Hotel Zaraya

3.0 star property
Enjoy the outdoor pool at this 3-star San José de Cúcuta hotel

Choose dates to view prices

Photo gallery for Hotel Zaraya

Outdoor pool
Front of property
Flat-screen TV
Standard Triple Room | Minibar, desk, iron/ironing board, free WiFi
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Room service
  • Breakfast included
  • Parking included

Explore the area

Map
Calle 11 #2-40, San José de Cúcuta, Norte de Santander, 540006
  • Gobernación Norte de Santander
    ‪5 min walk‬
  • Ventura Plaza Commercial Center
    ‪8 min walk‬
  • General Santander Stadium
    ‪12 min walk‬
  • Cucuta (CUC-Camilo Daza Intl.)
    ‪7 min drive‬

Room options

Standard Double Room

  • City view
  • Sleeps 2
  • 1 Double Bed

Junior Room

  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Elite Room

  • City view
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 1 Large Twin Bed

Standard Triple Room

  • City view
  • Sleeps 3
  • 3 Twin Beds OR 1 Double Bed and 1 Twin Bed

Standard Quadruple Room

  • City view
  • Sleeps 4
  • 4 Twin Beds

About the neighborhood

San José de Cúcuta

In San José de Cúcuta .Your stay at this hotel will put you steps from Colon Park and a 5-minute walk from San Jose Cathedral. Cucuta Museum of Culture and Ventura Plaza Commercial Center are also within half a mile (1 km).

What's nearby

  • Cucuta Museum of Culture - 3 min walk - 0.2 miles
  • Colon Park - 3 min walk - 0.2 miles
  • Gobernación Norte de Santander - 5 min walk - 0.3 miles
  • Ventura Plaza Commercial Center - 8 min walk - 0.5 miles
  • General Santander Stadium - 12 min walk - 0.7 miles

Getting around

  • Cucuta (CUC-Camilo Daza Intl.) - 6 min drive

Restaurants

  • ‪Papagayo Plaza - ‬6 min walk
  • ‪Londero's Express - ‬6 min walk
  • ‪Restaurante La Mazorca - ‬4 min walk
  • ‪Restaurante Embajada Antioqueña - ‬6 min walk
  • ‪Federación Nacional De Cafeteros Norte De Santander - ‬6 min walk

About this property

Hotel Zaraya

Enjoy the outdoor pool at this 3-star San José de Cúcuta hotel
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business center and a meeting room. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Zaraya. Free self parking is available.

This 3-star San José de Cúcuta hotel is smoke free.

  • 29 guestrooms or units
  • 3 levels
  • 2 buildings
  • Built in 2001
  • English breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hotel Zaraya offers 29 air-conditioned accommodations with washers/dryers and minibars. Flat-screen televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This San José de Cúcuta hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free English breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Washer/dryer

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lbs per pet)

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Zaraya Cucuta
Hotel Zaraya San José de Cúcuta
Zaraya San José de Cúcuta
Hotel Hotel Zaraya San José de Cúcuta
San José de Cúcuta Hotel Zaraya Hotel
Hotel Hotel Zaraya
Zaraya
Zaraya San Jose De Cucuta
Hotel Zaraya Hotel
Hotel Zaraya San José de Cúcuta
Hotel Zaraya Hotel San José de Cúcuta

Frequently asked questions

How close is Hotel Zaraya to the airport?

Hotel Zaraya is 3.7 mi (6-min drive) away from the Cucuta (CUC-Camilo Daza Intl.) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Zaraya?

As of May 30, 2025, prices found for a 1-night stay for 2 adults at Hotel Zaraya on Jun 8, 2025 start from $38.24, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Zaraya have an airport shuttle?

Airport shuttle services are not available at Hotel Zaraya.

Does Hotel Zaraya offer free breakfast?

Hotel Zaraya offers free English breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at Hotel Zaraya?

No, there is no casino at this hotel.

What time is check-in at Hotel Zaraya?

