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Hotel Rey Carlos

3.0 star property
3-star hotel near Maspalomas Dunes

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Photo gallery for Hotel Rey Carlos

Terrace/patio
Daily buffet breakfast (EUR 10 per person)
Lobby
Flat-screen TV
Superior Room Renewed | In-room safe, desk, blackout drapes, free WiFi

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet friendly
  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

Map
Avenida Tirajana, 14, San Bartolomé de Tirajana, 35110
  • Maspalomas Dunes
    ‪10 min walk‬
  • Yumbo Shopping Center
    ‪10 min walk‬
  • English Beach
    ‪12 min walk‬
  • Las Palmas (LPA-Gran Canaria)
    ‪26 min drive‬

Room options

View all photos for Standard Triple Room

In-room safe, desk, blackout drapes, free WiFi

Standard Triple Room

  • 506 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Triple Room

In-room safe, desk, blackout drapes, free WiFi

Superior Triple Room

  • 506 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Superior Room Renewed

In-room safe, desk, blackout drapes, free WiFi

Superior Room Renewed

  • 506 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room

In-room safe, desk, blackout drapes, free WiFi

Double Room

  • 506 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

In-room safe, desk, blackout drapes, free WiFi

Single Room

  • 506 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

San Bartolomé de Tirajana

Playa del Ingles stay.Within a 15-minute walk of this Playa del Ingles hotel, you'll find Maspalomas Dunes and Yumbo Shopping Center. CITA Shopping Center and Paseo Costa Canaria are also within half a mile (1 km).

What's nearby

  • CITA Shopping Center - 1 min walk - 0.0 miles
  • Maspalomas Dunes - 10 min walk - 0.6 miles
  • Yumbo Shopping Center - 10 min walk - 0.6 miles
  • English Beach - 12 min walk - 0.7 miles
  • Maspalomas Lighthouse - 9 min drive - 2.8 miles

Getting around

  • Gran Canaria Airport (LPA) - 31 min drive

Restaurants

  • ‪Ristorante Italiano al Circo - ‬7 min walk
  • ‪Café Mozart II - ‬11 min walk
  • ‪San Fermin - ‬6 min walk
  • ‪El Poncho - ‬2 min walk
  • ‪Los Porches - ‬6 min walk

About this property

Hotel Rey Carlos

3-star hotel near Maspalomas Dunes
Hotel Rey Carlos offers its guests an outdoor pool and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

A terrace, a vending machine, and tour/ticket assistance are also featured at Hotel Rey Carlos.

Smoking is allowed in designated areas at this 3-star San Bartolomé de Tirajana hotel.

  • 142 guestrooms or units
  • 2 bars or lounges
  • Meeting rooms
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • Elevator
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hotel Rey Carlos offers 142 accommodations with safes and hair dryers. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Housekeeping is provided on weekdays only.

Languages

English, German, Spanish

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Property amenities

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 10 for adults and EUR 5 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Children's pool
  • Outdoor pool

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Refrigerator

More

  • Desk
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property is closed between November 5 and November 17.

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per day
  • Maximum 1 (weight limit: 11 lbs per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 for adults and EUR 5 for children
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Rey Carlos
Hotel Rey Carlos San Bartolome de Tirajana
Rey Carlos Hotel
Rey Carlos San Bartolome de Tirajana
Rey Carlos Bartolome Tirajana
Hotel Rey Carlos Hotel
Hotel Rey Carlos San Bartolomé de Tirajana
Hotel Rey Carlos Hotel San Bartolomé de Tirajana

Frequently asked questions

How close is Hotel Rey Carlos to the airport?

Hotel Rey Carlos is 20.7 mi (31-min drive) away from the Gran Canaria Airport (LPA) airport, the closest popular airport to the property.

Does Hotel Rey Carlos have an airport shuttle?

Airport shuttle services are not available at Hotel Rey Carlos.

How close is Hotel Rey Carlos to the beach?

This hotel is a short 14-minute walk from English Beach and 13.8 mi (22-min drive) from Amadores Beach. Don't forget your sunscreen!

Does Hotel Rey Carlos offer free breakfast?

Free breakfast isn’t provided at Hotel Rey Carlos, but buffet breakfast is offered for a fee of EUR 10 for adults and EUR 5 for children. It's available every day from 7:30 AM to 10:00 AM.

Is there a casino at Hotel Rey Carlos?

No, there is no casino at this hotel.

What time is check-in at Hotel Rey Carlos?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM.

Is there free parking at Hotel Rey Carlos?

Free parking is not available at this hotel.

Does Hotel Rey Carlos have a pool?

Hotel Rey Carlos features an outdoor pool and a children's pool.

Does Hotel Rey Carlos have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Rey Carlos have a spa?

There are no spa services available at this hotel.

How close is Hotel Rey Carlos to downtown San Bartolomé de Tirajana?

Hotel Rey Carlos is 12 mi away from San Bartolomé de Tirajana.

Hotel Rey Carlos Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 78 out of 378 reviews
Rating 8 - Good. 126 out of 378 reviews
Rating 6 - Okay. 93 out of 378 reviews
Rating 4 - Poor. 45 out of 378 reviews
Rating 2 - Terrible. 36 out of 378 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Jonathan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Several light bulbs and light shades were missing and the shower didn’t really work. To resolve this I purchased light bulbs from the supermarket and attempted to clean the shower head; when that didn’t work I obtained a new shower head from a shop opposite the hotel for €3.50 which totally solved the issue. Small details but it did impact the quality of my stay!
Stayed 21 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Valentino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for money!

