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Aparthotel

Zafiro Mallorca

4.0 star property
Family-friendly 4-star aparthotel near Playa de Muro

Choose dates to view prices

Photo gallery for Zafiro Mallorca

View from property
Premium bedding, pillowtop beds, in-room safe, desk
Bar (on property)
Breakfast, lunch and dinner served
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Kitchen
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Avenida Santa Eulàlia, S/N, Santa Margalida, Balearic Islands, 07458
  • Place, Playa de Can Picafort
    ‪8 min walk‬
  • Place, Es Comú
    ‪11 min walk‬
  • Place, Finca Pública de Son Real
    ‪5 min drive‬
  • Airport, Palma de Mallorca (PMI)
    ‪45 min drive‬

Room options

Suite, 2 Bedrooms, Pool View (Connecting)

  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Penthouse, 1 Bedroom

  • 1033 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Pool View

  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Studio, Pool View

  • 409 sq ft
  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed

Room, 2 Bedrooms, Pool View (4 adult + 1 children) (Connecting)

  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Bedrooms, Pool View (4 adult +2 children) (Connecting)

  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 2 Bedrooms, Pool View (5 adult +1 children) ( Connecting)

  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Penthouse, 1 Bedroom (2 adults + 1 children)

  • 1033 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

Penthouse, 1 Bedroom (2 adult + 2 children)

  • 1033 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Penthouse, 1 Bedroom (3 adult + 1 children)

  • 1033 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, Pool View (2 adult + 1 children)

  • 409 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (2 adult + 1 children)

  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (2 adult + 2 children)

  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Suite, 1 Bedroom (3 adult + 1 children)

  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Pool View (2 adults + 1 children)

  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Pool View (2 adults + 2 children)

  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Pool View (3 adult + 1 children)

  • 581 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 581 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the neighborhood

Can Picafort

Seaside stay .Stay at this Santa Margalida aparthotel and you'll be within 2 miles (3 km) of Playa de Muro and 6 miles (10 km) of Necròpolis de Son Real. Albufera Natural Park and Alcúdia Beach are also in the area.
View more Aparthotels in Can PicafortOpens in a new window

What's nearby

  • Playa de Can Picafort - 8 min walk - 0.5 miles
  • Es Comú - 11 min walk - 0.6 miles
  • Finca Pública de Son Real - 5 min drive - 1.5 miles
  • Es Figueral de Son Real - 5 min drive - 1.5 miles
  • Playa de Son Bauló - 6 min drive - 2.0 miles

Getting around

  • Muro Station - 18 min drive
  • Palma de Mallorca Airport (PMI) - 63 min drive

Restaurants

  • ‪Jamaica Cocktail Bar - ‬15 min walk
  • ‪Burger King - ‬10 min walk
  • ‪Geskes Bar - ‬14 min walk
  • ‪L'Incanto - ‬9 min walk
  • ‪Your choice - ‬7 min walk

About this property

Zafiro Mallorca

Family-friendly 4-star aparthotel near Playa de Muro
Some rates at Zafiro Mallorca are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Zafiro Mallorca offers its guests a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and a waterslide. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

An indoor pool, a children's pool, and a health club are also featured at the family-friendly Zafiro Mallorca. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Santa Margalida aparthotel.

  • 262 guestrooms or units
  • 2 levels
  • 3 buildings
  • Built in 2004
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Zafiro Mallorca offers 262 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, and complimentary toiletries.

This Santa Margalida aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided weekly.

Balneum Spa and Wellness has 1 treatment room. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

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Property amenities

Beach

  • White sand beach nearby
  • Beach loungers
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • 3 outdoor pools
  • Body scrubs
  • Facials
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Manicures/pedicures
  • Massage
  • Pool loungers
  • Pool umbrellas
  • Sauna
  • Steam room
  • Treatment room
  • Turkish bath
  • Waterslide

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Car rental
  • Free self parking on site

Family friendly

  • Childcare (surcharge)
  • Children's pool
  • Crib: EUR 4 per night
  • Free children's club
  • Free supervised activities for children
  • Playground

Restaurants on site

  • Babalu Lounge Bar
  • Caprice
  • La Palapa Pool Bar

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 26.50 for adults and EUR 13.30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Bedrooms

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Nightclub

Outdoor areas

  • Balcony
  • Garden
  • Outdoor entertainment area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Conference space
  • Desk

