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Loi Suites Chapelco Hotel

4.5 star property
4.5-star ski hotel with 2 restaurants

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Loi Suites Chapelco Hotel

Photo gallery for Loi Suites Chapelco Hotel

Indoor pool, outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas
Outdoor banquet area
Quadruple Room | 20 bedrooms, hypo-allergenic bedding, down comforters, memory foam beds
Restaurant
Indoor pool, outdoor pool, open 10:00 AM to 9:00 PM, pool umbrellas

Overview of Loi Suites Chapelco Hotel

Reviews
9.0

Wonderful

Popular amenities

  • Hot TubHot TubHot Tub
  • Breakfast includedBreakfast includedBreakfast included
  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
Ruta Nacional Nº40 Km 2227, San Martin de los Andes, Neuquen, 8370
  • AirportSan Martin de los Andes (CPC-Aviador Carlos Campos)12 min drive
  • Popular LocationLacar Lake Pier25 min drive
  • Popular LocationChapelco Ski Resort50 min drive
  • Popular LocationQuila Quina Beach78 min drive

Room options

View all photos for Superior Studio

Superior Studio | 20 bedrooms, hypo-allergenic bedding, down comforters, memory foam beds

Superior Studio

  • 431 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Golf View

Suite, Golf View | 20 bedrooms, hypo-allergenic bedding, down comforters, memory foam beds

Suite, Golf View

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | 20 bedrooms, hypo-allergenic bedding, down comforters, memory foam beds

Family Room

  • 861 sq ft
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Superior Quadruple Room, 2 Queen Beds

Superior Quadruple Room, 2 Queen Beds | 20 bedrooms, hypo-allergenic bedding, down comforters, memory foam beds

Superior Quadruple Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Room

Junior Room | 20 bedrooms, hypo-allergenic bedding, down comforters, memory foam beds

Junior Room

  • 377 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Triple Room

Superior Triple Room | 20 bedrooms, hypo-allergenic bedding, down comforters, memory foam beds

Superior Triple Room

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room | 20 bedrooms, hypo-allergenic bedding, down comforters, memory foam beds

Quadruple Room

  • 592 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Similar properties

Front of property
El Refugio Ski & Summer Lodge
Pool
Spa
Parking included
Free WiFi
4.7 out of 5, Exceptional, (15)
The price is $99
per night
$99 total
includes taxes & fees
May 9 - May 10
El Refugio Ski & Summer Lodge

About the neighborhood

San Martin de los Andes

Winter getaway.Stay at this San Martin de los Andes hotel and you'll be within 12 miles (20 km) of La Pastera Che Guevara Museum and Lago Lacar. Lacar Lake Pier and Parque Nacional Lanin are within 12 miles (20 km).

What's nearby

  • Escorial - 20 min drive
  • Cordillera Ski - 24 min drive
  • Lacar Lake Pier - 25 min drive
  • Chapelco Ski Resort - 50 min drive
  • Quila Quina Beach - 78 min drive

Restaurants

  • Los Coirones - 3 min walk
  • Astas - 3 min walk
  • Nonino - 16 min drive
  • 1986 Pizzas y Empanadas de Autor - 16 min drive
  • Surenia Patagonia Brewing - 18 min drive

About this property

Loi Suites Chapelco Hotel

4.5-star ski hotel with 2 restaurants
After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. Getting to the slopes is a breeze with this mountain hotel's ski shuttle (surcharge). Loi Suites Chapelco Hotel helps provide the perfect ski vacation with ski storage and ski passes. When the sun goes down, sip après-ski drinks in the hotel's bar.

There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. This Colonial hotel also offers an indoor pool, an outdoor pool, and a health club. Free self parking is available.

This 4.5-star San Martin de los Andes hotel is smoke free.

  • 1 building
  • 85 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 2045 sq ft of conference space
  • 190 sq m of conference space
  • Built in 2008
  • Buffet breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Ski lift tickets
  • Ski equipment storage
  • Business center (24 hours)
  • Conference center
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Fireplace in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
Loi Suites Chapelco Hotel offers 85 air-conditioned accommodations, which are accessible via exterior corridors and feature DVD players and minibars. These individually decorated and furnished accommodations have separate sitting areas. Memory foam beds feature down comforters. 32-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Languages

English, Portuguese, Spanish

Property amenities

Family friendly

  • Arcade/game room
  • DVD player
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Ski shuttle (surcharge)
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 11:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18 holes of golf
  • 2 outdoor tennis courts
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Golf driving range
  • Health club
  • Indoor pool
  • Library
  • Outdoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Spa tub
  • Steam room
  • Tennis lessons
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (39 inches high)
  • Low-height counter and sink (39 inches high)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 32-inch LCD TV with premium satellite channels
  • DVD player
  • Pay movies

