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Cais da Oliveira

2.5 star property
All-inclusive beachfront hotel with spa

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Photo gallery for Cais da Oliveira

On the beach, scuba diving
Blackout drapes, iron/ironing board, free cribs/infant beds, free WiFi
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Breakfast served
Garden

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • All inclusive
  • Spa
  • Free WiFi
  • Restaurant

Explore the area

View in a map
Caminho Cais Da Oliveira, Santa Cruz, Madeira Region, 9125-028
  • Place, Ponta da Oliveira
    ‪5 min walk‬
  • Place, Reis Magos Beach
    ‪7 min walk‬
  • Place, Road of Christ the King
    ‪6 min drive‬
  • Airport, Funchal (FNC-Cristiano Ronaldo)
    ‪11 min drive‬

Room options

View all photos for Studio (Land View)

Private kitchenette

Studio (Land View)

  • Park view
  • 323 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Studio, Sea View

Studio, Sea View | Private kitchenette

Studio, Sea View

  • Sea view
  • 334 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About the neighborhood

Santa Cruz

On the beach.With a stay at this Santa Cruz hotel, you'll be steps from Ponta da Oliveira and within a 10-minute walk of Reis Magos Beach. Road of Christ the King and Garajau Cable Car are also within 2 miles (3 km).

What's nearby

  • Ponta da Oliveira - 5 min walk - 0.3 miles
  • Reis Magos Beach - 7 min walk - 0.4 miles
  • Road of Christ the King - 6 min drive - 1.0 mile
  • Funchal Marina - 15 min drive - 7.1 miles
  • CR7 Museum - 16 min drive - 7.3 miles

Getting around

  • Cristiano Ronaldo Airport (FNC) - 11 min drive

Restaurants

  • ‪Ondamar - ‬3 min walk
  • ‪Minieco Container - ‬6 min walk
  • ‪Vila Ventura - ‬1 min walk
  • ‪Peter‘s Wine & Beer - ‬3 min walk
  • ‪A Traineira - ‬4 min walk

About this property

Cais da Oliveira

All-inclusive beachfront hotel with spa
Cais da Oliveira is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Cais da Oliveira offers its guests a full-service spa, an indoor pool, and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge.

A fitness center, a sauna, and spa services are also featured at the family-friendly Cais da Oliveira. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. An area shuttle within 50.00 meters is available for a fee.

Smoking is allowed in designated areas at this Santa Cruz hotel.

  • 1 building
  • 66 guestrooms or units
  • 6 levels
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Library
  • Terrace
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Cais da Oliveira offers 66 accommodations with blackout drapes/curtains. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include bathtubs or showers and bidets. Cribs/infant beds (complimentary) are also available.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Outdoor pool
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Free offsite parking
  • Area shuttle (surcharge) up to 50 m
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Indoor pool
  • Indoor pool (guest access)
  • Library
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna
  • Scooter/moped rentals
  • Scuba diving
  • Tennis
  • TV in common areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib

Bathroom

  • Bathtub or shower
  • Bidet

More

  • Iron/ironing board on request
  • Phone

Policies

Check-in

Express check-in available

Check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Cais da Oliveira
Cais da Oliveira Aparthotel
Cais da Oliveira Aparthotel Canico
Cais da Oliveira Canico
Hotel Cais Da Oliveira Madeira/Canico
Cais da Oliveira Hotel Canico
Cais da Oliveira Hotel
Cais da Oliveira Hotel
Cais da Oliveira Santa Cruz
Cais da Oliveira Hotel Santa Cruz

Frequently asked questions

How close is Cais da Oliveira to the airport?

Cais da Oliveira is 6.7 mi (11-min drive) away from the Cristiano Ronaldo Airport (FNC) airport, the closest popular airport to the property.

Does Cais da Oliveira have an airport shuttle?

Airport shuttle services are not available at Cais da Oliveira.

How close is Cais da Oliveira to the beach?

This hotel is on the beach. Don't forget your sunscreen!

Does Cais da Oliveira offer free breakfast?

Cais da Oliveira does not offer free breakfast.

Is there a casino at Cais da Oliveira?

No, there is no casino at this hotel, but Madeira Casino (13-min drive) is nearby.

Is there free parking at Cais da Oliveira?

Free parking is not available at this hotel.

Does Cais da Oliveira have a pool?

Cais da Oliveira features an indoor pool and an outdoor pool.

Does Cais da Oliveira have a restaurant?

Yes, there is a restaurant on site.

Does Cais da Oliveira have a spa?

This hotel has a spa, which features massages and mani/pedis.

How close is Cais da Oliveira to downtown Santa Cruz?

Cais da Oliveira is 0.7 mi away from Canico.

