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"Great shuttle service " More

By a verified traveler on Mon 20 Jun 2022

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Hotel Description

Enjoy the outdoor pool at this Sanford hotel

Close to airport

Within 6 miles (10 km) of this hotel, you'll find Lake Monroe and Seminole County Sports Complex. Wayne Dench Performing Arts Center and Boombah-Soldiers Creek Park are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max
$93* Per night/room Jul 4 - Jul 5

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Sanford Airport/Lake Mary Hotel ratings based on 33 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Plus Sanford Airport/Lake Mary Hotel

Everyone (14) Couples (3) Family (13)
5 out of 5
Great shuttle service

Posted by , from Carmel on Jun 20, 2022

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Comment from Hotel Management

Jun 22, 2022 by Hotel Management

Thank you for staying with us

5 out of 5
I only saw it in the dark, but it was very adequate for my needs.

Posted by on Apr 13, 2022

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Comment from Hotel Management

Apr 13, 2022 by Hotel Management

Thank you so much for staying.

1 out of 5
Storms caused all the flights to Florida to be canceled Saturday night. I called the Best Western and they said we’re stuck paying for the night we weren’t there to use. Bad policy if the circumstances are out of your control. They got my $$$ for one night but lost my future business.

Posted by on Apr 4, 2022

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Comment from Hotel Management

Apr 4, 2022 by Hotel Management

We do apologize for any issues, caused by the storm, but when booking through Expedia you have a non refundable reservation but you have to cancel and get a refund through them as well.

1 out of 5

Posted by , from Weatherford on Feb 26, 2022

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1 out of 5
Was advertsed as airport shuttle availsble. When arrived hotel said take a taxi at our cost and travelocity would not srand behind it.

Posted by on Jan 18, 2022

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Comment from Hotel Management

Jan 18, 2022 by hotel management

We do apologize for the inconvience.

3 out of 5
Location to airport is great. Staff member at reception desk not welcoming, lack of interest in working. Shuttle no longer available as advertised

Posted by on Dec 24, 2021

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Comment from Hotel Management

Dec 25, 2021 by Hotel Management

We do apologize for the unwelcoming feeling and we will get the issue addressed. Thank you so much for staying with us and we sincerely hope you will stay again.

5 out of 5
Friendly staff.

Posted by on Nov 22, 2021

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Comment from Hotel Management

Nov 23, 2021 by Management

Thank you for staying with us!

5 out of 5
The clerk, Manny, at check-in was WONDERFUL!

Posted by , from Parsons on Nov 1, 2021

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Comment from Hotel Management

Nov 4, 2021 by Hotel Management

Thank you for staying with us. We appreciate your feedback.

3 out of 5
The room was VERY musty and smelled like a wet tent

Posted by on Oct 27, 2021

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Comment from Hotel Management

Oct 27, 2021 by Hotel Management

Thank you for your feedback. We will be addressing your concerns.

5 out of 5
Friendly staff

Posted by on Oct 17, 2021

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Comment from Hotel Management

Oct 18, 2021 by Management

Thank you for staying with us. We are happy your stay was enjoyable.

About the Best Western Plus Sanford Airport/Lake Mary Hotel

Location 3401 S Orlando Dr, Sanford, FL 32771

Property Features

Best Western Plus Sanford Airport/Lake Mary Hotel offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Event space at this hotel measures 400 square feet (37 square meters). A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Best Western Plus Sanford Airport/Lake Mary Hotel. Self parking is free. This Sanford hotel is smoke free.

  • 1 building
  • 71 guestrooms or units
  • 4 levels
  • 400 sq ft of conference space
  • 37 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Terrace
  • BBQ grill(s)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Train station: Sanford Station (6.3 km / 3.9 mi)
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Best Western Plus Sanford Airport/Lake Mary Hotel offers 71 air-conditioned accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 42-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Sanford hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pillowtop beds
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby
  • Skydiving nearby
  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 4:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property offers airport shuttle service 5 AM-10 PM.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25.00 per pet, per day
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Eurocard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 10.00 per day
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Mary
  • Best Western Plus Mary Hotel
  • Best Western Plus Sanford Airport Lake Mary
  • Best Western Plus Sanford Airport Lake Mary Hotel
  • Best Western Plus Sanford Airport/Lake Mary Hotel
  • Best Western Plus Airport/Lake Mary Hotel
  • Best Western Plus Sanford Airport/Lake Mary
  • Best Western Plus Airport/Lake Mary
  • Holiday Inn Express Sanford / Lake Mary Area Hotel Sanford
  • Holiday Inn Express Sanford / Lake Mary Area Hotel
  • Best Plus Sanford Airport Mary
  • Best Western Plus Sanford Airport/Lake Mary Hotel Hotel
  • Best Western Plus Sanford Airport/Lake Mary Hotel Sanford
  • Best Western Plus Sanford Airport/Lake Mary Hotel Hotel Sanford

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.