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Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive

Property class: 4
4-star property with free water park access, connected to a shopping center

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Photo gallery for Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive

A resort with a central swimming pool, sun loungers, and palm trees.
Property video
An aerial view of a resort with beachfront properties, a swimming pool, and palm trees.
A tropical resort with thatched-roof huts, palm trees, and a well-maintained lawn.
A spacious lobby with high ceilings, large columns, and a central plant arrangement.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast included
  • All inclusive
  • Parking included
  • Free WiFi

Explore the area

View in a map
Las Terrenas, Las Terrenas, Samana, 32000
  • Place, La Iglesia Beach
    ‪5 min drive‬
  • Place, Punta Popy Beach
    ‪6 min drive‬
  • Place, Playa El Anclón
    ‪8 min drive‬

Room options

View all photos for Standard Room

A hotel room with a bed, a desk, a chair, a television, and a balcony with curtains.

Standard Room

8.0 out of 10
Very good
(38 reviews)
  • Garden view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Double Room (superior)

A hotel room with a four-poster bed, a desk with a computer, a chair, and a dining table with a plant.

Junior Double Room (superior)

7.8 out of 10
Good
(42 reviews)
  • 498 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Standard Room

A hotel room with a bed, a desk, a chair, a television, and a balcony with curtains.

Standard Room

  • Garden view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Standard Room (Europe)

A hotel room with a bed, a desk, a chair, a television, and a balcony with curtains.

Standard Room (Europe)

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Double Room (Superior)

A hotel room with a four-poster bed, a desk with a computer, a chair, and a dining table with a plant.

Junior Double Room (Superior)

  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Double Room (Superior)

A hotel room with a four-poster bed, a desk with a computer, a chair, and a dining table with a plant.

Junior Double Room (Superior)

8.0 out of 10
Very good
(5 reviews)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Standard Room

A hotel room with a bed, a desk, a chair, a television, and a balcony with curtains.

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Double Room (Superior)

A hotel room with a four-poster bed, a desk with a computer, a chair, and a dining table with a plant.

Junior Double Room (Superior)

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Standard Room (Europe)

A hotel room with a bed, a desk, a chair, a television, and a balcony with curtains.

Standard Room (Europe)

  • Garden view
  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Junior Double Room (Superior)

A hotel room with a four-poster bed, a desk with a computer, a chair, and a dining table with a plant.

Junior Double Room (Superior)

  • Garden view
  • 484 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a television, and a balcony with curtains.

Room, 1 King Bed

  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a television, and a balcony with curtains.

Room, 1 King Bed

  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a television, and a balcony with curtains.

Room, 1 King Bed

  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a television, and a balcony with curtains.

Room, 1 King Bed

  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a television, and a balcony with curtains.

Room, 1 King Bed

  • 237 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 2 Double Beds

A four-poster bed room with a television, a table, and chairs.

Junior Suite, 2 Double Beds

  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 2 Double Beds

A four-poster bed room with a television, a table, and chairs.

Junior Suite, 2 Double Beds

  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 2 Double Beds

A four-poster bed room with a television, a table, and chairs.

Junior Suite, 2 Double Beds

  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 2 Double Beds

A four-poster bed room with a television, a table, and chairs.

Junior Suite, 2 Double Beds

  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 2 Double Beds

A four-poster bed room with a television, a table, and chairs.

Junior Suite, 2 Double Beds

  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, a desk, a television, and a window with curtains.

Junior Suite, 1 King Bed

  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, a desk, a television, and a window with curtains.

Junior Suite, 1 King Bed

  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, a desk, a television, and a window with curtains.

Junior Suite, 1 King Bed

  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, a desk, a television, and a window with curtains.

Junior Suite, 1 King Bed

  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

A hotel room with a bed, a desk, a television, and a window with curtains.

