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Kempinski Hotel San Lawrenz

5.0 star property
Family-friendly 5-star hotel near Ta' Dbiegi Crafts Village
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Photo gallery for Kempinski Hotel San Lawrenz

2 indoor pools, 3 outdoor pools, open 7:00 AM to 9:00 PM, pool umbrellas
2 bars/lounges, poolside bar
Exterior
Lobby
2 bars/lounges, poolside bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Pool
  • Room service
  • Hot Tub

Explore the area

View in a map
Triq Ir Rokon, San Lawrenz, Gozo, SLZ1040
  • Qawra Tower
    ‪2 min drive‬
  • Chapel of St Anne
    ‪2 min drive‬
  • Inland Sea
    ‪3 min drive‬
  • Luqa (MLA-Malta Intl.)
    ‪102 min drive‬

Room options

View all photos for Deluxe Room, Pool View

Deluxe Room, Pool View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, Pool View

9.0 out of 10
Wonderful
(4 reviews)
  • 427 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Pool View

Junior Suite, Pool View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Suite, Pool View

  • 534 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Garden View (Grand Deluxe)

Deluxe Room, Garden View (Grand Deluxe) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Room, Garden View (Grand Deluxe)

9.6 out of 10
Exceptional
(5 reviews)
  • 498 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Family Room

9.0 out of 10
Wonderful
(2 reviews)
  • 534 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxury Apartment, 2 Bedrooms, Pool View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Luxury Apartment, 2 Bedrooms, Pool View

  • 2064 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 2 King Beds

View all photos for Grand Suite, Pool View

Grand Suite, Pool View | Living area | 50-inch TV with cable channels, toys

Grand Suite, Pool View

  • 1032 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 King Beds

View all photos for Luxury Apartment, 1 Bedroom, Pool View

Luxury Apartment, 1 Bedroom, Pool View | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Luxury Apartment, 1 Bedroom, Pool View

10.0 out of 10
Exceptional
(1 review)
  • 996 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, Pool View (Grand Deluxe)

Deluxe Room, Pool View (Grand Deluxe) | View from room

Deluxe Room, Pool View (Grand Deluxe)

10.0 out of 10
Exceptional
(3 reviews)
  • 498 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite, Pool View (Mediterranean Suite)

Executive Suite, Pool View (Mediterranean Suite) | Living area | 50-inch TV with cable channels, toys

Executive Suite, Pool View (Mediterranean Suite)

10.0 out of 10
Exceptional
(1 review)
  • 783 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 640 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, Pool View

Superior Room, Pool View | Pool | 2 indoor pools, 3 outdoor pools, open 7:00 AM to 9:00 PM, pool umbrellas

Superior Room, Pool View

9.4 out of 10
Exceptional
(11 reviews)
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Apartment, 3 Bedrooms, Pool View

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Luxury Apartment, 3 Bedrooms, Pool View

  • 2669 sq ft
  • 3 bedrooms
  • Sleeps 9
  • 3 King Beds

View all photos for Junior Suite (Panorama Junior Suite)

Junior Suite (Panorama Junior Suite) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Suite (Panorama Junior Suite)

  • 534 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

About the neighborhood

San Lawrenz

In San Lawrenz .You'll find Ta' Dbiegi Crafts Village and Gharb Folklore Museum within a 15-minute walk of this San Lawrenz hotel. Tal-Massar Winery and Basilica of Ta'Pinu are also within 2 miles (3 km).

What's nearby

  • Ta' Pinu Shrine - 15 min walk - 0.8 miles
  • Qawra Tower - 2 min drive - 1.4 miles
  • Chapel of St Anne - 2 min drive - 1.7 miles
  • Inland Sea - 3 min drive - 1.2 miles
  • Ramla Bay Beach - 11 min drive - 6.1 miles

Getting around

  • Malta Intl. Airport (MLA) - 102 min drive

About this property

Kempinski Hotel San Lawrenz

Family-friendly 5-star hotel near Ta' Dbiegi Crafts Village
As a guest of Kempinski Hotel San Lawrenz, you'll find a full-service spa, 3 outdoor swimming pools, and 2 indoor swimming pools along with an outdoor tennis court and a hot tub. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

A business center and 4 meeting rooms are available. A children's pool, a fitness center, and a sauna are also featured at the luxury Kempinski Hotel San Lawrenz. An airport shuttle (available 24 hours) and a ferry terminal shuttle are available for a fee.

Smoking is allowed in designated areas at this 5-star San Lawrenz hotel.

