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Hotel Universal

2.0 star property
Hotel near Santiago de Compostela Cathedral in Santiago de Compostela

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Photo gallery for Hotel Universal

Reception
Premium bedding, desk, free WiFi, bed sheets
Exterior
Exterior
Premium bedding, desk, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
Plaza Galicia, 2, Santiago de Compostela, La Coruna, 15706
  • Santiago de Compostela Cathedral
    ‪5 min walk‬
  • Obradoiro Square
    ‪5 min walk‬
  • Santiago de Compostela Cathedral Museum
    ‪5 min walk‬
  • Santiago de Compostela (SCQ-Lavacolla)
    ‪14 min drive‬

Room options

View all photos for Double or Twin Room

Premium bedding, desk, free WiFi, bed sheets

Double or Twin Room

8.4 out of 10
Very good
(8 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Twin Room

Premium bedding, desk, free WiFi, bed sheets

Twin Room

8.4 out of 10
Very good
(6 reviews)
  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room, 1 Twin Bed

Combined shower/tub, hair dryer, towels

Single Room, 1 Twin Bed

  • 97 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Premium bedding, desk, free WiFi, bed sheets

Double Room

8.6 out of 10
Excellent
(13 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use

Premium bedding, desk, free WiFi, bed sheets

Double Room Single Use

8.0 out of 10
Very good
(1 review)
  • 97 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room | Premium bedding, desk, free WiFi, bed sheets

Triple Room

9.0 out of 10
Wonderful
(6 reviews)
  • 205 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

About the neighborhood

Santiago de Compostela

Santiago de Compostela City Centre stay.With a stay at this Santiago de Compostela City Centre hotel, you'll be steps from Galicia Plaza and Galería de Arte Contemporáneo José Lorenzo. Santiago de Compostela Cathedral and Fundacion Eugenio Granell are also within half a mile (1 km).

What's nearby

  • Galicia Plaza - 1 min walk - 0.0 miles
  • University of Santiago de Compostela - 3 min walk - 0.2 miles
  • Santiago de Compostela Cathedral - 5 min walk - 0.3 miles
  • Obradoiro Square - 5 min walk - 0.3 miles
  • Santiago de Compostela Cathedral Museum - 5 min walk - 0.3 miles

Getting around

  • Santiago de Compostela Station - 10 min walk
  • Santiago de Compostela (SCQ-Lavacolla) - 23 min drive

Restaurants

  • ‪Mesón Cestaños - ‬3 min walk
  • ‪Porta Faxeira - ‬3 min walk
  • ‪La Tita - ‬3 min walk
  • ‪Mercado la Galiciana - ‬2 min walk
  • ‪Antollos pinchos e viños - ‬2 min walk

About this property

Hotel Universal

Hotel near Santiago de Compostela Cathedral in Santiago de Compostela
There's a coffee shop/cafe on site. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at Hotel Universal.

This Santiago de Compostela hotel is smoke free.

  • 54 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Coffee shop
Hotel Universal offers 54 accommodations with hair dryers. Beds feature premium bedding. This Santiago de Compostela hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations. Housekeeping is provided daily.

Languages

English, Portuguese, Spanish

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Jul 1 - Jul 2
Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 8 per person
  • A coffee shop/cafe

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 8 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Universal Santiago de Compostela
Universal Santiago de Compostela
Universal Santiago Compostela
Hotel Universal Hotel
Hotel Universal Santiago de Compostela
Hotel Universal Hotel Santiago de Compostela

Frequently asked questions

How close is Hotel Universal to the airport?

Hotel Universal is 9.9 mi (23-min drive) away from the Santiago de Compostela (SCQ-Lavacolla) airport, the closest popular airport to the property.

Does Hotel Universal have an airport shuttle?

Airport shuttle services are not available at Hotel Universal.

How close is Hotel Universal to the beach?

This hotel is 10.2 mi (20-min drive) from Praia Fluvial de Pontevea.