Junior Suite, 1 King Bed

  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

APARTMENT SUPERIOR

  • Sleeps 10
  • Free WiFi

DOUBLE TWO DOUBLE BEDS

  • Sleeps 4
  • Free WiFi

DOUBLE KING SIZE BED

  • Sleeps 4
  • Free WiFi

About the neighborhood

Las Terrenas

Oceanside stay.You'll find Playa El Anclón and La Iglesia Beach within 3 miles (5 km) of this property. Also, Punta Popy Beach is within 3 miles (5 km) and Beach Garden Plaza is within 6 miles (10 km).
View more Resorts in Las TerrenasOpens in a new window

What's nearby

  • La Iglesia Beach - 5 min drive - 2.6 miles
  • Punta Popy Beach - 6 min drive - 2.8 miles
  • Playa El Anclón - 8 min drive - 1.7 miles
  • Haitian Caraibes Art Gallery - 10 min drive - 3.4 miles
  • Beach Garden Plaza - 12 min drive - 3.6 miles

Getting around

  • Las Americas Intl. Airport (SDQ) - 138 min drive

Restaurants

  • ‪Oriental Restaurante - ‬1 min drive
  • ‪El Portillo Beach Club - ‬3 min walk
  • ‪Flamboyan Pool Bar - ‬1 min drive
  • ‪Portofino Restaurante - ‬1 min drive
  • ‪Boulangerie Francaise - ‬9 min drive

About this property

Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive

4-star property with free water park access, connected to a shopping center
Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive, you'll find a full-service spa, a complimentary water park, and 2 outdoor swimming pools. There are 7 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 7 bars/lounges, a beach bar, and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

A children's pool, a nightclub, and a fitness center are also featured at the family-friendly Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive. You'll have access to the health club at a partner property. Free self parking is available.

This 4-star Las Terrenas property is smoke free.

  • 606 guestrooms or units
  • 3 levels
  • 7 dining venues
  • 7 bars or lounges
  • Built in 2006
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Kid's club
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive offers 606 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with jetted bathtubs, bidets, complimentary toiletries, and hair dryers.

This Las Terrenas property provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 5 years old are not allowed in the spa.

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  • Pool
  • All inclusive
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  • Parking included
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Total with taxes and fees
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Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's club
  • Children's pool
  • Free rollaway/extra bed
  • Free water park access
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 7 bars/lounges
  • 7 restaurants
  • A beach bar
  • A poolside bar
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Basketball
  • Billiards/pool table
  • Bodyboard
  • Children's club
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Nightclub
  • Outdoor tennis court
  • Playground
  • Sailing
  • Scuba diving
  • Shopping
  • Snorkeling
  • Waterslide
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher and a first aid kit in each accommodation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Bahia Principe illo Inclusive
Grand Bahia Principe El Portillo All Inclusive Las Terrenas
Grand Bahia Principe El Portillo Las Terrenas
Bahia Principe Grand El Portillo
Grand Bahia Principe El Portillo All Inclusive
Bahia Principe Grand El Portillo All Inclusive
Bahia Principe Grand El Portillo - All Inclusive Las Terrenas

Frequently asked questions

How close is Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive to the airport?

Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive is 19.8 mi (42-min drive) away from the Samana (AZS-El Catey Intl.) airport, the closest popular airport to the property.

Does Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive have an airport shuttle?

Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive offers an airport shuttle.

How close is Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive to the beach?

This property is 8.1 mi (25-min drive) from Playa Bonita and 1.7 mi (4-min drive) from Playa El Anclón. Don't forget your sunscreen!

Does Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive offer free breakfast?

Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive offers free buffet breakfast every day from 7:00 AM to 10:30 AM.

Is there a casino at Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive?

No, there is no casino at this property.

What time is check-in at Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight.

Is there free parking at Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive?

This property offers free self parking.

Does Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive have a pool?

Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive features 2 outdoor pools and a children's pool.

Does Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive have a restaurant?

Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive is home to El Limon, which features international cuisine.

Does Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive have a spa?

This property has a spa, which features facials, body scrubs, and body treatments.

How close is Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive to downtown Las Terrenas?

Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive is 0.1 mi away from Portillo.

Bahia Principe Explore El Portillo - Hyatt Inclusive Collection - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 548 out of 1005 reviews
Rating 8 - Good. 222 out of 1005 reviews
Rating 6 - Okay. 108 out of 1005 reviews
Rating 4 - Poor. 57 out of 1005 reviews
Rating 2 - Terrible. 70 out of 1005 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very thing was great Very helpful staff the room was very clean i had a great time there and very close to town
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the pool, beach, staff, meals!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good. Staff friendly, bars have a good choice of drinks.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Cecilia

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay!
Verified review

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms & property were clean & beautifully decorated, staff were friendly & professional, food was very good, need work on Greek menu.Pool was beautiful, drinks were great!
Beautiful beach
Beautiful
Walkable beach for miles
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Washington