  • 137 guestrooms or units
  • 8 levels
  • 4 dining venues
  • 2 bars or lounges
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Newspapers for purchase
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Bar by the pool
Kempinski Hotel San Lawrenz offers 137 accommodations with minibars and safes. Rooms open to balconies or patios. A pillow menu is available. Televisions come with cable channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This San Lawrenz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic and reflexology. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Front of property

Radisson Blu Resort & Spa, Malta Golden Sands

  • On private beach
  • Pool
  • Hot Tub
  • Breakfast included
4.6 out of 5, Wonderful, 1,006 reviews
$296 nightly
The price is $318
Sep 10 - Sep 11
Total with taxes and fees
Radisson Blu Resort & Spa, Malta Golden Sands

Property amenities

Family friendly

  • 2 indoor pools
  • 3 outdoor pools
  • Baby toys
  • Beach toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Playground
  • Pool toys
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free beach shuttle
  • Ferry terminal shuttle (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 11:00 AM for a fee: EUR 27.50 for adults and EUR 13.75 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 indoor pools
  • 3 outdoor pools
  • Bicycle storage
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Elevator (43 inch wide door)
  • Grab bar in shower (31 inches high)
  • Hand-held showerhead
  • Handrails in stairways (35 inches high)
  • Height-adjustable showerhead
  • Raised toilet seat (18 inches high)
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Entertainment

  • 50-inch TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free weights
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between January 3 and March 22.

Access methods

Staffed front desk

Pets

  • Pets: EUR 75 per accommodation, per stay, plus a deposit of EUR 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 44 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 80 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.50 per person, per night, up to 10 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 27.5 for adults and EUR 13.75 for children
  • Airport shuttle fee: EUR 123 per vehicle (one-way, maximum occupancy 3)
  • Pet deposit: EUR 100 per stay
  • Pet fee: EUR 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 80 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Long-term renters welcome
This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash. This property uses solar energy, plus a grey water recycling system and eco-friendly cleaning products. Long-term renters welcome. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Malta. This property is rated 5 stars.

Property is also known as

Hotel Kempinski San Lawrenz
Hotel San Lawrenz
Hotel San Lawrenz Kempinski
Kempinski Hotel San Lawrenz
Kempinski San Lawrenz
Kempinski San Lawrenz Hotel
San Lawrenz Hotel
San Lawrenz Hotel Kempinski
San Lawrenz Kempinski
San Lawrenz Kempinski Hotel
Kempinski Hotel San Lawrenz Island Of Gozo, Malta
Kempinski Hotel San Lawrenz Kercem
Kempinski San Lawrenz Kercem
Hotel Kempinski Hotel San Lawrenz Kercem
Kercem Kempinski Hotel San Lawrenz Hotel
Hotel Kempinski Hotel San Lawrenz
Kempinski San Lawrenz
Kempinski San Lawrenz Kercem

Frequently asked questions

How close is Kempinski Hotel San Lawrenz to the airport?

Kempinski Hotel San Lawrenz is 29.2 mi (102-min drive) away from the Malta Intl. Airport (MLA) airport, the closest popular airport to the property.

How much does it cost to stay at Kempinski Hotel San Lawrenz?

As of Sep 8, 2025, prices found for a 1-night stay for 2 adults at Kempinski Hotel San Lawrenz on Oct 8, 2025 start from $236.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Kempinski Hotel San Lawrenz have an airport shuttle?

Kempinski Hotel San Lawrenz offers an airport shuttle 24 hours a day, on request, for a charge of EUR 123 per vehicle, one-way.

How close is Kempinski Hotel San Lawrenz to the beach?

This hotel is 6 mi (11-min drive) from Ramla Bay Beach and 11.5 mi (48-min drive) from Paradise Bay Beach. Don't forget your sunscreen!

Does Kempinski Hotel San Lawrenz offer free breakfast?

Free breakfast isn’t provided at Kempinski Hotel San Lawrenz, but buffet breakfast is offered for a fee of EUR 27.5 for adults and EUR 13.75 for children. It's available every day from 7:30 AM to 11:00 AM.

Is there a casino at Kempinski Hotel San Lawrenz?

No, there is no casino at this hotel.

What time is check-in at Kempinski Hotel San Lawrenz?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Kempinski Hotel San Lawrenz?

Free parking is not available at this hotel.

Does Kempinski Hotel San Lawrenz have a pool?

