Willowbank Resort

3.0 star property
3-star beachfront hotel near Port Royal Golf Course

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Room options

View all photos for Room, Garden View

Room, Garden View | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Room, Garden View

  • 168 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Ocean View

Room, Ocean View | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Room, Ocean View

9.8 out of 10
Exceptional
(6 reviews)
  • 258 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Room, Oceanfront

Room, Oceanfront | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Room, Oceanfront

8.6 out of 10
Excellent
(9 reviews)
  • 215 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

About the neighborhood

Sandys Parish

On the beach.At this Sandys Parish hotel, you'll be within half a mile (1 km) of Scaur Hill Fort and 3 miles (5 km) of Port Royal Golf Course. Royal Naval Dockyard and King's Wharf in Dockyard are also within 6 miles (10 km).

What's nearby

  • Sugar Cane Point Beach - 4 min drive - 1.4 miles
  • Port Royal Golf Course - 9 min drive - 2.5 miles
  • King's Wharf in Dockyard - 10 min drive - 3.6 miles
  • Royal Naval Dockyard - 12 min drive - 4.0 miles
  • Horseshoe Bay - 19 min drive - 5.8 miles

Getting around

  • L.F. Wade Intl. Airport (BDA) - 53 min drive

Restaurants

  • ‪Calico Jack's - ‬9 min drive
  • ‪Bone Fish Bar & Grill - ‬10 min drive
  • ‪Cafe Amici - ‬9 min drive
  • ‪The Dockyard Pharmacy - ‬12 min drive
  • ‪Anchor Restaurant, Bar & Lounge - ‬8 min drive

About this property

Willowbank Resort

3-star beachfront hotel near Port Royal Golf Course
Simply walk outside to feel the sun on your face at the sand beach. After a day at the beach, enjoy amenities at Willowbank Resort like an outdoor pool, an outdoor tennis court, and a 24-hour fitness center.

There's a restaurant on site, as well as a snack bar/deli. WiFi is free in public spaces. This beach hotel also offers a garden and a terrace. Limited free parking is available on a first-come, first-served basis.

This 3-star Sandys Parish hotel is smoke free.

  • 1 floor
  • 50 guestrooms or units
  • 11 buildings
  • 5153 sq ft of conference space
  • 479 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
  • Water dispenser
  • Dining venue
Willowbank Resort offers 50 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Basketball
  • Bicycle tours
  • Outdoor pool
  • Outdoor tennis court
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: BMD 100.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between December 24 and December 26.
The property is closed: Christmas Eve and Christmas Day.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Willowbank Resort

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: BMD 100.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Willowbank Resort Sandys
Willowbank Hotel Somerset Village
Willowbank Somerset Village
Willowbank Sandys
Willowbank Resort Hotel
Willowbank Resort Sandys Parish
Willowbank Resort Hotel Sandys Parish

Frequently asked questions

How close is Willowbank Resort to the airport?

Willowbank Resort is 17.6 mi (53-min drive) away from the L.F. Wade Intl. Airport (BDA) airport, the closest popular airport to the property.

Does Willowbank Resort have an airport shuttle?

Airport shuttle services are not available at Willowbank Resort.

How close is Willowbank Resort to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does Willowbank Resort offer free breakfast?

Willowbank Resort does not offer free breakfast.

Is there a casino at Willowbank Resort?

No, there is no casino at this hotel.

What time is check-in at Willowbank Resort?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Willowbank Resort?

This hotel offers free self parking.

Does Willowbank Resort have a pool?

Willowbank Resort features an outdoor pool.

Does Willowbank Resort have a restaurant?

Yes, there is a restaurant on site.

Does Willowbank Resort have a spa?

There are no spa services available at this hotel.

How close is Willowbank Resort to downtown Sandys Parish?

Willowbank Resort is 1.2 mi away from Sandys Parish.

