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Santa Cruz Plaza

4.0 star property
4-star hotel with a spa, connected to the convention center

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Photo gallery for Santa Cruz Plaza

Outdoor pool, sun loungers
Front of property - evening/night
Deluxe Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes
Sauna, steam room, body treatments, hydrotherapy, body wraps
Property entrance

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

Explore the area

View in a map
Plaza De Armas 286, Santa Cruz, O'Higgins, 3130665
  • Place, Plaza de Armas
    ‪1 min walk‬
  • Place, Museo de Colchagua
    ‪3 min walk‬
  • Place, Casino Colchagua
    ‪3 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, blackout drapes

Standard Twin Room

9.4 out of 10
Exceptional
(10 reviews)
  • 286 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

7.0 out of 10
Good
(7 reviews)
  • 286 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Deluxe Suite, 1 King Bed

  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Studio Suite

Junior Studio Suite | Minibar, in-room safe, desk, blackout drapes

Junior Studio Suite

7.0 out of 10
Good
(2 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Suite

Suite | Minibar, in-room safe, desk, blackout drapes

Suite

  • 452 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

About the neighborhood

Santa Cruz

City center stay.With a stay at this Santa Cruz hotel, you'll be steps from Plaza de Armas and Museo de Colchagua. Laura Hartwig Winery and Casino Colchagua are also within 2 miles (3 km).

What's nearby

  • Plaza de Armas - 1 min walk - 0.1 miles
  • Museo de Colchagua - 3 min walk - 0.2 miles
  • Casino Colchagua - 3 min drive - 1.9 miles
  • Colchagua Campo y Vino - 3 min drive - 1.9 miles
  • Lapostolle Clos Apalta Winery - 17 min drive - 8.3 miles

Getting around

  • Santiago Intl. Airport (SCL) - 152 min drive

Restaurants

  • ‪Espacio Aldea - ‬4 min walk
  • ‪La Famiglia de Santis - ‬3 min walk
  • ‪Restaurante Mallorca - ‬3 min walk
  • ‪Pampa Pizza & Barbecue - ‬5 min walk
  • ‪Alma Bar - ‬6 min walk

About this property

Santa Cruz Plaza

4-star hotel with a spa, connected to the convention center
Santa Cruz Plaza offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a swim-up bar and a bar/lounge. Public spaces have free WiFi.

A business center and a meeting room are available. A 24-hour fitness center, a rooftop terrace, and a complimentary children's club are also featured at the family-friendly Santa Cruz Plaza. Self parking and valet parking are free. The property offers extended parking privileges.

This 4-star Santa Cruz hotel is smoke free.

  • 116 guestrooms or units
  • 4 levels
  • 2 buildings
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
  • Swim-up bar
Santa Cruz Plaza offers 116 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This Santa Cruz hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including hydrotherapy. The spa is open daily.

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  • Pool
  • Breakfast included
  • Spa
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4.4 out of 5, Excellent, 175 reviews
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Property amenities

Family friendly

  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • A swim-up bar

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • LCD TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CLP 62.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Chile and who pay in foreign currency (e.g., USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CLP 62.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve access to the heated pool. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Santa Cruz Plaza
Santa Cruz Plaza
Santa Cruz Plaza Hotel
Santa Cruz Plaza Santa Cruz
Santa Cruz Plaza Hotel Santa Cruz

Frequently asked questions

How close is Santa Cruz Plaza to the airport?

Santa Cruz Plaza is 117.5 mi (152-min drive) away from the Santiago Intl. Airport (SCL) airport, the closest popular airport to the property.

How much does it cost to stay at Santa Cruz Plaza?

As of Jun 5, 2026, prices found for a 1-night stay for 2 adults at Santa Cruz Plaza on Jun 9, 2026 start from $138, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Santa Cruz Plaza have an airport shuttle?

Airport shuttle services are not available at Santa Cruz Plaza.

Does Santa Cruz Plaza offer free breakfast?

Santa Cruz Plaza does not offer free breakfast.

Is there a casino at Santa Cruz Plaza?

No, there is no casino at this hotel, but Casino Colchagua (3-min drive) is nearby.

What time is check-in at Santa Cruz Plaza?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Santa Cruz Plaza?

This hotel offers free self parking and valet parking.

Does Santa Cruz Plaza have a pool?

Santa Cruz Plaza features an outdoor pool.

Does Santa Cruz Plaza have a restaurant?

Yes, there is a restaurant on site.

Does Santa Cruz Plaza have a spa?

This hotel has a spa, which features massages, body wraps, and hydrotherapy.

How close is Santa Cruz Plaza to downtown Santa Cruz?

Santa Cruz Plaza is 0.1 mi away from Santa Cruz.

