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HD Parque Cristóbal Gran Canaria

3.0 star property
Family-friendly 3-star hotel near San Agustin Beach

Choose dates to view prices

Photo gallery for HD Parque Cristóbal Gran Canaria

4 outdoor pools, sun loungers
Children's play area - outdoor
Reception
2 restaurants, breakfast, lunch, dinner served; international cuisine
2 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Room service
  • Spa
  • All inclusive
  • Breakfast available

Explore the area

View in a map
Calle Holanda s/n, San Bartolomé de Tirajana, Gran Canaria, 35100
  • Yumbo Shopping Center
    ‪7 min walk‬
  • English Beach
    ‪3 min drive‬
  • Maspalomas Dunes
    ‪4 min drive‬
  • Las Palmas (LPA-Gran Canaria)
    ‪24 min drive‬

Room options

View all photos for Teen Suite (2 Adults + 3 Children)

1 bedroom, in-room safe, desk, laptop workspace

Teen Suite (2 Adults + 3 Children)

  • Sleeps 5
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Teen Suite (1 Adult + 1 Child)

1 bedroom, in-room safe, desk, laptop workspace

Teen Suite (1 Adult + 1 Child)

  • Sleeps 2
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Teen Suite (3 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Teen Suite (3 Adults)

  • Sleeps 3
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Teen Suite (1 Adult + 2 Children)

1 bedroom, in-room safe, desk, laptop workspace

Teen Suite (1 Adult + 2 Children)

  • Sleeps 3
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Teen Suite (3 Adults + 1 Child)

1 bedroom, in-room safe, desk, laptop workspace

Teen Suite (3 Adults + 1 Child)

  • Sleeps 4
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Teen Suite (1 Adult + 3 Children)

1 bedroom, in-room safe, desk, laptop workspace

Teen Suite (1 Adult + 3 Children)

  • Sleeps 4
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Superior suite emblem (2 adults + 1 child)

1 bedroom, in-room safe, desk, laptop workspace

Superior suite emblem (2 adults + 1 child)

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Teen Suite (2 Adults+ 1 Child)

1 bedroom, in-room safe, desk, laptop workspace

Teen Suite (2 Adults+ 1 Child)

  • Sleeps 3
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Superior suite emblem (3 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Superior suite emblem (3 Adults)

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Teen Suite (2 Adults + 2 Children)

1 bedroom, in-room safe, desk, laptop workspace

Teen Suite (2 Adults + 2 Children)

  • Sleeps 4
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Teen Suite (2 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Teen Suite (2 Adults)

  • Sleeps 2
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Superior suite emblem (2 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Superior suite emblem (2 Adults)

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms (2 Adults + 1 Child)

1 bedroom, in-room safe, desk, laptop workspace

Family Suite, 2 Bedrooms (2 Adults + 1 Child)

  • 2 bedrooms
  • Sleeps 3
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Suite (2 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Superior Suite (2 Adults)

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms (2 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Family Suite, 2 Bedrooms (2 Adults)

  • 2 bedrooms
  • Sleeps 2
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Suite (1 adult + 2 children)

1 bedroom, in-room safe, desk, laptop workspace

Superior Suite (1 adult + 2 children)

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Kid Suite (3 Adults + 1 Child)

1 bedroom, in-room safe, desk, laptop workspace

Kid Suite (3 Adults + 1 Child)

  • Sleeps 4
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Suite (1 adult + 1 child)

1 bedroom, in-room safe, desk, laptop workspace

Superior Suite (1 adult + 1 child)

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Kid Suite (1 Adult + 3 Children)

1 bedroom, in-room safe, desk, laptop workspace

Kid Suite (1 Adult + 3 Children)

  • Sleeps 4
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Premier Suite, 1 Bedroom (2 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Premier Suite, 1 Bedroom (2 Adults)

  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Kid Suite (2 Adults + 3 Children)

1 bedroom, in-room safe, desk, laptop workspace

Kid Suite (2 Adults + 3 Children)

  • Sleeps 5
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Suite Emblem 1 adult + 2 children

1 bedroom, in-room safe, desk, laptop workspace

Superior Suite Emblem 1 adult + 2 children

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Kid Suite (3 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Kid Suite (3 Adults)

  • Sleeps 3
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Kid Suite (2 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Kid Suite (2 Adults)

  • Sleeps 2
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Premier Suite, 1 Bedroom (1 Adult)

1 bedroom, in-room safe, desk, laptop workspace

Premier Suite, 1 Bedroom (1 Adult)