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress

Bathroom

  • Bathrobes
  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

Food and drink

  • Champagne service
  • Electric kettle
  • Limited room service
  • Mini-fridge
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Loi Suites Chapelco Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ARS 15000 per person (one-way)
  • Airport shuttle fee per child: ARS 15000 (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Pool access available from 10:00 AM to 9:00 PM.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Loisuites Chapelco
Loisuites Chapelco Golf Resort Spa
Loisuites Chapelco Golf Resort Spa San Martin de los Andes
Loisuites Chapelco Golf Spa
Loisuites Chapelco Golf Spa San Martin de los Andes
Loisuites Chapelco Hotel San Martin de los Andes
Loi Suites Chapelco Hotel San Martin de los Andes
Loisuites Chapelco San Martin de los Andes
Loi Suites Chapelco San Martin de los Andes
Loi Suites Chapelco
Loisuites Chapelco Hotel
Loi Suites Chapelco
Loi Suites Chapelco Hotel Hotel
Loi Suites Chapelco Hotel San Martin de los Andes
Loi Suites Chapelco Hotel Hotel San Martin de los Andes

Frequently asked questions

Does Loi Suites Chapelco Hotel have an airport shuttle?

Loi Suites Chapelco Hotel offers an airport shuttle 24 hours a day, on request, for a charge of ARS 15000 per person, one-way.

Does Loi Suites Chapelco Hotel offer free breakfast?

Loi Suites Chapelco Hotel offers free buffet breakfast every day from 7:30 AM to 11:00 AM.

Is there a casino at Loi Suites Chapelco Hotel?

No, there is no casino at this hotel, but Casino Magic (23-min drive) and Casino Magic (28-min drive) are nearby.

What time is check-in at Loi Suites Chapelco Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Loi Suites Chapelco Hotel?

This hotel offers free self parking.

Does Loi Suites Chapelco Hotel have a pool?

Loi Suites Chapelco Hotel features an indoor pool and an outdoor pool. Guests can enjoy pool access from 10:00 AM to 9:00 PM.

Does Loi Suites Chapelco Hotel have a restaurant?

Yes, there are 2 restaurants on site.

Does Loi Suites Chapelco Hotel have a spa?

This hotel has a spa, which features Thai massages, facials, and body scrubs.

How close is Loi Suites Chapelco Hotel to downtown San Martin de los Andes?

Loi Suites Chapelco Hotel is 8.3 mi away from San Martin de los Andes.

Loi Suites Chapelco Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 107 out of 177 reviews" "
Rating 8 - Good. 50 out of 177 reviews" "
Rating 6 - Okay. 13 out of 177 reviews" "
Rating 4 - Poor. 6 out of 177 reviews" "
Rating 2 - Terrible. 1 out of 177 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

GONZALEZ CARBALLO

Traveled with family
Liked: Cleanliness, room comfort
La persona que nos hizo el check in no nos atendió bien, le dijimos que mi esposo era celiaco y resulta que ella sabe más de la celiaquia que el propio enfermo. Personal no acorde a la categoría, restaurante con carta precaria y precios excesivos,no tienen buena atención en general , queda muy lejos , sacan foto del baúl cuando entras y te hacen bajar a abrir el baúl cada vez que entras y salís, es incómodo
Stayed 1 night in Oct 2023

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and location. Overall facilities are up to date and in good condition, too bad no AC in the rooms but still cozy.

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing resort
Staff was amazing, truly made us feel welcomed
Stayed 2 nights in Aug 2022

6/10 Okay

Jason

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The superiors rooms do not have air conditioning and during spring and summer it gets very hot and it’s hard to sleep.
Stayed 3 nights in Nov 2021

8/10 Good

Carolina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay!
Loi Suites is a very nice hotel with nice views and good service. good points about the hotel: - Nice property, with a beautiful river that you must visit - Nice pool - Really nice concierge, Sabrina, that helped us to build our daily activities. Some improvements: - Restaurant food could be better for the price (expensive) - It says that they have A/C but do not. So the rooms can become really hot during the afternoons during the summer. We had to sleep with open windows - that was ok because it is a quiet property.
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2019

10/10 Excellent

elyezer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Matthew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best staff and very beautiful hotel. Great for family vacation
Stayed 6 nights in Aug 2019