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Palace Hotel Omiya

4.0 star property
4-star hotel near Railway Museum

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Photo gallery for Palace Hotel Omiya

Suite, Non Smoking, City View | 1 bedroom, down comforters, minibar, desk
Banquet hall
Exterior
Buffet
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
1-7-5 Sakuragicho, Omiya-ku, Saitama, Saitama, 330-0854
  • Place, Omiya Park
    ‪18 min walk‬
  • Place, Saitama Super Arena
    ‪18 min walk‬
  • Place, Railway Museum
    ‪2 min drive‬
  • Airport, Tokyo (HND-Haneda)
    ‪46 min drive‬

Room options

View all photos for Twin Room, Non Smoking

1 bedroom, down comforters, minibar, desk

Twin Room, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Corner Double Room, Non Smoking

1 bedroom, down comforters, minibar, desk

Corner Double Room, Non Smoking

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room with Extra Bed, Non Smoking

1 bedroom, down comforters, minibar, desk

Twin Room with Extra Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 258 sq ft
  • City view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Single Room, Non Smoking

1 bedroom, down comforters, minibar, desk

Single Room, Non Smoking

8.8 out of 10
Excellent
(15 reviews)
  • 161 sq ft
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Double Room, Non Smoking

1 bedroom, down comforters, minibar, desk

Double Room, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Semi Double Room

1 bedroom, down comforters, minibar, desk

Semi Double Room

  • Sleeps 2

View all photos for Palace Suite Non Smoking

Coffee and/or coffee maker

Palace Suite Non Smoking

  • Sleeps 2

View all photos for Royal Suite Non Smoking

1 bedroom, down comforters, minibar, desk

Royal Suite Non Smoking

  • Sleeps 2

View all photos for Deluxe Twin Room Non Smoking

1 bedroom, down comforters, minibar, desk

Deluxe Twin Room Non Smoking

  • Sleeps 2

View all photos for Corner Double -18.5 Sq.m

1 bedroom, down comforters, minibar, desk

Corner Double -18.5 Sq.m

  • Sleeps 2

View all photos for Four Beds Room Smoking

1 bedroom, down comforters, minibar, desk

Four Beds Room Smoking

  • Sleeps 4

View all photos for Suite, Non Smoking, City View

Suite, Non Smoking, City View | 1 bedroom, down comforters, minibar, desk

Suite, Non Smoking, City View

  • 554 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Family Room, 4 Bedrooms, Non Smoking

Family Room, 4 Bedrooms, Non Smoking | 1 bedroom, down comforters, minibar, desk

Family Room, 4 Bedrooms, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 534 sq ft
  • City view
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Royal Suite, Non Smoking

Royal Suite, Non Smoking | 1 bedroom, down comforters, minibar, desk

Royal Suite, Non Smoking

  • 1292 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Deluxe Twin Room, Non Smoking

Deluxe Twin Room, Non Smoking | 1 bedroom, down comforters, minibar, desk

Deluxe Twin Room, Non Smoking

  • 361 sq ft
  • City view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Single Room, Non Smoking (Upper Floor)

1 bedroom, down comforters, minibar, desk

Single Room, Non Smoking (Upper Floor)

  • 161 sq ft
  • City view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Double Room, Non Smoking (Upper Floor)

1 bedroom, down comforters, minibar, desk

Double Room, Non Smoking (Upper Floor)

  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Corner Double Room, Non Smoking, Upper Floor

Corner Double Room, Non Smoking, Upper Floor | 1 bedroom, down comforters, minibar, desk

Corner Double Room, Non Smoking, Upper Floor

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking (Upper Floor)

1 bedroom, down comforters, minibar, desk

Twin Room, Non Smoking (Upper Floor)

  • 258 sq ft
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Twin Room Non smoking

