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"The property says all inclusive but it's not. You need to pay extra for room service. You can eat by the pool and if you want to take food from the ... " More

By a verified traveler on Wed 26 May 2021

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Hotel Description

4-star beachfront resort near Huatulco Beach

On the beach

You'll find Huatulco Beach and Chahue Beach within 3 miles (5 km) of this Santa María Huatulco resort. Also, Bahías de Huatulco is within half a mile (1 km) and Playa Arrocito is within 2 miles (3 km).

Poolside dining

This resort features 5 restaurants, 3 outdoor pools, and a gym. There's fun for all ages with a free kid's club and a children's pool, and supervised childcare is an added bonus. Relax with a drink at the bar/lounge and enjoy perks like free self parking and free WiFi.

Free WiFi, LCD TVs

The 494 guestrooms have LCD TVs with cable channels and offer free WiFi and minibars. Room service, free bottled water, and ceiling fans are also available.

Deluxe Room-Super Saver, Garden View

Bed Count 1 King Bed Maximum Occupancy 4 Max
$114* Per night/room Jun 5 - Jun 6

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Brisas Beach Club

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Superior two beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Las Brisas Huatulco ratings based on 10 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Las Brisas Huatulco

Everyone (6) Family (2)
3 out of 5
The property says all inclusive but it's not. You need to pay extra for room service. You can eat by the pool and if you want to take food from the buffet out to your room you can not. They want you to upgrade your liquor package but there 2-4 levels to upgrade. So when it say all inclusive IT'S NOT

Posted by on May 26, 2021

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Comment from Hotel Management

Jun 2, 2021 by lbhc

We sincerely thank you for your visit as well as for the expressed opinions, we respect the value of every comment and see it as an appreciable opportunity to improve, nonetheless,all due respect, it must be stated that, in fact, our property holds the category of an All Inclusive establishment, and, as any hospitality business, it contemplates restrictions and different ranks and status in our products catalogue, so, as explained, in fact, for around 17 years now, we are an All Inclusive resort. By the way, as any other all inclusive establishment, we definitely set sanitary regulations, just in order to preserve the appropriate hygienic conditions for the best interest of our operations, that´s is one main reason to prevent people from taking food off our restaurants. Best regards

5 out of 5

Posted by on Feb 15, 2021

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5 out of 5
The Hotel was beautiful and very clean. The staff was extremely friendly and eager to make you feel welcomed. I will definitely return to this Hotel!

Posted by on Jul 25, 2019

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Comment from Hotel Management

Aug 13, 2019 by lbhc

it is such a great time to find out about your kind appreciation, we´ll be looking forward your next visit. Thank you for choosing us

4 out of 5
Room had a great view but moving around the hotel was a bit uncomfortable

Posted by on Jan 14, 2019

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1 out of 5
We had a very bad experience with the hotel the room that they gave us was so bad it had bugs on the quilt and had flying ants on the drapes so my wife went up there to talk to them about the room they said they couldn’t do anything about it so we had to get the bellboy to tell them that the room was filthy and there is no way it was sanitary to sleep in there . So we were arguing with them back-and-forth about another room they refuse to put his in another room and less we paid more money. We ended up having to pay more money to get a better room we just cannot believe it the room that they offered us online was not the room that they gave us The room that we seen online that was was supposed to be for us was the one they upgraded and we ended up paying more we just couldn’t believe Plus the food was awful we tried every restaurant in the hotel and it’s canned food out of the box that they mix together and try to serve it to us it so we want everybody to know to be careful because it’s a scam Arthur Niavez ... San Diego Cali

Posted by on Dec 30, 2018

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Comment from Hotel Management

Jan 4, 2019 by lbhc

It is always a valuable opportunity to find out about on our guests opinions, since, it allow us to closely examine our actual configuration, as well as it happens to be a lawful chance to clear arbitray and deceitful information, such as the one expressed on the current review: It is only fair to mention that we operate our resort through strict sanitation processes-fumigation included-, hence, all due respect, this affirmation, is just a plain and simple lie: what it is not mentioned is that the user displayed an open reluctance to pay for a higher category room, since, that was what this guest just wanted, a better room, without having to pay for it. Ultimately, regarding the food topic, it is simply false that we offer "canned food" and it is totally revealing to disclose the obvious dishonest core of this affirmation: "the food was awful we tried every restaurant in the hotel" right, so "awful" that you allegedly managed to try our seven different restaurants, to find out how bad they were... In all fairness, you did honored your threat about trying to provoque a serious damage to our well earned reputation if you were not pleased with a better room perk... Best regards

