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Sercotel El Balcón de la Bahía

3.0 star property
3-star hotel near Paseo de Pereda

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Photo gallery for Sercotel El Balcón de la Bahía

Exterior
Down comforters, minibar, in-room safe, desk
Deluxe Double or Twin Room, Bay View, Tower | Down comforters, minibar, in-room safe, desk
Junior Suite, Terrace | Down comforters, minibar, in-room safe, desk
Premier Double or Twin Room | Down comforters, minibar, in-room safe, desk

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Pool
  • Parking available
  • Housekeeping
  • Free WiFi

Explore the area

Map
Paseo Menéndez Pelayo 44, Santander, Cantabria, 39006
  • Gran Casino del Sardinero
    ‪16 min walk‬
  • Santander Ferry Terminal
    ‪16 min walk‬
  • Palacio de la Magdalena
    ‪7 min drive‬
  • Santander (SDR)
    ‪9 min drive‬

Room options

View all photos for Deluxe Double or Twin Room, Terrace

Deluxe Double or Twin Room, Terrace | Down comforters, minibar, in-room safe, desk

Deluxe Double or Twin Room, Terrace

  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double or Twin Room

Down comforters, minibar, in-room safe, desk

Deluxe Double or Twin Room

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite, 1 Queen Bed, City View, Tower

Junior Suite, 1 Queen Bed, City View, Tower | Down comforters, minibar, in-room safe, desk

Junior Suite, 1 Queen Bed, City View, Tower

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premier Double or Twin Room

Premier Double or Twin Room | Down comforters, minibar, in-room safe, desk

Premier Double or Twin Room

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed | Down comforters, minibar, in-room safe, desk

Standard Double Room, 1 Queen Bed

  • 140 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double or Twin Room, Bay View, Tower

Deluxe Double or Twin Room, Bay View, Tower | Down comforters, minibar, in-room safe, desk

Deluxe Double or Twin Room, Bay View, Tower

  • 194 sq ft
  • Bay view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite, Terrace

Junior Suite, Terrace | Down comforters, minibar, in-room safe, desk

Junior Suite, Terrace

  • 431 sq ft
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Santander

Heart of Santander.Your stay at this Santander hotel places you within a 10-minute walk of Paseo de Pereda and Chico Port. Palace of Festivals of Cantabria and Centro Botín are also within 2 miles (3 km).

What's nearby

  • El Sardinero Stadium - 14 min walk - 0.8 miles
  • Gran Casino del Sardinero - 16 min walk - 0.9 miles
  • Santander Ferry Terminal - 16 min walk - 0.9 miles
  • El Sardinero Beach - 16 min walk - 0.9 miles
  • Palacio de la Magdalena - 7 min drive - 2.0 miles

Getting around

  • Santander (YJL-Santander Train Station) - 7 min drive
  • Santander (SDR) - 15 min drive

Restaurants

  • ‪Del Puerto - ‬6 min walk
  • ‪La Bombi - ‬4 min walk
  • ‪Sakura - ‬4 min walk
  • ‪Taj Mahal Restaurante - ‬5 min walk
  • ‪Moondog - ‬3 min walk

About this property

Sercotel El Balcón de la Bahía

3-star hotel near Paseo de Pereda
As a guest of Sercotel El Balcón de la Bahía, you'll find an outdoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces. Sercotel El Balcón de la Bahía also features a garden, express check-in, and express check-out. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Sercotel El Balcón de la Bahía was completed in September 2022.

This 3-star Santander hotel is smoke free.

  • 20 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 1850
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
Sercotel El Balcón de la Bahía offers 20 air-conditioned accommodations with minibars and espresso makers. Beds feature down comforters. 40-inch Smart televisions come with digital channels and Netflix. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, French, German, Spanish

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Property amenities

Family friendly

  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Beach shuttle (surcharge)
  • Onsite parking available only on request
  • Secured, uncovered self parking on site (EUR 17 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (35 inches high)
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Lever door handles
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 40-inch smart TV with digital channels
  • Netflix

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Espresso maker
  • Free bottled water
  • Mini-fridge
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: EUR 17 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, debit cards, cash, and mobile payments.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open March 24 and close October 31.
  • Pool access available from 10:30 AM to 8:30 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Frequently asked questions

How close is Sercotel El Balcón de la Bahía to the airport?

Sercotel El Balcón de la Bahía is 5.2 mi (15-min drive) away from the Santander (SDR) airport, the closest popular airport to the property.

How much does it cost to stay at Sercotel El Balcón de la Bahía?

As of May 23, 2025, prices found for a 1-night stay for 2 adults at Sercotel El Balcón de la Bahía on May 25, 2025 start from $82.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sercotel El Balcón de la Bahía have an airport shuttle?

Airport shuttle services are not available at Sercotel El Balcón de la Bahía.

How close is Sercotel El Balcón de la Bahía to the beach?

This hotel is 1 mi (5-min drive) from El Sardinero Beach and 1.3 mi (3-min drive) from Los Peligros Beach. Don't forget your sunscreen!

Does Sercotel El Balcón de la Bahía offer free breakfast?

Sercotel El Balcón de la Bahía does not offer free breakfast.

Is there a casino at Sercotel El Balcón de la Bahía?

No, there is no casino at this hotel, but Gran Casino del Sardinero (17-min walk) is nearby.

What time is check-in at Sercotel El Balcón de la Bahía?

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM.

Is there free parking at Sercotel El Balcón de la Bahía?

Free parking is not available at this hotel. Self parking is available for EUR 17 per night.

Does Sercotel El Balcón de la Bahía have a pool?

Sercotel El Balcón de la Bahía features an outdoor pool. Guests can enjoy pool access from 10:30 AM to 8:30 PM.

