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Am Neutor Hotel Salzburg Zentrum

4.0 star property
4-star hotel near Salzburg Christmas Market

Choose dates to view prices

Photo gallery for Am Neutor Hotel Salzburg Zentrum

Exterior
Daily buffet breakfast (EUR 19 per person)
Cleanliness standards
Comfort Double Room | Bathroom | Free toiletries, hair dryer, towels
Lobby lounge

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Neutorstrasse 8, Salzburg, Salzburg, 5020
  • Mozart's Birthplace
    ‪6 min walk‬
  • Salzburg Christmas Market
    ‪8 min walk‬
  • Mirabell Palace
    ‪12 min walk‬
  • Salzburg (SZG-W.A. Mozart)
    ‪6 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | View from room

Standard Single Room

  • 161 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room

Superior Room | In-room safe, individually decorated, individually furnished, desk

Superior Room

  • 247 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Double Room

In-room safe, individually decorated, individually furnished, desk

Comfort Double Room

  • 236 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Front of property

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Total includes taxes and fees
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About the neighborhood

Salzburg

City center retreat .Within a 15-minute walk of this Riedenburg hotel, you'll find Salzburg Christmas Market and Mirabell Palace. Sigmundstor Tunnel and Pferdeschwemme Horse Well are also within half a mile (1 km).

What's nearby

  • Mozart's Birthplace - 6 min walk - 0.4 miles
  • Fortress Hohensalzburg - 8 min walk - 0.5 miles
  • Salzburg Cathedral - 8 min walk - 0.5 miles
  • Salzburg Christmas Market - 8 min walk - 0.5 miles
  • Mirabell Palace - 12 min walk - 0.7 miles

Getting around

  • Salzburg Aigen S-Bahn - 8 min drive
  • Salzburg Mülln-Altstadt Station - 18 min walk
  • W.A. Mozart Airport (SZG) - 7 min drive

Restaurants

  • ‪Humboldt Stubn - ‬7 min walk
  • ‪Balkan Grill Walter - ‬5 min walk
  • ‪Afro Cafe - ‬7 min walk
  • ‪Restaurant Herzl - ‬6 min walk
  • ‪Fenster Café - ‬5 min walk

About this property

Am Neutor Hotel Salzburg Zentrum

4-star hotel near Salzburg Christmas Market
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A terrace, multilingual staff, and tour/ticket assistance are also featured at Am Neutor Hotel Salzburg Zentrum. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Salzburg hotel is smoke free.

  • 1 building
  • 44 guestrooms or units
  • 4 levels
  • Built in 1970
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
Am Neutor Hotel Salzburg Zentrum offers 44 accommodations with safes and hair dryers. These individually decorated and furnished accommodations include desks. 80-cm flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

English, German, Spanish

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  • Breakfast available
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Total includes taxes and fees
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Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Free casino shuttle
  • Ski shuttle nearby
  • Self parking on site (EUR 19 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Art gallery
  • Designer stores
  • Piano
  • Shopping mall

Accessibility

  • Elevator

Room amenities

Entertainment

  • 80-cm flat-screen TV with cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 15.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.55 per person, per night. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Self parking fee: EUR 19.00 per day
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash. Onsite parties or group events are strictly prohibited. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

Property Registration Number 50101-000082-2020

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Am Neutor Hotel Salzburg Zentrum
Am Neutor Hotel Zentrum
Am Neutor Salzburg Zentrum
Am Neutor Zentrum
Hotel Neutor
Hotel Neutor Salzburg
Neutor Hotel Salzburg
Neutor Salzburg
Am Neutor Salzburg Zentrum
Am Neutor Hotel Salzburg Zentrum Hotel
Am Neutor Hotel Salzburg Zentrum Salzburg
Am Neutor Hotel Salzburg Zentrum Hotel Salzburg

Frequently asked questions

How close is Am Neutor Hotel Salzburg Zentrum to the airport?

Am Neutor Hotel Salzburg Zentrum is 2.9 mi (7-min drive) away from the W.A. Mozart Airport (SZG) airport, the closest popular airport to the property.

How much does it cost to stay at Am Neutor Hotel Salzburg Zentrum?

As of May 25, 2025, prices found for a 1-night stay for 2 adults at Am Neutor Hotel Salzburg Zentrum on Jun 4, 2025 start from $127.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Am Neutor Hotel Salzburg Zentrum have an airport shuttle?

Airport shuttle services are not available at Am Neutor Hotel Salzburg Zentrum.

Does Am Neutor Hotel Salzburg Zentrum offer free breakfast?

Free breakfast isn’t provided at Am Neutor Hotel Salzburg Zentrum, but buffet breakfast is offered for a fee of EUR 19 per person. It's available every day from 7 AM to 10:00 AM.

Is there a casino at Am Neutor Hotel Salzburg Zentrum?

No, there is no casino at this hotel, but Klessheim Palace Casino (8-min drive) is nearby.

What time is check-in at Am Neutor Hotel Salzburg Zentrum?

Check-in start time: 3 PM; Check-in end time: 10:00 PM.