Does Hotel Universal offer free breakfast?

Free breakfast isn’t provided at Hotel Universal, but buffet breakfast is offered for a fee of EUR 8 per person. It's available every day from 8:00 AM to 11:00 AM.

Is there a casino at Hotel Universal?

No, there is no casino at this hotel.

What time is check-in at Hotel Universal?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hotel Universal?

Free parking is not available at this hotel.

Does Hotel Universal have a pool?

Hotel Universal does not have a pool.

Does Hotel Universal have a spa?

There are no spa services available at this hotel.

How close is Hotel Universal to downtown Santiago de Compostela?

Hotel Universal is 0.1 mi away from Santiago de Compostela.

Hotel Universal Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 255 out of 659 reviews
Rating 8 - Good. 265 out of 659 reviews
Rating 6 - Okay. 107 out of 659 reviews
Rating 4 - Poor. 22 out of 659 reviews
Rating 2 - Terrible. 10 out of 659 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

David, Vancouver

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location ten minutes walk from the railway station and five minutes walk from the nearest access to the old town. Clean well-appointed room and friendly staff. I'd absolutely stay here again.
Stayed 2 nights in Mar 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in Nov 2024

8/10 Good

aline

Liked: Room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Maria

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The place was very clean the service staff was very professional and helpful. 5 stars for Victor, Alicia at the front desk and Olga who works at the breakfast room, they all provided an excellent customer service. Thank you!!!
Stayed 4 nights in Oct 2024

4/10 Poor

Bea

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible value for money

Absolutely shocking value for money - really annoying to be given the worst rooms when you're travelling on your own Cleanliness left a lot to be desired - the bathroom bin was full with the previois guest's rubbish and the hair dryer was dirty, broken (with ancient sticky hair around it) and certainly not in presentable condition for hotel guests. Mattress and pillow reaally dated and uncomfortable. I have stayed in this hotel a few times due to its excellent location, but never again!!
Stayed 1 night in Oct 2024

6/10 Okay

Catherine

Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

claudine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel around the corner of old town. Airport bus stops right in front. Excellent breakfast and super nice staff. Would stay again.
Stayed 1 night in Sep 2024

6/10 Okay

suzanne

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Jeannie, Vienna

Stayed 1 night in Sep 2024

10/10 Excellent

Jacqueline, Saint John

Traveled with group
Friendly staff. Room was decently spaced and very clean. Breakfast was good:). Quiet at night. No screens on the windows but maybe that’s a Spain thing? Not sure. Enjoyed the location! I’d go back.
Stayed 2 nights in Sep 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Jesenia

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location.
Stayed 3 nights in Aug 2024

8/10 Good

Yoshiyuki, Whippany

Traveled with partner
Liked: Cleanliness, staff & service
No fridge in room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Victoria

Stayed 1 night in Jul 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great location, very clean and spacious. Excellent staff as well.
Stayed 1 night in Jul 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Lara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel centrally located. We had construction right outside of our window which is the only complaint
Stayed 2 nights in Jun 2024

8/10 Good

Rejean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Carola

Liked: Cleanliness, staff & service, property conditions & facilities
We has a triple room. The room had enough space for us and our daughter of 17. She even had her own TV. Only one bathroom but toilet and shower in one room made it easy.
Stayed 2 nights in Jun 2024

8/10 Good

Kieran

Liked: Cleanliness, staff & service
Nice staff
Stayed 2 nights in Jun 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Santiago Hotel

Room had a very strong smell of paint or other chemical and furniture was covered of a fine dust (seems it was recently sanded and painted) but was not cleaned properly. Had to open the windows in the middle of the night to dissipate the strong odor. Additionally, the room was next to the dining room which was extremely noisy. Complained to reception personnel about the room odor and all they said was sorry. Not much of a solution. Very displeased with this hotel.
Stayed 1 night in May 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

claire

Stayed 1 night in May 2024