Does Sercotel El Balcón de la Bahía have a spa?

There are no spa services available at this hotel.

How close is Sercotel El Balcón de la Bahía to downtown Santander?

Sercotel El Balcón de la Bahía is 0.8 mi away from Santander.

Sercotel El Balcón de la Bahía Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 68 out of 97 reviews
Rating 8 - Good. 19 out of 97 reviews
Rating 6 - Okay. 4 out of 97 reviews
Rating 4 - Poor. 3 out of 97 reviews
Rating 2 - Terrible. 2 out of 97 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jose Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel con encanto y muy limpio. El trato muy bueno y cercano.
Stayed 3 nights in Feb 2025

10/10 Excellent

DAUDE

Stayed 1 night in Jan 2025

8/10 Good

FERNANDO

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was great, but parking was awful.
Stayed 2 nights in Oct 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
I thought it was a very good quiet location. Staff were very freindly and very informative especially daniel! Room had everything you needed loved the daily pastries. The walls were quite thin so could hear a little noise from next door but apart from that was great!
Stayed 4 nights in Oct 2024

10/10 Excellent

Colin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden Gem/Joya Escondida

Sooo friendly. Small quiet hotel within easy walking distance of puerto chico and main town and not far from El Sardinero beach. Really comfortable very welcoming with little details on way in and out. A great place to stay in Santander
Stayed 1 night in Oct 2024

6/10 Okay

Andrew

Light not welcome

There was a lot of unwanted light pollution within the room and coming in the widows, even pass the closed curtains.
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would recommend

Friendly staff, had everything you could wish for, rooms we very clean and comfortable, convenient and good value. Would recommend.
Stayed 3 nights in Oct 2024

10/10 Excellent

Neil

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

Exceptional stay ,Daniel was amazing,from the glass of cava to explaining everything,showing us how things worked,and booking a taxi for the airport on departure. Loved the gift breakfast 💕 Room was immaculate, unfortunately we didn't use the pool or the gym but all looked amazing . Excellent location for old town
Stayed 2 nights in Sep 2024

8/10 Good

Janet

Liked: Cleanliness, staff & service
The hotel was not quite what we imagined as there were no facilities at all apart from tea and coffee making and pastries/biscuits in the room. This was mainly our fault as we hadn’t checked the details properly and didn’t realise there was no bar or breakfast. There is an outdoor pool but it didn’t look inviting. Staff are wonderful and helpful and the location is great so easy walking to the port and restaurants. The room was very clean. We had a sea view but in the distance over rooftops.
Stayed 2 nights in Sep 2024

6/10 Okay

Arina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
It was not a full service property. They did supply some sort of breakfast. The cost is too high for the value. Parking was not nearb
Stayed 1 night in Sep 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must for your stay in Santander

Wonderful hotel we couldn't have asked for more from the check in onwards everything was just perfect. We can't recommend this hotel highly enough. Staff deserve praise so professional yet friendly.
Stayed 4 nights in Sep 2024

8/10 Good

Andrew, Daventry

Liked: Cleanliness, staff & service, property conditions & facilities
Paula looked after us very well. Our initial room had a sink within The bedroom which is not acceptable to us, but Paula sorted a change for the last two nights. Great location for walking to lots of bars as well as waterfront, but quiet generally.
Stayed 3 nights in Sep 2024

6/10 Okay

Myrna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t enjoy our stay for two major reasons. We didn’t sleep well because the room was too hot for our liking. The thermostat was set to 23C (73F) and couldn’t be controlled from the room. We live in the San Francisco Bay Area where nights cool to the high 50s to low 60s except on rare occasions. So when we stay at hotels, 18 or 19C is what’s comfortable for sleeping. The second reason we didn’t like it is that there was a little too much fragrance in the room, to our taste anyway. It felt like we were in a gift shop of scents. And the lotion was way too sickeningly sweet. What’s good is that it’s a cute hotel, staff we met were absolutely lovely…location is awesome.
Stayed 1 night in Sep 2024

10/10 Excellent

timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and hospitality
Stayed 1 night in Sep 2024

2/10 Terrible

Eli

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, not far from main harbour front, bus connections and train station. A small hotel so the reception is not manned 24 hrs, but there is an emergency mobile nos to call. We had to use this when our taxi did not turn up for our airport transfer before 8am. Staff were really friendly, complimentary water coffee and cakes were very much appreciated to get us going in the. morning before venturing out for a proper breakfast. Our rooms were on the ground floor, which we did not like very much as they opened out into the reception area. But it was a quiet hotel with minimal noise so not really a big issue. Would definately recommend and would use again if we are back in Santander.
Stayed 5 nights in May 2024

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a quiet street - a short walk away from main areas
Stayed 2 nights in Aug 2024

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 2 nights in Jul 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The hotel was perfectly located the staff very helpful and friendly and the room was perfect
Stayed 4 nights in Jun 2024

10/10 Excellent

Callum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel in a great location. The staff at reception were incredible and their service really made our stay. The room was comfortable and a good size. The pool is deeper than it looks and was a nice touch.
Stayed 1 night in Jul 2024

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Stay

Beautifully kept small hotel, very close to old town . Nice staff. Room we had booked was fine but bed was too small, so we upgraded to a suite with a balcony and direct access to garden, which was excellent value for money. Parking quite restricted but fine with assistance
Stayed 3 nights in Jun 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

William

Traveled with partner
Staff are incredibly friendly and helpful. Lovely touch on both arrival ( glass of cava) and departure (small gift). Location is good for walking to central areas. Rooms very clean and modern. Only downside is parking which is very tight and there are only half a dozen spaces ( hotel is small probably no more than 15 rooms total so presumably sufficient). We would definitely stay there again.
Stayed 2 nights in Jun 2024