4/10 Poor
Jitin M.
Apr 11, 2023
Was not as expected
My family and I went to this villa for my children’s spring holiday and it was a disappointing experience. We arrived at the villa at the correct time, but were still made to wait for an hour and a half, because the property manager was late. This would not have been as great of an issue if the manager had communicated with me beforehand about her tardiness. We also tried to contact the VRBO through which the booking was made, but they tried to shrug off their responsibility by saying that they were not responsible. Even after the manager reached, she did not have the keys, and as a result, we were made to wait, with kids, for another 15 minutes. As compensation, we were offered for the swimming pool to be heated free of charge, but even after contacting the manager multiple times, this was not given to us, so would not recommend. Property condition was not very good either, especially with the shower in the bathroom working on and off, and most doorhandles and locks being either broken or completely destroyed.
Jitin M.
Stayed 6 nights in Apr 2023