Hotel Riu Papayas - All Inclusive

4.0 star property
Family-friendly 4-star hotel near San Agustin Beach

Choose dates to view prices

Photo gallery for Hotel Riu Papayas - All Inclusive

Outdoor pool, pool umbrellas, sun loungers
Children's area
Buffet
Bicycling
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All inclusive
  • Breakfast included
  • Pool
  • Gym
  • Laundry

Explore the area

View in a map
Avenida de Gran Canaria, 22, Playa del Ingles, San Bartolomé de Tirajana, Gran Canaria, 35100
  • Place, Yumbo Shopping Center
    ‪8 min walk‬
  • Place, English Beach
    ‪12 min walk‬
  • Place, Maspalomas Dunes
    ‪4 min drive‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪23 min drive‬

Room options

Standard Double Room, Balcony

8.8 out of 10
Excellent
(12 reviews)
  • 291 sq ft
  • Sleeps 3
  • 2 Large Twin Beds OR 1 King Bed

Double Room, Balcony, Garden View

8.4 out of 10
Very good
(5 reviews)
  • 290 sq ft
  • Sleeps 3
  • 2 Large Twin Beds OR 1 King Bed

Family Room, Balcony

9.0 out of 10
Wonderful
(2 reviews)
  • 398 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Family Room, Balcony, Garden View

  • 398 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

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About the neighborhood

San Bartolomé de Tirajana

Maspalomas stay.A stay at this Maspalomas hotel places you within half a mile (1 km) of Yumbo Shopping Center and 2 miles (3 km) of Maspalomas Dunes. Kasbah Shopping Center and El Salvador Ecumenical Temple are also within half a mile (1 km).

What's nearby

  • Yumbo Shopping Center - 8 min walk - 0.5 miles
  • English Beach - 12 min walk - 0.7 miles
  • Maspalomas Dunes - 4 min drive - 1.4 miles
  • San Agustin Beach - 5 min drive - 2.1 miles
  • Maspalomas Lighthouse - 8 min drive - 3.8 miles

Getting around

  • Gran Canaria Airport (LPA) - 29 min drive

Restaurants

  • ‪Pool Bar @ Abora Buenaventura - ‬10 min walk
  • ‪Café de Paris - ‬6 min walk
  • ‪Restaurante Grill Pizzeria Patio Canario - ‬7 min walk
  • ‪Meeting Bar Ifa Buenaventura - ‬10 min walk
  • ‪Las Piramides - ‬4 min walk

About this property

Hotel Riu Papayas - All Inclusive

Family-friendly 4-star hotel near San Agustin Beach
Hotel Riu Papayas - All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Papayas - All Inclusive offers its guests a children's pool, an outdoor pool, a waterslide, and a fitness center. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, a complimentary children's club, and multilingual staff are also featured at the family-friendly Hotel Riu Papayas - All Inclusive.

This 4-star San Bartolomé de Tirajana hotel is smoke free.

  • 1 building
  • 468 guestrooms or units
  • 8 levels
  • 3 dining venues
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
Hotel Riu Papayas - All Inclusive offers 468 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Similar properties

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room crib
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free offsite parking
  • Street parking available
  • Free beach shuttle
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Things to do

  • Beach volleyball
  • Bicycle rentals
  • Bicycle storage
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free children's club
  • Gym
  • Outdoor pool
  • Playground
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • TV with satellite channels

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses solar energy
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses solar energy. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

Property Registration Number H-35/1/0000230

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Papayas
Hotel Papayas Riu
Clubhotel Riu Papayas All Inclusive Hotel
Hotel Riu Papayas San Bartolome de Tirajana
Papayas Hotel
Riu Papayas Bartolome Tirajan
Riu Papayas Hotel
Riu Papayas San Bartolome de Tirajana
Clubhotel Riu Papayas All Inclusive San Bartolome de Tirajana
Hotel Riu Papayas
Riu Papayas All Inclusive
Hotel Riu Papayas All Inclusive
Hotel Riu Papayas - All Inclusive Hotel
Hotel Riu Papayas - All Inclusive San Bartolomé de Tirajana

Frequently asked questions

How close is Hotel Riu Papayas - All Inclusive to the airport?

Hotel Riu Papayas - All Inclusive is 18.8 mi (29-min drive) away from the Gran Canaria Airport (LPA) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Riu Papayas - All Inclusive?

As of Oct 27, 2025, prices found for a 1-night stay for 2 adults at Hotel Riu Papayas - All Inclusive on Oct 31, 2025 start from $279.34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Riu Papayas - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Papayas - All Inclusive.

How close is Hotel Riu Papayas - All Inclusive to the beach?

This hotel is a short 12-minute walk from English Beach and 13.5 mi (21-min drive) from Amadores Beach. Don't forget your sunscreen!

Does Hotel Riu Papayas - All Inclusive offer free breakfast?

Hotel Riu Papayas - All Inclusive offers free buffet breakfast every day from 7:30 AM to 10:30 AM.

Is there a casino at Hotel Riu Papayas - All Inclusive?

No, there is no casino at this hotel.

What time is check-in at Hotel Riu Papayas - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at Hotel Riu Papayas - All Inclusive?

