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Best Hostel San José

3.0 star property
3-star hotel near National Theater

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Photo gallery for Best Hostel San José

Lobby
Lobby
Breakfast and lunch served
Property grounds
Standard Double Room, 1 Double Bed | Desk, blackout drapes, soundproofing, free WiFi

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
Avenida 9 - Calle central, San Jose, 1014
  • National Theater
    ‪9 min walk‬
  • National Museum of Costa Rica
    ‪13 min walk‬
  • Museum of Costa Rican Art
    ‪4 min drive‬
  • San José (SJO-Juan Santamaría Intl.)
    ‪19 min drive‬

Room options

View all photos for Basic Shared Dormitory, Women only

Desk, blackout drapes, soundproofing, free WiFi

Basic Shared Dormitory, Women only

  • City view
  • Sleeps 4
  • 4 Twin Bunk Beds

View all photos for Economy Shared Dormitory, Men only

Desk, blackout drapes, soundproofing, free WiFi

Economy Shared Dormitory, Men only

  • City view
  • Sleeps 4
  • 4 Twin Bunk Beds

View all photos for Standard Room ( 1Double + 1Twin Bed)

Standard Room ( 1Double + 1Twin Bed) | Desk, blackout drapes, soundproofing, free WiFi

Standard Room ( 1Double + 1Twin Bed)

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Desk, blackout drapes, soundproofing, free WiFi

Standard Double Room, 1 Double Bed

  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

San José

Merced stay.Within a 15-minute walk of this Merced hotel, you'll find National Theater and National Center of Art and Culture. National Park and Spirogyra Butterfly Garden are also within 2 miles (3 km).

What's nearby

  • Central Park - 8 min walk - 0.5 miles
  • National Theater - 9 min walk - 0.5 miles
  • National Park - 11 min walk - 0.6 miles
  • National Museum of Costa Rica - 13 min walk - 0.7 miles
  • Museum of Costa Rican Art - 4 min drive - 1.6 miles

Getting around

  • San Jose Atlantic Station - 16 min walk
  • San José (SYQ-Tobías Bolaños Intl.) - 20 min drive

Restaurants

  • ‪Elvis Bar - ‬6 min walk
  • ‪KFC - ‬5 min walk
  • ‪Restaurante Silvestre - ‬5 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪Café Rojo - ‬4 min walk

About this property

Best Hostel San José

3-star hotel near National Theater
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Best Hostel San José. Self parking is free.

This 3-star San José hotel is smoke free.

  • 42 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Best Hostel San José offers 42 accommodations with complimentary toiletries and fans. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include showers. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, French, German, Italian, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: CRC 3,500 per person
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Fan
  • Free local calls
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CRC 3500.00 per person
  • Airport shuttle fee: CRC 35 per vehicle (one-way)
  • Airport shuttle fee per child: CRC 35 (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Cocoon Hotel
Cocoon Hotel San Jose
Cocoon San Jose
Hotel Cocoon
Cocoon Hotel Costa Rica/San Jose
Best Hostel San Jose Hotel
Best Hostel San Jose San Jose
Best Hostel San Jose San Jose
Best Hostel San Jose Hotel San Jose
Cocoon Hotel
Best Hostel San Jose
Best Hostel San José Hotel
Best Hostel San José San Jose
Best Hostel San José Hotel San Jose

Frequently asked questions

How close is Best Hostel San José to the airport?

Best Hostel San José is 7.3 mi (20-min drive) away from the San José (SYQ-Tobías Bolaños Intl.) airport, the closest popular airport to the property.

Does Best Hostel San José have an airport shuttle?

Best Hostel San José offers an airport shuttle 24 hours a day, for a charge of CRC 35 per vehicle, one-way.

Does Best Hostel San José offer free breakfast?

Free breakfast isn’t provided at Best Hostel San José, but cooked-to-order breakfast is offered for a fee of CRC 3500.00 per person. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Best Hostel San José?

No, there is no casino at this hotel, but Casino Fiesta (11-min walk) and Casino Fiesta Heredia (13-min drive) are nearby.

What time is check-in at Best Hostel San José?

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM.

Is there free parking at Best Hostel San José?

This hotel offers free self parking.

Does Best Hostel San José have a pool?

Best Hostel San José does not have a pool.

Does Best Hostel San José have a restaurant?

Yes, there is a restaurant on site.

Does Best Hostel San José have a spa?

There are no spa services available at this hotel.

How close is Best Hostel San José to downtown San José?

Best Hostel San José is 0.4 mi away from San José.