Santa Cruz Plaza Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 195 out of 361 reviews
Rating 8 - Good. 105 out of 361 reviews
Rating 6 - Okay. 45 out of 361 reviews
Rating 4 - Poor. 10 out of 361 reviews
Rating 2 - Terrible. 6 out of 361 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mostly clean room, wonderful staff
Stayed 2 nights in Feb 2026
Verified

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
The room was very well kept and the staff friendly. Very nice atmosphere and breakfast selection was very good.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Ivette

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and staff very courteous
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Don

Liked: Cleanliness, amenities, property conditions & facilities
Setting and food were excellent, service as well, very friendly, museum a huge plus. Only issues were minor - size of room and towels were old
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Barrett

Liked: Cleanliness, amenities, property conditions & facilities
Yes all great.
Stayed 1 night in Dec 2025
Verified

8/10 Good

nick

Liked: Cleanliness, staff & service
the staff were very attentive, would recommend
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

sukhpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great, spa, sauna and heated pool was nice touch
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice well located with bar and good restaurante
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

liberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel truly shines with its exceptional cleanliness and a refined design that takes inspiration from the Chilean countryside
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente local
Stayed 1 night in Mar 2025
Verified

8/10 Good

Elvira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a fantastic museum al the property.
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Sylvia

Liked: Staff & service, amenities, property conditions & facilities
Excellent amenities. Great restaurant. Professional staff.
Stayed 1 night in Mar 2024
Verified

8/10 Good

SABINE

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice stay but the pillows in the room weren't good.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel full of character. Good, friendly service. Great food. Direct access from hotel to Casino and Museum.
Stayed 2 nights in Feb 2023
Verified

8/10 Good

Magnus

Liked: Cleanliness, staff & service, room comfort

Old fashioned hotel with a charm

Nice hotel with a good breakfast and cosy feeling. Wi-Fi not so good, the facilities could be a bit updated,
Stayed 1 night in Mar 2023
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful place to stay

What a gem! We enjoyed the historical building, the wonderful cuisine and comfortable room. Next time we add in massages!
Stayed 1 night in Jan 2023
Verified

8/10 Good

Juan F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in Cochagua Valley

Very nice hotel in Colchagua Valley , close to La Ruta del Vino where you can taste most of the best chilean wines. Good hotel , the only thing I didn't like was the room with carpet, tile would be much better. Don't miss restaurant La Famiglia de Santis just a block away and Viña Santa Cruz just 15 miles from the hotel.
Verified

8/10 Good

Patricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No table in room, only one chair in room. Not able to sit with my wife to order a drink from the bar since we had no place to sit or place our bar food (no table)
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Yuri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel. Far exceeded our expectations. Service was excellent and the property itself was beautiful. Felt spoiled the entire time. Highly recommend.
Verified

8/10 Good

César

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comida regular
Stayed 2 nights in Dec 2022
Verified

8/10 Good

Ullrich

Liked: Cleanliness, staff & service, property conditions & facilities
a very pleasant stay with very friendly staff and an excellent breakfast buffet. if you come by car on a busy weekend, you may have trouble in parking inside and will need valet parking to park the car at a secure outside facility from the same hotel. to get it next morning may take a while.
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well located. It is a beautiful building with comfortable rooms and a great service. Breakfast buffet is awesome. Never had a comparable experience in another other hotel. The amount of food and the variety was huge including chilean typical plates. The personnel is very helpful and knowledgeable. The wine tour at Viña Sta Cruz was a rich experience with wine tasting and spectacular views of the vineyard. The Museo de Colchagua is a 5 stars including history of our World during BC period and pre and post Columbus time. Plus chilean history, folklore and handcraft articles. In a summary an amazing experience to be repeated in the future.
Stayed 3 nights in Dec 2024
Verified

6/10 Okay

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Bad night

Hotel is mostly fine. The room is ok but the bathrooms are uncomfortable. The hotel has a museum attached to it that it’s truly interesting. The restaurant I s fine and breakfast is good. Our last night they apparently planned some repairs in the room above use so at 2 in the morning we had enough and had to get dress and go to the lobby to complain, few minutes latter they stopped the work.
Stayed 2 nights in Aug 2024
Verified

6/10 Okay

Irene

Disliked: Cleanliness, staff & service
The hotel is old but has some nice features. The food in the restaurant on the first night was excellent. The 2nd night service was terrible. They got the order wrong and only brought 1 meal out even after the order was the same, they brought the wrong potato’s out and I never got any food. We complained the safe wasn’t working on the first day. That has not been repaired by the time we left. The towels were awful and had seen better days. They gave us 2 small bath towels and 1 hand towel between the 2 of us. Sadly I would not recommend this venue. Just awful and spoiled our trip to Santa Cruz.
No room service, even after speaking to reception at 1830hrs. Came back to room at 10pm. Still not cleaned. Went to reception who were useless. Wanted to clean the room at 10pm
Just dumped fresh towels in the bathroom and didn’t clean the room after complaining to reception at 1830hrs
Never replenished the Coffee or fresh cups. 2 days of cups left untouched. No facility for making tea. I don’t drink coffee only tea.
Stayed 2 nights in Aug 2025