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Based on 362 reviews TripAdvisor Traveler Rating 4.5 out of 5

Hotel Description

3.5-star beachfront hotel near Zazue

On the beach

A stay at this hotel places you within half a mile (1 km) of Zazue and 6 miles (10 km) of Rodadero Beach. Also within 9 miles (15 km) are Blanca Beach and Santa Marta Beach.

Business services

This hotel features 2 bars/lounges, a poolside bar, and a restaurant. Traveling on business? Take advantage of the business center and free WiFi in public areas. Free self parking is free for guests, and you can enjoy a meal in one of the 2 coffee shops/cafés.

Free WiFi, balconies

The 140 guestrooms feature thoughtful touches like bathrobes and slippers, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include free WiFi, balconies, and LED TVs with cable channels.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 4 Max
$67 per night

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Twin Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

% of guests recommend out of 362 reviews

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About the Mercure Santa Marta Emile

Location Calle 115 No 2 39, Santa Marta, 0

Property Features

Mercure Santa Marta Emile offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site, along with 2 coffee shops/cafés. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. A business center and meeting rooms are available. Event space at this hotel measures 4306 square feet (400 square meters) and includes conference space. Spa services, a library, and a terrace are also featured at the business-friendly Mercure Santa Marta Emile. Limited free parking is available on a first-come, first-served basis. This 3.5-star Santa Marta hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 17 levels
  • 2 bars or lounges
  • 2 coffee shops
  • 6 conference rooms
  • 4306 sq ft of conference space
  • 400 sq m of conference space
  • Built in 2015
  • Dining venue
  • Bar by the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Santa Marta (SMR-Simon Bolivar) (4.7 km / 2.9 mi)
  • Parking: Free self parking

Room Amenities

Mercure Santa Marta Emile offers 140 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature down comforters. 42-inch LED televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Santa Marta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Private balcony
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Down blanket
  • Shower
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 10:30 AM.

Emile Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

Spa Services

  • Hot stone massage
  • Manicures and pedicures
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:30 PM

Special check-in instructions:

Breakfast is not included in the Breakfast rate for children ages 4-12. Additional fees of COP 15 per child, per day apply and are collected at the property. There is no breakfast fee for children age 3 and younger. For more details, please contact the property using the number provided on the booking confirmation email.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: COP 80000 per pet, per night
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 33 lb)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • The national sales tax (19%) is charged upon check-out to citizens of Colombia regardless of length of stay and to foreigners staying 60 consecutive days or more. Foreigners on a tourist visa are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.
  • Resort fee: COP 7000.00 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: COP 34000 for adults and COP 22000 3-12años for children (approximately)
  • Pet fee: COP 80000 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Mercure Santa Marta Emile Hotel
  • Mercure Emile Hotel
  • Mercure Santa Marta Emile
  • Mercure Emile

You should know

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for foreign visitors). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).