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Platino Hotel & Casino

3.0 star property
3-star Colonial hotel near Monument to the Heroes of the Restoration

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Photo gallery for Platino Hotel & Casino

Front of property - evening/night
Property grounds
Interior entrance
Casino
Minibar, in-room safe, blackout drapes, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
Av. Estrella Sadhala, frente a PUCMM, Plaza Platinium, Santiago de los Caballeros, 51031
  • Place, Monument to the Heroes of the Restoration
    ‪14 min walk‬
  • Place, Bella Terra Mall
    ‪4 min drive‬
  • Place, Catedral de Santiago
    ‪8 min drive‬
  • Airport, Santiago (STI-Cibao Intl.)
    ‪21 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite

8.4 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Superior Room

Executive Superior Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Executive Superior Room

8.4 out of 10
Very good
(43 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Deluxe Room

Executive Deluxe Room | Minibar, in-room safe, blackout drapes, iron/ironing board

Executive Deluxe Room

8.8 out of 10
Excellent
(13 reviews)
  • 22 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite Deluxe

Junior Suite Deluxe | Minibar, in-room safe, blackout drapes, iron/ironing board

Junior Suite Deluxe

8.0 out of 10
Very good
(6 reviews)
  • 32 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Santiago de los Caballeros

Heart of Santiago de los Caballeros.Your stay at this La Zurza hotel places you within 2 miles (3 km) of Monument to the Heroes of the Restoration and Catedral de Santiago. Hermanos Patino Bridge and Centro Leon are also within 3 miles (5 km).

What's nearby

  • Monument to the Heroes of the Restoration - 14 min walk - 0.8 miles
  • Bella Terra Mall - 4 min drive - 1.3 miles
  • Historic San Luis Fort Museum - 8 min drive - 1.7 miles
  • Catedral de Santiago - 8 min drive - 1.4 miles
  • Hermanos Patino Bridge - 9 min drive - 1.6 miles

Getting around

  • Cibao Intl. Airport (STI) - 20 min drive

Restaurants

  • ‪Supermarcado Bravo Cafe - ‬14 min walk
  • ‪Square One - ‬3 min walk
  • ‪Café Santo Domingo - ‬11 min walk
  • ‪Caña Liquor Store - ‬4 min walk
  • ‪Amigos 24 Horas - ‬14 min walk

About this property

Platino Hotel & Casino

3-star Colonial hotel near Monument to the Heroes of the Restoration
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a 24-hour business center, a meeting room, and limo/town car service. A casino, a nightclub, and multilingual staff are also featured at Platino Hotel & Casino. An airport shuttle (available 24 hours), a theme park shuttle, and a bus station shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Colonial Santiago de los Caballeros hotel.

  • 1 building
  • 91 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Casino
  • Nightclub
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Platino Hotel & Casino offers 91 air-conditioned accommodations with minibars and safes. LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Santiago de los Caballeros hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and ceiling fans. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

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Mar 4 - Mar 5
Total with taxes and fees
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Property amenities

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Free casino shuttle
  • Cruise terminal shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Private picnics

Things to do

  • 15 slot machines
  • 6 gaming tables
  • Casino
  • Concerts/live shows
  • Nightclub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the cruise terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25 per vehicle (one-way, maximum occupancy 4)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property uses solar energy. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

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Frequently asked questions

How close is Platino Hotel & Casino to the airport?

Platino Hotel & Casino is 9.6 mi (20-min drive) away from the Cibao Intl. Airport (STI) airport, the closest popular airport to the property.

How much does it cost to stay at Platino Hotel & Casino?

As of Feb 2, 2026, prices found for a 1-night stay for 2 adults at Platino Hotel & Casino on Feb 23, 2026 start from $60.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Platino Hotel & Casino have an airport shuttle?

Platino Hotel & Casino offers an airport shuttle 24 hours a day, on request, for a charge of USD 25 per vehicle, one-way.

Does Platino Hotel & Casino offer free breakfast?

Platino Hotel & Casino offers free continental breakfast every day from 7:00 AM to 10:00 AM.

Is there a casino at Platino Hotel & Casino?

