6/10 Aceptable
Antwana F.
20 jul. 2025
No le gustó: Limpieza
Unfortunately, our experience did not align with the listing description or expectations.The listing advertised a private beach, which was a key factor in our booking decision. However, it was not usable. Flooding and Storm issues. The property flooded due to a thunderstorm, and we did our best to clean up the water using the available towels. This was unexpected and a significant inconvenience. I contacted the host and they did send someone over to take care of the matter. Sanitation concerns we encountered bedbugs ina couple of the beds, which caused considerable discomfort and concern for health and hygiene. Security we were not provided with keys to secure the property, leaving us unable to lock it properly when we left. We had two Correctional Officers on this stay, they were truly unhappy about the security of the home. Property conditions the picture of the house looks amazing, however outside of the pictures not the best. Maintenance Issues. Several bathroom lights did not function during our stay, one of the upstairs bathroom has a leak. We put a towel around it to not hear the leaking, adding to the inconvenience. Towel incident at checkout, we were told a towel was missing. We had to use towels to manage the flooding, which should have been taken into account. On-site host on day of arrival one of the host welcomed us to the property, the host did not walk us through the home, I asked for the keys to the property and that’s when we found out the house had no keys.
Antwana F.
Se hospedó 5 noches en julio de 2025
