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"They don't have enough activities like other Hotels (volleyball at the beach or by the pool,Basket ball by the pool,).- All inclusive shouldn't be cha
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Within half a mile (1 km) of this well-placed property, you'll find Cayo Levantado and Cayo Levantado Beach. Also, Marine Life Experience Cayo Levantado is within half a mile (1 km) and Samana Bay is within 6 miles (10 km).
All-inclusive
This smoke-free property features a private beach, a full-service spa, and a nightclub. Business travelers can take advantage of the free WiFi in public areas. Enjoy the 2 outdoor pools and free perks like buffet breakfast and free self parking.
Jetted tubs, free WiFi
Boasting jetted bathtubs, the 200 guestrooms also offer free WiFi and balconies. Other amenities include 24-hour room service, minibars, and flat-screen TVs with satellite channels.
Bahia Principe Luxury Cayo Levantado - All Inclusive ratings based on 7 Verified Reviews
Review Summary
4.4
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff5.0 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition5.0 out of 5.0
Guest reviews for Bahia Principe Luxury Cayo Levantado - All Inclusive
Everyone (2)Family (2)
4 out of 5
They don't have enough activities like other Hotels (volleyball at the beach or by the pool,Basket ball by the pool,).- All inclusive shouldn't be charge to use the Catamaran $40.00 US Dollars with 3 employees sitting by the Beach and the Catamaran laying down on the sand and nobody using it.-Service is Excellent and the Location is like Fantasy Island.-Sometimes is difficult to get Reservation for the Restaurants and when you pass by they are not full.-
Posted by Luis on Mar 31, 2019
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Comment from Hotel Management
Apr 2, 2019
by Yamilet Rosario- Customer Service Manager
Dear Luis,
We appreciate that you took the time to comment about your experience during your last vacation with us. We truly regret to read about the inconveniences you could have. Our main objective is to achieve guests entire satisfaction. Please rest assure that we are taking your observations with great consideration and that appropriate measure will be taken with the aim of better service, in order to secure the valued service our guests deserved.
Thank you for choosing our Hotel Luxury Bahia Principe Cayo Levantado as your holiday destination.
Sincerely,
4 out of 5
I love that the place is so clean and staff is super friendly. Don’t like that it’s 2 1/2 hours from airport. Also that it was $225 fare to get to hotel.
Posted by a verified traveler on Mar 6, 2019
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Comment from Hotel Management
Mar 6, 2019
by Yamilet Rosario- Customer Service Manager
Dear customer,
Please receive a warm greeting from all the staff in our Hotel Luxury Bahia Principe Cayo Levantado.
Thank you for your comments and the high scores awarded.
We are looking forward to welcome you back again in our little paradise in a near future.
Regards,
5 out of 5
Luxury all inclusive island resort. From the moment we arrived by ferrry being greeted with cool towels and frozen cocktails to butlered accommodations, our family of four were treated to top notch service. The food in the buffet and specialty restaurants was excellent. The beach was beautiful, animation staff (Rolando & Erick) were phenomenal as they really made us feel like family. Great experience, well worth the price!!!
Posted by Jonathan, from Duluth, USA on Jan 21, 2019
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Comment from Hotel Management
Jan 22, 2019
by Yamilet Rosario- Customer Service Manager
Dear Jonathan,
Please receive warm greetings from all the staff in our Hotel Luxury Bahia Principe Cayo Levantado.
First of all, we would like to thank you for your excellent review. Our staff is always happy to hear our guest feedbacks and is truly a pleasure to learn that you had a pleasant stay with us.
Definitely we hope we can have the chance to welcome you again in a near future to be able to provide you a memorable experience, only with Bahia Principe Hotels & Resorts you are able to find the holiday of your dreams.
Kind regards,
5 out of 5
Quiet Luxury
Pros:see above
Cons:see above
Location:see above
The hotel seeks to make you family, so you'll literally feel at home and of course come back. The food is outstanding, whether you eat the buffet or go to the specialty restaurants. Service is supreme at every location. The private beach offers plenty of lounging, snorkeling right off shore of the private beach and even better snorkeling off the public beach. The grounds are simply gorgeous. Staff is constantly grooming and cleaning the grounds. The beach bar is a treat with music constantly, staff seeking game players, and you never have to move to have a drink unless you choose to. The water sports center offers kayaking, snorkeling equipment, paddle boarding, and a catamaran. The entire staff does come to seem like family. I had a transportation mixup and Joel fixed it perfectly with no effort on my part. Some people may find the 2.5 hour drive from Santo Domingo a negative, but once on site it is well worth the drive.