Huge flat to myself with a nice balcony, so great value for money. The cleaning was ok. Only twin beds, I would have preferred a double bed, but they seem to do things that way there. Nice wooden furniture everywhere. Some very friendly clerks (Alvaro was amazing!), some less interested. The pool was great outside too. The WiFi though was awful but I guess it must be hard in such a large place. But super happy in the end.
Stayed 5 nights in Jan 2025

4/10 Poor

RICARDO

Liked: Staff & service
Disliked: Property conditions & facilities
Very old and overpriced hotel. Maybe worth 3 stars. Location is not bad but far from the beach.
Stayed 3 nights in Dec 2024

6/10 Okay

Amanda

Traveled with partner
We liked the quirkiness of the castle theme. A little tired in the economy rooms but reflected in the price. Room was cleaned daily and all the staff were pleasant. My only problem was, as a non smoker, I noticed there were none ‘no smoking’ signs anywhere. We could constantly smell cigarettes in the room and the guests next door were constantly smoking weed on the balcony next to ours. Otherwise a pleasant stay
Stayed 3 nights in Dec 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities

Rude unhelpful restaurant staff

Didn't cater for dietry restrictions and no allergy labelling. When we asked a simple question about if there would be some pan con tomate like they had the prvoious morning the restaurant manger became aggressive and started shouting.
Stayed 3 nights in Dec 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

Mick, Staffordshire

Traveled with partner
Liked: Cleanliness, staff & service
An old hotel slowly being modernised. Ideal place for local amenities and close to the beach. Food was acceptable and always hot. Great swimming pool. Standard rooms are dated so pay the extra for the premium room.
Stayed 10 nights in Nov 2024

2/10 Terrible

Douglas S.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tired

This is a VERY tired hotel which explains why it was one of the few with vacancies. The hallways are grim with carpets that appear dirty, unfinished work, cats eating. You get the picture. I’m guessing that its prime location, which is superb, makes this site ripe for development. I was lucky enough, I think, to get one of the renovated rooms. Spacious but redone with cheap ikea furniture. The best thing was the bed which appeared brand new. The bedspread was stained as was the couch. Merge equipment in the kitchen; no towels or dishwashing soap. The packets of shampoo and shower gel were also meagre and if poor quality.
Stayed 3 nights in Nov 2024

10/10 Excellent

Magdalena

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Lovely area

It was really good location, next to the bus stops where you could go and travel to different cities or even airport. Around 10 min walk from beautiful dunes. Some shops around, lots of restaurants. Pool was very clean. Lovely staff.
Stayed 4 nights in Oct 2024

8/10 Good

Garrett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good budjet hotel
Stayed 2 nights in Oct 2024

8/10 Good

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Breakfast was a bit of a let down

Stayed 2 nights in Oct 2024

2/10 Terrible

abdel mounaim

Disliked: Cleanliness, staff & service, property conditions & facilities
Not good
Stayed 4 nights in Sep 2024

10/10 Excellent

ahmet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome...

Amazing...
Stayed 5 nights in Jul 2024

4/10 Poor

Manish

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
It’s was good , you can’t get so much from that price. It’s in very good locations
Stayed 1 night in Jul 2024

2/10 Terrible

Alberto

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2024

2/10 Terrible

Roderick

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The quality of the food was very poor and reheated food for days staff fruendly and helpful breakfast was good however evening meals were terrible. Room very dated bed poorly repaired
Stayed 14 nights in May 2024

4/10 Poor

Piotr

Stayed 5 nights in May 2024

6/10 Okay

NOEL, Belfast

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in May 2024

4/10 Poor

Christopher

Disliked: Staff & service, property conditions & facilities

Not great

Not a great stay! Returned to room to find 2 strangers leaving through our door. Challenged them as they ran away, no assistance from reception who said we have to call police. Also had no water for one morning due to a technical failure in the hotel.
Stayed 3 nights in May 2024

6/10 Okay

Simon

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We were only here for 3 nights, it was just a place to shower & sleep
Stayed 3 nights in May 2024

8/10 Good

Mick, Staffordshire

Traveled with partner
Liked: Cleanliness, staff & service
In the process of being renovated so suspect the price will increase when complete but good value budget hotel
Stayed 3 nights in Apr 2024

6/10 Okay

Tina

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Apr 2024

4/10 Poor

emma

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We checked in for 2 nights and sadly were very disappointed. The hotel is dated and in need of a total refurb. When we got to our apartment (a refurbished one) we found that the toilet was blocked and over spilling when flushed. We got in the shower and had an electric shock! And finally the air conditioning didn't work. We reported all of this to reception on the first night and nobody came to fix anything. We then went to reception the next day to report it all again. Pepe (the man on reception sorted a maintenance man out). He came to repair the blocked toilet and to top everything else off finished his work and left the apartment door open!!! We discovered this on our return from the pool a few hours later! We complained again that this was unacceptable. We were told there is no air conditioning until the summer!! There is obviously residential apartments here as there was also a dog barking/howling!!! We will never stay here again and if you are thinking of booking, don't bother. It may be cheap but you are better spending a little bit more. Very disappointed. 😔😔 We asked the hotel for a refund but their terms and conditions would not allow it, despite all of our issues. Thankfully Expedia gave us a voucher towards another booking with them.