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SureStay by Best Western Salt Lake City Downtown

Property class: 2
Hotel near University of Utah in Salt Lake City

Choose dates to view prices

Photo gallery for SureStay by Best Western Salt Lake City Downtown

A modern coffee station with a neon sign, a counter with a patterned backsplash, and a wooden floor.
A modern building with signage for Intermountain Primary Children's Hospital and Children's Emergency.
A hotel room with a bed, a desk with a telephone, a television, and a door with a sign.
A person skiing down a snow-covered slope with a mountainous landscape in the background.
A modern hotel lobby with a black leather sofa, a glass coffee table, and a coffee station.

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Air conditioning

Explore the area

View in a map
1009 S Main St, Salt Lake City, UT, 84111
  • Place, Smith's Ballpark
    ‪8 min walk‬
  • Place, Liberty Park
    ‪15 min walk‬
  • Place, Salt Lake Community College
    ‪16 min walk‬
  • Airport, Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪9 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

A hotel room with a large bed, a chair, a desk, and a picture on the wall.

Standard Room, 1 King Bed, Non Smoking

  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

A hotel room with two beds, a desk, a chair, and a bathroom visible through an open door.

Standard Room, 2 Queen Beds, Non Smoking

  • 325 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

A hotel room with a large bed, two bedside tables, a lamp, a phone, and a window with curtains.

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Salt Lake City

Central City stay.Your stay at this Central City hotel places you within 3 miles (5 km) of University of Utah and Salt Palace Convention Center. Also, Smith's Ballpark is within half a mile (1 km) and Nightmare on 13th is within 2 miles (3 km).

What's nearby

  • Smith's Ballpark - 8 min walk - 0.5 miles
  • Liberty Park - 15 min walk - 0.8 miles
  • Salt Lake Community College - 16 min walk - 0.9 miles
  • Classic Cars International Antique Auto Museum of Utah - 18 min walk - 1.0 mile
  • Salt Palace Convention Center - 5 min drive - 1.6 miles

Getting around

  • North Temple Bridge/Guadalupe Station - 6 min drive
  • 900 South Station - 10 min walk
  • Salt Lake City International Airport (SLC) - 14 min drive

Restaurants

  • ‪Leavity Bread & Coffee - ‬1 min walk
  • ‪Space Tea - ‬6 min walk
  • ‪Sonic Drive-In - ‬9 min walk
  • ‪Mi La-Cai Noodle House - ‬5 min walk
  • ‪Thirst Drinks - ‬9 min walk

About this property

SureStay by Best Western Salt Lake City Downtown

Hotel near University of Utah in Salt Lake City
Free breakfast is served daily. Public spaces have free WiFi and wired Internet. An outdoor pool, ski storage, and laundry facilities are also featured at the business-friendly SureStay by Best Western Salt Lake City Downtown. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Salt Lake City hotel.

  • 63 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Ski lift tickets
  • Ski equipment storage
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • ATM
  • Smoking in designated areas
SureStay by Best Western Salt Lake City Downtown offers 63 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. Pillowtop beds feature Frette Italian sheets, down comforters, and premium bedding. Cable television is provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

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Property amenities

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free secured, uncovered self parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM

Things to do

  • Outdoor pool
  • Segway rentals/tours
  • Ski passes
  • Ski storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • TV with cable channels

Bedroom

  • Down comforter
  • Frette Italian sheets
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hydromassage showerhead
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 20 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

  • American Express
  • Diners Club
  • Discover
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in fee: USD 25 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • The seasonal pool will open May 29 and close September 02.
  • Pool access available from 9:00 AM to 9:00 PM.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

America's Best Inn Hotel Salt Lake City
America's Best Inn Salt Lake City
City Creek Inn Salt Lake City
City Creek Inn
City Creek Inn Salt Lake Utah
City Creek Inn Suites
Surestay By Best Salt City
SureStay by Best Western Salt Lake City Downtown Hotel
SureStay by Best Western Salt Lake City Downtown Salt Lake City

Frequently asked questions

How close is SureStay by Best Western Salt Lake City Downtown to the airport?