Posted by Jerry, from Duncan, OK USA on Sep 15, 2016
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5 out of 5
Amazing!!
Pros:Close restaurants, great place to just relax
This hotel was absolutely awesome! We stated in villa 31 room 105. I thought the villas were separate rooms but it's actually 4-5 rooms in one villa. The rooms were very clean and beautiful. Staff were very friendly and helpful. Food was amazingly delicious....make sure you walk over to the public beach and eat some real Dominican food-it's to die for-best I ever had! Beach was beautiful. Biggest downfall was the drive to the hotel. We rented a car which I highly advise against!!!! People drive like maniacs (wrong way on a one way) and natives will take advantage if you make a wrong turn. Get bus transportation to and from hotel!!! Trust me!!! Make sure you come in at closest airport to samana, not santo Domingo!!!!!
Posted by AprilandRandy, from New York, NY, USA on May 1, 2012
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5 out of 5
Best of the Best!
The best caribbean hotel you could ever go to. 5 star +++++. The best price you'll ever get for a 5 star all-inclusive hotel. And you'll find you'll be a repeat customer. No put-on, read the reviews they speak for themselves. Sandals has nothing on this place.
Posted by Island2island, from myrtle beach, SC on Feb 8, 2011
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3 out of 5
GRAN BAHIA PRINCIPE CAYOLEVANTADO
Hotel complex is very nice and beach is great. However, this hotel does not live up to 5-star billing with the quality of service and variety of food. My girlfriend and I were given a double-bed room (we had asked for a King) and had to wait for the next day to get the room changed.
The air-conditioning system in the rooms and the entire complex is horrible. The rooms and restaurants can be uncomfortably humid if you're not geting a nice sea breeze.
As far as the food is concerned, I've stayed at 3-star All-inclusives in Punta Cana that had much better variety of foods/fruits and some of the theme restaurants just don't cut it. The mediterranean restaurant couldn't get anything rght from the Greek Salad to the way the fish was cooked and even the dessert was terrible. This resort is also seriously lacking in nighttime entertainment that is so much a part of most resorts in the D.R. and it seemd to us that this is the way Management wanted it. This resort is not worth the price; You can get a lot more for your money elsewhere in the Dominican Republic!
Posted by a verified traveler on Jun 21, 2009
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About the Bahia Principe Luxury Cayo Levantado - All Inclusive
This property is closed from March 27 2020 to October 31 2022 (dates subject to change).
All-inclusive Details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
Activities and facilities/equipment All onsite activities and use of facilities and equipment are included.
Water activities
Kayaking
Snorkeling
Surfing/boogie boarding
Windsurfing
Land activities
Fitness facilities
Soccer
Tennis
Lessons/classes/games
Aerobics
Dancing
Not included
Golf green fees
Use of golf cart
Use of golf equipment
Motorized water sports
Scuba-diving certification
Scuba-diving excursions
Snorkeling excursions
Spa/beauty facilities and services
Activities and services offered by independent operators
Offsite tours
Transportation to offsite activities
Kayaking included
Surfing/boogie boarding included
Windsurfing included
Taxes included
24-hour room service
Buffet-style meals included
A la carte dining included
Fitness facilities included
Tennis included
Soccer (football) included
Scuba diving excursions not included
Snorkeling excursions not included
Scuba diving certification not included
Motorized water sports not included
All available beverages included
Golf green fees not included
Use of golf equipment not included
Use of golf cart not included
Spa/beauty facilities and services not included
Activities/services from independent operators not included
Transportation to offsite activities not included
Offsite tours not included
Aerobics classes/lessons included
Dancing classes/lessons included
Gratuities included
Additional gratuities accepted
All meals included
Minibar (all beverages included)
All onsite activities, and facilities and equipment included
Snorkeling included
Property Features
Bahia Principe Luxury Cayo Levantado - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Simply step outside to unwind on the property's beach. At Bahia Principe Luxury Cayo Levantado - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is available daily. There are 6 restaurants on site, along with a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 4 bars/lounges. Public spaces have free WiFi. This all-inclusive property also offers outdoor tennis courts, a health club, and a spa tub. Free self parking is available. This 4-star Samana property is smoke free.