  • 1 bedroom
  • Sleeps 1
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Kid Suite (2 Adults + 2 Children)

1 bedroom, in-room safe, desk, laptop workspace

Kid Suite (2 Adults + 2 Children)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Premier Suite, 1 Bedroom (1 adult + 2 children)

1 bedroom, in-room safe, desk, laptop workspace

Premier Suite, 1 Bedroom (1 adult + 2 children)

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Kid Suite (2 Adults+ 1 Child)

1 bedroom, in-room safe, desk, laptop workspace

Kid Suite (2 Adults+ 1 Child)

  • Sleeps 3
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms (4 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Family Suite, 2 Bedrooms (4 Adults)

  • 2 bedrooms
  • Sleeps 4
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms (3 Adults + 2 Children)

1 bedroom, in-room safe, desk, laptop workspace

Family Suite, 2 Bedrooms (3 Adults + 2 Children)

  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms (1 Adult + 1 Child)

1 bedroom, in-room safe, desk, laptop workspace

Family Suite, 2 Bedrooms (1 Adult + 1 Child)

  • 2 bedrooms
  • Sleeps 2
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Kid Suite (1 Adult + 2 Children)

1 bedroom, in-room safe, desk, laptop workspace

Kid Suite (1 Adult + 2 Children)

  • Sleeps 3
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms (5 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Family Suite, 2 Bedrooms (5 Adults)

  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms (4 Adults + 1 Child)

1 bedroom, in-room safe, desk, laptop workspace

Family Suite, 2 Bedrooms (4 Adults + 1 Child)

  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Teen Suite (4 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Teen Suite (4 Adults)

  • Sleeps 4
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Teen Suite (4 Adults + 1 Child)

1 bedroom, in-room safe, desk, laptop workspace

Teen Suite (4 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Teen Suite (5 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Teen Suite (5 Adults)

  • Sleeps 5
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms (1 Adult + 2 Children)

1 bedroom, in-room safe, desk, laptop workspace

Family Suite, 2 Bedrooms (1 Adult + 2 Children)

  • 2 bedrooms
  • Sleeps 3
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms (3 Adults + 1 Child)

1 bedroom, in-room safe, desk, laptop workspace

Family Suite, 2 Bedrooms (3 Adults + 1 Child)

  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Premier Suite, 1 Bedroom (3 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Premier Suite, 1 Bedroom (3 Adults)

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Premier Suite, 1 Bedroom (2 adults + 1 child)

1 bedroom, in-room safe, desk, laptop workspace

Premier Suite, 1 Bedroom (2 adults + 1 child)

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Suite (3 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Superior Suite (3 Adults)

  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Teen Suite (3 Adults + 2 Children)

1 bedroom, in-room safe, desk, laptop workspace

Teen Suite (3 Adults + 2 Children)

  • Sleeps 5
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Kid Suite (4 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Kid Suite (4 Adults)

  • Sleeps 4
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms (3 Adults)

1 bedroom, in-room safe, desk, laptop workspace

Family Suite, 2 Bedrooms (3 Adults)

  • 2 bedrooms
  • Sleeps 3
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Superior Suite (2 adults + 1 child)

1 bedroom, in-room safe, desk, laptop workspace

Superior Suite (2 adults + 1 child)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms (2 Adults + 3 Children)

1 bedroom, in-room safe, desk, laptop workspace

Family Suite, 2 Bedrooms (2 Adults + 3 Children)

8.0 out of 10
Very good
(1 review)
  • 2 bedrooms
  • Sleeps 5
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Kid Suite (3 Adults + 2 Children)

1 bedroom, in-room safe, desk, laptop workspace

Kid Suite (3 Adults + 2 Children)

  • Sleeps 5
  • 4 Twin Beds and 1 Double Sofa Bed

View all photos for Kid Suite (4 Adults + 1 Child)

1 bedroom, in-room safe, desk, laptop workspace

Kid Suite (4 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 4 Twin Beds and 1 Double Sofa Bed

About the neighborhood

San Bartolomé de Tirajana

Playa del Ingles stay.A stay at this Playa del Ingles hotel places you within half a mile (1 km) of Yumbo Shopping Center and 2 miles (3 km) of Maspalomas Dunes. Also, Maspalomas Botanical Garden is within half a mile (1 km) and Kasbah Shopping Center is within 2 miles (3 km).