Cais da Oliveira Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 6 out of 21 reviews
Rating 8 - Good. 13 out of 21 reviews
Rating 6 - Okay. 0 out of 21 reviews
Rating 4 - Poor. 2 out of 21 reviews
Rating 2 - Terrible. 0 out of 21 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Rozita

Liked: Cleanliness, amenities
It was good
Stayed 5 nights in Oct 2025
Verified

4/10 Poor

Adriaan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overbooking is the strategy

After a 13 hour trip, we arrived at a place that was overbooked. An alternative hotel was offered 3 km up the hills, so clearly not a 'walk to the beach' anymore. Hotel staff was OK, but young. Manager on the phone did not talk to us, but to the girl instead. We were offered dinner as a compensation, but we had to stay elsewhere. Note: we were not hungry and had other dinner plans for the next night... No financial compensation offered, but only free dinner at the hotel that we could not stay in. Arriving at the alternative place gave us the impression that this happened (much) more often... Note: we were supposed to be contacted about our proposal of financial compensation by the manager the next day, but this did not happen. Note; the review of the room in the hotel is not valid since we did not get one.
Stayed 2 nights in Aug 2018
Verified

8/10 Good

Lucia Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa escolha

Não tenho do que reclamar.
Stayed 3 nights in Jul 2018
Verified

4/10 Poor

Debora

Disliked: Staff & service
Kein 4-Sternehotel. Zimmer okay, aber definitiv kein 4-Sterne Standard. Sehr unfreundlicher Empfang. Reception war in einem anderen Hotel - kann man ja nicht wissen wenn nichts angeschrieben ist!
Stayed 1 night in Aug 2018
Verified

8/10 Good

D

Liked: Staff & service, property conditions & facilities, room comfort

Hübsches Hotel direkt am Meer.

Da wir viele Ausflüge gemacht haben und leider nur eine Woche da waren, haben wir nicht alle Einrichtungen genutzt (Welness usw.)
Stayed 7 nights in Oct 2017
Verified

8/10 Good

Rolf

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay, comfort room, friedly staff, good restaurant, good for relaxing and swimming.
Stayed 7 nights in Oct 2017
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautful Hotel on the coast

This is a beautiful hotel, with a range of pools and an opportunity to swim in the sea. Breakfast overlooking the sea was spectacular. Rooms are lovely and we made the most of the cooking facilities. Staff were courteous and friendly. A lovely week.
Stayed 7 nights in Jul 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel an ruhiger Lage direkt am Meer

Wir haben ein Auto gemietet am Flughafen und waren somit sehr unabhängig. Wir haben Funchal besucht, die Gärten, sind gewandert den Lewadas entlang und auf dem Pico Arieiro…unendliche Treppen auf und ab. Die Blumen und Pflanzenreiche Landschaft sowie die wilde Küste hat uns sehr gefallen. In Porto Moniz und Garajau haben wir gebadet.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Lage und Verpflegung.

Sensationeller Ausblick auf das Meer. Frühstück etwas zu sehr auf Masse gemacht. Zuviel Gedränge bzw. hohes Aufkommen im Frühstücksraum.
Verified

8/10 Good

Gayle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel but lacks atmosphere

This hotel was spotless and rooms were spacious and comfortable. All staff were incredibly polite and helpful. The outdoor and indoor pools and pool areas are extremely well maintained and there were plenty of sunbeds for all guests. The steakhouse restaurant food was good. The only negative was that there was a lack of general atmosphere.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect setting and what a view from our room.

Been here 6 times now. Will return again. Peaceful place.
Verified

10/10 Excellent

Tereza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice stay

hotel stuff is helpful, breakfeast was delicious, see was beautiful (just in windy weather it is not possible to enter the see which is annoying)
Verified

8/10 Good

Mucca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sehr schöne direkte Meerlage

Das Hotel befindet sich in einer sehr schönen Lage, direkt am Meer. Optimaler Ausgangspunkt, um die Insel zu erkunden! Das Hotelpersonal war sehr freundlich und kompetent.
Verified

8/10 Good

neness

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bien

Super hôtel, personnel sympa, petit déjeuner excellent beaucoup de choix, hôtel bien placé ,
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Tolle Lage - super Blick übers Meer!

Das Frühstücksbuffet im Nachbarhotel war sehr mäßig!! ansonsten gab es für uns nichts zu Meckern...!! Es war für uns für diese 1 Woche alles bestens.
Verified

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cais de Oliveira and Royal orchid

Excellent stay first at the Cais de Oliveira and after two nights due yo a problem in our room we were moved yo the Royal Orchid. All staff excellent, friendly and helpful. Breakfast okay but not a lot of choice. Stunning views and use of all hotels
Verified

10/10 Excellent

Kari og Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personalet var yderst hjælpsomt, og hvis vi skal til Madeira igen vil hotellet være med på på vores hitliste, det er et rigtigt dejligt sted med god mad og smuk natur omkring hotellet
Verified

10/10 Excellent

GARCIA Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un hotel qui correspond exactement aux avis

Après notre séjour à Madère et en ayant fait le tour de l'ile surement le meilleur emplacement avec un accès direct sur la mer, piscine, et les prestations des deux hotels qui font parti du même groupe. entre l'areoport et Funchal point de départ Idéal pour toutes les excursions. Super...
Verified

10/10 Excellent

Casper

Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Colton

Stayed 5 nights in Mar 2025
Verified

8/10 Good

Verified traveler

Stayed 7 nights in May 2019