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine
  • Weekly housekeeping

Location highlights

  • Near the sea

Things to do

  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free supervised activities for children
  • Gym
  • Health club
  • Mini golf
  • Outdoor tennis court
  • Shopping
  • Waterslide
  • Golfing nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 2 floors
  • 262 units
  • 3 buildings
  • Bicycle rentals
  • Built in 2004
  • Connecting units available
  • Garden

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between July 30 and April 23.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for EUR 4.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 26.50 for adults and EUR 13.30 for children
  • Airport shuttle fee: EUR 80 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 4.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and window guards in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Zafiro Mallorca Aparthotel Santa Margalida
Aparthotel Viva Mallorca Aparthotel
Aparthotel Viva Mallorca Aparthotel Santa Margalida
Aparthotel Viva Mallorca Santa Margalida
Mallorca Aparthotel
Viva Mallorca Santa Margalida
Viva Mallorca
Zafiro Mallorca ta Margalida
Zafiro Mallorca Santa Margalida
Zafiro Mallorca Aparthotel
Zafiro Mallorca Spa ex Aparthotel Viva Mallorca Spa
Zafiro Mallorca ex Aparthotel Viva Mallorca Spa
Zafiro Mallorca Santa Margalida
Zafiro Mallorca Aparthotel Santa Margalida

Frequently asked questions

How close is Zafiro Mallorca to the airport?

Zafiro Mallorca is 40 mi (63-min drive) away from the Palma de Mallorca Airport (PMI) airport, the closest popular airport to the property.

Does Zafiro Mallorca have an airport shuttle?

Zafiro Mallorca offers an airport shuttle 24 hours a day, on request, for a charge of EUR 80 per vehicle, one-way.

How close is Zafiro Mallorca to the beach?

This aparthotel is a short 10-minute walk from Playa de Can Picafort and 13-minute walk from Es Comú. Don't forget your sunscreen!

Does Zafiro Mallorca offer free breakfast?

Free breakfast isn’t provided at Zafiro Mallorca, but buffet breakfast is offered for a fee of EUR 26.50 for adults and EUR 13.30 for children. It's available every day from 7:30 AM to 10:30 AM.

Is there a casino at Zafiro Mallorca?

No, there is no casino at this aparthotel.

What time is check-in at Zafiro Mallorca?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Zafiro Mallorca?

This aparthotel offers free self parking.

Does Zafiro Mallorca have a pool?

Zafiro Mallorca features 3 outdoor pools, an indoor pool, and a children's pool.

Does Zafiro Mallorca have a restaurant?

Yes, there is a restaurant on site.

Does Zafiro Mallorca have a spa?

Pamper yourself with a day at Balneum Spa and Wellness, where you can enjoy massages, facials, and body scrubs.

How close is Zafiro Mallorca to downtown Santa Margalida?

Zafiro Mallorca is 0.6 mi away from Can Picafort.

Zafiro Mallorca Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 131 out of 271 reviews
Rating 8 - Good. 112 out of 271 reviews
Rating 6 - Okay. 24 out of 271 reviews
Rating 4 - Poor. 3 out of 271 reviews
Rating 2 - Terrible. 1 out of 271 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Geoffrey

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Aug 2023

4/10 Poor

Ricardo

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
Very average and overpriced. Limited service throughout the hotel - rooms are only cleaned every few days, beach towels only changed 3x per week and if you miss the 2 hour slot or are out of the hotel you have to keep them. This is not well communicated so we only had 2 or 3 towel changes for 10 day stay. Won't be returning, there are much better choices at this high price.
Stayed 10 nights in Aug 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Lovely large hotel with lots on to entertain the children I found there to be lots of choice for breakfast but evening meal was very poor. Rooms were nice and big but need updating
Stayed 7 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family
Disliked: Cleanliness
The rooms could do with a re-furb. The maid service was very disappointing. They made the beds at best but getting clean towels etc was a struggle. Lots of rubbish around the pool area, lack of sun beds. People were having to take turns sitting on them from very early hours to reserve them.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff and a great range of activities. The building is getting a bit worn down now.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Aug 2018

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was very good and overall staff were very well presented and very polite
Stayed 9 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were always helpful, friendly and worked very, very hard. The Entertainment team worked non-stop to keep kids and adults alike entertained.
Stayed 7 nights in Jul 2019

