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Crystal Inn Hotel & Suites West Valley City

3-star property
2254 West City Center Court, West Valley City, UT 1-855-201-7819
3.9 out of 5
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See all 37 travelocity Reviews

"Awesome great price and very accommodating. " More

By a verified traveler on Sun 26 Mar 2023

Points Of Interest

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Hotel Description

3-star guestrooms with comfy beds

Near the airport

With a stay at this West Valley City hotel, you'll be steps from Hale Center Theater and within a 10-minute walk of Maverik Center. Golf In the Round and Jordan Valley Medical Center West Valley Campus are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free perks like continental breakfast and free self parking.

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$132* Per night/room Apr 23 - Apr 24

Standard Room, 2 Queen Beds, Accessible with Roll-in Shower, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Room, 1 King Bed with Sofa bed, Non Smoking (Pet Friendly)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Room, 2 Queen Beds, Non Smoking (Pet Friendly)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Crystal Inn Hotel & Suites West Valley City ratings based on 37 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Crystal Inn Hotel & Suites West Valley City

Everyone (19) Couples (4) Family (14)
5 out of 5
Awesome great price and very accommodating.

Posted by on Mar 26, 2023

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4 out of 5
Nice older hotel! Elevator went out of order before we checked out... wasn't the best of timing when carry luggage down multiple flights of stairs, but hey... the breakfast was good!!

Posted by on Feb 6, 2023

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Comment from Hotel Management

Feb 15, 2023 by Tiffany Ahre

We greatly appreciate you and your business and we hope to see you again in the future.

3 out of 5
Less amenities as other properties in the chain

Posted by , from Idaho Falls on Nov 27, 2022

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Comment from Hotel Management

Nov 29, 2022 by Tiffany Ahre

Clark, Thank you for your comments and feedback. In order to improve our service we were wondering if there some specific you were looking for that we did not provide ? I am sorry if we fell short. Please let us know. Thank you again

5 out of 5
I have always been happy with the Crystal Inn facilities in Utah. Very friendly staff and areas are convenient.

Posted by , from IBAPAH on Oct 28, 2022

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Comment from Hotel Management

Oct 31, 2022 by Tiffany Ahre

Thank you for your kind words. I will share your comments with the associates. You and your business are very important to us and we appreciate it greatly. We hope to see you again.

4 out of 5

Posted by , from BOULDER on Sep 30, 2022

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4 out of 5

Posted by on Jun 23, 2022

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3 out of 5
our air conditioning wasn't working the nights were hot and stuffy very uncomfortable

Posted by on Jun 17, 2022

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Comment from Hotel Management

Jun 19, 2022 by Jeff Fox - Assistant General Manager

Hi Liborio- Thank you for bringing this to our attention. We apologize about the issues with your air condition. In the future, please let the front desk know of any concerns and we will immediately attempt to remedy the situation. Even if that means moving you to a different room.

3 out of 5

Posted by on May 27, 2022

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5 out of 5
The location and rooms were great!

Posted by on May 20, 2022

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Comment from Hotel Management

Jun 12, 2022 by Jeff Fox - Assistant General Manager

Thanks for staying with us and taking the time to give us feedback about your experience. We are happy you had an enjoyable stay! We look forward to welcoming you again real soon!

5 out of 5

Posted by on May 15, 2022

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About the Crystal Inn Hotel & Suites West Valley City

Location 2254 West City Center Court, West Valley City, UT 84119

Property Features

Crystal Inn Hotel & Suites West Valley City offers its guests an indoor pool, a spa tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Free breakfast is served daily. Event space at this hotel measures 1450 square feet (131 square meters) and includes conference space. A free area shuttle within 3 mi is available. A terrace, tour/ticket assistance, and a picnic area are also featured at the business-friendly Crystal Inn Hotel & Suites West Valley City. Self parking is free.

  • 1 building
  • 122 guestrooms or units
  • 3 levels
  • 1450 sq ft of conference space
  • 131 sq m of conference space
  • Built in 1997
  • Continental breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Convenience store
  • Terrace
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking , RV, bus, truck parking

Transport

  • Metro station: Decker Lake Station (0.7 km / 0.4 mi)
  • Property shuttles: Free area shuttle within 3 mi
  • Parking: Free self parking

Room Amenities

Crystal Inn Hotel & Suites West Valley City offers 122 accommodations with iPod docking stations and DVD players. Each accommodation is individually furnished. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers. This West Valley City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on a limited basis.

  • Pillowtop beds
  • IPod dock
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (limited)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Golfing nearby
  • Snowmobiling nearby
  • Mountain biking nearby
  • Snowshoeing nearby
  • Skydiving nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby
  • Sledding nearby
  • Bicycle rentals nearby
  • Snow tubing nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 25 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a smoke detector and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crystal Inn Hotel West Valley City
  • Crystal West Valley City
  • Crystal Inn Hotel Suites West Valley City
  • Crystal Inn Hotel & Suites West Valley City Hotel
  • Crystal Inn Hotel & Suites West Valley City West Valley City

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Crystal Inn Hotel & Suites West Valley City.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.