Enjoyed the pool... excellent!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Eduardo

The pillows, mattress, showers need an update. The staff is amazing
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Rosemarie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got there the staff was nice! Reception staff was very helpful. Going to our 2nd night,Room was good, a little complications when we had a leak i think it was because of the a/c. But they fixed it right away. Resort definitely clean. Beach is BEAUTIFUL. They got the best Sunset. Food was good, staff are DEFINITELY AMAZING! Pool bartenders was the best! They are sooo hood on making drinks and they are very friendly and so entertaining! I love our new found amigos Juan & Ronal :) all in all i'd come back to this resort again and definitely would recommend to fam and friends♥️ Thank you to all Bahia Principe El Portillo.
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Anabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay!
Stayed 6 nights in Aug 2025
Verified review

10/10 Excellent

Maximo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing the place...Great staff, great entertainment group and overall a great place.....the place is not to big, not to small..Just right...the vibes were good for all.parties.. The Buffet was good One thing possible to fix, were the la carte restaurants..Although the cuts of meats were ok, I feel they can do better. But the Italian restaurant was great.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Ana Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to visit with your family
Stayed 3 nights in Aug 2025
Verified review

8/10 Good

Oney

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff, food, pool, bars, and beach were absolutely perfect!!! The only issues we had were with the rooms. They’re very outdated and some of the stuff in the bathroom were falling apart or not clean enough. Our jetted tub in our room definitely needs replacing as it was very dirty. They’re also only 1 outlet in between the bed for charging electronics so take that into consideration.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Alina

The resort was nice family friendly the food was really good! Two things though the rooms need serious updating and the staff service was inconsistent some were nice some really didn’t want to be there. Overall we enjoyed it we went with our two kids a 4 year old and 8 month old and they had a great time my 4 year old really loved it they had an adorable water park and kiddie pool right next to the adult pool so it made it very easy for everyone to have a good time the beach was wonderful as well!!! And again the food was overall really good especially the restaurants. I would say the rules were a bit annoying for the buffet it was hard to get used to the scheduling. They had a snack bar for in between and I would say that was the knot downer. So make sure to eat at the buffet in the time allotted for each meal 👍 and try to book restaurants as soon as you arrive they are incredible
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Yelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hospitality
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Service, nice people, the beach is beautiful!!
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food and services were great.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

james

Liked: Cleanliness, staff & service, room comfort
The Hotel was worth the price, but the location was isolated, and the food and drink were good
Stayed 3 nights in Sep 2025
Verified review

8/10 Good

Touya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice and well maintained, lots of stray cats, but it didn't affect my allergies. The staff was wonderful. The housekeeping staff kept the rooms clean and ensured we had plenty of water. Elba at the spa provided a great massage service. I think if everyone knew about her magic hands she'd always be booked. Jojander, beach bartender, greeted us and made us feel like family. The beach and pool areas were crowded, you have to get a chair before 8am or you're out of luck. There's always room for improvement so I rate the resort 4/5 stars. We didn't get the room we booked with a beach view; the room we had was nice, but not what we wanted. It was on the 1st floor, away from the beach, and was the only room in the complex without a rail around the back terrace. We couldn't open the curtains or people walking along the path could look in. We were told we would have something "special" to celebrate our 30th anniversary and that never happened. We also weren't happy about the dinner reservations. We were only allowed to make 2 reservations for our 5-day stay, and they didn't permit walk-ins so we had the buffet on multiple nights.
Stayed 5 nights in Jul 2026
Verified review

8/10 Good

Johanny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Staff amenities treatment food. Everything was excellent. Definitely recommended Im coming back.
Stayed 4 nights in Dec 2025
Verified review

8/10 Good

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 4 nights in Aug 2025
Verified review

10/10 Excellent

Luis Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general very good staff excellent food and attraction we are very please
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an excellent resort!
Stayed 6 nights in Dec 2024
Verified review

10/10 Excellent

Alejandra

Liked: Cleanliness, amenities
The staff were very friendly and respectful. I have to say that the rooms need an update specially the bathrooms. The food was also really good. All activities were fun and the beach was incredible.
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food choice excellent and great beach. Staff very friendly. Would book again.
Stayed 3 nights in Aug 2025