1 building
200 guestrooms or units
4 levels
6 dining venues
2 bars by the pool
4 bars or lounges
Built in 2005
Buffet breakfast (free)
Nightclub
Deli
Charging station for electric cars
Coffee in lobby
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-in
Express check-out
Staff is multilingual
Storage area for luggage
Tour and ticket information
Concierge
Wedding services available
Game room or arcade
Terrace
Garden
Gift shop
Beauty salon
Newspapers in lobby (free)
Onsite shopping
Elevator
No smoking on site
Water dispenser
Bar on the beach
Swim-up bar
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Parking: Free self parking
Room Amenities
Bahia Principe Luxury Cayo Levantado - All Inclusive offers 200 air-conditioned accommodations with minibars and safes. Rooms open to balconies. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. This Samana property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
Private balcony
Jetted tub
Minibar
In-room dining (24 hours)
Flat-screen television
Satellite channels
Coffee maker
Shower and tub combination
Housekeeping (daily)
Nightly turndown service
Massage in room (surcharge)
Hair dryer
Safe
Bathrobes
Slippers
Toiletries (free)
Iron and ironing board
Desk
Air conditioning
Ceiling fan
Ensuite bathroom
Food & Drink
Guests are served free buffet breakfast daily from 7:00 AM to 10:30 AM.
Don Pablo - This fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required.
Portofino - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.
Orquidea - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Mediterráneo - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required.
Rodizio - This restaurant specializes in Brazilian cuisine and serves dinner only. Reservations are required.
24-hour room service is available.
Nearby Activities
2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a private beach, an outdoor tennis court, a health club, and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Snorkeling on site
Ecotours on site
Surfing/boogie boarding on site
Horse riding/rental on site
Kayaking on site
Motor boating on site
Windsurfing on site
Parasailing on site
Pilates classes on site
Rowing or canoeing on site
Fitness classes on site
Basketball on site
Scuba diving nearby
Spa Services
Bahia Spa has massage/treatment rooms. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a mud bath, a sauna, and Turkish bath/hammam.
The spa is open daily. Guests under 12 years old are not allowed in the spa.
Mud bath in spa
Hot stone massage
Sauna in spa
Minimum age to access spa is 12
Manicures and pedicures
Body treatments
Body wraps
Facial treatments
Body scrubs
Aromatherapy treatments
Hydrotherapy treatments
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at 3:00 PM
Minimum check-in age is: 18
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa and Mastercard; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa and Mastercard. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. Each guestroom is kept vacant for a minimum of 24 hours between bookings.
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Caters to adults only
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Gloves are available to guests
Food service has been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Minimum guest age is 18
Gap period enforced between guest stays - 24 hours
Hotel Names
Luxury Bahia Principe Cayo Levantado-All Inclusive Samana
Luxury Bahia Principe Cayo Levantado All Inclusive/All Adult
Luxury Bahia Principe Cayo Levantado All Inclusive
Bahia Principe Luxury Cayo Levantado
Luxury Bahia Principe Cayo Levantado All Inclusive
Bahia Principe Luxury Cayo Levantado - All Inclusive Samana
You should know
Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
This is an adults-only property and guests under 18 years old aren't allowed.
Registered guests are the only ones allowed to be in guestrooms.
Awards & Affiliations
Green / Sustainable Property This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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Frequently Asked Questions
Bahia Principe Luxury Cayo Levantado - All Inclusive is home to Don Pablo, which features international cuisine.
This property offers free self parking.
Bahia Principe Luxury Cayo Levantado - All Inclusive is 106.1 mi (147-min drive) away from the Las Americas Intl. Airport (SDQ) airport, the closest popular airport to the property.
Bahia Principe Luxury Cayo Levantado - All Inclusive features 2 outdoor pools.
This property is on a private beach. Don't forget your sunscreen!
Pamper yourself with a day at Bahia Spa, where you can enjoy hot stone massages, mani/pedis, and hydrotherapy.
Bahia Principe Luxury Cayo Levantado - All Inclusive offers free buffet breakfast every day from 7:00 AM to 10:30 AM.
Check-in is from 3 PM - 3:00 PM.
Airport shuttle services are not available at Bahia Principe Luxury Cayo Levantado - All Inclusive.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