What's nearby

  • Yumbo Shopping Center - 7 min walk - 0.4 miles
  • English Beach - 3 min drive - 1.2 miles
  • Maspalomas Golf Course - 3 min drive - 1.2 miles
  • Maspalomas Dunes - 4 min drive - 1.4 miles
  • Maspalomas Lighthouse - 7 min drive - 3.1 miles

Getting around

  • Gran Canaria Airport (LPA) - 28 min drive

Restaurants

  • ‪Mykonos - ‬8 min walk
  • ‪Bar Junior - ‬8 min walk
  • ‪Nuevo Rokoko - ‬7 min walk
  • ‪Restaurante Martel House - ‬9 min walk
  • ‪Burger King - ‬10 min walk

About this property

HD Parque Cristóbal Gran Canaria

Family-friendly 3-star hotel near San Agustin Beach
Some rates at HD Parque Cristóbal Gran Canaria are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of HD Parque Cristóbal Gran Canaria, you'll find a full-service spa, a complimentary water park, and 4 outdoor swimming pools. There are 2 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 3 bars/lounges. Public spaces have free WiFi.

A children's pool, a nightclub, and a hot tub are also featured at the family-friendly HD Parque Cristóbal Gran Canaria. Free self parking is available.

This 3-star San Bartolomé de Tirajana hotel is smoke free.

  • 233 guestrooms or units
  • 2 dining venues
  • 2 bars by the pool
  • 3 bars or lounges
  • 2 coffee shops
  • Nightclub
  • Deli
  • Kid's club (free)
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Onsite shopping
  • Elevator
  • No smoking on site
  • 1 conference room
HD Parque Cristóbal Gran Canaria offers 233 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs, and body treatments.

Similar properties

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  • Pool
  • Hot Tub
  • Spa
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4.6 out of 5, Wonderful, 1,000 reviews
$197 nightly
The price is $211
Sep 10 - Sep 11
Total with taxes and fees
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Property amenities

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms
  • Splash pad
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free beach shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 10 per person
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 restaurants
  • 3 bars/lounges
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Splash pad
  • Steam room
  • Waterslide

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 10 per person
  • Rollaway bed fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

HD Parque Cristóbal Gran Canaria
HD Parque Cristóbal Gran Cana
HD Parque Cristóbal Gran Canaria Hotel San Bartolome de Tirajana
HD Parque Cristóbal Gran Canaria San Bartolome de Tirajana
HD Parque Cristóbal Gran Canaria Hotel
HD Parque Cristóbal Gran Canaria San Bartolomé de Tirajana
HD Parque Cristóbal Gran Canaria Hotel San Bartolomé de Tirajana

Frequently asked questions

How close is HD Parque Cristóbal Gran Canaria to the airport?

HD Parque Cristóbal Gran Canaria is 20 mi (28-min drive) away from the Gran Canaria Airport (LPA) airport, the closest popular airport to the property.

How much does it cost to stay at HD Parque Cristóbal Gran Canaria?

As of Sep 5, 2025, prices found for a 1-night stay for 2 adults at HD Parque Cristóbal Gran Canaria on Sep 29, 2025 start from $229.25, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does HD Parque Cristóbal Gran Canaria have an airport shuttle?

Airport shuttle services are not available at HD Parque Cristóbal Gran Canaria.

How close is HD Parque Cristóbal Gran Canaria to the beach?

This hotel is 13.1 mi (17-min drive) from Amadores Beach and 2.9 mi (8-min drive) from Meloneras Beach. Don't forget your sunscreen!

Does HD Parque Cristóbal Gran Canaria offer free breakfast?

Free breakfast isn’t provided at HD Parque Cristóbal Gran Canaria, but buffet breakfast is offered for a fee of EUR 10 per person. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at HD Parque Cristóbal Gran Canaria?

No, there is no casino at this hotel.

What time is check-in at HD Parque Cristóbal Gran Canaria?

Check-in start time: 3:00 PM; Check-in end time: midnight.

Is there free parking at HD Parque Cristóbal Gran Canaria?

This hotel offers free self parking.

Does HD Parque Cristóbal Gran Canaria have a pool?

HD Parque Cristóbal Gran Canaria features 4 outdoor pools and a children's pool.

Does HD Parque Cristóbal Gran Canaria have a restaurant?

There are 2 onsite restaurants, offering options like international cuisine and a poolside location.

Does HD Parque Cristóbal Gran Canaria have a spa?

This hotel has a spa, which features body wraps, body scrubs, and massages.

How close is HD Parque Cristóbal Gran Canaria to downtown San Bartolomé de Tirajana?

HD Parque Cristóbal Gran Canaria is 11.3 mi away from San Bartolomé de Tirajana.