4 out of 5

10 days at Las Brisas Huatulco

Pros: Staff super friendly and very accommodating. Great views of the ocean and great landscape. Room service is excellent. You get 15% discount.
Cons: Bigger TVs. and better A/C.
Excellent customer service, very professional and very, very friendly. The only exception is the Bar by the pool. The guys there have attitudes. We stayed at the Mar location (Bearing building) 3rd floor. So the view of the Pacific was spectacular. In this hotel you either walk, walk and walk or ask to get picked up to take you to the Lobby. We walked most of the time. It was necessary after eating that delicious sea food, traditional Mexican food and the alcohol. Huatulco has small beaches because they are small bays. So, most ocean front hotels have their own little beaches. Las Brisas has 3 beaches to swim or lay to get tan. We didn't eat at their restaurants, we drove to town and outside town to other beaches and to try other restaurants. Super safe area. Big Grocery store called Chadraui, nicer than any grocery store in the US. They bake their bread there daily. All, the sea food is fresh, super fresh. At restaurants you can ask them to show you the fish they are going to cook for you, like that you can see the size and look. NICE. People there work hard and make too little. Their Daily Pay is 80 pesos (4.44 dls) that is the minimum salary there and it seems they all make that, plus they work 6 days per week. So, we ALWAYS tip them. Even 20 pesos (the blue bill, that is just 1.11 US dls) is good enough for them makes them very appreciative. Great area, Mexico is FANTASTIC.

Posted by , from Boca Raton, Florida on Mar 19, 2018

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Comment from Hotel Management

Apr 1, 2018 by lbhc

We want to express our sincere gratitude for sharing so many insights regarding your recent visit at Las Brisas Huatulco, it truly allow us to examine the many ways to improve our numerous services and features, overall, we are glad to know that you appreciated our splendid configuration. Thank you for choosing us Best regards

5 out of 5

Close to the beach and town

Overall we had a great experience!! Staff is nice and friendly. 4 stars in room comfort because AC didn't work the last day we were there. But I would definitely return there

Posted by , from Los Angeles on Jul 24, 2017

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Comment from Hotel Management

Jul 29, 2017 by lbhc

Thank you very much for giving us such high rating, it is our greatest reward to get to know that you spent a pleasant time at our resort, we´ll make the best use of your comments, in order to improve the aspects that you mention as important to be fixed. It will be an honor to have you again Thank you for choosing us

5 out of 5

A great weekend in Acapulco

The panoramic views from my terrace were spectacular! The private refreshing pool under the hot Acapulco's sunshine and the view of the Acapulco Bay was one of the highlights of my trip!

Posted by , from Bethesda, MD on Dec 25, 2016

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2 out of 5

Beautiful Beaches ..Poor Service, Food & Rooms

We have spent a lot of time throughout Mexico over the years and Huatulco is beautiful but Las Brisas is another story. We are in great shape so the hiking from our room to pools, beaches, restaurants etc. was not an issue and a cart is available if you don't want to walk the hills. The rooms are quite dated and everything was always damp .. floors, bedding etc. however our housekeeper did a good job, but this is not the complaint. We chose the All Inclusive Plan having just spent two weeks at another All Inclusive in Huatulco where the food/drink, accomodations and especially the service were tremendous. The food here was very poor. The breakfast buffet was often the best meal of the day. Dinner buffet was often dry and two out of four nights the chef prepared spaghetti with your choice of red or white sauce. Here was the real clinch .. when we travel to Mexico we often take US currency that we exchange at the hotels as needed and this has never been an issue. At Las Brisas we were turned down numerous times because our currency either had a "slight ding", was folded and thus had a crease or a small stamp had been placed on it by the bank and if someone had written on it don't even think about trying to exchange it. Over and over we were told we could take it to Banco Elektra and perhaps they would help us. We had already been in this region for over two weeks and none of our other hotels made the slightest issue when exchanging currency. The beaches were beautiful which was a good thing because my husband wanted to leave after the first night and informed management that we would not be returning.

Posted by , from Washington on Sep 10, 2013

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Comment from Hotel Management

May 2, 2015 by Customer Service

First of all please accept our most sincere apologies for any inconveniences we may have caused you during your recent stay. We have taken note of your observations and we can assure you corrective steps have been taken. Thank you for your attention and we look forward to have the opportunity of hosting you again in the near future.