Check-in begins at 3 PM.

Is there free parking at Hotel Zaraya?

This hotel offers free self parking.

Does Hotel Zaraya have a pool?

Hotel Zaraya features an outdoor pool.

Does Hotel Zaraya have a restaurant?

Hotel Zaraya is home to Toro Gallo, which features international cuisine.

Does Hotel Zaraya have a spa?

There are no spa services available at this hotel.

How close is Hotel Zaraya to downtown San José de Cúcuta?

Hotel Zaraya is 1.5 mi away from San José de Cúcuta.

Hotel Zaraya Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 36 out of 57 reviews
Rating 8 - Good. 15 out of 57 reviews
Rating 6 - Okay. 4 out of 57 reviews
Rating 4 - Poor. 0 out of 57 reviews
Rating 2 - Terrible. 2 out of 57 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Yonny

Stayed 1 night in Sep 2024

10/10 Excellent

Maria Elena

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good experience

Nice clean hotel with friendly people. I would recommend it.
Stayed 8 nights in Jul 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Matilde

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sisters love this hotel.
Stayed 1 night in Feb 2024

10/10 Excellent

Matilde

Liked: Staff & service, amenities, property conditions & facilities
My sisters used this hotel every time they go to Cucuta. They always have a great time there and always talk about how fabulous the staff are with them.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jan 2020

10/10 Excellent

Daniel, Baltimore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located near shops, restaurants and shopping mall. It is easy to walk to many of the suggested tourist sites in the city.
Stayed 4 nights in Sep 2019

10/10 Excellent

William, Pa USA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like that hotel have indoor open ceiling pool,and the water nice with for the weather
Stayed 5 nights in Sep 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The only real problem was the staff lack of willingness to help and to provide a good service. I didn’t use it. I paid for my sisters from Venezuela to stayed one night. I wonder if the fact they were from an embattled country was the issue with their treatment. They told me to never get this hotel again.
Stayed 1 night in May 2019

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but breakfast

Stayed 2 nights in May 2018

8/10 Good

swayne.zr, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place close to downtown

I did a reservation for my parents! They love the place. Staff super helful and friendly. Owner always there helping out!! A give them 5out of 5! The only thing is they do not accept payment trough gateway. So if you do it for someone else. You better call the hotel days in advance...
Stayed 2 nights in Nov 2017

10/10 Excellent

Pipe, Bogota

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

nice hotel. Basic needs but extremely clean

very comfortable rooms. Very clean. Breakfast included was good.

10/10 Excellent

rommel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Adriana

Business traveler
Disliked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Arley

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si quieres algo BBB este es el lugar un icono de Cúcuta
Stayed 7 nights in Nov 2024

8/10 Good

OMAR ALEXIS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Estadia en Hotel Zaraya, buena atención,

Bueno estuvo satisfectorio lo que nos falto fue algo de comunicación, no sabiamos que podiamos pedir agua para tomar en las habitaciones, solo consumiamos en la noche y dia las que estaban en los cuartos, el cuarto que nos toco el baño esta mal edificicado, no se que tipo de arquitecto pudo idear esto?
Stayed 5 nights in Oct 2024

10/10 Excellent

rommel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Excelente como siempre muy atentos
Stayed 1 night in Oct 2024

10/10 Excellent

Javier Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Laura

Stayed 5 nights in Jun 2024

8/10 Good

adanna mercedes

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Regular

Bueno muy buena atención pero el aire acondicionado estuvo deficiente
Stayed 1 night in Jul 2024

10/10 Excellent

Henry fabian

Stayed 1 night in Jun 2024

10/10 Excellent

rommel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente muy buena atención de principio a fin
Stayed 1 night in Jun 2024

10/10 Excellent

rommel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Habitación remodelada muy cómoda y bonita excelente atención del personal
Stayed 1 night in Apr 2024

10/10 Excellent

DIANA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Una maravilla

Excelente, son muy amables y atentos!
Stayed 1 night in Jan 2024