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Hotel SANSEbay

3.5 star property
3.5-star beach hotel near Monte Urgull

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Photo gallery for Hotel SANSEbay

Reception
View from room
Cozy Apartment | Private kitchen
View from room
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking available
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle mari 21, San Sebastián, 20003
  • Donostia-San Sebastian Aquarium
    ‪6 min walk‬
  • Concha Promenade
    ‪8 min walk‬
  • Kursaal Congress Centre and Auditorium
    ‪9 min walk‬
  • San Sebastian (EAS)
    ‪25 min drive‬

Room options

View all photos for Familiar vistas laterales bahía

Familiar vistas laterales bahía | Premium bedding, down comforters, in-room safe, blackout drapes

Familiar vistas laterales bahía

  • 312 sq ft
  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Room, Sea View

Double Room, Sea View | Premium bedding, down comforters, in-room safe, blackout drapes

Double Room, Sea View

  • 194 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Urban interior patio

Urban interior patio | Premium bedding, down comforters, in-room safe, blackout drapes

Urban interior patio

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room

Premium bedding, down comforters, in-room safe, blackout drapes

Basic Double Room

  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Studio Suite

Studio Suite | Premium bedding, down comforters, in-room safe, blackout drapes

Studio Suite

  • 215 sq ft
  • Bay view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Urban confort terraza

Urban confort terraza | Premium bedding, down comforters, in-room safe, blackout drapes

Urban confort terraza

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down comforters, in-room safe, blackout drapes

Deluxe Double Room

  • 269 sq ft
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Smart Apartment

Smart Apartment | Private kitchen

Smart Apartment

  • 560 sq ft
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bunk Bed and 1 Twin Sofa Bed

View all photos for Superior Apartment, 2 Bedrooms

Superior Apartment, 2 Bedrooms | Living room | Smart TV, books

Superior Apartment, 2 Bedrooms

  • 657 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Premium Room

Premium Room | Premium bedding, down comforters, in-room safe, blackout drapes

Premium Room

  • 269 sq ft
  • Sea view
  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Cozy Apartment

Cozy Apartment | Private kitchen

Cozy Apartment

  • 431 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Urban familiar terraza

Urban familiar terraza | Extra beds

Urban familiar terraza

  • 312 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

San Sebastián

Seaside stay .You'll be steps from Monte Urgull and within a 10-minute walk of Donostia-San Sebastian Aquarium with a stay at this Old Town San Sebastián hotel. Concha Beach and Concha Promenade are also within half a mile (1 km).

What's nearby

  • Monte Urgull - 1 min walk - 0.0 miles
  • Donostia-San Sebastian Aquarium - 6 min walk - 0.4 miles
  • Concha Beach - 7 min walk - 0.4 miles
  • Concha Promenade - 8 min walk - 0.5 miles
  • Kursaal Congress Centre and Auditorium - 9 min walk - 0.5 miles

Getting around

  • Donostia-San Sebastián Station - 17 min walk
  • San Sebastian (EAS) - 24 min drive

Restaurants

  • ‪Atari Gastroteka - ‬2 min walk
  • ‪Gandarias Jatetxea - ‬3 min walk
  • ‪Ganbara - ‬4 min walk
  • ‪Bar Paco Bueno - ‬3 min walk
  • ‪Casa Alcalde - ‬3 min walk

About this property

Hotel SANSEbay

3.5-star beach hotel near Monte Urgull
There's a coffee shop/cafe on site, as well as a snack bar/deli. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Hotel SANSEbay. Parking is available for a fee.

This 3.5-star San Sebastián hotel is smoke free.

  • 27 guestrooms or units
  • Deli
  • Childcare (surcharge)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • No smoking on site
  • Water dispenser
  • Coffee shop
Hotel SANSEbay offers 27 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters and premium bedding. Smart televisions come with premium digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access.

Languages

English, French, Spanish

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  • Air conditioning
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$236 nightly
The price is $260
Jun 15 - Jun 16
Total includes taxes and fees
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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Self parking on site (EUR 30 per day)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to noon for a fee: EUR 9.50 to 25 for adults and EUR 9.50 to 25 for children
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Books
  • TV in common areas

Accessibility

  • No elevator

Room amenities

Entertainment

  • Smart TV with premium digital channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 9.50 to 25 for adults, and EUR 9.50 to 25 for children
  • Airport shuttle fee: EUR 150.00 per vehicle
  • Self parking fee: EUR 30 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Hotel SANSEbay San Sebastian
SANSEbay San Sebastian
SANSEbay
Hotel SANSEbay Hotel
Hotel SANSEbay San Sebastián
Hotel SANSEbay Hotel San Sebastián

Frequently asked questions

How close is Hotel SANSEbay to the airport?

Hotel SANSEbay is 12.7 mi (24-min drive) away from the San Sebastian (EAS) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel SANSEbay?

As of May 28, 2025, prices found for a 1-night stay for 2 adults at Hotel SANSEbay on Jun 1, 2025 start from $208.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel SANSEbay have an airport shuttle?

Hotel SANSEbay offers an airport shuttle 24 hours a day, for a charge of EUR 150.00 per vehicle.

How close is Hotel SANSEbay to the beach?

This hotel is a short 7-minute walk from Concha Beach and 14-minute walk from Zurriola Beach. Don't forget your sunscreen!

Does Hotel SANSEbay offer free breakfast?