HD Parque Cristóbal Gran Canaria Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 166 out of 359 reviews
Rating 8 - Good. 160 out of 359 reviews
Rating 6 - Okay. 26 out of 359 reviews
Rating 4 - Poor. 4 out of 359 reviews
Rating 2 - Terrible. 3 out of 359 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sarah Jane Louise Denton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

8/10 Good

Martina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was extremely kids friendly. The buffet was kids friendly and the staff was lovely. There are only some minor things I think that could have improved our stay. Mid week the diner times changed which was slightly inconvenient. Diner got very hectic as there were lots of families at the same time.
Stayed 7 nights in Apr 2025

10/10 Excellent

Jonina

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Family Hotel
Stayed 5 nights in Jan 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome family holiday destination - we would definitely go back - thank you
Stayed 6 nights in Oct 2024

4/10 Poor

ERNEST

Traveled with family and small children, Traveled with group, Traveled with family
Disliked: Cleanliness, property conditions & facilities
The place is very minimalist and dated. It’s quantity over quality, which is ok if that’s what you prefer. The food is very basic and blend, lacking variety and healthy nutrition.
Stayed 4 nights in Jul 2023

10/10 Excellent

Jade

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was lovely, had everything you needed for a relaxing or family holiday. The apartments were very clean, modern and spacious. The staff were friendly and helpful. Would definitely return.
Stayed 7 nights in Jul 2022

10/10 Excellent

Ciaran

Stayed 4 nights in Feb 2022

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great 👌 stay.

Different rates depending on what you stay in and for how long. They entertain around the pool during the night until 11, but my cabin was far enough away. Everyone hears it! Cleaning is minimal unless you ask for more done in spanish or broken English. There's HB minimum 2 days purchase. Clean. CoVid-19 clean. 10 days was much. A week would have sufficed. Beside a supermarket for easy access to food. Cancelled shuttles to the beach with no warning.
Stayed 10 nights in Oct 2020

6/10 Okay

L, Scotland

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff were arrogant and very cheeky i wouodnt stay here again we pay alot of money to go on holidays so dont expect staff to be so horrible
Stayed 4 nights in Oct 2020

6/10 Okay

Lisa, Glasgow

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff are.really arrogant need to sort the staff out
Stayed 4 nights in Oct 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jul 2020

8/10 Good

Darren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Jul 2020

10/10 Excellent

Dariusz

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Pleasant stay

A very good hotel. Lots of parking spaces. A bit far to the beach but there is a free bus to the beach (3 times per day). Close to the Yumbo shopping center. 2 nice swimming pools, gym, football / basketball court, tennis court. Nice staff everywhere. My kids loved the evening animations. Large selection of food and drink during all meals. In our 2 bedroom apartment there was everything you need e.g. a kettle, microwave, fridge, pots, pans, cutlery. There was even an xbox. My rating reduces the presence of cockroaches in the apartment.
Stayed 7 nights in Feb 2020

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy Parque Cristóbal Maspalomas

Good property in good location in Maspalomas. Excellent breakfast and dinner with half board. A children´s paradise. Recommended.
Stayed 7 nights in Nov 2019

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4-night Short Break

4 night short break for couple to celebrate birthday. Accommodation good and clean. TV reception suspect. WiFi good. Good amenities and pool(s). Food and all-inclusive fair but nothing special.
Stayed 4 nights in Jan 2020

8/10 Good

Esther

Traveled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Dec 2019

10/10 Excellent

Verified traveler

Stayed 7 nights in Nov 2019

10/10 Excellent

Chris

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good. Really nice stay. Only thing I’d say is at check in I had to find my booking confirmation on my email showing I was all inclusive and email it to the hotel. Don’t understand why I had to do this as the hotel should have all the information.
Stayed 4 nights in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great sized bungalows for a great price. Very centrally located as well!!
Stayed 3 nights in Nov 2019

8/10 Good

Padraig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff are helpful and friendly kids kept occupied
Stayed 7 nights in Oct 2019

10/10 Excellent

K W

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Very good hotel. Bungalows are well equipped and not too close together. All the staff were extremely helpful and professional. The food was exceptional. So much so, we will be returning on an all inclusive basis. Plenty for families to do and well located within the main area of Playa. 10 minute walk to the Yu,no
Stayed 7 nights in Oct 2019

10/10 Excellent

Lynne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time in a complex, staff very friendly and helpful. Great entertainment. Very child friendly
Stayed 7 nights in Oct 2019

10/10 Excellent

Verified traveler

Stayed 9 nights in Sep 2019

10/10 Excellent

Verified traveler

Stayed 5 nights in Sep 2019