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The Merchant's House, BW Signature Collection

3.5 star property
3.5-star hotel near Salisbury Cathedral

Choose dates to view prices

Photo gallery for The Merchant's House, BW Signature Collection

Restaurant
Standard Room, 1 King Bed, Non Smoking (Theme Room) | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board
Lobby
Exterior
Free toiletries, hair dryer, towels, soap

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
29 Milford St, Salisbury, England, SP1 2AP
  • Place, Market Square
    ‪3 min walk‬
  • Place, Salisbury Cathedral
    ‪7 min walk‬
  • Place, Old Sarum
    ‪5 min drive‬
  • Airport, Southampton (SOU)
    ‪34 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking (Theme Room)

Standard Room, 1 King Bed, Non Smoking (Theme Room) | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking (Theme Room)

10.0 out of 10
Exceptional
(3 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Larger Room)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (Larger Room)

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 248 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Twin Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Classic Room, 1 Twin Bed, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Superior Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(9 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Classic Room, 2 Twin Beds, Non Smoking

9.2 out of 10
Wonderful
(17 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Classic Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(30 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

1 King Bed, Non-Smoking, Theme Room

  • Sleeps 2

1 King Bed, Non-Smoking, Deluxe Room, Larger Room

  • Sleeps 2

Classic King Room-Non-Smoking

  • Sleeps 2

View all photos for Classic Single Room

Interior

Classic Single Room

  • Sleeps 1

Classic Room With 2 Single Beds-Non-Smoking

  • Sleeps 2

Superior King Room-Non-Smoking

  • Sleeps 2

Deluxe King Room-Non-Smoking

  • Sleeps 2

About the neighborhood

Salisbury

In historical district.You'll be steps from Southampton Skating and a 5-minute walk from Market Square. Parish Church of St Thomas and St Edmund and Cathedral Close are also within half a mile (1 km).

What's nearby

  • Market Square - 3 min walk - 0.2 miles
  • Cathedral Close - 4 min walk - 0.3 miles
  • Salisbury Cathedral - 7 min walk - 0.4 miles
  • Salisbury Museum - 9 min walk - 0.5 miles
  • Old Sarum - 5 min drive - 2.4 miles

Getting around

  • Salisbury (XSR-Salisbury Train Station) - 13 min walk
  • Bournemouth (BOH-Bournemouth Intl.) - 41 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Chick-O-Land - ‬2 min walk
  • ‪PizzaExpress - ‬3 min walk
  • ‪Noodle Camp - ‬3 min walk
  • ‪The Coach & Horses - ‬3 min walk

About this property

The Merchant's House, BW Signature Collection

3.5-star hotel near Salisbury Cathedral
Public spaces have free WiFi. You can enjoy a drink at the bar/lounge.

This 3.5-star Salisbury hotel is smoke free.

  • 37 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • No smoking on site
  • Bar or lounge
The Merchant's House, BW Signature Collection offers 37 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 40-inch LED televisions come with digital channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:30 AM on weekends; GBP 15 for adults and GBP 9 for children
  • A bar/lounge

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Entertainment

  • 40-inch LED TV with digital channels

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15.00 for adults and GBP 9.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Property is also known as

The Merchant's House
The Merchant's House BW Signature Collection
The Merchant's House, BW Signature Collection Hotel
The Merchant's House, BW Signature Collection Salisbury
The Merchant's House, BW Signature Collection Hotel Salisbury

Frequently asked questions

How close is The Merchant's House, BW Signature Collection to the airport?

The Merchant's House, BW Signature Collection is 23.2 mi (41-min drive) away from the Bournemouth (BOH-Bournemouth Intl.) airport, the closest popular airport to the property.

Does The Merchant's House, BW Signature Collection have an airport shuttle?

Airport shuttle services are not available at The Merchant's House, BW Signature Collection.

Does The Merchant's House, BW Signature Collection offer free breakfast?

Free breakfast isn’t provided at The Merchant's House, BW Signature Collection, but buffet breakfast is offered for a fee of GBP 15.00 for adults and GBP 9.00 for children. It's available on weekdays from 7:00 AM to 10:00 AM and weekends from 8:00 AM to 11:30 AM.

Is there a casino at The Merchant's House, BW Signature Collection?

No, there is no casino at this hotel.

What time is check-in at The Merchant's House, BW Signature Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at The Merchant's House, BW Signature Collection?

Free parking is not available at this hotel.

Does The Merchant's House, BW Signature Collection have a pool?

The Merchant's House, BW Signature Collection does not have a pool.

Does The Merchant's House, BW Signature Collection have a spa?

There are no spa services available at this hotel.