Free parking is not available at this hotel.

Does Hotel Riu Papayas - All Inclusive have a pool?

Hotel Riu Papayas - All Inclusive features an outdoor pool and a children's pool.

Does Hotel Riu Papayas - All Inclusive have a restaurant?

There are 3 onsite restaurants, offering options like Asian cuisine and light fare.

Does Hotel Riu Papayas - All Inclusive have a spa?

There are no spa services available at this hotel.

How close is Hotel Riu Papayas - All Inclusive to downtown San Bartolomé de Tirajana?

Hotel Riu Papayas - All Inclusive is 11.2 mi away from San Bartolomé de Tirajana.

Hotel Riu Papayas - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 211 out of 490 reviews
Rating 8 - Good. 204 out of 490 reviews
Rating 6 - Okay. 55 out of 490 reviews
Rating 4 - Poor. 15 out of 490 reviews
Rating 2 - Terrible. 5 out of 490 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Yvonne

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lot's of choice with the food. Room nice size and beds comfy. Drink option ok Staff friendly and helpful. Entertainment good, but was only there 4 nights and watched the same routines a few times. Which was s bit repetitive.
Stayed 4 nights in Jul 2025

10/10 Excellent

Margaryta, Edmonton

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Benefits: parking on the site for free. Nice view from balcony. Balcony was windy, take clothespins. Food was excellent in the buffet- lots of fruits and fish. The evening shows were great. Riu party was wonderful, we had a shuttle to other Riu hotel. Walkable distance to the beach is 10-15 min, shuttle few times per day to the beach.
Stayed 4 nights in May 2025

10/10 Excellent

Daniel

Stayed 5 nights in May 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in May 2025

10/10 Excellent

Reinaldo, Hialeah

Liked: Cleanliness
Stayed 8 nights in Apr 2025

8/10 Good

Virve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing.
Stayed 1 night in Apr 2025

8/10 Good

Gillian

Stayed 3 nights in Mar 2025

8/10 Good

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 7 nights in Mar 2025

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, property conditions & facilities
Uns hat alles gefallen wir haben nichts zu bemängeln
Stayed 7 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

6/10 Okay

Niklas

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

8/10 Good

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Jyrki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Holiday

Very nice hotela and good service. The whole staff was exceptionally friendly and caring.
Stayed 7 nights in Jan 2025

10/10 Excellent

Johanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

6/10 Okay

Derek

Noisy cleaners

The hotel was ok but every single morning between 8am & 830am the cleaners were shouting to each other down the corridors, they were rhe nousiest cleaners ever . We was woken up they banfed on the door , got you up and then when you went for breakfast they didnt come back for hours later even though they had woken you up. The last thing a person on holiday wants us being woken up early in the morning. No card to say do not disturb. They did an Asian night in a seperate restaurant that was superb. The Desserts were poor considering the good food for the main. The same desserts every single night , just a different colour, same flavour every night . This lets the food side down. Rest was ok
Stayed 5 nights in Dec 2024

10/10 Excellent

henrik hansted

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Sharandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Lars

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Werry nice

Werry nice
Stayed 2 nights in Nov 2024

6/10 Okay

Waldemar

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

False impression

We encountered ants in our room, and although we reported it to reception, the issue was merely acknowledged with no apology or follow-up. A simple "sorry" could have helped resolve the matter. Additionally, the towels are of poor quality, and the food at the restaurant lacks variety, with many breakfast items reappearing at lunch. The night bar serves snacks like sandwiches, hotdogs, and burgers, but the quality is disappointing—sandwiches are often dry and stale.
Stayed 7 nights in Nov 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant stay could have better drinks selection

The drink selection was limited, no choice of wines at all just their red or wine from a tap…but they do have local bubbles cava alternative was ok, all spirits were local non branded not overall that value for money, food choices were complete opposite, there was loads and loved the Asian sushi themed restaurant!
Stayed 5 nights in Oct 2024

10/10 Excellent

Chinmay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 4 nights in Oct 2024

4/10 Poor

Angela

Liked: Cleanliness
Shame on Riu no lotion, shampoo or drinks provided in the room. The towels were very old & worn out. Drinks watered down, too much sugar and poor brand drinks for the money you charge
Stayed 1 night in Sep 2024

10/10 Excellent

Eyeris, Union City

Liked: Cleanliness, staff & service, property conditions & facilities
todo
Stayed 2 nights in Aug 2024

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I could not fault this hotel. We had a fab stay!

Couldn’t fault the hotel. It had everything right. Hotel not too big so it was easy to get to everything. Self serve drinks including wine, beer and soft drinks meant there was never a queue at the pool bar. Plenty of sunbeds and umbrellas and shade. Poolside food was good but we preferred the buffet, but the kids preferred the chicken legs and chicken nuggets by the pool. Hotel was very clean and always being cleaned. Even the toilets by the pool were spotless. We really enjoyed the food and it was constantly replenished and catered for all tastes. Mojitos were delicious! Pool was fresh but not freezing. A 15 min walk to the beach but this should not put you off, there is a free shuttle bus to the beach.
Stayed 7 nights in May 2024