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Hotel Description

Enjoy 2 outdoor pools at this 3.5-star San Miguel de Allende hotel

In San Miguel de Allende

Stay at this San Miguel de Allende hotel and you'll be within 12 miles (20 km) of Parish Church of San Miguel Arcangel and El Jardin. Sanctuary of Atotonilco is within 2 miles (3 km) and Ventanas de San Miguel is within 9 miles (15 km).

2 outdoor pools

2 outdoor pools, an indoor pool, and an outdoor tennis court are all featured at this hotel. Enjoy a meal from the a restaurant and perks like free self parking. There's a bar/lounge on site, and concierge services and wedding services are also provided.

Flat-screen TVs

The 32 guestrooms offer flat-screen TVs with satellite channels, along with room service and safes.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max


Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Double Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Atotonilco El Viejo ratings based on 1 Verified Reviews

Review Summary
1.0 out of 5 1.0 out of 5.0
Room cleanliness 1.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hotel Atotonilco El Viejo

Family (2)
1 out of 5
DO NOT COME HERE! WASTE OF MONEY! what didn't i like? lets start with the basics... this site is perfect for people with a car or a huge group who dont plan on going anywhere. but the city is famous for weddings! their website said its only a 15 minute drive to the city but its really 20-25 minutes to the center. obtaining a taxi/car was nearly impossible (we had to order one 45 minutes in advance) as there are barely any uber drivers who are willing to drive out that far and bring you back. both taxis and ubers will charge you at their will what they feel to take you to downtown. as for the hotel, itself, the internet is extremely bad, especially inside the room you will get no service. the rooms have no telephone to call a lobby or a concierge so you better hope you downloaded whatsapp to save the number & dial someone in at the front and hope you have wifi service to download the app & go through the registration process if you haven't already. there's no blowdryer, the towels were ripped, the sheets were dirty and the vault in the room was not very "safe". i have pics My mom had to go to the cafe to bring back to the room two coffees but they were extremely watered down. kind of like if you buy Nescafe coffee powder and pour water from the sink was what first came to mind. the employees themselves have mentioned that many previous guests whom have stayed with them have complained but the owners think they're lies. the property is nice, but theres SO much to improve!!

Posted by on Mar 20, 2019

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Renovations + Closures

The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):

  • Dining venue(s)

Property Features

As a guest of Hotel Atotonilco El Viejo, you'll find 2 outdoor swimming pools, an outdoor tennis court, and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Spa services, a terrace, and tour/ticket assistance are also featured at Hotel Atotonilco El Viejo. Self parking is free. Smoking is allowed in designated areas at this 3.5-star San Miguel de Allende hotel.

  • 32 guestrooms or units
  • Dining venue
  • Bar or lounge
  • 1 conference room
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Indoor pool
  • Outdoor tennis court
  • Arcade/game room
  • Playground on site


Free self parking


  • Airport: Del Bajio Airport (BJX) (95.9 km / 59.6 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Hotel Atotonilco El Viejo offers 32 accommodations with safes and complimentary toiletries. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Bathtub or shower
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Ensuite bathroom

Food & Drink

La Palapa - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with an indoor pool. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site

Spa Services

  • Hot stone massage
  • Deep tissue massage
  • Prenatal massage
  • Reflexology
  • Massages

Hotel Policies


  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Hotel Atotonilco El Viejo


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Hotel Names

  • Hotel Atotonilco El Viejo San Miguel de Allende
  • Hotel Atotonilco El Viejo
  • Atotonilco El Viejo San Miguel de Allende
  • Atotonilco El Viejo
  • Atotonilco El Viejo
  • Hotel Atotonilco El Viejo Hotel
  • Hotel Atotonilco El Viejo San Miguel de Allende
  • Hotel Atotonilco El Viejo Hotel San Miguel de Allende

You should know

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.