1 bedroom, down comforters, minibar, desk

Twin Room Non smoking

  • Sleeps 2

View all photos for Twin Room Smoking

1 bedroom, down comforters, minibar, desk

Twin Room Smoking

  • Sleeps 2

View all photos for Single Room Non smoking

1 bedroom, down comforters, minibar, desk

Single Room Non smoking

  • Sleeps 1

View all photos for Single Room Smoking

1 bedroom, down comforters, minibar, desk

Single Room Smoking

  • Sleeps 1

View all photos for Double Room Non smoking

1 bedroom, down comforters, minibar, desk

Double Room Non smoking

  • Sleeps 2

View all photos for Double Room Smoking

1 bedroom, down comforters, minibar, desk

Double Room Smoking

  • Sleeps 2

Twin Room With Extra Bed Non Smoking

  • Sleeps 3

View all photos for Corner Double Room-Non-Smoking

Miscellaneous

Corner Double Room-Non-Smoking

  • Sleeps 2

View all photos for Corner Double Room-Smoking

Miscellaneous

Corner Double Room-Smoking

  • Sleeps 2

View all photos for Semi Double Room Non-Smoking

1 bedroom, down comforters, minibar, desk

Semi Double Room Non-Smoking

  • Sleeps 2

View all photos for Single Room[Non-smoking, Upper Floors]

1 bedroom, down comforters, minibar, desk

Single Room[Non-smoking, Upper Floors]

  • Sleeps 1

View all photos for [Non-smoking, Upper Floors] Double Room

1 bedroom, down comforters, minibar, desk

[Non-smoking, Upper Floors] Double Room

  • Sleeps 2

View all photos for [Non-smoking, Upper Floors] Corner Double Room

1 bedroom, down comforters, minibar, desk

[Non-smoking, Upper Floors] Corner Double Room

  • Sleeps 2

View all photos for [Non-smoking, Upper Floors] Twin Room

1 bedroom, down comforters, minibar, desk

[Non-smoking, Upper Floors] Twin Room

  • Sleeps 3

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About the neighborhood

Saitama

Omiya stay.Your stay at this Omiya hotel places you within 2 miles (3 km) of Railway Museum and Hikawa Shrine. Nack5 Stadium Omiya and Omiya Park are also within 2 miles (3 km).

What's nearby

  • Omiya Park - 18 min walk - 1.0 mile
  • Saitama Super Arena - 18 min walk - 1.0 mile
  • Nack5 Stadium Omiya - 2 min drive - 1.1 miles
  • Railway Museum - 2 min drive - 1.1 miles
  • Omiya Bonsai Art Museum - 4 min drive - 2.3 miles

Getting around

  • Miyahara station - 4 min walk
  • Haneda Airport (HND) - 35 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪ドトールコーヒーショップ - ‬1 min walk
  • ‪横浜らぁめん 桜花 西口本店 - ‬3 min walk
  • ‪焼肉ライク - ‬1 min walk
  • ‪ドトールコーヒーショップ - ‬3 min walk

About this property

Palace Hotel Omiya

4-star hotel near Railway Museum
There are 6 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. You'll find a business center on site.

Public spaces have free WiFi. Palace Hotel Omiya also features complimentary newspapers in the lobby, dry cleaning/laundry services, and room service (during limited hours).

Smoking is allowed in designated areas at this 4-star Saitama hotel.

  • 204 guestrooms or units
  • 6 dining venues
  • 2 bars or lounges
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Coffee shop
Palace Hotel Omiya offers 204 air-conditioned accommodations with fireplaces and minibars. Beds feature down comforters. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

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Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: JPY 3,300 per person
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fireplace
  • Free daily newspapers
  • Heating
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 15

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests must be at least 20 years to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 3300 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Palace Hotel Omiya Saitama
Palace Omiya Saitama
Palace Omiya
Palace Hotel Omiya Hotel
Palace Hotel Omiya Saitama
Palace Hotel Omiya Hotel Saitama

Frequently asked questions

How close is Palace Hotel Omiya to the airport?

Palace Hotel Omiya is 33.7 mi (35-min drive) away from the Haneda Airport (HND) airport, the closest popular airport to the property.

Does Palace Hotel Omiya have an airport shuttle?

Airport shuttle services are not available at Palace Hotel Omiya.

Does Palace Hotel Omiya offer free breakfast?

