive

Restaurants

  • ‪Square One - ‬3 min walk
  • ‪El Parrillon Monumental - ‬4 min drive
  • ‪Caña Liquor Store - ‬4 min walk
  • ‪Pork & Beer Culture - ‬3 min drive
  • ‪Wendy’s - ‬16 min walk

About this property

Platino Hotel & Casino

3-star Colonial hotel near Monument to the Heroes of the Restoration
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center, a meeting room, and limo/town car service. A casino, a nightclub, and multilingual staff are also featured at Platino Hotel & Casino. An airport shuttle (available 24 hours), a theme park shuttle, and a bus station shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Colonial Santiago de los Caballeros hotel.

  • 1 building
  • 91 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Casino
  • Nightclub
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Platino Hotel & Casino offers 91 air-conditioned accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Santiago de los Caballeros hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and ceiling fans. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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Palmetto Hotel

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  • Parking included
  • Free WiFi
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4.1 out of 5, Very Good, 424 reviews
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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free casino shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • 15 slot machines
  • 6 gaming tables
  • Casino
  • Concerts/live shows
  • Nightclub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property uses solar energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

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Platino Hotel & Casino Hotel Santiago de los Caballeros

Frequently asked questions

How close is Platino Hotel & Casino to the airport?

Platino Hotel & Casino is 9.6 mi (20-min drive) away from the Cibao Intl. Airport (STI) airport, the closest popular airport to the property.

How much does it cost to stay at Platino Hotel & Casino?

As of Sep 7, 2025, prices found for a 1-night stay for 2 adults at Platino Hotel & Casino on Sep 26, 2025 start from $56.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Platino Hotel & Casino have an airport shuttle?

Platino Hotel & Casino offers an airport shuttle 24 hours a day, on request, for a charge of USD 25 per vehicle, one-way.

Does Platino Hotel & Casino offer free breakfast?

Platino Hotel & Casino offers free continental breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Platino Hotel & Casino?

During your stay you can enjoy the onsite casino, featuring 15 slot machines and 6 gaming tables.

What time is check-in at Platino Hotel & Casino?

Check-in begins at 3 PM.

Is there free parking at Platino Hotel & Casino?

This hotel offers free self parking.

Does Platino Hotel & Casino have a pool?

Platino Hotel & Casino does not have a pool.

Does Platino Hotel & Casino have a restaurant?

Platino Hotel & Casino is home to BarRocko, which features international cuisine.

Does Platino Hotel & Casino have a spa?

There are no spa services available at this hotel.

How close is Platino Hotel & Casino to downtown Santiago de los Caballeros?

Platino Hotel & Casino is 2.5 mi away from Santiago de los Caballeros.

Platino Hotel & Casino Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 522 out of 1001 reviews
Rating 8 - Good. 274 out of 1001 reviews
Rating 6 - Okay. 113 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 48 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Jeffery Allen

Disliked: Property conditions & facilities
Property outdated transportation was inconvenient restaurants were fair
Stayed 4 nights in Jul 2025

10/10 Excellent

xiomara, Bronx

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and attentive staff. Comfortable bed and great location. Wonderful breakfast. Stayed for one night. Will go back anytime. I recommend it
Stayed 1 night in Jun 2025

8/10 Good

Juan Jose

Liked: Cleanliness, amenities, property conditions & facilities
Low security at the parking lots, my car it was scratched and they did not inform me.I paid us500 dollars for.
Stayed 5 nights in Jun 2025

10/10 Excellent

Elizabeth

Stayed 1 night in May 2025

8/10 Good

Lessell

Stayed 1 night in May 2025

10/10 Excellent

Wisly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was wonderful to stay at the hotel platino
Stayed 1 night in May 2025

10/10 Excellent

Shahid, MAYAGUEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience, very polite staff, breakfast a la carta, included every morning, will visit again soon.
Stayed 4 nights in May 2025

10/10 Excellent

Marlenny

Stayed 1 night in May 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good stay, friendly staff. Convenient location. Would recommend.
Stayed 4 nights in Feb 2025

10/10 Excellent

Mario

Liked: Staff & service
Breakfast i like
Stayed 6 nights in May 2025

10/10 Excellent

Ada

Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 3 nights in May 2025

10/10 Excellent

Gwyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice the Cosino was very nice. Walking around felt unsafe and there was nothing to see on that location.
Stayed 1 night in May 2025

10/10 Excellent

Reydilerni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Reese

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I didn't not have a good experience at this hotel!
Stayed 3 nights in May 2025

10/10 Excellent

Konstantin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!!!
Stayed 1 night in Apr 2025

10/10 Excellent

GIL, CHANDLER

Stayed 1 night in Apr 2025

6/10 Okay

Pedro

Liked: Cleanliness, staff & service
Check in was to much time
Stayed 1 night in Apr 2025

10/10 Excellent

Nick

Stayed 1 night in Mar 2025

10/10 Excellent

Isaias

Stayed 1 night in Apr 2025

10/10 Excellent

Thelma

Stayed 13 nights in Mar 2025

10/10 Excellent

IDMSystem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Apr 2025

10/10 Excellent

jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Douglas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Gilberto, miami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secure parking, very nice staff, excellent included A la Carte breakfast, low price compared to many other options. Only issue was that in the bathroom the shower cabin was too small for my size and weight.
Stayed 1 night in Apr 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue mi primera vez en este hotel y seguiré escogiendo esta opción cuando regrese a Santiago. Tiene una excelente relación entre precio y servicio. Todo el personal súper atento. No es una edificación nueva o moderna, pero todo está en condiciones y limpio.
Stayed 4 nights in Apr 2025