4/10 Poor
kuljinder
May 31, 2025
Liked: Cleanliness, amenities
The hotel has a hype but little things matter. We arrived quite late after a long drive and at 11pm you just want to hit the sack.
Went to hand coats on the rail, it fell off. The door handle broke during the night.
Also do not be fooled by the images. They do not have a swimming pool. They do however, have extravagant spa facilities.
I had pre paid for the room but the hotel billed me for the room again when they explained what they were taking my card details for was meant to be a £50 safety deposit. I called and the manager was meant to call back, but never has.
It is in a good location. There are restaurants and shops on your door step. Breakfast at the location is £25 a head but it is cheaper to book it when booking the room. It equated to £16 a head.
They do have parking right opposite the hotel which is convenient. There are what appears to be free sopts outside the hotel which are reserved for the lambos and rolls royces of the world. I fell fractionally outside of this category.
We asked for double but it was two singles joined togethered. The room was quite fancy. Stains on the sofas.
They also charge a fee for staying in Manchester. I cant recall what the amount was as it was added to double charge for the room.
The staff at reception were lovely and very helpful. It is a great location. It looks extravagant but the little things matter too when you pay so much for your stay.
kuljinder
Stayed 1 night in May 2025