Kempinski Hotel San Lawrenz features 2 indoor pools, 3 outdoor pools, and a children's pool. Guests can enjoy pool access from 7:00 AM to 9:00 PM.

Does Kempinski Hotel San Lawrenz have a restaurant?

There are 4 onsite restaurants, offering options like Regional cuisine, garden views, and a poolside location.

Does Kempinski Hotel San Lawrenz have a spa?

This hotel has a spa, which features Ayurvedic treatments, detox wraps, and deep-tissue massages.

How close is Kempinski Hotel San Lawrenz to downtown San Lawrenz?

Kempinski Hotel San Lawrenz is 0.8 mi away from San Lawrenz.

Kempinski Hotel San Lawrenz Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 391 out of 611 reviews
Rating 8 - Good. 144 out of 611 reviews
Rating 6 - Okay. 47 out of 611 reviews
Rating 4 - Poor. 18 out of 611 reviews
Rating 2 - Terrible. 11 out of 611 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nahman, Chicago

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great service and a beautiful hotel
Stayed 2 nights in Jun 2025

6/10 Okay

Robert, Celigny

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Restaurant service was very slow. The many interns need to be managed better.
Stayed 3 nights in May 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort-style stay, if a bit impersonal. Staff didn't fully explain all the amenities, and I was surprised to find the sauna,steam room, indoor pools. I would've been upset to find out later that I missed these.
Stayed 2 nights in May 2025

10/10 Excellent

Aditya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, spectacular, picturesque location, amazing rooms! Everything you'd need in a comfortable stay, really. But for those who like locations that are close to a city or close to shopping, just know that Kempinski's location is a little remote.
Stayed 2 nights in May 2025

10/10 Excellent

SVETLANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star hotel in 10 km from Gozo terminal
Stayed 1 night in May 2025

10/10 Excellent

SVETLANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Qualified and friendly staff, very nice views from the windows.
Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An exceptional property and 5 star service at every level. The spa is a beautiful oasis, all staff went above and beyond in all departments. I arranged for a direct transfer from the airport to the hotel and it was worth every penny after a long journey from Canada. The drivers who work with the hotel are amazing. The breakfast options are fresh and plentiful, and the service was excellent. Gozo is a beautiful island and I highly recommend a stay at the Kempinski. 10/10 will absolutely return.
Stayed 2 nights in Feb 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thoroughly recommend

Beautiful, sprawling hotel. Good service. Lovely outdoor pool. Only slight issue was a noisy family heard from above room.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gijsbert

Stayed 1 night in Oct 2024

6/10 Okay

Moira

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Fleur

Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

sheila

Liked: Cleanliness
Stayed 2 nights in Oct 2024

8/10 Good

Carole

Liked: Staff & service, property conditions & facilities
It was very peaceful with lovely swimming pools. Staff were quick to address issues However the hotel was showing its age
Stayed 3 nights in Sep 2024

10/10 Excellent

E TYNA

Liked: Cleanliness, property conditions & facilities, room comfort
I have inly slept one night
Stayed 1 night in Sep 2024

10/10 Excellent

Eswaran

Stayed 9 nights in Aug 2024

10/10 Excellent

Gerard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay. Breakfast was amazing and the hotel itself is just gorgeous. Can’t wait to return
Stayed 4 nights in Jun 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
It’s a great property, but it’s very expensive; yet the quality of service at the reception offered is poor that I would have given a 1 star, but since some of staff members work harder than others, I’ll not. We needed the biggest suite for 7 which was unexpected, as only 5 of us were supposed to stay there. But all their so called big suites were actually not big enough… it took forever to get us checked in and we still didn’t have enough soap, towels and kitchen cookware. And a broken dryer … why check us in a room that was not inspected? Everything that’s requested takes 3-4 times the effort to obtain it. The massage I got was overrated and expensive, but the sauna was dreamy. It felt like a movie set. Despite the distress, they did approve our late check out which was nice. We got free drinks while waiting to check in and bar staff was very nice and professional. We did have a good time, but it could have been a little cheaper and maybe a free meal for all the distress?
Stayed 2 nights in Aug 2024

2/10 Terrible

Dorothy

Stayed 3 nights in Aug 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Alexis, San Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. The pool was great. And the staff very hands on.
Stayed 2 nights in Jul 2024

6/10 Okay

Jalia

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It’s a great property, but it’s very expensive; yet the quality of service offered is very poor. Everything that’s requested takes twice the effort to obtain it. They however did approve our late check out which was nice. We did have a good time, but it could have been a little cheaper.
Stayed 2 nights in Aug 2024