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Hilton Garden Inn San Bernardino

3-star property
1755 S Waterman Ave, San Bernardino, CA 1-855-201-7819
4.5 out of 5
Wonderful!
See all 15 travelocity Reviews

"Extremely clean. Constant sanitizing and cleaning even at night " More

By a verified traveler on Tue 01 Dec 2020

Points Of Interest

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Hotel Description

3-star hotel near National Orange Show Events Center

In San Bernardino

A stay at this hotel places you within half a mile (1 km) of San Bernardino Golf Club and 3 miles (5 km) of National Orange Show Events Center. Inland Center Mall and Loma Linda University are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$114* Per night/room Aug 21 - Aug 22

Suite, One King Bed, Roll In Shower

Bed Count 1 King Bed Maximum Occupancy 4 Max

One King Bed Whirlpool

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two queen beds evolution room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

One King Bed, Roll In Shower

Bed Count 1 King Bed Maximum Occupancy 2 Max

One king evolution whirlpool suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Garden Inn San Bernardino ratings based on 15 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Garden Inn San Bernardino

Everyone (9) Couples (3) Family (3)
1 out of 5
Front desk was very RUDE!!!!

Posted by , from SUNLAND on Jun 16, 2022

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Comment from Hotel Management

Jun 18, 2022 by -HGISB

We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations. I will be following up with the front desk agent. We hope you will consider staying with us again in the future.

5 out of 5

Posted by on May 20, 2021

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Comment from Hotel Management

May 30, 2021 by Bianca Morales

We appreciate your feedback Thank you

5 out of 5

Posted by on Mar 2, 2021

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Comment from Hotel Management

Mar 13, 2021 by -HGISB

Thank you for your review, we hope to see you again soon.

3 out of 5

Posted by on Feb 6, 2021

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Comment from Hotel Management

Feb 16, 2021 by Bianca Morales

We appreciate your feed back

5 out of 5
Extremely clean. Constant sanitizing and cleaning even at night

Posted by , from San bdno , ca on Dec 1, 2020

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Comment from Hotel Management

Dec 1, 2020 by -HGISB

Thank you for your review, we look forward to welcoming you back.

4 out of 5
We really enjoyed our breakfast each morning. The property was very nice and clean

Posted by , from San Bernadino on Jun 26, 2020

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Comment from Hotel Management

Jun 27, 2020 by -HGISB

Thank you for your review, we hope to see you again soon. -Kathy Nevarez Front Office Manager

5 out of 5
Easy to get to, close to downtown/courthouse, I arrived late after numerous delays, cancellations etc., and a 12 hour travel day instead of 6, in tears and lost, and they were closed but responded quickly when I rang the bell. Great breakfast, loved my whirlpool tub! Even if it was one am when I got in it!

Posted by on Jul 20, 2019

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Comment from Hotel Management

Jul 20, 2019 by -HGISB

Thank you for taking a moment to share your experience. I am happy to hear you found the Hilton Garden Inn San Bernardino to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

5 out of 5

Posted by on Jun 30, 2019

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Comment from Hotel Management

Jul 1, 2019 by -HGISB

Thank you so much we hope to see you again soon

5 out of 5
It was beautifully furnished. I felt like I was in a very upscale property.

Posted by , from MONTEREY, US on Apr 24, 2019

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Comment from Hotel Management

Apr 24, 2019 by -HGISB

Thank you so much & we hope to see you again soon :)

5 out of 5

Posted by on Apr 9, 2019

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Comment from Hotel Management

Apr 9, 2019 by -HGISB

Thank you for giving the Hilton Garden Inn 5 out of 5! We hope to see you again soon!

About the Hilton Garden Inn San Bernardino

Location 1755 S Waterman Ave, San Bernardino, CA 92408

Property Features

Hilton Garden Inn San Bernardino offers its guests an outdoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 3000 square feet (279 square meters) and includes conference space. The business-friendly Hilton Garden Inn San Bernardino also features multilingual staff, a picnic area, and concierge services. Limited free parking is available on a first-come, first-served basis. This 3-star San Bernardino hotel is smoke free.

  • 1 building
  • 115 guestrooms or units
  • 4 levels
  • 3000 sq ft of conference space
  • 279 sq m of conference space
  • Built in 2009
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: San Bernardino Santa Fe Depot (7.3 km / 4.5 mi)
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn San Bernardino offers 115 air-conditioned accommodations with MP3 docking stations and complimentary newspapers. Beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. This San Bernardino hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 11:00 AM.

Great American Grill - This restaurant specializes in American cuisine and serves breakfast and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Casino nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room (weight limit: 75 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast and dinner, and also through room service. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 14.95 for adults and USD 7.95 for children (approximately)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Hotel San Bernardino
  • Hilton Garden Inn San Bernardino
  • San Bernardino Hilton Garden Inn
  • Hilton Garden Inn San Bernardino Hotel San Bernardino
  • Hilton Garden Inn San Bernardino Hotel
  • Hilton Garn Inn Bernarno
  • Hilton Bernardino Bernardino
  • Hilton Garden Inn San Bernardino
  • Hilton Garden Inn San Bernardino Hotel
  • Hilton Garden Inn San Bernardino San Bernardino
  • Hilton Garden Inn San Bernardino Hotel San Bernardino

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.