During your stay you can enjoy the onsite casino, featuring 15 slot machines and 6 gaming tables.

What time is check-in at Platino Hotel & Casino?

Check-in begins at 3 PM.

Is there free parking at Platino Hotel & Casino?

This hotel offers free self parking.

Does Platino Hotel & Casino have a pool?

Platino Hotel & Casino does not have a pool.

Does Platino Hotel & Casino have a restaurant?

Platino Hotel & Casino is home to BarRocko, which features international cuisine.

Does Platino Hotel & Casino have a spa?

There are no spa services available at this hotel.

How close is Platino Hotel & Casino to downtown Santiago de los Caballeros?

Platino Hotel & Casino is 2.5 mi away from Santiago de los Caballeros.

Platino Hotel & Casino Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 535 out of 1006 reviews
Rating 8 - Good. 265 out of 1006 reviews
Rating 6 - Okay. 113 out of 1006 reviews
Rating 4 - Poor. 46 out of 1006 reviews
Rating 2 - Terrible. 47 out of 1006 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Hipolita

Stayed 1 night in Dec 2025

8/10 Good

Darrell

Liked: Cleanliness, property conditions & facilities
This place was very nice. A perfect spot, but the staff is really nosey.
Stayed 5 nights in Dec 2025

10/10 Excellent

Wilson

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes, everything was great
Stayed 1 night in Nov 2025

6/10 Okay

HERNANDO

Business traveler
Disliked: Amenities
The security box was not working and noise near the room.
Stayed 1 night in Oct 2025

6/10 Okay

Gregory

Liked: Cleanliness, staff & service
Very nice staff and clean rooms. Okay for the price. Sink in the suite we stayed in did not work and there were no plates or microwave, so upgrading to the suite was a waste of money. Very convenient location.
Stayed 1 night in Nov 2025

6/10 Okay

Nelly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff is excellent but room is too small. Easy to find taxi and breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities
Amazing stay, amazing food and is central to everything!
Stayed 3 nights in Oct 2025

10/10 Excellent

ruthman

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was great the staff was very professional and helpful
Stayed 1 night in Oct 2025

10/10 Excellent

Everton

Stayed 3 nights in Oct 2025

6/10 Okay

Alejandro, Sanford

Liked: Staff & service
Bed was noisy. Probably too old. Air condicioner no good.
Stayed 1 night in Oct 2025

10/10 Excellent

Escolatica

Liked: Cleanliness, amenities
Breakfast is very good, great options to choose from. Staff are excellent, amazing service.
Stayed 3 nights in Oct 2025

10/10 Excellent

Prytmxie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean, it was in a safe place and the staff was very professional and nice.
Stayed 1 night in Oct 2025

8/10 Good

Franklin, NY

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy acc
Stayed 1 night in Oct 2025

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Oct 2025

8/10 Good

Pamela

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
I was able to hear the music that was playing on the first floor to the second floor
Stayed 1 night in Sep 2025

10/10 Excellent

alvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although i was only there for 5days . The staff felt like family. I will surely return .
Stayed 5 nights in Sep 2025

8/10 Good

MARGARITA

Traveled with family
Liked: Staff & service
The breakfast was very good, but the property is surrounded by very noisy area.
Stayed 4 nights in Oct 2025

10/10 Excellent

Amarfi

Stayed 1 night in Oct 2025

10/10 Excellent

Lessell

Stayed 1 night in Oct 2025

8/10 Good

Kevin J

Nice adverage hotel in Santiago! Feels safe and has close access to many amenities. Rooms very clean!
Stayed 1 night in Sep 2025

10/10 Excellent

MARY MARGARET, Southfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2025

10/10 Excellent

Maria, Lawrence

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the price! I thought it was really cute. The staff was great. My only complaint was the restaurant at the hotel. The food was not good. I will stay here again but I wont eat there again.
Stayed 1 night in Sep 2025

10/10 Excellent

Jose

Stayed 1 night in Sep 2025

10/10 Excellent

Lessell

Stayed 1 night in Sep 2025

6/10 Okay

maireni

Stayed 1 night in Sep 2025