SureStay by Best Western Salt Lake City Downtown is 7.6 mi (14-min drive) away from the Salt Lake City International Airport (SLC) airport, the closest popular airport to the property.

How much does it cost to stay at SureStay by Best Western Salt Lake City Downtown?

As of Oct 16, 2026, prices found for a 1-night stay for 2 adults at SureStay by Best Western Salt Lake City Downtown on Oct 23, 2026 start from $150, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay by Best Western Salt Lake City Downtown have an airport shuttle?

Airport shuttle services are not available at SureStay by Best Western Salt Lake City Downtown.

Does SureStay by Best Western Salt Lake City Downtown offer free breakfast?

SureStay by Best Western Salt Lake City Downtown offers free buffet breakfast every day from 6:30 AM to 9:00 AM.

Is there a casino at SureStay by Best Western Salt Lake City Downtown?

No, there is no casino at this hotel.

What time is check-in at SureStay by Best Western Salt Lake City Downtown?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in costs USD 25 (subject to availability).

Is there free parking at SureStay by Best Western Salt Lake City Downtown?

This hotel offers free self parking.

Does SureStay by Best Western Salt Lake City Downtown have a pool?

SureStay by Best Western Salt Lake City Downtown features an outdoor pool. Guests can enjoy pool access from 9:00 AM to 9:00 PM.

Does SureStay by Best Western Salt Lake City Downtown have a spa?

There are no spa services available at this hotel.

How close is SureStay by Best Western Salt Lake City Downtown to downtown Salt Lake City?

SureStay by Best Western Salt Lake City Downtown is 1.2 mi away from Salt Lake City.

SureStay by Best Western Salt Lake City Downtown Reviews

Reviews

6.6
Rating 10 - Excellent. 282 out of 1000 reviews
Rating 8 - Good. 234 out of 1000 reviews
Rating 6 - Okay. 158 out of 1000 reviews
Rating 4 - Poor. 136 out of 1000 reviews
Rating 2 - Terrible. 190 out of 1000 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great stay for a great price.
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good breakfast, location was not the best
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and comfortable room. Gated parking, easy check-in.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping is just great always there when we needed them. The front desk staff is great too! From check in to check out all staff are always very helpful. This is definitely our go to hotel when traveling for business. Thank you to all of you who make our experience great every stay!
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had breakfast a pool
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Nice bfast with eggs sausages yogurt
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Nice room comfortable bed Security good gated Not a good area outside the hotel Not safe at night Would not stay again
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, friendly staff amd knowledgeable.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff is great! Very convenient location.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Straight forward, no frills hotel. Clean room. Easy check in. Basic breakfast, but was included for free. Safe gated parking.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, bed and pillows were very comfortable.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice place
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Excellent Service
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and had everything we needed except a coffee pot. The breakfast was fresh everyday and coffee was always available in the lobby.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fine.. gated lot was very secure.
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and nice. The breakfast was very good.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was super friendly, room was big and quiet. Washer and dryer was easy to use. Only point was that water and shower wasn’t really the best (mostlikely a little outdated and water no warm enough)
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Disliked: Amenities
Just an average place to stay. Not their fault but there is a bunch of homeless and drug use in front of the place.
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Things were okay. Clean rooms and helpful staff.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
For the money it is a good place with a gated parking lot
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very attentive and willing to help. Housekeeping is amazing every time we stay.
Stayed 6 nights in Mar 2026
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Meh
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, gated hotel. We had an amazing stay. Its pet friendly and very close to downtown.
Stayed 3 nights in Dec 2025
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities
This motel is in a scary location. I almost just went somewhere else. The staff was friendly and the room was fine, but I would not stay here again.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness
The room was clean and beds comfortable. The surrounding neighborhood however was sketchy. There were many, and I mean many, unhoused/unwashed people loitering around the property. Thankfully, there is a locked gate around the hotel which does help it feel safer. Bottom line, if you need a clean, no frills room at a decent price and don’t care about the dilapidated downtown neighborhood, then this is your place.
Stayed 1 night in Jun 2026

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