Best Hostel San José Reviews

Reviews

6.6
Rating 10 - Excellent. 50 out of 427 reviews
Rating 8 - Good. 143 out of 427 reviews
Rating 6 - Okay. 139 out of 427 reviews
Rating 4 - Poor. 66 out of 427 reviews
Rating 2 - Terrible. 29 out of 427 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Stayed 7 nights in Sep 2020

6/10 Okay

Bree

Traveled with group
Liked: Staff & service
Disliked: Cleanliness

Not terrible not great

Good deal for price, we only needed a place to sleep and shower after 1am airport arrival. Late check in was easy. Bugs ran across floor. Beds were clean and soft. Bathroom has no toiletries or towels, and needs a deep clean. Word of advice do research before leaving airport our taxi driver ripped us off.
Stayed 1 night in Mar 2020

8/10 Good

Jerry

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2020

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice basic low cost hotel. Great people, great bar

It is a nice, basic, low cost hotel. If you are looking for 'stars' you won't find it here. But for the price it is great and I'll be back. The bartender is pleasant and makes great Fresco Naturals … (Think fruit smoothies) and he'll ask your preference for sweetness and make it to your preferences.
Level 1 (2nd floor for Americans and Canadians) area to relax, the hostel floor.
One of the places to relax
Looking at the stairs to the rooms
Nice decorations, the manager's personal mask collection
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parfaitement bien situé et très calme. Ambiance générale très sympa. Par contre, importe décoration nulle, mais peu importe, n'est ce pas.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, basic and cheap and very close to Caribe bus station
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Staff & service
The service was wonderful. The room was nice. I will dedinitely stay again.
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Jun 2019

2/10 Terrible

Verified traveler

Stayed 5 nights in May 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Deception

Deffinetly not worth 45$. The Fotos od the hotel do not nearly reflect the reality. Hotel is old not taken care of. Rooms are like a dungeon with and ugly white bulb. The towels were dirty especially the foot towel. Bed was nice and clean but did not compensate for the rest. Are is very bad!
Stayed 1 night in May 2019

8/10 Good

David

Liked: Cleanliness, staff & service

Enjoyed my stay

Mattress was really hard. Room was clean and friendly service and staff.
Stayed 3 nights in Apr 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
The only complain is that the hotel doesn't have a parking lot..
Stayed 1 night in Apr 2019

4/10 Poor

Sheyla, PR

Traveled with group, Traveled with partner
Disliked: Cleanliness, staff & service
Hotel muy poco cuidado. Servicio pesimo. Desayunos pesimos. No lo recomiendo
Stayed 5 nights in Mar 2019

2/10 Terrible

clare

Disliked: Cleanliness, property conditions & facilities, room comfort

Avoid

We arrived at the hotel to be told no TVs worked and neither did the lift. No problem really. However, despite the room having a safe, no safe key was available as there wasnt one! The door could be opened very easily without a key. There was no hot water. The food in the hotel was expensive and you did not get much for your money. The location was okay for the bus station but that is about it. The streets surrounding the hotel smelled of urine and actually took your breath away.
Stayed 1 night in Mar 2019

4/10 Poor

Yamilet

Disliked: Staff & service, property conditions & facilities

A bad experience too many broken stuff in the room

Stayed 13 nights in Mar 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First of all I can not describe how disappointed I was. 1. Unhygienic, dirty wall, floors, sheets was dusty , shower tile was moldy 2. The room smell like urine, bleach and wet mop together. 3.first day no hot water 4.you can hear all your neighbors and construction. Could not sleep 5. No elevator. Walk up steps with all my baggage. No one offered help. The only good think was it was located close to restaurant and shops
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is close to pretty much everything, the staff was amazing, speaking different languages and super nice.
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Noise all night long, construction and wind blowing loose roof material
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Denise

Liked: Cleanliness, staff & service, room comfort

Wonderful amazing staff

The neighborhood was not great but it was easy to get a taxi where we wanted to go. The hotel was old but the The staff was incredibly kind and friendly. The food was very good. They also arranged an airport pick up for me late at night. Again I really appreciated the friendliness and kindness of the hotel staff. Would stay there again on any trip to San Jose.
Stayed 2 nights in Oct 2018

6/10 Okay

Ranjan

Liked: Staff & service

Good Hotel but room to improve

My stay was reasonably good for the price. They can improve this hotel a lot by reducing the out side noise from the street side. Also, there is constant noise from there water pump at they need to take steps to repair this. The staff is really nice, they relocated me to a less noisy area. I must say a word of thanks to the Chef Carlos. He speaks good English and very helpful in getting Bus routes and where to go etc.. He prepares wonderful meals just the way you wanted. I may go there again just because of him.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot water was not always consistent. Elevator was not functioning and I had to climb 36 stairs to the third floor room. Breakfast was the same thing, for five days in a row--did not vary.
Stayed 5 nights in Aug 2018

4/10 Poor

MarvinWilson, Washington DC

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I have stayed at this property many times before. The property is lacking attention. The have changed the breakfast from order off the line fresh to a buffet style which was horrible fresh fruit was a banana. My room didn't have toilet paper which I had to ask 2 times for as well as the remote which barely worked the TV. The lock on the door was very lose and I asked to have tighten and nobody ever did. One day the maid never cleaned my room. I will never stay at this property again under the current management.
Stayed 4 nights in Aug 2018