2/10 Terrible

Verified traveler

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room was infested with bugs for the first three nights. On the third night, the bugs attacked three of our four kids. Our two-year old had trouble sleeping because of the massive welts on her legs. We provided the hotel with photos and videos -- of the bugs and the kids. And yet the hotel has not yet honored our request for a partial refund of $500-plus we paid each night. This is totally unacceptable to us and I would hope it's unacceptable to Expedia, which is how we found and booked our trip.
Stayed 5 nights in Jun 2019

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Nice but too expensive for sub standard buffet and sun loungers.
Stayed 9 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A friendly beautiful resort with all inclusive option. The food is more English than Spanish!
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
I like everything about the place,the staff,the food.
Stayed 7 nights in Apr 2019

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing Stay

A lovely hotel with clean, modern and spacious rooms (ours was the Premium Studio). Friendly staff. We went self catering and didn't end up eating at the hotel, so can't comment on the food and drink. Beautiful pool areas and grounds, with a separate pool just for adults, which suited us as there were quite a lot of kids around during our stay and it probably generally is quite well geared up for kids and families.
Stayed 6 nights in Oct 2018

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay with family...
Stayed 5 nights in Sep 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Beautiful property with supermarket, spa, food restaurants. Outdated and non working gym equipment, early closing pool hours and some staff that’s non helpful
Stayed 7 nights in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Caters to children. No business center, no plug converters, and no coffee in the rooms
Stayed 3 nights in Sep 2018

10/10 Excellent

Martin, Grantham UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Family Hotel

We stayed at the Zafiro Mallorca from 29/07/18 to 11/08/18, family of four, children aged 14 & 10. Couldn’t fault the hotel, the staff couldn’t of been more helpful. We upgraded to a room with private rooftop sun terrace with its own jacuzzi and it was fantastic. Food was pretty good but typical hotel buffet and nothing that exceptional but children loved it. The entertainment staff was amazing and Diago and his team worked tirelessly to keep everyone happy and they all seemed to love their job, I take my hat off to them and everyone st the Zafiro Mallorca.
Stayed 13 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic family holiday

Thank you to Zafiro Mallorca for a really fantastic holiday. We couldn't fault any aspect. The staff work really hard, the rooms are spotless and food was lovely.
Stayed 7 nights in Jul 2018

8/10 Good

fishflower, london

Liked: Cleanliness
Disliked: Staff & service

Tired room but good facilities for kids

The room was tired and in general need of updating. It was clean however and a decent cot was provided for our toddler (at extra cost). The resort is great for kids with a brilliant kiddie pool with slides, a kids club and a lovely shaded playground. We actually didn’t spend that much time in the resort in the end as our daughter loved the beach which is a 10 minute walk away. There are lots of restaurants in town too so we mostly ate out. Highly recommend La Pinta. Also Monaco was really good. Both do kids food. All in all it was a really lovely holiday but we probably wouldn’t go back to he resort again just because the rooms are tired for the amount you pay. We also didn’t like the loud music blaring from the entertainment from about 8pm (coinciding with our daughter’s bedtime)!
Stayed 7 nights in Jun 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The entertainment and restaurant staff are brilliant.
Stayed 6 nights in May 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 8 nights in May 2018

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Burnt in the shower

I got burned in the shower on day 2, I complained to reception. I got burned in the shower again on day 3 and complained and that’s when I got a reaction from the hotel. I shouldn’t have had to complain twice to get a reaction on the shower. No apology from reception. The shower mixer was delivering very cold water and then extremely hot water which caused very sensitive skin which felt like burning. Also not sure we had the room we booked as we weren’t sure what was premium about it. Room was clean.
Stayed 4 nights in May 2018

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Espania

The rooms need sound proofing.

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, room comfort
Great kids club
Stayed 11 nights in Oct 2017

6/10 Okay

Nics, Scotland

Disliked: Cleanliness

An average hotel

my Overall stay was just ok. I was not given the room that I have requested, they gave us a room on the ground floor that it’s dated and smelly. Hotel staff are very nice except the tall Spanish guy in the reception who is a bit rude. Front desk staff should be more friendly and not biased, if you’re a German their treatment are so different which a shame. This is our first time in Can Picafort but we are not going back to this hotel.
Stayed 5 nights in Oct 2017