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4.8 out of 5

"Me encanto en general todo muy bien , el personal de primera 👌👌volveré con seguridad pronto " More

By a verified traveler on Tue 23 May 2023

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Hotel Description

Hotel near Arenia Casino in Mexicali

In entertainment district

Within 3 miles (5 km) of this Mexicali hotel, you'll find Arenia Casino and Sol Children's Museum. Also, Baja California Autonomous University is within 3 miles (5 km) and Gran Plaza Outlets is within 6 miles (10 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$112* Per night/room Apr 22 - Apr 23

Bungalow, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Bungalow, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Lucerna Mexicali ratings based on 8 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Lucerna Mexicali

Everyone (4) Family (3)
5 out of 5

Posted by , from CHULA VISTA on Dec 10, 2023

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Comment from Hotel Management

Dec 12, 2023 by Nabil Espinosa

Gracias por tan buena recomendación que hace de nosotros, es un gusto para todos poder escucharle y saber que se fue contento, cuente con que compartiré su comentario con todos, como una manera de motivar a seguir buscando brindar un excelente servicio día con día.Gracias de nuevo y esperamos pronto verle de regreso.Cordialmente,Gerencia General

5 out of 5

Posted by on Dec 5, 2023

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Comment from Hotel Management

Dec 12, 2023 by Nabil Espinosa

Gracias por tan buena recomendación que hace de nosotros, es un gusto para todos poder escucharle y saber que se fue contento, cuente con que compartiré su comentario con todos, como una manera de motivar a seguir buscando brindar un excelente servicio día con día.Gracias de nuevo y esperamos pronto verle de regreso.Cordialmente,Gerencia General

5 out of 5
Good

Posted by on Aug 27, 2023

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Comment from Hotel Management

Aug 28, 2023 by Nabil Espinosa

On behalf of the entire hotel team, I want to thank you for sharing about your experience and for giving us the opportunity in having you as our guest.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all of our associates as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback and we hope to welcome you again soon.Sincerely,General Manager

5 out of 5
Me encanto en general todo muy bien , el personal de primera 👌👌volveré con seguridad pronto

Posted by on May 23, 2023

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Comment from Hotel Management

May 23, 2023 by Nabil Espinosa

Le agradezco mucho el tiempo que se tomo para evaluarnos, es un gusto saber que se fue satisfecho y gracias de parte de todo el equipo por habernos permitido servirle.Esperamos pronto verlo de regreso.Cordialmente,Gerencia General

5 out of 5

Posted by , from Imperial on May 2, 2022

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5 out of 5
Beautiful property, modern, clean, helpful staff.

Posted by on Jun 6, 2021

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Comment from Hotel Management

Jun 8, 2021 by Nabil Espinosa

Thank you very much for your comment, it is very nice to know that I enjoy it, we hope to see you soon.

3 out of 5
The lights went out for a couple of hours on our first night then again the next morning

Posted by on Apr 18, 2021

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Comment from Hotel Management

Apr 19, 2021 by Nabil Espinosa

We are very sorry for the inconvenience, some things were out of our control, the second blackout was to repair the problem of the first, sorry for the inconvenience, we are at your service.

5 out of 5

Posted by on May 23, 2023

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Comment from Hotel Management

Jun 12, 2023 by Nabil Espinosa

Le agradecemos infinitamente el tiempo que se tomó para evaluarnos y por habernos dado la oportunidad de tenerle como nuestro invitado. Muchas Gracias de parte de todo el equipo de trabajo y cuente con que compartiré su comentario con todo el equipo y espero nos pueda dar la oportunidad de verle pronto de regreso.Saludos Cordiales,Gerencia General

Property Features

Hotel Lucerna Mexicali offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. A business center and 3 meeting rooms are available. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Lucerna Mexicali. Self parking is free. Smoking is allowed in designated areas at this Mexicali hotel.

  • 176 guestrooms or units
  • 6 levels
  • 3 buildings
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

Hotel Lucerna Mexicali offers 176 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters. 40-inch LED televisions come with satellite channels. Bathrooms include showers. This Mexicali hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Down blanket
  • Shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to noon.

Hotel Lucerna Mexicali has a restaurant on site.

Restaurant Mezzosole - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.

Cafeteria Los Portales - This restaurant serves breakfast, lunch, and dinner. Open daily.

Bar El Acueducto - Onsite bar. Open daily.

La Capilla Bar - Onsite bar. Open daily.

Late night fare is available from room service (during limited hours).

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Casino nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets and service animals are not allowed at Hotel Lucerna Mexicali

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

The deposit amount is equivalent to 1 night if paid in cash.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. Contactless check-out is available.

  • Credit card pre-authorization
  • Cash or credit card deposit required
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 495 for adults and MXN 270 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Lucerna
  • Hotel Lucerna Mexicali
  • Lucerna Hotel
  • Lucerna Mexicali
  • Lucerna
  • Lucerna Hotel Mexicali
  • Lucerna Mexicali Hotel Mexicali
  • Hotel Lucerna Mexicali Hotel
  • Hotel Lucerna Mexicali Mexicali
  • Hotel Lucerna Mexicali Hotel Mexicali

You should know

  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.