Free breakfast isn’t offered at Hotel SANSEbay, but cooked-to-order breakfast is offered for a fee of between EUR 9.50 and 25 for adults, EUR 9.50 and 25 for children. It's available every day from 7:30 AM to noon.

Is there a casino at Hotel SANSEbay?

No, there is no casino at this hotel, but Casino Kursaal (4-min walk) is nearby.

What time is check-in at Hotel SANSEbay?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.

Is there free parking at Hotel SANSEbay?

Free parking is not available at this hotel. Self parking is available for EUR 30 per day.

Does Hotel SANSEbay have a pool?

Hotel SANSEbay does not have a pool.

Does Hotel SANSEbay have a spa?

There are no spa services available at this hotel.

How close is Hotel SANSEbay to downtown San Sebastián?

Hotel SANSEbay is 0.3 mi away from San Sebastián.

Hotel SANSEbay Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 313 out of 388 reviews
Rating 8 - Good. 59 out of 388 reviews
Rating 6 - Okay. 9 out of 388 reviews
Rating 4 - Poor. 2 out of 388 reviews
Rating 2 - Terrible. 5 out of 388 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in the old town, next to the harbor and trail up to the castle, and can walk to everything easily right from the hotel. Friendly staff and great fresh breakfast offerings each day.
Stayed 3 nights in Feb 2025

8/10 Good

Jiri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, helpful staff, noise from local bars can be challanging.
Stayed 4 nights in Feb 2025

10/10 Excellent

Lucie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great service. The staff were very helpful. The room was too warm therefore the need to sleep with the window open and couldn't sleep because of parties at bars outside. The room was somehow very dusty. But other than that it is a really great place.
Stayed 1 night in Feb 2025

10/10 Excellent

Jean-Jacques, Columbia

Stayed 1 night in Feb 2025

8/10 Good

Hiroyuki, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place!
Stayed 4 nights in Dec 2024

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely hotel in a great location

A great hotel with professional and friendly staff. We parked close by 30€ per night. Very comfortable beds and high level of cleanliness. They upgraded us, had a bottle of wine left in our room and a complementary glass of wine on arrival which was lovely. We would highly recommend.
Stayed 2 nights in Dec 2024

10/10 Excellent

Holly

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff, very quiet. Directions if you have a car are very difficult as we’re in the old city and you have to drive on a cobblestone path that says pedestrians only. But there’s an exception for this hotel. Kept feeling like I was going to get in trouble. Íker stayed on the phone with me until I arrived. Couldn’t ask for better service!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities
Good location
Stayed 5 nights in Oct 2024

10/10 Excellent

Bessie

Liked: Cleanliness, staff & service, property conditions & facilities
Couldn’t have asked for a better experience!
Stayed 3 nights in Nov 2024

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding boutique hotel. Very clean. Location is perfect-- on the edge of old Town, minures from great restaurants. Staff is wonderful. Highly recommend.
Stayed 3 nights in Nov 2024

6/10 Okay

Kana, Dallas

Stayed 3 nights in Oct 2024

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful and friendly.
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved our stay at this hotel. Amazing location, superb staff, one of the best breakfast selections (and quality) we have had anywhere, loved that it’s a la carte and made to order. Room very comfortable with a great shower and nice amenities. We will be back for sure!
Stayed 4 nights in Oct 2024

10/10 Excellent

charlotte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel! Amazing location in the old town and wonderful service!
Stayed 3 nights in Oct 2024

10/10 Excellent

Michel

Stayed 4 nights in Oct 2024

10/10 Excellent

Geoffrey, BAKESFIELD

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
What a wonderful place to stay in old town!! We were greeted with a drink and description of the city including where to eat and local customs like how to order your food which was very helpful!! Absolutely highly recommend ❤️
Stayed 2 nights in Sep 2024

10/10 Excellent

Rocky, Aliso Viejo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a great view of the bay. The location was right where we wanted to be, next to old town. Super clean and very charming location.
Stayed 3 nights in Sep 2024

10/10 Excellent

JONATHAN

Traveled with partner
Liked: Property conditions & facilities
Excellent Hotel in perfect location between the sea and the old town. Small but with everything that you could need. Friendly and very helpful staff.
Stayed 4 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to get a quick feel of the area
Stayed 1 night in Sep 2024

10/10 Excellent

Izabella

Liked: Cleanliness, staff & service, property conditions & facilities
The location is perfect. Garage parking is limited, and based on a prior review we reserved early, it was very convenient (valet). The room is nice, but basic, no lotion available. The bed was very hard, like sleeping on a table. I would have stayed again, if not for the bed hardness.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Superb location for the Old Town with it's bars and shops and only a few minutes walk from the fabulous La Concha beach. The staff are super friendly and helpful and nothing is too much trouble. Given it's great location you may get some noise on some nights and the noise level will depend on the location of your room and what floor you are on. Our room on the top floor was spacious with lovely views over the harbour and beyond. The bed was very large and very comfy and the shower in the bathroom was sooo rejuvenating. The room was a bit draughty and the high vaulted window vents are not easily accessible. It would have been nice to have some instructions in the room on how to open/close the vaulted window blinds and how to change the aircon settings. Would we stay here again... Absolutely.
Stayed 3 nights in Sep 2024

10/10 Excellent

Rebecca Storm

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great spot overlooking the bay and next to a buzzy bar. We received such a warm welcome with a glass of wine and explanation of where is best to go for pintxos and a map of the city. The staff were lovely, helpful and professional. We highly recommend this hotel.
Stayed 3 nights in Sep 2024