Free breakfast isn’t provided at Palace Hotel Omiya, but full breakfast is offered for a fee of JPY 3300 per person. It's available every day from 7:00 AM to 10 AM.

Is there a casino at Palace Hotel Omiya?

No, there is no casino at this hotel.

What time is check-in at Palace Hotel Omiya?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

Is there free parking at Palace Hotel Omiya?

Free parking is not available at this hotel.

Does Palace Hotel Omiya have a pool?

Palace Hotel Omiya does not have a pool.

Does Palace Hotel Omiya have a restaurant?

Palace Hotel Omiya is home to Crown Restaurant, which features French cuisine.

Does Palace Hotel Omiya have a spa?

There are no spa services available at this hotel.

How close is Palace Hotel Omiya to downtown Saitama?

Palace Hotel Omiya is 3.3 mi away from Saitama.

Reviews

Palace Hotel Omiya Reviews

8.8

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 345 out of 681 reviews
Rating 8 - Good. 252 out of 681 reviews
Rating 6 - Okay. 61 out of 681 reviews
Rating 4 - Poor. 12 out of 681 reviews
Rating 2 - Terrible. 11 out of 681 reviews

Reviews

10/10 Excellent

douglas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
they always do a great job, very convenient hotel
Stayed 1 night in Jun 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
This was an excellent hotel, clisebto everything including the train station. Staff was very friendly and the ammenities were endless.
Stayed 12 nights in Mar 2025

10/10 Excellent

Lawrence

Great location, great place to stay.
Stayed 2 nights in Mar 2025

10/10 Excellent

Akiko

Stayed 1 night in Feb 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, staff, and rooms with complimentary water and slippers. Only issue was a few areas of the room could use more cleaning. A few surface spaces were dusty and floor needed vacuuming, especially at the air purifier. One set of pajamas also had stains and was yellow compared to the second set of pajamas. Overall, loved my stay and will come back. Very affordable and lovely hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Gordon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the station
Stayed 3 nights in Feb 2025

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Only about a 5 min walk from the station. Very clean service
Stayed 4 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Eng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, will stay again
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Palace…

Great Hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Kenneth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Business Hotel!!

Nice hotel.. some communication issues with cleaning staff in (I speak Japanese) but nice hotel!!!
Stayed 1 night in Jan 2025

10/10 Excellent

Zaijin

Stayed 4 nights in Jan 2025

10/10 Excellent

LAU KING

Excellent on everything

It's so amazing, really out of my expectation. Everything is good, comfortable and clean. Breakfast is good. Location is good. I must come again in the future if I visit the same city.
Stayed 1 night in Jan 2025

6/10 Okay

Kenichiro

Stayed 1 night in Dec 2024

10/10 Excellent

chizuko

Stayed 1 night in Dec 2024

10/10 Excellent

Sophia

Traveled with family
Liked: Cleanliness, staff & service, amenities
Hotel is a bit outdated. Location is good and staffs is wonderful.
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Location is good, near to train station. However the bed is not comfortable. Too soft.
Stayed 2 nights in Dec 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best hotels during our trip to Japan. Very conveniently located next to a large railway station, with a lot of shops and restaurants around. Quite large, elegantly furnished rooms and extremely polite service.
Stayed 1 night in Nov 2024

8/10 Good

Jun

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient for ding and transportation.
Stayed 1 night in Oct 2024

6/10 Okay

Hiromi

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

8/10 Good

Junko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall it is a great hotel and convenience

Overall it was an excellent stay . One thing I noticed was , there were no towels hanging hooks or anything that I can hang used wet towels other than above the tab or the sink . Those works for the smaller towels but not for the bath towel which it is a longer .
Stayed 3 nights in Oct 2024

6/10 Okay

Aya

Stayed 3 nights in Oct 2024

10/10 Excellent

K

Very good.

Nice room in a very convenient location, close to the railway station and restaurants.
Stayed 3 nights in Oct 2024

8/10 Good

Naomi, Tualatin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very spacious and comfortable bed!
Stayed 1 night in Sep 2024