Willowbank Resort Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 90 out of 199 reviews
Rating 8 - Good. 66 out of 199 reviews
Rating 6 - Okay. 17 out of 199 reviews
Rating 4 - Poor. 19 out of 199 reviews
Rating 2 - Terrible. 7 out of 199 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful honeymoon on a private beach in an awesome suite overlooking the ocean, could not have been better!!!!
Stayed 2 nights in Jun 2025

8/10 Good

Clint Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's all about location at Willowbank. The property is positioned between two nice beaches. One is facing Ely's Harbor and the other is ocean-facing. Both are beautiful and generally quiet and calm. There is also a pier around which to snorkel (it is teeming with aquatic life). There is a good restaurant on the property and the staff are friendly. It is not a luxury resort, so if you need to be pampered and waited on, this is probably not going to be a good option for you. If you prefer calm, quiet and laid-back vibes with incredible views, this might be your best bet. Others notable property amenities include a gym, tennis and pickleball courts, a pool, and a basketball goal.
Stayed 7 nights in Jul 2025

10/10 Excellent

Erika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Willowbank Resort was a perfect fit for us. We loved the quiet atmosphere. We snorkeled daily, ( bring your own equipment) enjoying the two beaches and boardwalk point. The staff was gracious and helpful. Beautiful view of sunset and stars. We enjoyed using the nearby bus system to engage in night life and events elsewhere, but happy to come back to this secluded haven
Stayed 5 nights in Jun 2025

2/10 Terrible

Rodney

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

disappointi stay at willowbank resort

Willow banks resort did not live up to its presentation on hotels.com When I booked with Hotel.com the listing showed that breakfast was included in the price. the resort said stated breakfast was not included and would be $60 a day. I called Hotels.com and spook to a person about the issue and they said they would contact the resort and get this resolved and call me back. the person never called the resort and never called me back. the first hotel room we were taken to was not what we had booked and was unacceptable old dirty beat-up furniture rusty refrigerator and full of ants. Phone did not work in the room could not call the front desk. no one at the front desk after 6pm. local people coming into the resort and walking around No the deadbolt on the door did not work there was no way to secure the door from the inside of the room my wife felt very unsafe at night, so I had to slide a large chair in front of the door. I would expect to be refunded the it cost me to have breakfast every day I would not recommend this resort to anyone the resort is very misrepresented on Hotels.com
Stayed 7 nights in Jun 2025

10/10 Excellent

Amani

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful, serene resort with friendly staff, beautiful views, and good food. I enjoyed my time there and will book again!
Stayed 4 nights in Jun 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location. Friendly staff. We will be returning.
Stayed 4 nights in Jun 2025

10/10 Excellent

Steven Craig

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff is very nice and helpful. The food at the resort is very good. Beach areas are nice. Bus stops are very close and there is a parking area for electric car rentals with charging stations. Would stay there again.
Stayed 7 nights in Jun 2025

8/10 Good

Daniel

Stayed 7 nights in Jun 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Very quiet. Stunning views. Chef Nick is wonderful
Stayed 7 nights in May 2025

8/10 Good

Judit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our first time in Bermuda - didn’t know what to expect. We were pleasantly surprised by our choice of accommodation. It couldn’t be any more perfect. Just what we needed. The location of our cottage was perfect - walking down to the beaches first thing in the morning was an absolute joy. Only negative that the restaurant was not fully open so lunch and dinner needed some planning. Tennis and pickle ball courts are available- we had some fun family tennis time while staying here. Chef Nick and our Concierge Daivan were outstanding - making sure we were well taken care of. We’ll be back to your beautiful retreat for sure!
Stayed 6 nights in Apr 2025

8/10 Good

stephanie

Traveled with family
Liked: Cleanliness, property conditions & facilities
This was a wonderful resort - out of the way - but beautiful and reasonably priced for Bermuda standards. They are doing a rehabilitation of the facility- hopefully that includes the showers / this was really the only thing that I did not like (it was hard to wash my thick hair without such little water pressure.) the staff / especially head chef Nick - is amazing! The grounds are beautiful.
Stayed 7 nights in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. My room was spacious and clean. I love the property grounds, so very scenic along the private beach. The sunset was incredible.
Stayed 1 night in Sep 2024