How close is The Merchant's House, BW Signature Collection to downtown Salisbury?

The Merchant's House, BW Signature Collection is 0.1 mi away from Salisbury.

The Merchant's House, BW Signature Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 538 out of 778 reviews
Rating 8 - Good. 168 out of 778 reviews
Rating 6 - Okay. 51 out of 778 reviews
Rating 4 - Poor. 14 out of 778 reviews
Rating 2 - Terrible. 7 out of 778 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

NORBERTO, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Very well kept and clean. Staff was super friendly and informative!
Stayed 1 night in Jun 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our stay very much. The one (small) fly in the ointment you should be aware of is limited parking on site. My last night we got back late and all the spots were taken. Parked in the council lot a block and a half away so no problem (it was free as long as I pulled the car out by 8 AM) but if that's a problem just adjust accordingly. Breakfast was nice in the morning with eggs to order as part of the Full English Breakfast. Nice stay!
Stayed 3 nights in Jun 2025

8/10 Good

Tara

Traveled with partner
Liked: Property conditions & facilities
The Merchant’s House is conveniently located to the center of Salisbury. The room and the beds were comfortable. Staff was very helpful and friendly.
Stayed 2 nights in Jun 2025

6/10 Okay

Klarna

Stayed 1 night in Jun 2025

8/10 Good

Alessandra

Stayed 1 night in Jun 2025

6/10 Okay

Joanne

Traveled with group
Liked: Cleanliness, room comfort
Salisbury was amazing. Hotel was in a good location. It was always clen and tidy. Staff were friendly. Beds were comfortable. It is not good for anyone that is mobility challenged Therelots of stairs to go up to the rooms and more stairs in the hallway to the rooms. There is No lift available.
Stayed 3 nights in Jun 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, easy to walk around Salisbury. Parking in road was chargeable during day. Good advice from reception. Breakfast was decent. Showers were great. Rooms a bit squashed into an old building. So plenty of steps and a maze of corridors! Overall really good.
Stayed 1 night in Jun 2025

10/10 Excellent

Ying

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The initial experience at reception was excellent. The team member was polite, engaging and knowledgeable. All facilities were good and our breakfast enjoyable
Stayed 2 nights in May 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room immaculate and really comfortable.
Stayed 3 nights in Jun 2025

6/10 Okay

Timothy

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Choy Kut

Liked: Cleanliness, staff & service
Room is reasonably sized. Good cleaning services. Staff are friendly and helpful. Bathroom ventilation a bit under par. Quite moist after a shower. Property is old and layout of rooms is bizarre. Difficult to find your room.
Stayed 2 nights in May 2025

8/10 Good

Christopher

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, comfortable stay.
Stayed 2 nights in May 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed off from the courtyard in room 106. Lovely, comfortable lodging. The bar was a friendly spot for drinks and the restaurant was delicious! We bathed rather than showered because we never could get it working.
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Stayed 1 night in Mar 2025

10/10 Excellent

Reginald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It seems to be a group of old buildings joined together so hallways and stairs go in all different directions. It was a bit of a challenge finding our way to our room, but great fun at the same time. The people we've talked to have been friendly and helpful. It’s easy walking distance to the cathedral, shopping and parks.
Stayed 1 night in May 2025

10/10 Excellent

GARETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Gwyn

Liked: Cleanliness
Stayed 2 nights in May 2025

10/10 Excellent

Helen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent - we'll be back

Lovely staff and a very comfortable stay. The breakfast was delicious.
Stayed 1 night in Apr 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service
For a single room ,it was rather cramped and no wardrobe or chest. of drawers for clothing . Excellent breakfast . Location of the hotel good ,but limited parking facilities.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gavin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly place to stay- rooms very clean. Very tasty breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

We stayed at this hotel for two nights visiting Stonehenge and Salisbury Cathedral, and highly recommend! It's very comfortable, and getting up very early in the morning to drive to Stonehenge we met another group in the lobby about to do the exact same thing! It's a short walk to the Cathedral, and there's plenty of food options nearby.
Stayed 2 nights in Apr 2025

6/10 Okay

MarilynBill

Traveled with partner
Liked: Cleanliness
Parking is an issue. Ad says Parking included but there are only 8 spots for 37 units, accessed on a first come first serve basis. Otherwise you have to pay to park on the street or at a car park 10 minutes away. An hour after we arrived, we got a parking ticket. Need to update your ad about the parking situation. It should say “limited parking available”.

8/10 Good

Jimmie Don

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great locatoon for visiting the Cathedral and museum. Delicious breakfasts.
Stayed 7 nights in Apr 2025