5 out of 5

Spacious room with comfortable bed, ample storage, great views, and excellent service.

Pros: Free breakfast, Free Internet, Quiet, fitness center and classes
Overall, Las Brisas exceeded our expectations with its large swimming pools, fitness center, fitness classes--from yoga to spinning, and quiet beach fronts. The restaurants were wonderful and offered varieties of selections. Staff were pleasant and helpful. Because it is built on a hill, they offered transportation to the various accommodations or you could choose to walk. The few downsides to me were WIFI was only available in the lobby. I wish they would have a "deli-type" store for a fast sandwich, yogurts, fruit, etc. And the closest town was a little of a stretch if you wanted to walk to it. We will definitely return to Las Brisas.

Posted by , from Madison, WI on Apr 2, 2013

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All-inclusive Details

All-inclusive room rates at Las Brisas Huatulco are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet meals, snacks, and select beverages included
  • In-room minibar (all beverages included)
  • Number or type of beverages limited at one or more venues
  • Limited gourmet or à la carte dining

Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.

Water activities

  • Snorkeling

Land activities
  • Soccer
  • Tennis
  • Volleyball

  • Dancing


  • Onsite entertainment and activities
  • Access to onsite nightclubs
  • Onsite live performances

Not included

  • Scuba-diving excursions
  • Room service
  • Childcare
  • Spa/beauty facilities and services
  • Offsite tours

  • Access to onsite nightclubs included
  • Dancing classes/lessons included
  • Taxes included
  • Buffet-style meals included
  • Onsite entertainment and activities included
  • A la carte or gourmet dining is limited
  • Gratuities included
  • Local non-alcoholic beverages and soft drinks included
  • Additional gratuities accepted
  • All meals included
  • Tennis included
  • Volleyball included
  • Soccer (football) included
  • Childcare not included
  • One or more venues limit beverages
  • Scuba diving excursions not included
  • Minibar (all beverages included)
  • Spa/beauty facilities and services not included
  • Offsite tours not included
  • Onsite live performances included
  • All land sports and fitness activities and facilities are included
  • Room service not included
  • Snorkeling included

Property Features

Some rates at Las Brisas Huatulco are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. As a guest of Las Brisas Huatulco, you'll find 3 outdoor swimming pools, a fitness center, and a children's pool. There are 5 restaurants on site. You can enjoy a drink at one of the bars, which include a bar/lounge, a beach bar, and a poolside bar. Public spaces have free WiFi. You'll find a business center on site. Spa services, a terrace, and a complimentary children's club are also featured at the family-friendly Las Brisas Huatulco. Self parking is free. This 4-star Santa María Huatulco resort is smoke free.

  • 1 building
  • 494 guestrooms or units
  • 3 levels
  • 5 dining venues
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • ATM
  • Onsite shopping
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 3
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Laundry facilities


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking


  • Parking: Free self parking

Room Amenities

Las Brisas Huatulco offers 494 accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include showers and hair dryers. This Santa María Huatulco resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining
  • LCD television
  • Cable channels
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Telephone
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

La Brisa - This restaurant is located by the pool. Guests can enjoy drinks at the bar.

Solarium - This beachfront buffet restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Bellavista - Overlooking the ocean, this restaurant serves breakfast and dinner.

El Mexicano - This restaurant specializes in Mexican cuisine.

Room service is available.

Nearby Activities

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Golfing nearby
  • Basketball on site
  • Volleyball on site
  • Kayaking on site
  • Sailing nearby
  • Windsurfing on site
  • Yoga classes/instruction on site

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

  • Massages


If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at 5:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Gloves are available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: MXN 290 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Brisas
  • Brisas Huatulco
  • Las Brisas Huatulco Hotel
  • Las Brisas Huatulco Resort Santa María Huatulco
  • Las Brisas Hotel Huatulco
  • Las Brisas Huatulco
  • Brisas Huatulco Los
  • Las Brisas Huatulco Hotel Huatulco
  • Las Brisas Huatulco Mexico
  • Huatulco Las Brisas
  • Las Brisas Huatulco Santa María Huatulco
  • s Brisas Huatulco ta ía Huatu
  • Las Brisas Huatulco Resort
  • Las Brisas Huatulco Santa María Huatulco
  • Las Brisas Huatulco Resort Santa María Huatulco

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The property is a member of Preferred Hotels & Resorts.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.