Is there free parking at Am Neutor Hotel Salzburg Zentrum?

Free parking is not available at this hotel. Self parking is available for EUR 19.00 per day.

Does Am Neutor Hotel Salzburg Zentrum have a pool?

Am Neutor Hotel Salzburg Zentrum does not have a pool.

Does Am Neutor Hotel Salzburg Zentrum have a spa?

There are no spa services available at this hotel.

How close is Am Neutor Hotel Salzburg Zentrum to downtown Salzburg?

Am Neutor Hotel Salzburg Zentrum is 0.5 mi away from Salzburg.

Am Neutor Hotel Salzburg Zentrum Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 131 out of 670 reviews
Rating 8 - Good. 256 out of 670 reviews
Rating 6 - Okay. 160 out of 670 reviews
Rating 4 - Poor. 84 out of 670 reviews
Rating 2 - Terrible. 39 out of 670 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Lauren

Stayed 2 nights in Dec 2024

8/10 Good

Laura

Great location. Staff was very helpful. Large room, especially for Europe.
Stayed 1 night in Dec 2024

4/10 Poor

katy

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Needs to be better cleaned
Stayed 1 night in Dec 2024

8/10 Good

Alejandra

Traveled with family
Liked: Cleanliness, property conditions & facilities
good just no reception one day which shouldnt happen
Stayed 3 nights in Oct 2024

6/10 Okay

MARIA

Traveled with partner
Liked: Cleanliness, staff & service
Room was spacious but the bathroom need updating. They still use old style shower curtains.
Stayed 2 nights in Oct 2024

8/10 Good

George

Liked: Cleanliness
Stayed 5 nights in Sep 2024

6/10 Okay

Arthur

Stayed 1 night in Sep 2024

10/10 Excellent

Camila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location.
Stayed 2 nights in Sep 2024

6/10 Okay

LUZ

Stayed 4 nights in Sep 2024

10/10 Excellent

henrietta

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Great location clean rooms
Stayed 2 nights in Sep 2024

8/10 Good

Giuliano

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 2 nights in Sep 2024

10/10 Excellent

Melissa

Stayed 4 nights in Sep 2024

8/10 Good

April

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful. They provided suggestions and an area map for getting around. Since we were paying for 24 hours of parking, we checked out by 11am but got to stay parked for the full 24 hours while we toured the city some more. That was very helpful. We did find a space in their tiny parking lot. The room was small but adequate.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tanmay Ajit, Clemson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good staff. bus stop next to hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value

Check in was easy, room was clean and big. I was able to borrow an iron. You have to put in 10 Euros deposit for parking, but get it back when check-in out. Only "issue" was the cleaning lady knocked on our door before check out time (she didn't speak English), after the second time I put the don't disturb sign and she knocked again... Not sure what the issue was. Our room was right at the street. In the summer you have to have a window open and it's pretty noisy. Check out was easy. Overall great for the price and closeness to the city center.
Stayed 1 night in May 2024

4/10 Poor

Richard

Disliked: Staff & service

Unhappy Reception Staff

Having travelled for the last 2 months I can honestly say we have never experienced such disinterested and unhelpful reception staff. While not rude they just had no people skills at all and clearly did not enjoy their job. The hotel itself is in a perfect location to see the old town and while dated and in need of a new bed it suited our needs. Just would just have been nice to be greeted with a smile and maybe even a reply to our greetings when we returned in the evenings.
Stayed 4 nights in May 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience! 100% recommended!
Stayed 1 night in May 2024

8/10 Good

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very good. The staff is friendly and helpful - they held my bags until check-in time. The room was spacious and clean. It’s very easy to walk into town.
Stayed 3 nights in Apr 2024

8/10 Good

Rowena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

4/10 Poor

Zeki

Disliked: Cleanliness, staff & service, property conditions & facilities
Average hotel.
Stayed 1 night in Feb 2024

8/10 Good

Harald

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Maura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It would have been great if they had taken my request to allocate my two rooms next to each other and not on separate floors. I had placed my request months in advance and was disappointed to check-in and see that my son was allocated a different floor from me.
Stayed 1 night in Aug 2023

6/10 Okay

P

Disliked: Staff & service

Lost its sparkle

Clean enough, but the rooms need a refurb especially the bathroom. Poor service from staff and charged for drinks we didn't have. You can't even get a coffee in the evening and although they have what looks like a vast array of spirit's we were told the were mostly empty bottles. The breakfast was poor value and the car park costs 15 euros per day with a 10 euro deposit for a plastic card to put on your dash. We have used this hotel twice before, but don't think we will be back
Stayed 3 nights in Jun 2023

8/10 Good

Dagmar, Burlington

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is at excellent location. Walking distance to downtown Salzburg (5 minutes), yet there is parking in the area. I don't think you can drive to hotels situated in the old town. I was little worried because of some negative reviews here, but the hotel was fine. If you are travelling in summer make sure your room is not facing west. It was very hot in our room in the afternoon and summer is only beginning. I don't think there is AC or fan there.
Stayed 1 night in Jun 2023