8/10 Good

michael

Liked: Amenities
The property is situated in the hills overlooking the ocean. The lodging is charming and my room had a fantastic ocean view.
Stayed 4 nights in Aug 2024

8/10 Good

Matthew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family stayed in an Ocean Front room recently and loved the resort. The thing that stood out most for us was the staff. Every person we interacted with was incredibly friendly, helpful with any questions we had, always a smile on their faces and a warm greeting. The room had an incredible view although it could definitely use some updating. The continental breakfast at times was scarce, but other days there was fresh fruit and yogurt options. The full breakfast, lunch and dinner items were quite good.
Stayed 5 nights in Jul 2024

10/10 Excellent

David, Panama City Beach

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bermuda is stunning! Willowbank was an excellent choice for our first trip! A former Christian retreat with old world charm, loved it! Gorgeous views and two private pink sank beaches!! The staff and all Bermudians were the most friendly that we’ve ever encountered! The Willowbank restaurant prepared the best “local” fried fish on raisin bread sandwich on the island!! Will definitely return next time during lobster season!
Stayed 3 nights in Jul 2024

10/10 Excellent

Erka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay here. It was beautiful.
Stayed 8 nights in Jul 2024

6/10 Okay

Arlene, Rego Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

4/10 Poor

Iman

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
They need a new cleaning crew and to fumigate more often due to ants.
Stayed 11 nights in Jul 2024

10/10 Excellent

Seniha

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible Place with Incredible People.

I stayed at Willowbank Resort with my husband, 2 year old, and my brothers. I fell in love with the place. The staff were absolutely BEYOND. Front desk, security, the restaurant, the owners - the most wonderful people, so lovely, so kind and such a joy to be around. From the first night on front desk we were assisted to our rooms and stayed in Tamarisk 1 and Tamarisk 4 - unbeatable view with a superb little private beach. We ate at the restaurant most nights and enjoyed our meals so much. The grounds and the facilities themselves are great, super chilled out , super clean and incredibly family friendly. My little daughter loved it so much and it brought me so much joy. I am going to give a more fuller review to name the wonderful people who we interacted with at a later date as I simply have not gotten round to doing so, but if you are in two minds if you should stay here then just go for it. 2 years prior we had gotten married and stayed at Cambridge Beaches and had a good time, we were going to go there again but decided to try Willowbank and I really enjoyed the peacefulness low key vibe - wild, free and super peaceful, a true gem. CHEFS KISS. Thank you to all of you. I cannot wait to come back. Much love to all of the Willowbank Resort . Thank you for such a warm and welcoming stay.
Stayed 9 nights in Mar 2024

8/10 Good

Lydia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First the pros: very quiet, very clean hotel, two tiny beaches, but beautiful. Food at the restaurant is very good and service at the restaurant is excellent. The cons: it is far from most places and since you cannot rent a car it is quite challenging to find transportation. The hotel would call a taxi and it would take over 30-40 minutes to get it, it is shows at all. Reception does not help on this. Also we did not like the room- it was obviously not used for a long time, it had a funny smell and was very humid. We saw much better rooms so that was only our experience, but it did make a difference. Overall good, but select a room facing the water as those seemed much better.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time I stayed at the Willowbank and I must say their employees are amazing. Services is great. It’s a special hotel and a special place.
Stayed 3 nights in Jul 2024

10/10 Excellent

Maritza, Union township

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay.
Stayed 1 night in Jul 2024

10/10 Excellent

martinek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing spot

We loved this place it was stunning! two small beaches - great food , amazing views. It was clean all the staff were nice and it was quiet . kinda perfect!
Stayed 5 nights in Jun 2024

4/10 Poor

Renell

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property is very outdated and not modern. We were looking for luxury resort feel, and Willobank does not offer that. In addition, we were not provided the size bed we requested. Management was gracious about our situation and agreed to reimburse our money and we went to stay elsewhere.
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a great place to stay. 2 private beaches and a wholesome staff.
Stayed 4 nights in Jun 2024